Alpha Mobile Dialog. Alfa-Bank launched a new service - Alfa-Dialog. Alfa-Bank launched a new service - "alpha-dialogue"

Alfa-Bank presented new service for its clients - a full-fledged mobile bank, access to which is carried out using USSD commands. To connect to the Alfa Dialog mobile bank, you do not need to install a special application - just dial the *142# combination and the call key from your mobile. You can connect Alfa Dialog only from the mobile number that is registered with the bank (specified by you in the application form for a loan or debit card, when signing a deposit or loan agreement, etc.).

You can send USSD requests and receive the information you are interested in from anywhere in the world (when roaming, operators mobile communications do not charge a fee for sending and receiving messages from the bank). The service works even with a negative mobile balance and without an Internet connection.

The new service allows:

  • receive information about the state of the card account;
  • top up your mobile account;
  • make transfers to cards of Alfa-Bank clients;
  • make transfers between your accounts;
  • generate and receive account statements in SMS;
  • pay loans;
  • block and unblock cards;
  • change the main card to perform transactions.

In order to make money transfers, you need to create a special password. This can be done by first pressing the number "0", then the number of the menu item "Password" and then the numbers of your password. You can recharge your own mobile account without using a password.

The following restrictions apply to the system:

the minimum amount of the 1st transfer is 50 rubles;

the maximum transfer amount is 3,000 rubles;

the maximum amount of all transfers made within 24 hours is 15,000 rubles.

From December 1, the service is launched for general use on a paid basis. Prior to that, it was available to Alfa-Bank customers free of charge as part of the testing program. The commission for using Alfa Dialog depends on the service package to which the client is connected. From 29 rubles (Comfort package) to 69 rubles (Basic package) will be charged monthly from a mobile bank user's card. For clients who have placed a deposit with the bank or issued a credit card, but have not connected to the package, the cost of using the mobile bank will be 59 rubles per month.

Alfa-Bank makes banking services more convenient and comfortable for its customers. Plastic card holders can use Alfa-click Internet banking, as well as Alfa-dialog USSD service. Moreover, to access banking services via USSD commands, you do not need the Internet, a computer or even a smartphone, you only need a mobile phone. Let's consider what kind of service it is, how it works, its advantages, how to disable Alpha Dialog as unnecessary.

About the service

To begin with, it is worth clarifying what Alfa-Dialog in Alfa-Bank is. As mentioned earlier, this is a USSD service with which you can make some non-cash transactions with your cards. At the same time, it does not matter at all what model of phone you have, if you have funds on your account and you are in roaming or not. The only significant limitation is that subscribers of not all mobile operators can use this service. But if you are a user of Megafon, Beeline, MTS and Tele2, then you can safely connect yourself this service.

In order to use the services of the bank, you only need to dial USSD commands from your mobile phone, to:

  • check the balance on the card;
  • transfer money to another user;
  • pay for your phone;
  • block the card;
  • find out about the payment of the loan: the amount payable and the date of payment;
  • pay a loan to Alfa-Bank.

Please note that there are limits on money transfers, the minimum amount is 50 rubles, the maximum amount for one transaction is 3 thousand rubles, and no more than 15 thousand rubles per day.

It is also worth considering what this service is provided for and it completely depends on the package of services that you use. The cost of Alpha Dialog is determined as follows:

  • Comfort - 29 rubles;
  • Style - 49 rubles;
  • Life +, Optimum, Class - 59 rubles;
  • Basic, Economy - 69 rubles;

The owners of the Maximum and Maximum+ service packages can use the service without charging an additional fee. In addition, in the first 10 days after connection, the fee is also not charged.

Why do we need Alfa-Dialog service?

Connecting and disconnecting the service

To connect to the service, you do not need to go anywhere, just send a USSD command from your mobile phone number. Its text is *142#, then press the call key. In response to the request, you will receive a message stating that in response you must send the last 8 digits of your plastic card.

Now let's figure out how to disable the Alpha Dialog service. And you can do it in a similar way, using USSD commands *142*09#. After this message, the service will be disabled. But, it is worth noting that if your telephone does not support the mobile application, and you cannot install Alfa-Mobile, this service will be very useful for you.

Let's summarize how useful the Alfa Dialog remote service service is, what it is and how to use it. For many clients who, for various reasons, cannot use banking services via Internet services, this service is quite useful, moreover, you can use the Alfa Dialog service at any time, regardless of location.

A convenient service for managing bank account funds via a mobile phone, called Alfa Mobile, if desired, is connected automatically at the time of issuing a card, and the bank charges a considerable fee (from 59 rubles) for use every month, so if there is no need for SMS alerts, it is useful to know how to disable the service via the Internet or through hotline phone.

