Trade rules for SP food and non-food products. Rules for the sale of groceries in the store Rules of trade changes

33. The goods, prior to their submission to the trading floor or other place of sale, must be released from packaging, wrapping and binding materials, metal clips. Contaminated surfaces or parts of the goods must be removed. The seller is also obliged to check the quality of goods (by external signs), the availability of the necessary documentation and information on them, to carry out rejection and sorting of goods.

Non-industrial food products sold on food markets are subject to sale after a veterinary and sanitary examination with the issuance of a veterinary certificate (certificate) of the established sample in accordance with the established procedure, which must be presented to the buyer at his request.

Organizations engaged in the retail sale of alcoholic beverages, prior to the submission of alcoholic beverages to the trading floor, verify the authenticity of federal special stamps and excise stamps visually, as well as using access to information resources of the Federal Service for the Regulation of the Alcohol Market.

Information about changes:

The rules are supplemented by clause 33.1 from July 1, 2019 - Decree of the Government of Russia of January 28, 2019 N 50

33.1. In the trading floor or other point of sale, the placement (display) of dairy, dairy compound and milk-containing products should be carried out in a way that visually separates these products from other food products, and be accompanied by an information label "Products without milk fat substitute".

34. In the case of pre-sale packing and packaging of loose goods produced by the seller, the volume of packaged goods with short shelf life should not exceed the volume of their sale within one trading day.

On the prepackaged product, its name, weight, price per kilogram, the cost of a plumb line, date of packing, expiration date, number or surname of the weigher are indicated.

When selling food products prepackaged and packaged by the manufacturer with an indication of the weight on the package, their additional weighing is not performed.

Unpackaged and unpackaged food products are not subject to sale, with the exception of certain types of goods, the list of which is approved in accordance with the procedure established by federal law.

35. Bulk food products are transferred to the buyer in a packaged form without charging an additional fee for packing.

For packaging, materials are used that meet the mandatory requirements established by law

36. The price of food products sold by weight is determined by net weight.

37. At the request of the buyer, gastronomic goods may be sold to him in sliced form.

Bread and bakery products weighing 0.4 kg or more (except for products in the manufacturer's packaging) can be cut into 2 or 4 equal parts and sold without weighing.

Bread and bakery products are sold in small retail outlets only in packaged form.

38. At points of sale of food products, related non-food products and catering services may be provided. At the same time, trade in related products and the provision of public catering services should not lead to a deterioration in the quality and safety of food products and the conditions for their sale established by the legislation of the Russian Federation on technical regulation.

III. Features of the sale of textile, knitted, sewing and fur goods and footwear

39. Textile products (fabrics and nonwovens and products from them), knitted products, sewing products (clothes, linen, hats), fur products and footwear must undergo pre-sale training before being presented to the sales area, which includes: unpacking, sorting and inspection of the goods; checking the quality of the product (by external signs) and the availability of the necessary information about the product and its manufacturer; if necessary, cleaning and ironing of products and their minor repairs.

40. Products offered for sale should be grouped by type, model, size, height and displayed on the trading floor. Taking into account the peculiarities of trade in the trading floor, samples of goods offered for sale can be exhibited, for which the buyer is given the opportunity to choose and purchase the goods he needs.

Knitted goods, sewing, fur goods and footwear for men, women and children must be placed separately in the trading floor.

Fabrics are grouped by type and type of fiber from which they are made, fur products - by type of fur.

Each fabric sample should also be accompanied by information on the percentage of fibers from which it is made, and fur products - information on the type of fur.

54. Before being submitted to the trading floor, perfumery and cosmetic products are unpacked and inspected, the quality (by external signs) of each unit of the product is checked and the availability of the necessary information about it.

55. The buyer should be given the opportunity to familiarize himself with the smell of perfumes, colognes, eau de toilette using litmus papers soaked in fragrant liquid, snuff samples provided by the manufacturers of goods, as well as with other properties and characteristics of the goods offered for sale.

56. When transferring goods in packaging with cellophane wrapper or branded tape, the buyer should be asked to check the contents of the package by removing the cellophane or branded tape. The aerosol packaging of the goods is checked by the seller for the functioning of the packaging in the presence of the buyer.

Vi. Features of the sale of cars, motor vehicles, trailers and numbered units

57. Cars, motorcycles and other types of motor vehicles, trailers and numbered units for them must undergo pre-sale training, the types and volumes of which are determined by the manufacturers of products. In the service book for the goods or other document replacing it, the seller is obliged to make a note about such preparation.

58. When demonstrating the goods offered for sale, the buyer is provided with free access to it.

Vii. Features of the sale of jewelry and other products made of precious metals and (or) precious stones

Information about changes:

61. Sale of jewelry and other items made of precious metals produced in the Russian Federation, imported into its territory, subject to branding in the manner prescribed by the legislation of the Russian Federation, is carried out only if there are imprints of state assay marks on these products, as well as imprints of names (for products domestic production).

It is allowed to sell jewelry and other products made of silver of domestic production weighing up to 3 grams inclusive (excluding inserts) without an imprint of the state assay mark.

Sale of cut diamonds made from natural diamonds and cut emeralds is carried out only if there is a certificate for each such stone or set (batch) of gemstones sold.

Information about changes:

62. Information about jewelry and other products made of precious metals and (or) precious stones, cut emeralds and diamonds offered for sale, in addition to the information specified in clauses 11 and these Rules, must contain extracts from regulatory legal acts establishing the procedure for sampling, analysis and branding of jewelry and other products made of precious metals and certification of precious stones.

Information about changes:

63. Jewelry and other items made of precious metals and (or) precious stones, before being submitted to the trading floor, must undergo pre-sale preparation, which includes inspection and sorting of such items, checking for the presence of impressions of the state assay mark and nameplate (for domestically produced items ), as well as the safety of seals and labels, sorting by size.

Information about changes:

64. Jewelry and other items made of precious metals and (or) precious stones, put up for sale, must be grouped according to their purpose and have sealed labels indicating the name of the item and its manufacturer, type of precious metal, article, sample, weight, type and characteristics of inserts, including the processing method that changed the quality, color and cost characteristics of the gemstone, as well as the price of the product (prices for 1 gram of the product without inserts).

When using as inserts materials of artificial origin with the characteristics (properties) of precious stones, the labels must indicate that this stone is not precious.

Information about changes:

65. Jewelry and other articles made of precious metals and (or) precious stones, as well as cut precious stones must have individual packaging.

