Yota weak internet. Poor Yota speed. MS operation at high speeds

The Yota operator is today included in the list of the most demanded cellular companies in the territory Russian Federation, offering its customers the opportunity to use high-speed mobile Internet on favorable terms, as well as other services cellular communication.

Despite this, sometimes users may experience problems using the services and wonder why the Yota Internet is not working. And today, as part of our article, we will consider the most popular of these questions.

Why Yota Internet is slow and what to do in this case

If you are faced with the problem of a noticeable decrease in Internet speed within the framework of the tariff plan used, this may be the result of several factors. Which we are talking about below:

  • Bad connection : If you have traveled or moved to a remote area of ​​your locality, a noticeable decrease in the speed of Internet access can be influenced by more weak signal;
  • Account depletion: in the case of using all the funds on the subscriber account, Yota does not block access to Internet access services, but only reduces top speed access up to 128 kbps. This is a significant decrease, which is immediately felt even by not the most experienced users of computers and the Internet.

Based on the above answers to the question why Yota is slow, you can also answer the question of what to do in such a situation. When it comes to communication problems, the most obvious and simple solution is to change the location of the user or the device itself. Even moving the modem closer to a window or balcony, if the device is used indoors, can significantly affect the speed and quality of communication.

If we are talking about a zero account balance, then here the solution to the problem is also obvious - it is necessary to replenish the account. Moreover, this will not be a problem at all, because Yota leaves users with access to the network at a speed that will be quite enough to enter Internet banking and complete the payment procedure for services.

Why the Yota modem does not work and how to fix it

Another fairly common problem that may affect Yota Internet users is the incorrect operation of modems and routers used to connect modern gadgets to the network. For example, one of the most popular devices today is Yota Many. This is a small modem, which is assembled very high quality, and has virtually no flaws. However, like any technique, from time to time it is able to let down its owners. Often, problems arise precisely at the software level, which leads to the fact that the Yota Internet does not work well, or does not work at all.

In such situations, the solution to the issue can be one, and any subscriber is able to cope with it. The main thing is to follow the instructions below exactly:

  1. Find the power button on the device, press it and hold for 25-30 seconds. This action will start the procedure for resetting the device to the factory state.
  2. Connect Yota modem to a computer via a USB cable.
  3. Launch a web browser on your computer and go to status.yota.ru. (in principle, a redirect to this resource will occur when any site is launched in a browser).
  4. Set the hotspot name and create a password, if necessary, to access the Wi-Fi shared by the device.
  5. Save the router settings and check the account balance to be sure that Internet access will be provided at the speed selected according to the terms of the tariff.

After completing these steps, you can start using the Internet through the Yota modem under standard conditions.

If you have a Yota provider, and suddenly you find that the Internet is not working, then it's time to figure out what is the reason. We offer some of the most common problems that you can easily deal with on your own.

On Android

Sometimes the reason that on Android is that the gadget does not spontaneously disconnect from a given access point. This happens when you leave the coverage area of ​​the operator, and it is not possible to solve this problem automatically.

Try the following:

  • reboot the device;
  • briefly turn on, and then immediately turn off the item "Only 2G networks".

Such simple manipulations help solve the problem if it does not work on Android. Such problems are relevant mainly in those regions where the operator's coverage area is small.

Main reasons

Now we will analyze why the Internet does not work on the phone on Iota, and what can be done in each specific case.