The mobile service enables the cardholder without contacting a bank branch:

  • Perform funds transfers from/to account(s);
  • Promptly pay for the services of mobile operators, providers, housing and communal services, for online purchases, traffic police fines;
  • Repay current loan payments;
  • Receive statements of spent funds from the account;
  • Notification by SMS message for each incoming debit transaction with a card account;
  • Notification of failed payments.

The user of the Alfa Mobile application receives all notifications on the phone linked to the card account, which is indicated when concluding an agreement with the bank.

Operational service is useful: the client receives a notification about each transaction on the account. There is no need to communicate with a bank employee by phone or at the office of the institution. And in case of unauthorized spending (not carried out personally by the client), you can quickly react and block the card. This scenario is quite possible, because scammers are on the alert and invent various ways identity theft.

If, when receiving a card, a mobile SMS notification was not connected (there was no need), but after a while the capabilities of the service became in demand, it is not too late to use one of the ways to connect a paid service:

  • Come to the bank branch with a card and passport and contact the employee (you will need to sign the application filled out by the bank operator);
  • Call the Alfa Bank hotline;
  • Through the self-service terminal of the institution;
  • Through the Alfa Click Internet service (button "connect Alfa-Chek").

Options for disconnecting from the paid service Alba Bank

First, you can contact the bank operator using a toll-free hotline number. Further in the conversation, indicate your desire to turn off Alfa-Mobile. You must be prepared to tell the operator, in addition to your full name and date of birth, the card number and code word (indicated upon receipt of the card). If the code word is forgotten, then you can use another option

The second option is to use . You will need a passport and a card. The employee will draw up an application to disable the paid option, which must be signed.

The request/application is executed within the deadlines (up to 4 working days). The client is sent an SMS notification about the deactivation of the Alfa-Mobile service.

Users of Alfa Bank, as can be seen from the comments, are interested in the possibility of disabling the mobile option via the Internet. And here it remains only to regret, since such a method of managing the service, alas, is not implemented by the bank in the Alfa Click Internet service. Discussion of the issue of providing the cardholder with an independent opportunity to disable the option of remote mobile access to accounts has been discussed since 2010.

The employees answering the questions offer to disable the service by calling the hotline or in person and signing the application. One can only hope that the bank listens to the requests of customers, and someday introduce an alternative to the "connect Alfa-Check" button in the Alfa Click Internet bank. Currently, customers can use the free alternative service Alfa-Mobile Light with a minimal set of useful features.

Since December 1, 2014, Alfa-Bank customers have access to a unique service for Russia - Alfa-Dialog USSD-bank, a full-fledged mobile bank, access to which is carried out by sending a USSD command.

To access, you just need to dial *142# from your phone and press the call key. Further, in response to the received menu, send the information requested by the service to receive the corresponding service.

  • Check card balance;
  • Top up your phone account;
  • Receiving an extract by SMS;

Now, for quick access to banking services through your phone, you do not need to install a mobile application - just dial *142# from your mobile phone and press the call. The service works on absolutely any phone, without access to the Internet, with a negative balance, and when roaming, the telecom operator will not deduct anything from the client's balance for using this service, - comments Evgeny Ievlev, Head of the Payment Services Development Department at Alfa-Bank.

The commission for using the Alfa-Dialog service depends on the Bank's client service package.

Alfa Bank founded in 1990. Alfa-Bank is a universal bank that carries out all major types of banking operations on the financial services market, including servicing private and corporate clients, investment banking, leasing, factoring and trade finance.

At the end of the 2014 financial year, according to the data financial reporting(IFRS) total assets of Alfa-Bank Banking Group, which includes Alfa-Bank JSC and subsidiaries financial companies, amounted to 43.6 billion US dollars, the total loan portfolio - 28.1 billion US dollars, the total capital - 4.3 billion US dollars. Net profit for the first half of 2014 amounted to USD 33 million.

As of December 31, 2014, Alfa-Bank served about 162.2 thousand corporate clients and 11.4 million individuals. There are 804 branches and branches opened in Moscow, regions of Russia and abroad, including a subsidiary bank in the Netherlands and financial affiliated companies in the US, UK and Cyprus.

Alfa Bank strives for universality, provides all major types of banking services, including servicing private and corporate clients. To attract more customers, the offers are more and more interesting.

Alfa Bank offers a range of Internet banking services ("Alfa-Mobile", "Alfa-Click", etc.), their number is quite large. This allows you to comfortably enjoy all the benefits of financial transactions offered by financial institutions without visiting the bank.

But all these programs have a number of their drawbacks, one of which is the presence of a constant Internet, and the installation of applications, etc. A very entertaining program has appeared for remote work with cards, such is the Alfa Dialog USSD service.

Now it has become even easier and more convenient for Alfa-Bank clients to manage their finances. The list of services, although small, is quite useful.