Information about changes:

66. When transferring the purchased goods to the buyer, the person carrying out the sale checks for the presence of an imprint of the state assay mark and its quality, the presence of an imprint of the nameplate (for domestically produced products), as well as a certificate for a faceted gem.

Information about changes:

67. At the buyer's request, in his presence, the purchased jewelry and other items made of precious metals and (or) precious stones without a label weighing up to 1 kg are weighed on scales with an error in determining the mass of no more than 0.01 g, and weighing from 1 kg to 10 kg - on a balance with a determination error of no more than 0.1 g.

Information about changes:

68. In the case when, in order to check the correctness of the labeling of the product, including the mass, it is required to remove the label, an act is drawn up with the subsequent indication of the act number on the duplicate store label. The manufacturer's label is retained and attached to the product along with a duplicate.

69. If the cashier's receipt for the goods does not contain the name of the goods, the sample, the type and characteristics of the precious stone, the article, together with the goods, the purchase receipt is sent to the buyer, which indicates this information, the name of the seller, the date of sale and the price of the goods and the person directly selling goods, a signature is affixed.

VIII. Peculiarities of the sale of drugs and medical devices

70. The sale of medicinal products (dosage medicinal products, ready for use and intended for the prevention, diagnosis and treatment of human and animal diseases, prevention of pregnancy, increasing the productivity of animals) is carried out in accordance with the Federal Law "On the Circulation of Medicines" and taking into account the specifics, defined by these Rules.

71. Information on medicinal products, in addition to the information specified in clauses 11 of Article 46 of the Federal Law "On the Circulation of Medicines", must contain information on the state registration of the medicinal product indicating the number and date of its state registration (except for medicinal products manufactured by the seller (pharmacy institution) on prescriptions of doctors).

72. Information about medical devices (instruments, apparatus, devices, equipment, materials and other products used for medical purposes separately or in combination with each other, as well as together with other accessories necessary for the use of these products for their intended purpose, including special software , and intended by the manufacturer for the prevention, diagnosis, treatment and medical rehabilitation of diseases, monitoring the state of the human body, conducting medical research, restoration, replacement, changes in the anatomical structure or physiological functions of the body, preventing or terminating pregnancy, the functional purpose of which is not realized by pharmacological, immunological , genetic or metabolic effects on the human body), in addition to the information specified in clauses 11 and these Rules, must contain information about the number and date of the registration certificate for a medical device issued The Federal Service for Surveillance in Healthcare in the prescribed manner, as well as taking into account the characteristics of a particular type of product, information about its purpose, method and conditions of use, action and effect, restrictions (contraindications) for use.

73. The seller must provide the buyer with information on the rules for dispensing medicinal products.

74. The seller is obliged to ensure the sale of medicinal products of the minimum assortment necessary for the provision of medical care, the list of which is established by the Ministry of Health of the Russian Federation.

75. Medicines and medical products must undergo pre-sale preparation, which includes unpacking, sorting and inspection of the goods, before being submitted to the sales area; checking the quality of the product (by external signs) and the availability of the necessary information about the product and its manufacturer (supplier).

The pre-sale preparation of medical devices, if necessary, also includes the removal of the factory grease, checking the completeness, assembly and commissioning.

76. The sale of drugs and medical devices is carried out on the basis of prescriptions submitted by buyers of doctors, drawn up in accordance with the established procedure, as well as without prescriptions in accordance with the instructions for the use of drugs and medical devices.

IX. Features of the sale of animals and plants

78. Information about animals and plants offered for sale, in addition to the information specified in paragraph 11 of these Rules, must contain their species name, information about the peculiarities of keeping and breeding.

The seller must also provide information on:

date and number of the technical certificate (for goods for which there are mandatory requirements for confirming their suitability for use in construction);

storage conditions (for goods for which there are mandatory requirements for storage conditions).

82. Before submitting them to the sales area (placement at the point of sale), household chemical goods must undergo pre-sale training, which includes the release from shipping containers, sorting of goods, checking the integrity of the packaging (including the functioning of the aerosol packaging) and the quality of the goods (by external signs ), the availability of the necessary information about the product and its manufacturer, instructions for the use of goods, the correctness of prices.

83. Household chemical goods offered for sale should be grouped by type, depending on the purpose of the product, in order to ensure the convenience of their selection.

84. When transferring to the buyer household chemicals in aerosol packaging, the functioning of the packaging in the sales area is not checked.

XI. Features of the sale of pesticides and agrochemicals

86. Information on pesticides and agrochemicals, in addition to the information specified in clauses 11 and these Rules, as well as those provided for in Article 17 of the Federal Law "On the Safe Handling of Pesticides and Agrochemicals", must contain information about the state registration number of the pesticide or agrochemical, its hazard class, concentration of the active substance, net weight or volume, date of manufacture, first aid in case of poisoning.

At the buyer's request, the seller is obliged to acquaint him with a copy of the certificate of state registration of a pesticide or agrochemical.

87. Pesticides and agrochemicals must undergo pre-sale preparation, which includes unpacking and quality control of packaging, before being submitted to the sales area; sorting; checking the availability of the necessary information, instructions for use, the correctness of prices.

88. In the trading floor, pesticides and agrochemicals should be grouped according to their intended purpose (plant protection insecticides, animal protection insecticides, fungicides, herbicides, rodenticides, mineral fertilizers, organic fertilizers, soil soils, ameliorants, feed additives).

The seller is obliged to ensure compliance with the mandatory safety requirements for storage, placement in the trading floor and sale of pesticides and agrochemicals.

89. Sale of pesticides and agrochemicals is carried out only in the manufacturer's packaging.

XII. Features of the sale of copies of audiovisual works and phonograms, programs for electronic computers and databases

90. It is not allowed to sell copies of audiovisual works, phonograms, programs for electronic computers and databases during retail trade using trays and tents.

When selling copies of audiovisual works, phonograms, programs for electronic computers and databases, the seller is obliged to provide the buyer, in addition to the information specified in paragraph 11 of these Rules, the following information about the product offered for sale, the presence of which on each copy (package) is mandatory:

name, location of the manufacturer of a copy of an audiovisual work, phonogram, software for electronic computers and databases;

technical characteristics of the medium, as well as recordings of an audiovisual work, phonograms, programs for electronic computers and databases;

registration number of the computer program or database, if registered.