  1. Network failure
    A rather banal story, however, it cannot be discounted. This happens quite often with other providers, so if you have any suspicions, call technical support and find out. If there really was a problem, then just wait until it is fixed. You will definitely be informed that Eta has restored the connection, and you can continue to live in peace.
  2. Bad weather conditions
    Look out the window: it is possible that a hurricane is raging, and a strong wind has damaged transmission lines, and you are not alone without the Internet. Usually, when the weather returns to normal, the quality of communication increases markedly. But here, again, it would be useful to contact the operator and find out if everything is in order. If these two reasons do not suit you or seem unconvincing, let's move on.
  3. Zero balance
    Internet Yota does not work on the phone even when you forget to pay for services and replenish the balance (with a negative indicator, of course, nothing will work). Correct this annoying misunderstanding and try to connect again. If you do not have enough funds, the operator offers to continue working at the minimum speed. However, periodically the Internet will still turn off, in order to avoid this, install.
  4. Seems like there is no signal
    Iota's station system in your area may not yet be well developed, so further distance may adversely affect signal strength. This often happens with other suppliers as well. mobile communications- in an underground parking lot or in a dense forest, you can’t even hope for “five sticks”.
  5. Hardware problems
    Internet Yota still not working? Check the integrity of the connection hardware - the problem may be that. If all our methods do not help, you probably have something really broken, and now you need to repair it. antenna, for example. Contact service center.
  6. Software problems
    If there is no Iota Internet on the computer, you should update the drivers (including the network card), reinstall the Eta program. Restart your computer and check if there is a result. It is this procedure that eliminates most problems with the Network.
  7. Viruses
    If a large-scale software infection has occurred, only professional service and repair will save you. But it's much cheaper to ask an experienced friend to "treat" your operating system or try to do it yourself. You need to start, of course, with an antivirus scan. Then clean up the registry. Do not forget to reboot and reinstall the drivers in a timely manner.

If all of the above methods did not help you, then just contact Iota support for detailed advice on your problem. Good luck!

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Related questions

    Dmitry 03/15/2018 11:24

    We have been using yota for 5 years already. The quality was normal, now some kind of horror. They have a phone number that is blocked yota.russia8 800 700 55 00 now I'm trying to get through to another number. I've been calling for 20 minutes already, the robot says the waiting time is 1 minute then 2 minutes then 3 minutes now for 5 minutes now says 5 minutes left Well class! Thanks to Yota for the Internet that doesn't work. Paid for a year, money in the trash.

    Irina 18.09.2017 17:51

    I’ve been using this provider for 3 years now, but for the last 3 months problems have begun to appear more and more often - the network disappears, then the Internet disappears, when it appears it doesn’t load at all, nothing helps, although I live in a 4g coverage area, other operators work excellently, it’s very insulting, that the service has become so bad

    Kirill 09/01/2017 19:56

    For 6 years, the connection worked remarkably. 07/27/17 just refuses to work to this day. and besides, the provider does not know what the matter is or they don’t want to report what the matter is. I would also understand that I lived somewhere in the village, and here it’s almost the center of Moscow, what the hell, it just infuriates me.

    Vladimir 09/01/2017 05:12

    Bring back the time when yota just appeared in my city! The quality of the Internet and communication was just pleasing, but every month it got worse and worse and apparently soon you will have to return to the previous operator, because constant packet losses even in normal weather are already tired (I checked with other SIM cards except for MegaFon, because he is also special) .

    Margarita 10.08.2017 02:44

    Yep, I contacted support. One month of replies. Why do I ask until July 1, the Internet worked fine, but now it does not work if everything is in order on the BS. Where is the BS that I caught earlier, but I remember the Cell Id number. So they are great, they came up with an excuse - either they write "well, you go to the Internet, then everything is in order" (well, yes, the modem is on the street while the weather is good, but the ping is over 200, and the speed is up to 1 Mb / s, despite the fact that earlier worked quietly in the room). Or they write "well, you don't go online, so the modem doesn't work." At the same time, the fact that this supposedly non-working modem worked quietly with another application created earlier and later than this does not bother them. So we go around in circles. Contact technical support! That will help...

We have been using the Internet for almost a month now. This is a fox, comrades. White and fluffy. To be honest, I've never seen anything worse. They even tried to take the modem out of the room to the street - nothing helps - yes, the signal-to-noise ratio increases by 20 dB, and the speed is still the same. Those. The problem is not that the signal is weak, but bandwidth channel, and how many of us are so smart sitting on this base station.

Here is a partial list of what is happening:

  • The average speed is 50 Kb / s, sometimes increasing to 100, and very, very rarely up to 200. This is only if a miracle happens, and download different files from different sites - if only from one - then read the first part of the phrase. But you turn to Iota - no, everything is fine with you, they say. To what mother, normal, pancake!??
  • The speed of sending data is generally ridiculous. 0.02 Mb/s. I turned to Iota - yes, they say an accident at the base station, as soon as we fix it, we will send you an SMS. But nothing that even when there is no accident - it does not rise above 20 kb / s?
  • Internet banking is buggy. Well, that is, to the point that it is generally impossible to get into it - and somehow selectively: it can take half an hour from one computer, and not at all from another.
  • Half of the sites do not load. On my site - for example, it doesn’t want to load counters in any way.
  • FTP only works in passive mode. Well, .
  • Youtube videos? Yes, I would go there, what FullHD to hell!

