Commodity Responsibilities. Job description merchandiser. Possible career prospects

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From this article you will learn:

what duties, powers and rights are reflected in the job description of the merchandiser;
what provisions contains a typical job description merchandiser;
for which areas of work under this job description is the responsibility of this specialist in your organization.

Alpha Limited Liability Company

I affirm
General director
_________ A.V. Lviv
10.01.2015

Job description number 30
merchandiser

moscow 10/01/2015

1. GENERAL PROVISIONS

1.1. This job description defines the duties, rights and responsibilities of the merchandiser of the Closed Joint-Stock Company “All Goods” (hereinafter - the Company).

1.2. Commodity expert belongs to the category of specialists.

1.3. The merchandiser is appointed to the position dismissed by the General Director of the Company.

1.4. A person who meets the following qualification requirements is appointed to the position of a merchandiser: higher professional in the specialty “Commodity research and examination of goods”, work experience as a merchandiser of category II for at least three years.

1.5. The commodity specialist in his activity is guided by:

- laws and other normative acts in the field of their activity;

- The Charter and local regulatory acts of the Company;

- this job description.

1.6. The merchandiser must know:

- labor law;

- the basics of economics, organization of production, labor and management;

- regulations governing the logistics of production and sale of goods;

- Standards and specifications for inventory items, their main properties and quality characteristics;

- the procedure for developing logistics plans and concluding business contracts;

- methods of accounting for inventory, calculating the need for them;

- forms of accounting documents and reporting procedures;

- organization of storage facilities and marketing of products;

- terms of delivery, storage and transportation of inventory items;

- current price tags and price lists;

- standards of inventories of material resources;

- the main processes of the organization;

- nomenclature and assortment of inventory items;

- office programs (Word, Excel); database processing programs (1C, Trade Management, etc.),

- rules on labor protection, safety measures, industrial sanitation and fire protection.

1.7. The commodity expert reports directly to the General Director of the Company.

1.8. During the absence of the merchandiser (vacation, illness, etc.), his duties are performed by the person appointed in the prescribed manner, who acquires the relevant rights and is responsible for the performance of the duties assigned to him.

2. OFFICIAL RESPONSIBILITIES

Commodity expert:

2.1. Maintains and draws up current reporting of operational and commodity accounting of the receipt and sale of inventory items; workflow (posting of goods, reservation, return, pricing, revaluation); search for undelivered goods. Enters information in the appropriate database.

2.2. It analyzes the activities for the reporting periods on the material and technical supply of the Company and the sale of goods, identifies the reasons for the formation of excessive excess material resources and "illiquid assets", takes measures for their implementation.

2.3. Orders inventory items.

2.4. Controls the availability, quality, movement and residual goods in the trading floor and in warehouses; product positioning; compliance with the rules of storage and transportation; timeliness of shipment of returnable packaging; preparation of goods for shipment.

2.5. Provides support and the offer of the entire declared assortment.

2.6. Defines requirements for material resources; compliance of the quality of material resources with standards, specifications, contracts and other regulatory documents; compliance of supporting documents with regulatory requirements.

2.7. Organizes the reception, conformity control and accounting of the movement of inventory items; revisions of balances; compliance with storage rules and conditions.

2.8. It communicates with suppliers and consumers.

2.9. Draws up documents related to the delivery, return and sale of products (including a full set of documents on claims and returns).

2.10. He takes part in drafting plans for logistics, sales; assortment formation; in monitoring the fulfillment of contractual obligations, receipt and sale of funds for raw materials, materials, fuel, energy and equipment, in preparing data for compiling claims for delivered low-quality inventory items and in responding to customer complaints.

2.11. Conducts ongoing training on knowledge of the assortment and consumer properties of goods managers, sellers, warehouse workers.

2.12. It monitors the availability of material resources and finished products in warehouses.

2.13. Prepares reports in the established forms.

2.14. Participates in conducting inventories; pricing; in the development and implementation of standards of an institution, organization, enterprise for material and technical support, sales, product quality control, organization of transportation and storage of raw materials, materials, fuel, energy, equipment and finished products.

3. RIGHTS

Commodity expert has the right:

3.1. To get acquainted with the decisions of the Company's management regarding its activities.

3.2. Submit proposals to the management of the Company to improve the work related to the obligations stipulated by this instruction.