For copies of films, the seller must also provide the buyer with the following information:

number and date of the rental certificate issued in accordance with the procedure established by the legislation of the Russian Federation;

the name of the film, the country and studio where the film was filmed, the year of its release;

main filmographic data (genre, annotation, information about the author of the script, director, composer, performers of the main roles, etc.);

the length of the movie (in minutes);

91. Copies of audiovisual works, phonograms, programs for electronic computers and databases must undergo pre-sale preparation, including inspection and verification of the integrity of the packaging of each unit of goods, as well as the availability of the necessary information about the goods and its manufacturer, the absence of which prevents the seller from fully fulfilling the requirements provided for in paragraph 90 of these Rules.

92. When transferring the paid goods to the buyer, the seller checks the integrity of its packaging, and at the buyer's request provides him with the opportunity to familiarize himself with fragments of an audiovisual work, phonogram, computer software and database. Sales areas must be technically equipped in order to provide the buyer with the opportunity to check the quality of purchased copies of audiovisual works, phonograms, programs for electronic computers and databases.

93. The sale of copies of audiovisual works, phonograms, programs for electronic computers and databases is carried out only in the manufacturer's packaging.

XIII. Features of the sale of weapons and cartridges to it

94. Sale of civilian weapons intended for use by citizens for self-defense purposes, for sports and hunting, the main parts (barrel, bolt, drum, frame, receiver) of civilian and service (if their buyers are citizens awarded with service weapons) firearms (hereinafter referred to as weapons), as well as cartridges for civilian weapons are carried out in accordance with the Federal Law "On Weapons", the Rules for the circulation of civilian and service weapons and cartridges for them on the territory of the Russian Federation, approved by the decree of the Government of the Russian Federation of July 21, 1998 No. N 814, as well as the features defined by these Rules.

95. Each unit of weapons offered for sale (with the exception of mechanical dispensers, aerosols and other devices filled with tear or irritating substances) must have an individual number, weapons manufactured from January 1, 1994, in addition, a stamp, and each primary packaging of cartridges - a mark of conformity in accordance with the legislation of the Russian Federation on technical regulation.

96. Information on weapons, in addition to the information specified in clauses 11 and these Rules, must, taking into account the characteristics of a particular weapon, contain information about the content of precious metals and precious stones in artistically designed models of weapons; the procedure for returning to the seller for the destruction of technically faulty mechanical dispensers, aerosol and other devices, cartridges filled with tear or irritating substances, or the specified goods, the shelf life or storage of which has expired.

97. Pre-sale preparation of weapons and ammunition may include unpacking, de-preservation, cleaning and lubrication of weapons; opening of sealed cartridges packages; external examination of weapons and cartridges, verification of the presence of the manufacturer's mark and individual number on the weapon and their compliance with the established samples and passport data; verification of the availability of information on the performance of the control shooting of firearms with a rifled barrel in accordance with the established procedure, on the type, sample and mass of precious metals, the type, quantity and characteristics of inserts made of precious stones used in artistically designed weapons; checking the completeness, technical condition of the weapon, the availability of the necessary information about the product and its manufacturer, the correct price; if necessary, assembly and adjustment of weapons.

98. Offered for sale weapons and cartridges must be placed in the sales area, have labels indicating the name, brand, model, price of the product, as well as brief annotations containing its main technical characteristics.

99. At the request of the buyer, he must be familiar with the device of the mechanism of the weapon, which must be demonstrated in assembled and technically sound condition.

100. Sale of weapons and ammunition is carried out upon the submission of the following documents by the buyer:

passport or other document proving the identity of the buyer;

a license to acquire a certain type and type of weapon;

a license or permit for the storage, storage and carrying of weapons (for the purchase of basic and spare parts and cartridges for weapons belonging to the buyer);

a document certifying the buyer's right to hunt, and a permit to store and carry weapons used for hunting purposes (for the acquisition of hunting edged weapons).

101. Together with the goods, the buyer is given a sales receipt signed by the person directly selling, which indicates the name of the goods and the seller, the brand, type, individual number of the weapon, the date of sale and the price of the goods, information about precious metals and precious stones used in artistic issued weapons, information about the executed control shootings of firearms with a rifled barrel (in the absence of such information in the passport for the weapon); a set of accessories and documents installed by the manufacturer, as well as a license (permit) of the buyer filled out by the seller for the purchase (carrying, carrying and storage) of weapons or a document certifying the buyer's right to hunt.

102. Upon receipt of the goods, the buyer checks the correctness of the seller filling out the buyer's license (permit) to purchase (carry, carry and store) weapons or a document certifying the buyer's right to hunt (in relation to hunting cold bladed weapons), signs in the license, as well as in the book accounting for the seller.

103. The buyer, when replacing weapons, cartridges of inadequate quality or in case of their return upon termination of the contract, is obliged to submit to the seller a document proving his identity, as well as a license (permit) to acquire (carry, carry and store) a weapon, the owner of which he is, or a document certifying his right to hunt.

Replacement of weapons, cartridges of inadequate quality is carried out on models corresponding to the type and type specified in the buyer's license (permit) to acquire (carry, carry and store) the weapon he owns, or in a document certifying his right to hunt.

Replacement of weapons, cartridges of inadequate quality or their return upon termination of the contract are formalized by an act in the prescribed manner.

XIV. Features of the sale of building materials and products

104. Timber and lumber (round timber, beams, boards, business slabs, etc.), products made of wood and wood materials (wooden parts, door and window blocks, kits for the construction of garden houses, outbuildings, etc.), construction materials (brick, cement, crushed stone, sand, foundation and sidewalk blocks, reinforced concrete pillars, roofing, hydro and thermal insulation materials, glass, etc.), metal products (pipes, fasteners, rolled profile materials, wire, metal mesh, etc.) ), tools (hand tools for processing metal, wood, measuring tools for painting, etc.), construction products (sanitary equipment, locks and hardware, wallpaper, linoleum, artificial finishing materials, etc.) must undergo pre-sale preparation, which includes inspection of the product, its sorting and sorting, checking the completeness, availability of the necessary information about the product and its manufacturer.

105. Building materials and products are placed separately by size, brands, grades and other characteristics that determine their field of application and consumer properties.

106. The selection by the buyer of building materials and products can be made both in the trading floor and directly at the places of their storage.

107. Information about the building materials and products offered for sale, in addition to the information specified in paragraphs 11 and these Rules, must contain, taking into account the characteristics of a particular product, information about the material, finish, brand, type, size, grade and other main indicators characterizing this product ...

When selling building materials in a certain completeness (garden houses, outbuildings, etc.), the consumer should be provided with information containing information about the name and number of products included in the kit, the degree and methods of their processing (availability and method of impregnation, humidity and drying method and etc.).