In general - it comes to the ridiculous - sometimes you have to turn on your phone (with a MTS SIM card) to distribute the Internet via Wi-Fi, and reconnect the computer to it. He, unlike - in the same place works pretty well.

Right now I'm sitting like a fool - the computer is connected through a telephone access point.

The only plus of iota is unlimited. Everything. The rest is cons. But such an unlimited at such speeds is a direct reason to think about connecting to the maximum MTS tariff and having a guaranteed 30 gigs per month.

District Ochakovo-Matveevskoe, if anything.

In general, this can only be described with swear words, so I put the picture that describes what is happening the way it deserves - I put it under the cat.

And they didn't try Iota.

Run Forrest Run!

Okay, let's see, we'll see, in a couple of weeks - I'll unsubscribe again.

Upd. Two weeks passed. Everything, there are no options except how to turn off. Today the channel has dropped to zero, technical support says you have an accident, of course we will try as soon as possible, but most likely it will be fixed within a week. WEEKS!

In 2017, the cellular operator Yota radically changed all its tariff plans, completely abandoning tariff plans with unlimited mobile Internet for smartphones. After the introduction of new tariffs, users noticed that the cost of all operator services has increased significantly, but their quality has significantly decreased. Not so long ago, the editors of the site wrote that, and most of the reviews are negative.

After analyzing the reviews of the Yota application in the Google Play store for the Android platform, it turned out that approximately one good review there are 2-3 bad ones. However, the rating of the entire application is quite positive, but if you look at the messages of real subscribers over the past couple of weeks, you can see a lot of negative reviews. Many desperate subscribers, disappointed in the quality of the services of their once beloved operator, told the terrible truth about the speed of mobile Internet and the “old unlimited”, which the company is trying in every possible way to eradicate.

Yota subscribers in the reviews for the application of the same name in the Google Play store in the past few weeks have been actively writing that the speed available to the mobile Internet on old tariff plans, which still had real unlimited unlimited, has dropped many times. Some people cannot even update applications on their smartphones, and you can forget about watching HD videos online.

A Yota employee responds to some reviews according to a template. It claims that the speed available is independent of the SIM card or data plan. However, most users do not believe in this at all, because on tariffs with the “old unlimited” everything works so badly that sometimes it is not even possible to communicate via voice communication through instant messengers. Many subscribers are sure that the operator deliberately "cuts" the connection speed, limiting it to a minimum in order to force them to switch to new tariff plans, where no one reports such problems.

In particular, Maxim Kalinin, a subscriber of the Yota operator, claims that the speed of the mobile Internet on the “old unlimited” for downloading ranges from 1 to 3 Mbps, and for uploading it barely reaches 0.5 Mbps. In order to verify the plausibility of his hypothesis, he installed a SIM card in the same smartphone with a new tariff plan, where you have to pay for every gigabyte of Internet traffic. As a result, according to him, the speed of the mobile Internet instantly increased to 30 Mbps, that is, more than 10 times.

In addition, desperate Yota subscribers told the terrible truth about the instability of the connection. It is noted that if there is a large crowd of people in some place, then the speed of the 4G LTE Internet drops to 2G or even lower, which leads to almost total absence available to the network. Some write that technical support, which responds for a very long time, recommends downloading some files or updating applications at a time when the load on the base station is minimal, that is, at night, when everyone is sleeping.

From all this, it adds up an unambiguous opinion that the cellular operator Yota deliberately "cuts" the speed of the mobile Internet on the tariff plan with the "old unlimited", which was available for connection last year. This is done on purpose so that subscribers switch to new tariffs with limited Internet traffic, which is much more profitable for the operator.

In addition, since Yota operates on the infrastructure of the MegaFon operator, its subscribers are most likely to receive the data and voice bandwidth last, which leads to critical problems with the unavailability of mobile Internet and voice services. It is because of this that in some places it may not be available to the network at all, although the smartphone will show a full reception antenna.

The editorial site refers to mobile operator Yota is absolutely neutral and only cites real facts about what desperate subscribers are dissatisfied with. Anyone can check the accuracy of this information by simply looking at the latest reviews for the application of the same name in the Google Play store.

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