3.3. Request through the immediate supervisor information and documents necessary for the performance of their duties.

3.4. Improve your professional qualifications.

4. RESPONSIBILITY

The commodity specialist is responsible:

4.1. For improper fulfillment or non-fulfillment of their duties stipulated by this job description, to the extent determined by the current legislation of the Russian Federation.

4.2. For violations committed in the process of carrying out their activities, to the extent determined by the current labor, administrative, criminal and civil laws of the Russian Federation.

4.3. For causing material damage to the extent determined by the current legislation of the Russian Federation.

5. PROCEDURE FOR REVISION OF OFFICIAL INSTRUCTIONS

5.1. The job description is reviewed, changed and supplemented as necessary, but at least once every five years.

5.2. With the order to introduce changes (additions) to the job description, all employees of the organization who are covered by this instruction get acquainted with the receipt.

The job description is developed in accordance with the order of the General Director dated November 9, 2015 No. 71.

Commodity expert belongs to the category of specialists.
For the position:
- a merchandiser is appointed a person who has higher professional education without presenting requirements for seniority or secondary vocational education and seniority in positions replaced by specialists with secondary vocational education for at least 3 years;
- category II merchandiser - a person with higher professional education and at least 3 years of experience in the position of merchandiser;
- category I merchandiser - a person with higher professional education and experience in the position of category II merchandiser for at least 3 years.
The appointment and dismissal of a commodity specialist is carried out by order of the director of the enterprise upon presentation
The merchandiser must know:
1. 4.1. Resolutions, orders, orders, other governing and regulatory documents of higher bodies relating to logistics and marketing of goods at trade enterprises.
2. 4.2. Market management methods.
3. 4.3. Standards and specifications for goods, their main properties and quality characteristics.
4. 4.4. The procedure for concluding business contracts.
5. 4.5. Methods of accounting for goods, calculating the need for them.
6. 4.6. Forms of accounting documents and reporting procedures.
7. 4.7. Organization of warehousing and marketing of goods.
8. 4.8. Terms of delivery, storage and transportation of goods.
9. 4.9. Instructions for the acceptance of goods by quality, quantity and completeness.
10. 4.10. Current price tags and price lists.
11. 4.11. Standards for stocks of goods.
12. 4.12. The nomenclature and assortment of goods sold by the enterprise.
13. 4.13. Fundamentals of economics, labor organization and management.
14. 4.14. Labor Law
15. 4.15. The rules of the internal labor schedule.
16. 4.16. Rules and norms of labor protection, safety measures, industrial sanitation and fire protection.
During the absence of the merchandiser (business trip, vacation, illness, etc.), his duties are performed by the person appointed in the prescribed manner. This person acquires the relevant rights and is responsible for the proper execution of the duties assigned to him.

II. Job responsibilities

Commodity expert:

It determines the requirements for goods, as well as the conformity of their quality to standards, technical conditions, concluded contracts and other regulatory documents.
It exercises control over the implementation of contractual obligations, the receipt and sale of goods.
He takes part in the preparation of data for the preparation of claims for the supply of low-quality goods and answers to customer complaints.
Monitors the availability of goods in warehouses.
It liaises with suppliers and consumers and draws up documents for shipment and receipt of goods in accordance with the approved plans.
Participates in the development and implementation of rules for material and technical support, sales, quality control of goods, organization of their transportation and storage.
Keeps an operational record of the receipt and sale of goods.
Monitors the timely shipment of returnable packaging.
In necessary cases, it carries out the search for undelivered goods.
It takes part in taking inventories, studies the reasons for the formation of excessive excess material resources and “illiquid assets”, takes measures for their implementation.
It monitors compliance with the rules of storage of goods in warehouses, the preparation of goods for sale.
Draws up the necessary documents related to the supply and sale of products, draws up reports in the established forms.

III. Rights

Commodity expert has the right:

Get acquainted with the draft decisions of the enterprise management related to its activities.
Submit proposals to the management for improvement of work related to the obligations stipulated by this instruction.
Within their competence, inform their immediate supervisor of all deficiencies identified in the course of their activities and make proposals for their elimination.
Request personally or on behalf of the enterprise management from the heads of departments and specialists the information and documents necessary for the performance of his duties.
To involve specialists of all (separate) structural divisions in solving the tasks assigned to him (if this is provided for by the regulations on structural divisions, if not, then with the permission of the management).
Require the management of the enterprise to assist in the performance of his duties and rights.