108. Sheet glass is sold in whole sheets or cut according to the sizes indicated by the buyer.

Remains of glass with a width of up to 20 centimeters inclusive are paid by the buyer and handed over to him along with the main purchase.

109. Bulk fasteners sold by weight are sold at a specially equipped place where the goods are dispensed, equipped with weighing devices.

110. The seller is obliged to provide the buyer with the opportunity to check the correctness of the weight, measure and grade of the purchased goods. For these purposes, information is placed in a place accessible to the buyer, indicating the coefficients for converting round timber and sawn timber into a dense cubic mass, cubic capacity of sawn timber, and the rules for measuring them. At the request of the buyer, the seller is obliged to familiarize him with the procedure for measuring building materials and products established by the standards.

111. Together with the goods, the manufacturer's documentation relating to the goods is transferred to the buyer. If the cashier's receipt does not contain the name of the product, the main indicators characterizing this product, and the quantity of the product, a sales receipt is also sent to the buyer, which indicates this information, the name of the seller, the date of sale and the price of the product, and the person directly selling the product is signed.

112. When transferring building materials and products in a certain completeness, the person carrying out the transfer checks in the presence of the buyer the presence of the products included in the kit, as well as the availability of the documentation attached to this product, including the inventory of the building materials and products included in the kit, instructions for assembly.

113. The seller must provide conditions for the export of timber and construction materials by the buyer's transport.

XV. Features of selling furniture

114. Information about furniture in addition to the information specified in paragraphs 11

functional purpose;

about the materials from which the furniture is made and which are used in its decoration;

on the methods, terms, conditions of delivery and transfer of goods to the buyer.

115. Samples of furniture offered for sale must be displayed in the sales area in such a way as to ensure free access to buyers for inspection.

116. The seller is obliged to carry out pre-sale preparation of furniture, including checking the completeness, availability of parts necessary for assembly, furniture assembly diagrams (if the furniture is collapsible), as well as checking the availability of all items included in the set (set) of furniture.

XVI. Features of the sale of liquefied petroleum gas

119. Cylinders filled with liquefied petroleum gas (hereinafter referred to as gas), which have passed technical examination and are in good condition, are subject to sale.

120. Information on gas and gas cylinders, in addition to the information specified in paragraphs 11 and these Rules, must contain information:

about the brand of gas and its physical and chemical characteristics;

on the technical condition of the cylinder (cylinder number, empty weight, date of its manufacture and date of the next technical examination, working and test pressure, capacity), which are indicated on the surface of the cylinder or a plate attached to it.

121. Gas-filled cylinders must undergo pre-sale preparation, which includes inspection of the cylinder, checking its technical condition for leaks and mechanical damage (by external signs), checking the level of filling with gas by weighing or by another method that ensures the specified control, as well as availability of the necessary information about the product.

122. The Buyer has the right to demand a control weighing of the gas cylinder.

123. The seller is obliged to familiarize the buyer, who independently transports the purchased gas cylinder, with the safety rules during its transportation, as well as when replacing an empty cylinder.

124. Together with the filled gas cylinder, the buyer is given a sales receipt, which indicates the name of the seller, cylinder number, mass of gas in the cylinder, price of goods, date of sale, as well as the signature of the person directly carrying out the sale.

Simultaneously with the goods, the text of the rules for the safe use of gas in everyday life is transmitted to the buyer.

XVII. Features of the sale of non-periodicals

125. Information about non-periodical publications offered for sale (books, brochures, albums, cartographic and sheet music publications, sheet publications, calendars, booklets, publications reproduced on technical media), in addition to the information specified in paragraph 11 of these Rules, must contain:

output information in accordance with the requirements of standards;

information on the procedure for making a preliminary order for the purchase of non-periodical publications, if this form of trading is used by the seller.

At the request of the buyer, the seller provides the reference and bibliographic information at his disposal about the issued non-periodical publications.

126. Non-periodical publications must undergo pre-sale preparation before being placed at points of sale, which includes an examination of the goods in order to check for external signs of defects (printing defects, damage) and the availability of the necessary information about the publication, as well as complete set of relying annexes and dust jacket. For publications reproduced on technical media, the integrity of the packaging of each unit of goods and the presence of the publisher's (manufacturer's) trademark are additionally checked.

127. Non-periodicals available for sale are displayed on the sales floor or included in the catalogs of available publications.

Instead of price tags drawn up in accordance with the requirements of clause 19 of these Rules, it is allowed to indicate the price on each copy of the publication put up for sale.

The buyer should be given the opportunity to freely familiarize himself with the content of non-periodical publications offered for sale and to check the quality of the paid goods. For this purpose, when selling publications reproduced on technical media, the seller must have the appropriate audio, video or computer equipment.

128. Sale by subscription of a multivolume non-periodical publication, published in separate volumes, is carried out on the basis of a written agreement, which must include the firm name (name), location (legal address) of the seller, last name, first name, patronymic and place of residence of the buyer, name of the multivolume edition, the number of volumes included in the edition, the price of the edition, the deadline for the transfer of the publication as a whole, the procedure for payment, the procedure for notifying the buyer about the volumes on sale, the deadline for receiving the next volume after notification. A deposit clause may be included in the contract.

XVIII. Features of the sale of second-hand non-food products

129. Information about used goods, in addition to the information specified in paragraph 11 of these Rules, must contain information about the condition of the goods, the shortcomings in it, the sanitary and anti-epidemic measures taken in relation to the goods, technical characteristics (for technically complex goods), the purpose of the goods and the possibility of using it for its intended purpose or for other purposes.

Information characterizing the condition of a used product, including its shortcomings, is indicated on the product label.

If a used product is offered for sale, in respect of which information must be provided on confirmation of its compliance with the established requirements, shelf life or service life, but there is no such information, the seller, when selling the specified product, is obliged to inform the buyer that the conformity of the product the established requirements must be confirmed, it must have an expiration date or service life, but there is no information about this.

130. Used medical products, medicines, personal hygiene items, perfumery and cosmetic products, household chemicals, garments and knitwear underwear, hosiery, and disposable tableware are not subject to sale.

131. Used goods must undergo pre-sale preparation, which includes inspection of goods, sorting them by type and degree of loss of consumer properties, quality control (by external signs), product performance, completeness, and availability of the necessary documentation.

If used goods are offered for sale, in respect of which, in accordance with sanitary rules, sanitary and anti-epidemic measures must be taken (cleaning, washing, disinfection, disinfestation), but there are no documents confirming their implementation, the seller is obliged to carry out these measures in the process of pre-sale preparation of goods.