Service offer

First, let's understand what Alpha Dialog is. This is a created USSD service that allows you to carry out certain non-cash card transactions. Its peculiarity is that its account management services operate all over the world, since it does not matter whether there is roaming, the service does not depend on the phone model, the availability of the Internet or Money on account.

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The disadvantage lies in limited quantity operators (Megafon, Beeline, MTS, Tele2), but if there are no problems for the client in this matter, then everything else is acceptable. When connecting the service, the first ten days of use are free of charge, later depending on your connected service package.

Service functions, what kind of service is it:

  • You can check the balance of any of the cards - *142#call (USSD code)
  • Top up your phone account: USSD code, select the number 1 in the menu.
  • Make payments and transfers, both from the card and between your accounts;
  • Receive an extract in an SMS message;
  • Block or unblock the card;
  • Get information on the loan;
  • For those who have several cards, there is a function to change the card for transactions.

To carry out transactions, you need to create a special password by first pressing the number "0", then the number of the "Password" menu item, and then the numbers of your password. Limits are set for monetary transactions: a transfer of at least fifty rubles, and a maximum of 15 thousand rubles daily, no more than 3 thousand rubles per transfer. Separately, we note transfers on our accounts, here the limit is two hundred thousand rubles per day, including with currency conversion.

How to enable or disable Alpha Dialog

Using the USSD code. namely, dial on *142# , an SMS response will follow, where for confirmation they will be asked to send the last eight digits of the Alfa card of the client's bank. After sending, the service will be confirmed - connected.

Disabling the service is also not difficult, since you need to call the same number, only dial 09 at the end, it will look like this - *142*09#. No confirmation is required, the service will be immediately disabled.

The only condition for making these calls is that the call must be made from the phone number registered with the bank when concluding an agreement between the client and Alfa Bank.

Conclusion. Conclusion

A service that does not require additional knowledge in the field of the Internet and newfangled smartphones and androids. After all, it is enough to use the USSD code (*142#) , without installing an application that not every phone supports, you can do a number of important financial transactions.

The service is very useful when it is not possible to use the Internet, far from the bank or terminal. Allows you to use services at a convenient place and time for the client. This service stands out for its advantages from the rest, which allows you to give preference to it.

It is unpleasant that the cost of the service is not so small, but you can always refuse or reconnect without contacting the bank. I would also like more operators to support this service, but still ahead.

"Alfa Dialog" service was held as part of testing. so it's not working at the moment.

How to disable Alpha Dialog

  • check the balance on the card;
  • pay for your phone;
  • block the card;
  • pay a loan to Alfa-Bank.
  • Comfort - 29 rubles;
  • Style - 49 rubles;
  • Basic, Economy - 69 rubles;

Connecting and disconnecting the service

USSD commands *142*09#

How to disable the Alfa Dialog service

Alfa-Bank makes banking services more convenient and comfortable for its customers. Plastic card holders can use Alfa-click Internet banking, as well as Alfa-dialog USSD service. Moreover, to access banking services via USSD commands, you do not need the Internet, a computer or even a smartphone, you only need a mobile phone. Let's consider what kind of service it is, how it works, its advantages, how to disable Alpha Dialog as unnecessary.

To begin with, it is worth clarifying what Alfa-Dialog in Alfa-Bank is. As mentioned earlier, this is a USSD service with which you can make some non-cash transactions with your cards. At the same time, it does not matter at all what model of phone you have, if you have funds on your account and you are in roaming or not. The only significant limitation is that subscribers of not all mobile operators can use this service. But if you are a user of Megafon, Beeline, MTS and Tele2, then you can safely connect this service to yourself.

In order to use the services of the bank, you only need to dial USSD commands from your mobile phone in order to:

  • check the balance on the card;
  • transfer money to another user;
  • pay for your phone;
  • block the card;
  • find out about the payment of the loan: the amount payable and the date of payment;
  • pay a loan to Alfa-Bank.

Please note that there are limits on money transfers, the minimum amount is 50 rubles, the maximum amount for one transaction is 3 thousand rubles, and no more than 15 thousand rubles per day.

It is also worth considering what this service is provided for and it completely depends on the package of services that you use. The cost of Alpha Dialog is determined as follows:

  • Comfort - 29 rubles;
  • Style - 49 rubles;
  • Life +, Optimum, Class - 59 rubles;
  • Basic, Economy - 69 rubles;

The owners of the Maximum and Maximum+ service packages can use the service without charging an additional fee. In addition, in the first 10 days after connection, the fee is also not charged.

To connect to the service, you do not need to go anywhere, just send a USSD command from your mobile phone number. Its text is *142#, then press the call key. In response to the request, you will receive a message stating that in response you must send the last 8 digits of your plastic card.