IV. Responsibility

The commodity specialist is responsible for:

For improper fulfillment or non-fulfillment of their duties stipulated by this job description - to the extent determined by the current labor legislation of the Russian Federation.
For offenses committed in the process of carrying out their activities - to the extent determined by the current administrative, criminal and civil legislation of the Russian Federation.
For causing material damage - to the extent determined by the current labor and civil legislation of the Russian Federation.

Applying for work in any profession and for any position involves familiarization with the rights and obligations that will accompany the applicant throughout the course of employment.

Such information is contained in a special document - job description, which must be present at enterprises and organizations. The profession of a merchandiser is no exception, the device for which involves the implementation of all necessary actions in order to fully comply with the position.

The main specifics of the merchandising profession is direct work either in firms and organizations whose activities are related to trade, or at such enterprises where it is necessary to monitor the quality of manufactured or incoming goods.

Moreover, the types and types of goods may be completely diverse - from food products (bakery products, meat products) to household chemicals and building materials.

The previously very popular profession of merchandiser for some time has lost its relevance, but with the formation of the country's economy, the expansion and improvement of points of sale, the opening of new stores and hypermarkets again is in demand.

Document Composition

The job description of the merchandiser consists of them several sections, each of which separately defines the main duties of the employee holding such a position, the actions for which he is entitled, as well as the basic conditions for fulfilling labor duties.

General Provisions

The merchandising profession belongs to the category of specialists and can be divided into two possible categories:

A specialist of the second category must have a diploma of graduation in the relevant specialty, as well as a certain experience in a similar position - in this case, it is required to work out for three years.
As for the merchandiser of the first category, to work in such a position it is imperative to have a higher education and before that carry out labor activity for posts in the second category for a period of not less than two years.

In any case, the appointment or dismissal may be carried out exclusively by the director of the company.

Job responsibilities

The main duties of a merchandiser are:

It is worth noting that the list of duties of the merchandiser can vary significantly depending on the internal policy of the organization.

Rights

In addition to certain duties, the merchandiser also has rights:

To make available proposals related to improving the work of the organization, changing any parameters, indicators.
Turn to a higher management (immediate supervisor) in order to receive some assistance in the performance of their duties.
Receive information about changes that will directly relate to the performance of duties.
Make requests from other departments for things related to his competence.
Perform actions to eliminate factors that impede the performance of their duties.

Responsibility

In carrying out his duties, the merchandiser can carry such types of responsibility:

Material. In the event that, due to the fault of the merchandiser, the enterprise incurs a loss, it may be held liable; subsequently, partial or full compensation of damage at the expense of wages is possible.
Organizational. Such responsibility can be brought to merchandisers who did not properly fulfill their duties or did not follow the instructions of their immediate superiors. This also includes a violation of safety precautions, the disclosure of trade secrets or one related to production.
Functional. It includes incomplete fulfillment of one's work or inaction in certain situations.

The basic working conditions of the merchandiser are determined internal policy of the enterprise and may consist in providing him with a workplace and other material and technical means that facilitate the performance of official duties or make them possible.

It is also worth noting that in carrying out his work, a specialist can be guided by the charter of the organization, internal regulations and methodological documents related to the requirements for such a position.

Features

Depending on your particular place of work, the principle of the merchandiser’s activities and the particulars of performing his job duties may differ slightly. Let's consider some of them.

Groceries (grocery store)

When carrying out labor activities related to food, the merchandiser must pay particular attention to quality incoming and shelving products. This factor is due to the fact that it is necessary to exclude the presence at the outlet of products with an expired shelf life or one that does not meet current quality standards.

In addition, to maintain the quality of the goods, it is necessary to periodically monitor not only the products that are supplied, but also those that are currently on sale.

Non food

When working with non-food goods, the merchandiser must pay attention to their quality and quantity. In addition, do not forget that even though such products are not food products, they nevertheless often have limited shelf life.

Commodity expert

The main work of a commodity expert is that he carries out his work in relation to determining the quality of products. Thus, he can perform labor activity not at a point of sale, but within a laboratory. His main responsibilities in this case are the direct assessment of the goods, taking measures to improve their quality and, if necessary, conducting expert examinations within their competence.