132. Used goods offered for sale should be grouped by type.

133. When transferring technically complex household goods that were in use, the buyer is simultaneously transferred (if the seller has) the corresponding technical documents (technical passport or another document replacing it, operating instructions), as well as a warranty card for the goods confirming the buyer's right to use the remaining warranty period.

134. The buyer, to whom a used product of inadequate quality has been sold, if its defects were not agreed by the seller, has the right, at his choice, to present the requirements provided for in paragraph 27 of these Rules.

The requirements specified in paragraphs two and five of clause 27 of these Rules may be presented by the buyer, unless otherwise follows from the nature of the goods or the essence of the obligation.

1. Cars, motorcycles and other types of motor vehicles, trailers and numbered units for them, except for goods intended for use by disabled people, pleasure craft and floating craft

3. Electric household appliances used as toilet items and for medical purposes (electric shavers, electric hair dryers, electric hair curlers, medical electric reflectors, heating pads, electric bandages, electric trays, electric blankets, electric hair dryers, electric hair curlers, electric toothbrushes, electric hair clippers and other devices in contact with mucous membranes and skin)

4. Household appliances used for heat treatment of food and cooking (household microwave ovens, electric ovens, toasters, electric boilers, electric kettles, electric heaters and other goods)

5. Civilian weapons, the main parts of civilian and service firearms.

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non-food products of good quality that cannot be returned or exchanged for a similar product of a different size, shape, dimension, style, color or configuration
(approved by the decree of the Government of the Russian Federation of January 19, 1998 N 55)

With changes and additions from:

1. Goods for the prevention and treatment of diseases at home (sanitary and hygiene items made of metal, rubber, textiles and other materials, medical instruments, devices and equipment, oral hygiene products, spectacle lenses, childcare items, medicines)

2. Personal hygiene items (toothbrushes, combs, hairpins, hair curlers, wigs, hairpieces and other similar products)

3. Perfumery and cosmetic products

4. Textile goods (cotton, linen, silk, woolen and synthetic fabrics, goods made of non-woven materials such as fabrics - ribbons, braid, lace and others); cable products (wires, cords, cables); construction and finishing materials (linoleum, film, carpets and others) and other goods sold per meter

6. Products and materials, wholly or partially, made of polymeric materials and in contact with food (tableware and kitchen utensils, containers and packaging materials for storing and transporting food, including for one-time use)

11. Technically complex household goods for which warranty periods are established (metal-cutting and woodworking household machines; electrical household machines and appliances; household radio electronic equipment; household computers and duplicating equipment; photographic and film equipment; telephones and facsimile equipment; electric musical instruments; toys electronic; household gas equipment and devices; wrist and pocket watches, mechanical, electronic-mechanical and electronic, with two or more functions)

12. Civilian weapons, the main parts of civilian and service firearms, cartridges for them

13. Animals and plants

14. Non-periodical publications (books, brochures, albums, cartographic and musical editions, sheet editions, calendars, booklets, publications reproduced on technical media)

Today, the trade sector is one of the most developed. It operates on the basis of legally established norms. There are many types of businesses that must be carried out in a competent and safe manner. The 2017 Trading Rules have made some changes in this area. Every entrepreneur needs to know them in order for their work to be legal.

Basic norms

Selling goods is considered to be a sought-after business. Each area (food and non-food products) has its own characteristics. New regulations are constantly being issued by the government for business owners to abide by.

The rules for the sale of food products require preparation before sale. The following requirements should apply to commercial establishments:

Retail pavilions must have a legal form, address, name, a plate with the profile of the activity.
Before the sale, goods are put on shelves, sorted by type, and also observe storage regimes. A mandatory rule is the presence of price tags and brief information about the goods.
Sellers can work only with a medical record, uniform, headdress. Its appearance should be neat. A mandatory requirement is the presence of a plate with the name, position and organization.
The goods must have an appropriate price, shelf life, sales rates.
The 2017 trade rules contain the rules necessary to respect the rights of buyers. Trading requires working scales, cash registers, complaint books and customer corners.

These are only the basic rules that an entrepreneur must comply with when selling food products. The changes are related to improving the quality of work.

How should a trade pavilion work?

It is important to know the norms that apply to the operation of the trade pavilion. The sign should contain information about the establishment. If we take into account the internal organization, then it is necessary to indicate benchmarks for buyers:

Location of goods.
Full name of employees.
Price for services, if they are carried out in this institution.

The buyer's corner should include information about the rules for the sale of goods, contacts. If raw meat is being sold, a poster with a cut of the product by grade should be placed for consumers.

In 2017, there were changes regarding the price tags that goods should have. Pre-packaged products must have contributions with the name, weight, price. The same rules apply to packaging. The details of the organization indicated on the price tag must be easily readable, as well as with the seal and signature of the person in charge.

In stores, the presence of serviceable scales is required, which have retaliation from the regulatory authorities. If the product has a defect, then this should be indicated by an information plate. Clients should be informed about this. If all the rules are followed, there will be no problems with Rospotrebnadzor.

Sanitary standards

When selling food and non-food products, it is important to comply with sanitary standards. This area is regulated by SanPiN No. 2. 3. 5. 021-94. It contains GOSTs and regulations, on the basis of which the trade sphere is regulated. Rospotrebnadzor carries out checks on them.

You can not place fish stores, the area of which is more than 1 sq. m., on the ground and second floors. It is forbidden to lay out goods near windows and entrances to the house. Night unloading of goods is not permitted if the store is located in residential buildings.

If these conditions are not met, then the supervisory authority imposes a fine. Rospotrebnadzor has the right to suspend trading activities if repeated and gross violations were found. Fulfillment of all requirements depends on the experience and integrity of the organization.

Choice of land

With the construction of a new pavilion, it is necessary to take into account the norms of SanPiN. When choosing a land plot for trade, you need to be guided by the following rules:

The area should not be swampy.
Garbage dumps cannot be located nearby.
The presence of a number of animal breeding and processing enterprises is prohibited.

The food trade rules set standards for the quality of the water supply system. A new building must have this system. If the store is located in a residential building, then the sewage system should not be combined with the common one. It must be separate, since it has a greater load on the drainage system. Maybe the norms will be changed in the future, but now these requirements are in effect. Therefore, they are mandatory.

Checks

A contract is concluded between the buyer and the seller when selling goods. This is a sales receipt confirming the transaction. Since 2017, the buyer can make claims without this payment document. The fact of purchase is confirmed by witnesses, video cameras. When selling goods on credit, the purchase is evidenced by the loan agreement. Payment for products can be made in cash and through cards.