Now let's figure out how to disable the Alpha Dialog service. And you can do it in a similar way, using USSD commands *142*09#. After this message, the service will be disabled. But, it is worth noting that if your telephone does not support the mobile application, and you cannot install Alfa-Mobile, this service will be very useful for you.

Let's summarize how useful the Alfa Dialog remote service service is, what it is and how to use it. For many clients who, for various reasons, cannot use banking services via Internet services, this service is quite useful, moreover, you can use the Alfa Dialog service at any time, regardless of location.

Commission for alpha dialogue what is it

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Access to a new full-fledged mobile bank is carried out by sending a USSD command. So, just dial *142# on your phone and press the call button. Then, in order to receive the necessary service, it is necessary to send the information requested by the service in response to the incoming menu. Today, with the help of Alfa-Dialog, you can check the card balance, replenish your mobile account, make transfers between your accounts or to Alfa-Bank cards, receive statements by SMS, block / unblock "plastic", pay loans and view information about received loans, as well as change the card to perform transactions (for owners of several BODs).

How to disable alpha dialog

  • Comfort - 29 rubles;
  • Style - 49 rubles;
  • Life +, Optimum, Class - 59 rubles;
  • Basic, Economy - 69 rubles;

The owners of the Maximum and Maximum+ service packages can use the service without charging an additional fee. In addition, in the first 10 days after connection, the fee is also not charged.

Alfa-Bank launched a new service - "alpha-dialogue"

Alfa-bank presents ussd-bank "alfa-dialogue"

Sergey Karasev From December 1, 2014, Alfa-Bank customers have access to a unique service for Russia - the Alfa-Dialogue mobile bank, which is accessed by sending USSD commands. In order to use the service, you need to dial the combination "*142#" (without quotes) on the cellular device and press the call key.
Further, in response to the transferred menu, the requested information should be sent to receive the corresponding service.

Alfa Dialog is a new full-fledged mobile service of Alfa Bank

The new service allows:

  • receive information about the state of the card account;
  • top up your mobile account;
  • make transfers to cards of Alfa-Bank clients;
  • make transfers between your accounts;
  • generate and receive account statements in SMS;
  • pay loans;
  • block and unblock cards;
  • change the main card to perform transactions.

In order to make money transfers, you need to create a special password. This can be done by first pressing the number "0", then the number of the menu item "Password" and then the numbers of your password.
You can recharge your own mobile account without using a password.

Mobile ussd-bank "alpha-dialogue" launched

"alfa-bank" launched ussd-bank "alfa-dialogue"

USSD commands. To access, you just need to dial *142# from your phone and press the call key. Further, in response to the received menu, send the information requested by the service to receive the corresponding service.
Functionality of "Alfa-Dialog" available today:

  • Check card balance;
  • Top up your phone account;
  • Transfers to Alfa-Bank card;
  • Transfers between your accounts;
  • Receiving an extract by SMS;
  • View information on your loans, payment of loans;
  • Blocking and unblocking cards;
  • For holders of several cards, the function of changing the card for performing transactions is available.

Now, for quick access to banking services through your phone, you do not need to install a mobile application - just dial *142# from your mobile phone and press the call.

After this message, the service will be disabled. But, it is worth noting that if your telephone does not support the mobile application, and you cannot install Alfa-Mobile, this service will be very useful for you. Let's summarize how useful the Alfa Dialog remote service service is, what it is and how to use it.

For many clients who, for various reasons, cannot use banking services via Internet services, this service is quite useful, moreover, you can use the Alfa Dialog service at any time, regardless of location.

Prior to that, it was available to Alfa-Bank customers free of charge as part of the testing program. The commission for using Alfa Dialog depends on the service package to which the client is connected.
From 29 rubles (Comfort package) to 69 rubles (Basic package) will be charged monthly from a mobile bank user's card. For clients who have placed a deposit with the bank or issued a credit card, but have not connected to the package, the cost of using the mobile bank will be 59 rubles per month.

Home → Banking, finance, economics → News and reviews Alfa-Bank presented a new service for its customers - a full-fledged mobile bank, accessed using USSD commands. To connect to the Alfa Dialog mobile bank, you do not need to install a special application - just dial the *142# combination and the call key from your mobile.

You can connect Alfa Dialog only from the mobile number that is registered with the bank (specified by you in the application form for a loan or debit card, when signing a deposit or loan agreement, etc.). You can send USSD requests and receive the information you are interested in from anywhere in the world (in roaming, mobile operators do not charge for sending and receiving messages from the bank).

The service works even with a negative mobile balance and without an Internet connection.

The article was written based on materials from sites: alfabank.ru, proalfabank.com, advokat-tmy.ru, ukp55.ru, dipna5.ru.

 

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