Is it true that Swarovski crystals are sold in KristaLandia? Frequently asked questions about Swarovski crystal inlay Is it true that Swarovski crystals are sold in KristaLandia

We mainly use crystals of article 2058 with a flat bottom cold fixing, for hard surfaces (fixing to the surface with a two-component adhesive) and hot fixing, for fabric (thermal fixing to the fabric using an adhesive already applied directly to the crystals themselves on manufacturer).

Also, for some decorative work we use Swarovski crystals from other articles.

Crystals from other manufacturers, according to the agreement between Art Styling LLC and Swarovski AG, we are not allowed to use.

What products can be decorated with Swarovski crystals?

You can decorate almost any product with Swarovski crystals: mobile phones and smartphones, microphones and other musical instruments, cars, both outside and inside, furniture and interiors, gifts and paintings, clothes and shoes and much more.

Much depends on the surface of the product. Theoretically, any surface can be inlaid, but on some products the crystals will not adhere well. Such surfaces include some types of plastic, rubber and rubberized surfaces. For textiles, when using hot fixation crystals, all those fabrics that do not absorb moisture are bologna, some types of leather, leatherette, etc.

How long does it take to decorate the item with Swarovski crystals?

All work on inlaid products with Swarovski crystals is carried out by our high-class specialists as soon as possible.

We use only an individual approach for each new job. This allows you not to worry about the quality of performance!

On average, inlaying one piece takes 1-3 days, not counting the day of collection. In general, the timing of the work depends on the volume, complexity and wishes of the customer.

What is the price for inlaid products with Swarovski crystals?

To a large extent, the price for work on inlaying a product depends on the volume, complexity, timing and number of crystals used, as well as on the individual wishes of the customer.

For greater clarity and a more complete understanding of the formation of prices, below is a table of prices, using the example of inlaying a medium-sized mobile phone:

To determine a more accurate price for inlay products, please contact us by phone 495 518-20-75, via the feedback form or by E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Is there a guarantee for the work performed and how much?

All work on inlaid products with Swarovski crystals is provided with a one-year warranty, during which we undertake to repair and replace all components free of charge, subject to the basic rules for using products with crystals.

The exception is products that are operated in an aggressive environment (the outside of the car, etc.), for these types of work you are provided with a six-month warranty period.

What colors do Swarovski crystals have and are used in work?

The gamut of colors of Swarovski crystals is the largest among all manufacturers of rhinestones, has more than a hundred colors and shades and is constantly increasing. It should be borne in mind that not all of the palette is represented in Russia. Official Swarovski retailers have only the most popular colors available, something else, only on order.

All crystal colors can be divided into several types:

Crystal - transparent crystals of crystal color, the most popular in use, as they are combined with any color;

Colored crystals are transparent crystals with a color tint;

Crystals with effects - rhinestones that have a coating that gives a special shine, color or shade.

There is also Transmission, but this type of crystals is the most expensive and is extremely rare in Russia.

How many crystals does it take to make a product?

To calculate the number of crystals per unit of surface area, it is enough to know mathematics from the middle grades of the school curriculum, that is, the calculation of the area of \u200b\u200ba circle, surface area, etc.

But in order not to bother ourselves with memories, first for official use, then for general viewing on the site, we calculated a table where it is clearly visible and quite understandable how to calculate the approximate number of crystals for inlaying a product. It is enough just to calculate the surface area AxB.

The real consumption of rhinestones will depend on the way the crystals are laid and may differ from the calculated ones by 20-30% up or down.

How to care for jewelry with Swarovski crystals?

Remember how long the crystals will last you depends only on you, it is enough to follow the basic rules.

Products with Swarovski rhinestones do not require any special care, but remember that crystals are made of crystal and, above all, they must be protected from mechanical damage, i.e. direct physical contact with hard surfaces.

For example, if this is a phone decorated with Swarovski crystals, then you should immediately get a case or carry it in your purse in a separate pocket.

You should also avoid wiping products with all sorts of chemicals, a damp cloth is enough.

Where can I see pictures of Swarovski crystals?

Perhaps the largest collection of images of products with Swarovski crystals of our own production in Russia is presented on our website. For your convenience, according to the types of products, the Gallery is divided into categories:

Where can you learn Swarovski crystal inlay?

We conduct individual lessons on teaching Swarovski crystal inlay on hard surfaces. The training is carried out in our office and, at the request of the customer, can be carried out in one day - 8 hours or two days for 4 hours and combines theoretical and practical training with Swarovski components.

In addition, a set of crystals, tools and two-component glue necessary for work are issued for the training process. Everything that remains after class goes to your disposal.

Where can you buy Swarovski crystals?

It's easy to buy Swarovski crystals in Moscow, just use an Internet search. For the regions it is a little more complicated, but more or less self-respecting online stores selling jewelry will send your order anywhere in Russia without any problems, you just have to wait.

Please note that Swarovski crystals are jewelry and are not subject to mandatory certification, so do not require a certificate for rhinestones, it simply does not exist. It is enough to see the retail agreement or partnership certificate between the seller company and the Swarovski company. No self-respecting retailer will sell crystals from other manufacturers in their stores, bypassing the terms of the contract.

How to contact us?

If you want to place an order for an inlay product, have any questions or suggestions, you can call 495 518-20-75, drive up to our office by a preliminary call or contact us via the feedback form.