The receipt must contain the name, TIN, device number, receipt, date, time, price, fiscal imprint. There is also a sales receipt, which also serves as a confirmation of the transaction. It indicates the article, grade, type of product. The sales receipt is issued at the request of the buyer. It contains the store's details, seal and signature.

Cash registers and price tags

Organizations that paid UTII and individual entrepreneurs working under the patent tax system can operate without a cash register. Any document that serves for these purposes can confirm the purchase. Although there are no requirements in the legislation for the purchase of a cash register, still sales receipts must be issued for each purchase.

There were no changes in the law on price tags. If it does not comply with the rules, then it is a violation. This phenomenon becomes the reason for the imposition of a fine on the organization. The price tag should contain information about the product. They are designed in the same style. The product must be paid for at the price indicated on it.

Other rules

There are not many requirements for ventilation. The main thing is that it is autonomous. There are also no strict requirements for lighting fixtures, since they are manufactured on the basis of modern standards. Equipment and decoration of trade establishments are of great importance. Refrigerators and display cases must comply with fire regulations and layout.

If the pavilion has a special category, then additional requirements are imposed on the premises. For example, when selling fresh food products, a warehouse with high-quality ventilation is required. It must comply with the regime and there must be no natural light.

Alcohol sales

With the beer trade in 2017, there are also some changes to consider. The sale of these drinks in plastic bottles has been limited. The implementation will be carried out within the framework of the EGAIS. The legislation prohibited the sale of goods in PET containers with a volume of more than 1.5 liters. The restrictions apply to all alcoholic beverages.

Due to violations of the rules, a fine is imposed on the management of a trading establishment. If the volume of the bottle is higher than the approved standards, then you will have to pay in the range of 300 - 500 thousand rubles. Officials will be required to pay 100-200 thousand rubles. This decision was made to improve the quality of goods. The production of beer drinks in such containers could violate the technology, which affected consumer properties. This led to a threat to the lives of people.

EGAIS principles

The beer trade rules are implemented on the basis of the EGAIS standards, which have been in effect since 2017. This mechanism is necessary to track the movement and sale of alcoholic beverages, which allows for the elimination of the shadow market. An alcohol store must have a special scanner that recognizes information from each bottle and transmits it to a single database. Each check also contains a two-dimensional barcode. Based on this information, the buyer can verify the authenticity of the product.

EGAIS improves quality control of goods. This system reduces the sale of "shadow alcohol", which increases tax revenues. For many businessmen, this has become difficult. Manufacturers are increasing the cost of communicating information. If the norms of the Unified State Automated Information System are not observed, then this leads to fines of 0.5 million rubles.

If any violations are revealed in the field of trade, then it is necessary to contact the consumer protection authorities. It is necessary to write a statement on the fact of the unlawful act, after which the specialists will check. This may be due to overweight, low-quality goods, overpriced, etc. If the experts identify violations, then the store management is held accountable.

Organizations specializing in the sale of food products are the most difficult in the trade. This is due to various difficulties in organizing a business on the part of the law, which imposes high requirements on retail stores. This direction is actively developing and, according to experts, in the near future those stores that are focused on the middle and lower price segment will become the most stable.

Any trading activity is subject to the rules of trade, which are approved by the Government of the Russian Federation.

Qualified lawyers of our portal have the opportunity, free of charge, to provide advice and explain what the rules of trade exist and about the changes made in 2020.

Selling goods is the most popular type of business chosen by entrepreneurs. Each category of goods (food, non-food) has its own rules and characteristics. At the legislative level, the Government adopts and publishes requirements that every seller must know and use in their work activities.

The 2020 rules for the sale of food products for retail stores imply a preparatory process before sale. The following are the 2020 requirements that must be met throughout the retail sales process:

Retail pavilions must have a legal form, have an address, a name, a sign with a working schedule and a profile of activity.
Preparation. All products must be put on the counter before the start of sales. The goods must be sorted by type, kind and department, observing the storage regime. The presence of price tags and a short description of the goods are required.
Sellers. The employees of the grocery department are required to have a medical book, uniforms, a neat appearance and a headdress. Each employee is obliged to wear an information plate, indicating the organization, position held and the name of the employee.
Goods. The main requirements include - shelf life, storage conditions, order of sale, price, etc.
Other requirements. Basically, these include those conditions that are aimed at observing consumer rights - scales, cash register, the presence of a complaint book and a consumer corner.

These are just the basic rules and requirements that are put forward for the sale of food products by retail stores. Next, we will consider sanitary rules, norms, standards and changes that came into force in 2020.

Separately, it should be noted those rules and regulations that apply to the organization of the trade pavilion. Based on the above, the store should have an external sign that should include information about the organization. With regards to the rules of the internal organization, the store manager is obliged to place the benchmarks by the department for the consumer, namely:

pointers about the location of sections or groups of goods;
Full name of the sales department employees;
Price list for services provided in the store (if any).

Also, in the consumer's corner, it is necessary to provide buyers with information about the rules for retail sale of products and contact information about the organizations that regulate the activities of the store.

It should be noted that if the pavilion sells raw meat, then an information poster on the cutting of meat according to its varieties should be placed in a prominent place for the buyer.

It is worth considering in detail the design of price tags for products. So, in 2020, the following requirements apply to the registration of price tags:

Products packaged in the store must have an insert indicating the name, weight and price. The packaging should contain the same standards.
The details of the organization indicated on the price tag must be easily readable and be certified by the seal of the company and the signature of the employee who is financially responsible.
The presence of scales in the store is required. Any measuring equipment must be in good working order and be marked with a check by the appropriate body.
A product that has some kind of defect or defect must be equipped with an information plate. When purchasing this product, the customer must also be informed about its defect orally.

Thus, observing all the standards for the sale of food products in 2020, you can protect yourself from unscheduled inspections of Rospotrebnadzor, and always keep the reputation of the organization at a high level.

Sanitary standards and requirements

The main act that regulates the rules for objects where goods are sold is SanPiN No. 2.3.5. 021-94 "Sanitary rules for food trade enterprises". It contains generalized rules of other legislative documents: SNiPs, GOSTs, decrees, etc. These standards are valid in 2020 as well. Rospotrebnadzor monitors the implementation of all the requirements of SanPiN.

There are rules that apply to all firms engaged in the food trade: warehouses, sales bases, storage facilities, retail and wholesale stores, etc. In the case of designing a new facility or renovating old retail premises, it is necessary to adhere to SanPiN. Only by agreement with Rosprotrebnadzor can new facilities be commissioned.