In times of scarcity, the position of merchandiser was hardly one of the most prestigious and sought after. Since it was he who could get any goods, even the most expensive. Over time, this has lost its popularity, but has not become less significant. Now, with the advent and rapid development of supermarket chains and stores, only an experienced and highly qualified merchandiser can navigate a wide range of goods. A good specialist is, first of all, an expert on product quality, who ensures that only the best products go on sale.

In different enterprises, depending on their size and specifics, commodity experts may differ slightly, but mainly they include:

the formation of the range of goods, the preparation of orders
reception, quality control, quantity and timing of product sales
preparation of claims against suppliers in case of defective products or defective products or failure to fulfill their obligations
verification of the accompanying documentation of goods (invoices, accounts, contracts, etc.)
keeping in touch with suppliers,
control of the availability of goods in the warehouse and on the trading floor
participation in inventory, identification of surpluses and shortages
checking the conditions of storage of goods in warehouses
analysis of competitors
delivery of goods from the warehouse
study of demand and identification of trends in its change
participation in pricing policy

The merchandiser must know:

ways to control the quality of goods
the procedure for concluding transactions with suppliers and their documentation
the basics of keeping records of goods and determining the need for them
regulatory documents, standards, technical conditions for storage of goods
trade laws
range of goods sold
warehouse management rules
fundamentals of economics, labor protection and organization
principles of window dressing and display of goods, rules of commodity neighborhood
the procedure for processing applications for the supply of products
claims
advertising and marketing basics
safety precautions, sanitary standards, fire protection requirements

A highly qualified merchandiser must possess the skills of several professions at once. For example, he must take control of the display of products on the counter, as a merchandiser, be able to communicate with suppliers as a sales manager, and also keep records of the arrival and departure of goods, as an accountant.

Requirements for the merchandiser

Not everyone can become a good specialist. A merchandiser must have an analytical mind for competent ordering, have a good memory to keep in mind a large assortment of goods and prices, as well as organizational skills to maintain order and stock. And this is not all the requirements that a highly qualified specialist is required to meet. Here are some of them.

Professional skills:

secondary vocational or higher education
computer skills, preferably the ability to work in specialized programs (1C, Excel, etc.)
knowledge of the necessary documentation (standards, sanitary norms for storage and sale of goods), trade rules
ability to analyze demand trends
it is desirable to have work experience

Personal qualities:

attentiveness
sociability
business communication skills
honesty
accuracy
observation

It is very important that the merchandiser meets all of these. So, for example, due to attentiveness and observation, a good specialist will be able to distinguish a quality product simply by its appearance, having studied the expiration dates, packaging integrity, etc.

Commodity rights

In addition to duties, the merchandiser has the following rights:

The rights of a merchandiser are an integral part of his labor activity. We can say that these are the responsibilities that the company management has to the employee. Their execution is very important to maintain high performance throughout the company.

Product Responsibility

During the performance of his duties, the merchandiser has direct contact with others, has access to material assets, equipment, information and documentation.

Therefore, he is responsible for:

Material - for causing harm or loss to the enterprise.
Functional - for failure to perform or untimely performance of work.
Organizational - for failure to comply with orders and instructions of the management, violation of safety measures, labor protection laws, non-observance of labor discipline, disclosure of production secrets.

If necessary, be sure to familiarize yourself with the internal labor policy of the enterprise. With regard to liability, then the commodity specialist most often concludes an agreement on full or partial liability, which clearly sets out the possible damages for the enterprise.

It is very important to determine the boundaries of functional and organizational responsibility.

After all, if you can get off a warning for a job or an untimely report, then non-observance of labor discipline can entail more serious penalties, up to and including dismissal. Therefore, it is necessary to study the rules of labor discipline and penalties at the enterprise.

How to become a merchandiser

Given that the requirements for a commodity specialist are rather complicated, and the range of duties is very wide, we can conclude that getting this specialty is not so simple.

The best way to acquire the necessary knowledge is to obtain secondary vocational or higher education in a technical school, college or university. There you can learn to determine the quality and freshness of products, identify fake products, understand barcodes, etc. However, theoretical knowledge is far from all that a true specialist needs. The more experience working with goods, the greater he will reach in his career.

The merchandising profession is very important and responsible, because he is responsible for the quality of the goods not only to the management of the enterprise, but also to a large number of customers. Therefore, no enterprise will hire a layman, but highly qualified specialists can count on a high and career opportunity.

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