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Warranty and Returns

We give a 100% guarantee for all jewelry! Exchange and return without problems within 30 days from the date of receipt of the order. We work directly with the world's leading manufacturers, whose jewelry is in great demand in many countries around the world. The authenticity of natural stones and natural river pearls is confirmed by the result of an examination carried out by a professional gemologist. The authenticity of Swarovski crystals is confirmed by a certificate issued by the Swarovski company to the jewelry manufacturer. The above certificates can be downloaded here:

Are you worried that the piece of jewelry won't fit or look different from the photo? Our jewelry always looks even better than the photo! And yet, if something did not like or did not fit, we will exchange your jewelry for any other or refund your money! Buying jewelry in our online store, you do not risk anything, since you can refuse the goods within 30 days from the date of purchase without giving any reason. In this case, the full cost of the goods is returned to you, provided that the goods were not in use, the purchase has preserved its presentation, consumer properties, and sales receipts have been preserved. In case of refusal from the goods at the time of its transfer, you will have to pay the delivery cost (according to clause 4 of article 497 of the Civil Code of the Russian Federation). If you decide to exchange or return the product after receiving it, according to the rules of our store, the cost of shipping the returned product in the absence of a defect is borne by the buyer, if there is a defect - by the store.

To make a return, you must contact our operator and clarify the details. There are 2 options:

1. You send jewelry to us by any postal service, please do not forget to include in the shipment a receipt issued by the delivery service or mail, and the details for the transfer of funds. As soon as the shipment is received by us, within a week a money order will be sent to your name in the amount of the returned goods. You can also send a postage parcel with cash on delivery for the amount of the returned item. We draw your attention to the fact that in the absence of a defect, the shipping costs are borne by the buyer, we will pay the shipping costs for your return only in the event of a defect. Please keep supporting documents of shipment until we receive the goods and you will receive the money for it.

Mailing address:

199226 St. Petersburg Vysotskaya Yulia Dmitrievna on demand

Shipping address via courier service:

St. Petersburg, point on st. Odoevsky, recipient's phone number 8 921 904 0212

If you would like to send a return in another way, please contact us by phone or mail.

2. You choose other jewelry on our website for the return amount, contact our operator to agree on the delivery. The courier arrives at the address indicated by you and carries out the exchange. If you have chosen a larger amount than the refund amount, you pay the difference.

Dear site visitors! Please note that jewelry can be dangerous for children under 4 years old due to the possibility of swallowing jewelry! We recommend that you do not buy jewelry for children of this age!

For six years since the founding of our store, there was a text on this page that told about what kind of company we have and how we successfully sell and deliver Swarovski crystals.

But, you see, it is not interesting to anyone to read it. Each store (not necessarily selling Swarovski) writes about how developed it is and how it compares favorably with other similar stores.

But we want to be closer to our clients.

Let's get acquainted!

My name is Dmitry Yurchenko, I am the head of Kristalyandiya. Before opening the store, I was engaged in decorating with Swarovski crystals - I worked with various fashion designers, cell phone stores, factories and factories. A year after decorating the first phone with rhinestones, I already had a staff of crystalizers, and we decorated phones for Euroset in huge amounts.

It is the great experience in practical work that allows me to conduct training and full consultations not only on the assortment, but also on the use of Swarovski crystals. Nowadays decorating with crystals is a hobby for me, but sometimes I make paintings and portraits from rhinestones to order.

I am a programmer by education, graduated from the Moscow Institute of Electronic Engineering. He is married and has a son.

I am always open to new suggestions, and also ready to solve any problems that arise in the store.
Personal mail: [email protected]
In contact with: vk.com/amonn

Afterword.
We have no room for mistakes.

Six years ago, when I discovered KristaLandia, I was alone. I took orders, packed rhinestones, and even delivered in Moscow myself. The first courier appeared only after six months of the store's operation.
And that's why I see all the errors that arise in the work of the store and try to fix them.

We cannot afford to be rude to a customer or ignore their complaint. We never have time to relax, because in this case, customers can turn away from us and make a purchase elsewhere. We want people to come back to us again and again, so we are constantly working on ourselves.

In conclusion, I would like to answer the most common question that worries our customers:

Is it true that Swarovski crystals are sold in KristaLandia?

We are asked this question almost every day. I hasten to upset you a little: Swarovski does not issue certificates for SWAROVSKI ™ components, that is, certificates for rhinestones, beads, pendants, interior crystals, luster components, and so on, do not exist in nature. Certificates are issued only for finished products produced by Swarovski, that is, figurines, jewelry, etc. To date, the only proof of the originality of Swarovski crystals is the factory packaging with several degrees of protection.

Of course, the most compelling proof of authenticity is the quality of Swarovski products. A seal on a document can be forged, a certificate can be bought, but the cut and shine cannot be imitated.

At the moment, our store is an authorized seller, that is, it has the status of SWAROVSKI AUTHORIZED RETAILER, which is confirmed by a certificate.

If you have any doubts about certification, originality of crystals, etc. you can always contact SWAROVSKI Russia for confirmation and expertise:

OOO Swarovski
127006 Russia, Moscow, Dolgorukovskaya str., 7, Sadovaya Plaza business center,
Phone: +7 495/789 68 44
fax: +7 495/258 89 03
email: [email protected]

 

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