All standards of the above document are divided into "cut-off" and "conformity" norms. From a legal perspective, “cut-off rules” make it difficult to open retail stores. And the "conformity standards" allow for proper revision of the premises in order to fulfill all the requirements and open the shopping pavilion.

It is prohibited:

Placement of fish shops, the total area of which is more than one thousand square meters, in residential buildings of the basement or second floors.
It is forbidden to load and unload goods near windows or entrances to the house. It is necessary to carry out these actions only from the end of the residential building, which do not have window openings, from the side of the road, if the store has special premises equipped for this.
It is strictly forbidden to carry out night delivery, loading and loading of goods into stores located in a residential building. If there are claims from the tenants, then this will be the reason for the visit of the inspection body.

If violations are detected, the organization may be subject to penalties, which range from five minimum wages and above. In the event that serious violations or repeated violations are found, Rospotrebnadzor has the right to suspend the operation of a retail outlet for three months or close the store altogether.

Most of the requirements and rules of SanPiN-a and SNiP-s relate to "compliance standards". Accomplishing them all depends on the knowledge, experience and integrity of the organization.

You can get complete information about all the rules for the sale of food products in force in 2020 from qualified lawyers on our portal. Employees will answer all your questions around the clock online free of charge.

Norms and standards in choosing a land plot

When building a new retail pavilion, you need to check with the SanPiN for 2020 even at the stage of land plot selection. The main requirements include:

the area under the site is not swampy;
lack of garbage dumps nearby;
the absence of a number of organizations for breeding animals and enterprises engaged in processing, etc.

SNiP 2.04.01-85 regulates the premises of the pavilion of food products in the area of the water supply system. On the basis of this act, it is prohibited to erect a new building without an internal sewerage system. In the event that the store is located, for example, in a residential building, then its sewerage system should not be combined with the sewerage system of the house. Thus, it is necessary to equip a separate branch. This is due to the fact that food pavilions bear a heavy load on the central drainage system.

In addition, other additional requirements are spelled out in the rules of this SNiP, which must be taken into account when selecting premises for a grocery store.

Additional requirements

Regarding the ventilation system, when choosing an object for a food pavilion, Rospotrbnadzor makes few demands. Basically, the autonomy of the system is checked.

Lighting standards are not a problem at the moment, as all modern lighting devices are manufactured on the basis of SNiP-a “Natural and artificial lighting. Design standards ".

You should also familiarize yourself with the norms and standards that relate to the equipment and decoration of food pavilions. Much attention is paid to the characteristics of the premises. So, refrigeration equipment or showcases must fit into the overall layout and comply with fire regulations. Also, on the basis of SNiP-a No. 2.09.04.87, standards and requirements for the arrangement of "change houses" for employees should be observed. They are often easily followed when building an object. In 2020, these norms and standards remain in effect without changes.

In the event that the store belongs to a specific category, for example, trade in fresh food products, then such a retail outlet is subject to the requirements for a warehouse equipped with ventilation, temperature and humidity conditions and lack of natural light.

Those heads of organizations who do not find time to study the requirements, norms and standards for the arrangement of trade pavilions can contact qualified lawyers on our website who can advise free of charge and around the clock.

Retail regulations govern non-food and food stores.

The sale of any goods must be carried out in accordance with the requirements of the law. In this case, the seller has a number of obligations. Its activities must not only comply with the requirements of current regulations, but also not violate consumer rights.

There is no separate basic law that applies specifically to retail trade. Activities of this nature are determined by general rules:

Civil Code of the Russian Federation.
Law of February 7, 1992 No. 2300-1 “On the Protection of Consumer Rights.
Federal Law of January 2, 2000 No. 29 "On the quality and safety of food products."
Federal Law "On the use of cash registers in the implementation of cash settlements and (or) settlements using electronic means of payment" dated May 22, 2003 No. 54.
Decree of the Government of the Russian Federation of January 19, 1998 No. 55 "On approval of the Rules for the sale of certain types of goods, the list of durable goods, which are not subject to the buyer's requirement to provide him with a gratuitous provision of similar goods for the period of repair or replacement, and a list of non-food goods of good quality," not subject to return or exchange for a similar product of other size, shape, dimension, style, color or configuration ”.
State standards: “Retail trade. Classification of enterprises "," Retail trade services, general requirements "," Retail trade. Requirements for service personnel ".

The Civil Code of the Russian Federation regulates relations arising under the concluded agreement. The Consumer Protection Law deals with the direct sale of goods and the provision of services. The Federal Law "On the quality of food" regulates the manufacture and sale of this category of goods. Federal Law No. 54 obliges sellers to have cash registers available. The effect of Government Decree No. 55 applies to legal relations in the field of sale of certain types of non-food products. State standards stipulate in more detail the various directions of retail trade.

Trading rules

The implementation rules depend on the specifics of the goods being sold. They fall into two broad categories: non-food and food. These types of goods have a purpose and have specific properties, therefore, the order of their implementation is noticeably different.

Retail locations fall into the following categories:

Self-service enterprises. At such points, the buyer personally selects the products he needs, placed on the shelves in the sales area.
Full service points. In this case, the buyer contacts the department of the store.
Mixed service points. At such enterprises, it has both a common sales area and departments.

Depending on the specifics of the products sold, outlets can be divided into several types:

Narrow shop. In such places, a narrow range of goods is sold, for example, household appliances or chemicals.
Store. A wider range of non-food products can be sold here - dishes, furniture, knitwear, bed linen.
Supermarket. In such a point of sale, both non-food products and food products can be sold.

In some stores, the list of products may be increased by medications. In this case, it is necessary to equip an isolated department or a pharmacy kiosk.

Foodstuffs

The rules for the sale of food products relate to the sale of food products. The requirements for their sale are particularly stringent. This is due to the fact that food supplies the human body with the necessary trace elements.

Both the manufacturer and the distributor are obliged to provide the buyer with information on food products of the following content:

List of ingredients and substances, including additives that make up the product.
Calorie content, volume of proteins, carbohydrates, vitamins and fats.
Item weight.
Scope of application - general, children's, dietary, biologically active.
Cooking methods. This applies to semi-finished products and concentrates.
Safety rules.
Contraindications for use.
Registration information.

Food must be unpacked before being displayed on the shelves. The goods must be free of wrapping materials. Dirt must be removed from the surface. The distributor is obliged to carry out an external inspection of the products and sort them. Products manufactured directly at the outlet are to be sold only after passing the sanitary control. Alcohol is displayed on display windows with excise labels.

If the goods were packaged by the distributor himself, the packaging must contain information about the name of the product, weight, price per kilogram or unit and the final cost, as well as the date of this operation and information about the specialist who performed it. Products weighed by the manufacturer are sold free of charge for packaging.

Gastronomic products, such as sausages, can be cut into separate pieces at the request of the buyer. In this case, the weight of the product is determined by the consumer.

In places where food products are sold, there may also be non-food products. At the same time, the latter should be placed in such a way as not to have a negative impact on the quality of food products.

A certain temperature regime must be maintained in the storeroom to ensure the safety of products. For this reason, outlets are equipped with air conditioners and refrigeration units.

Non-food products

Buying non-food products has its own characteristics. As in the case of food, the consumer is provided with information on industrial products of the following content:

Full name of the product.
Technical characteristics and direction of use.
Manufacturer data.
Operation procedure.
Safety regulations.
The duration of the service life.
Product safety rules.

Industrial products are placed on the shelves in the sales area, depending on their type. Isolated departments can be organized in the store. This approach creates convenience for customers. Racks for goods must comply with the requirements of technical standards. It is essential that each shelf is able to support the weight of the product without dropping it. The goods should be placed away from sources of increased danger, for example, an electrical transformer. In the trading floor, it is necessary to have entry and exit points, the dimensions of which do not interfere with the transportation of products, that is, the dimensions of the doorways will be sufficient for the movement of products.

Requirements for the seller

To avoid liability for violation of trading rules, each retailer must fulfill a number of conditions.

These include:

Availability of the necessary technical means to carry out cash and settlement transactions with the buyer's money.
An information stand where information and data for buyers should be located.
On the packaging of each product, display case or rack, information about the cost of the products must be placed.
All products must be certified, that is, the compliance of their quality with the requirements of the standards must be confirmed by an official authorized institution.
The distributor is obliged to comply with the established work schedule.

In case of non-compliance with at least one of the specified conditions, the seller may be subject to various measures of influence.

Cash register

You can trade only if you have special equipment for making settlements with a client. This rule applies to any retail outlet, that is, both a specialized store and a supermarket.

Certain requirements are imposed on this type of technique:

The device must have an integral body with a marking number printed on its surface, as well as a new fiscal drive.
It is necessary that the equipment has a clock and a panel that reflects all the information about the operation being carried out - the amount deposited and the change to the buyer.
The machine must be equipped with paper tape for printing receipts.

Such requirements also apply to the terminal designed for payments using a plastic card. For these purposes, you will need to conclude a service agreement with a banking authority. The device for issuing checks must be connected to the terminal.

Informing the buyer

Another of the responsibilities of the distributor is to inform consumers, that is, to provide people with information and data about what and how they can buy in the store.

For these purposes, special stands are equipped at retail outlets.

Such a corner should contain information of the following content:

Full name of the implementer.
Working hours of the outlet.
Types and range of products offered.
A copy of the certificate of state budget registration. This applies to individual entrepreneurs.
License for the right to carry out retail trade.
Contact details of the official authorized bodies exercising control over the activities of the distributor.
Location of the book of suggestions and complaints, as well as information about the official responsible for its maintenance.
Extracts from the Law "On Protection of Consumer Rights" related to the sale of products and opportunities for buyers.
Data on the procedure for the sale and return of goods.
Obligations of the seller.
Emergency phone numbers.
Information about the categories of buyers who are provided with discounts and benefits.

The consumer's corner should be located in an accessible place, as a rule, at the entrance to the store. The seller is also obliged to provide the specified information orally, at the first request of the buyer.

Registration of price tags

The packaging of each product must contain information about its value. If the product is sold by weight, then the price tag should be located on a rack or showcase, opposite each product. Information is placed on paper or plastic tags, electronic version is also allowed. The price tag should indicate the name of the product, manufacturer, cost per kilogram or one unit. If the retailer carries out offsite trade, then the information must be certified by the head or an official authorized by him.

Product quality documents

The sale of products will be impossible without the appropriate papers confirming the compliance of the goods with quality requirements.

First of all, the implementer must have a declaration available. Such a document confirms not only the quality of the product, but also the guarantee of the safety of its use. It reflects product information and a list of supporting information. The declaration is approved by the state authorities of the standard.

Also, the seller must have a certificate of product compliance with quality standards. Such a document is drawn up both on a voluntary and mandatory basis, depending on the type of product.

Compliance with the operating mode

The distributor is obliged to comply with the operating mode. Such a procedure is established by the seller himself, taking into account the requirements of the law. It depends on the types of goods that are sold at the point of sale. For example, alcohol cannot be sold from twenty-three hours until eight the next day.

The store must open at the set time, weekends are set, and work on general holidays. As a rule, outlets selling food products operate without lunch. Rest breaks for personnel during the day or shift are established by local regulations. This is not reflected in the general work schedule.

Responsibility for violation

The nature of the measures of influence that can be applied to the seller depends on the type of violation and the severity of the consequences. Responsibility in this case can be disciplinary, material, civil, administrative and criminal.

Terms of attraction

The conditions for holding the seller accountable is the violation of the rights of buyers and the requirements for retail trade. The fact of misconduct can be revealed by the head of the seller, by the buyer himself, as well as during an audit carried out by authorized state budget authorities. That is, the basis for punishing the seller is a memorandum, a consumer's appeal, an order or a protocol drawn up by an official of the inspection organization.

Without fail, a written explanation of the fact of the violation must be taken from the distributor.

After that, an act is drawn up, and other documentation related to the misconduct is collected. The collected material is transferred to an authorized official for making a decision. The organizations that have the right to punish the store include Rospotrebnadzor, the prosecutor's office and the court. Also, the seller's manager can bring the latter to disciplinary responsibility.

Penalties

The measures of influence that are applied to retail outlets depend on the type of responsibility:

Disciplinary sanctions are expressed in the announcement of the guilty remark, reprimand or dismissal of the seller from work.
Liability is a deduction from the seller's earnings of the amount of damage caused to the company.
Civil law is characterized by the payment by a court of a penalty or compensation for damage caused to the buyer.
Administrative liability is expressed in the form of monetary fines with or without the seizure of goods.
Criminal is characterized by the fact that the guilty person, in addition to the fine, can be brought to the performance of public or corrective work, restricted in freedom or isolated from society. In this case, the seizure of products sold is used as an additional measure.

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