Yota weak internet. Poor Yota speed. MS operation at high speeds

The Yota operator is currently included in the list of the most demanded cellular companies in the territory Russian Federationoffering its customers the opportunity to use high-speed mobile Internet on favorable terms, as well as other services cellular communication.

Despite this, sometimes users may experience problems using the services and ask questions about why Yota Internet does not work. And today, within the framework of our article, we will consider the most popular of these questions.

Why Yota Internet is slow and what to do in this case

If you are faced with the problem of a noticeable decrease in the Internet speed within the framework of the tariff plan used, this may be the result of several factors. Which we talk about below:

  • Bad connection : if you went on a trip or moved to a remote area of \u200b\u200byour settlement, a noticeable decrease in the speed of Internet access can be affected by more weak signal;
  • Exhaustion of funds in the account: if all funds on the subscriber's account are used, Yota does not block access to Internet access services, but only reduces maximum speed access up to 128 kbps. This is a significant drop that is immediately felt by even the most inexperienced computer and Internet users.

Based on the answers described above to the question of why Yota is slow, you can also answer the question of what to do in such a situation. When it comes to communication problems, the most obvious and simple solution is to change the user's location or the device itself. Even moving the modem closer to a window or balcony, if the device is used indoors, can significantly affect the speed and quality of the connection.

If we are talking about a zero account balance, then here the solution to the problem is also obvious - it is necessary to replenish the account. Moreover, this will not be a problem at all, because Yota leaves users access to the network at a speed that will be quite enough to enter Internet banking and complete the procedure for paying for services.

Why Yota modem does not work and how to fix it

Another fairly common problem that may affect Yota Internet users is the incorrect operation of modems and routers used to connect modern gadgets to the network. For example, one of the most popular devices today is Yota Many. This is a small modem, which is assembled very well, and has practically no drawbacks. However, like any technique, from time to time it is able to let down its owners. Often, problems arise precisely at the software level, which leads to the fact that the Yota Internet does not work well, or does not work at all.

In such situations, the solution to the issue can be one, and any subscriber is able to cope with it. The main thing is to follow the instructions below exactly:

  1. Find the power button on the device, press it and hold it for 25-30 seconds. This action will initiate the procedure for resetting the device to the factory state.
  2. Connect yota modem to a computer via a USB cable.
  3. Launch a web browser on your computer and go to status.yota.ru. (in principle, redirection to this resource will occur when any site is launched in a browser).
  4. Set a name for the hotspot and also create a password, if necessary, to access the Wi-Fi shared by the device.
  5. Save the router settings and check the account balance to be sure that the Internet access will be provided at the speed selected according to the terms of the tariff.

After completing these steps, you can start using the Internet via the Yota modem on standard terms.

If you have a Yota provider, and suddenly you find that the Internet is not working, then it's time to figure out what the reason is. Here are some of the most common problems that you can handle yourself.

On Android

Sometimes the reason that on Android happens is that the gadget does not spontaneously disconnect from the specified access point. This happens when you leave the coverage area of \u200b\u200bthe operator, and it is not possible to solve this problem automatically.

Try the following:

  • restart your device;
  • turn it on briefly and then immediately turn off the item "Only 2G networks".

Such simple manipulations help solve the problem if it does not work on Android. Such problems are relevant, mainly, in those regions where the operator's coverage area is small.

Main reasons

Now we will analyze why the Internet does not work on the phone on Yota, and what can be done in each specific case.

  1. Network failure
    Quite a banal story, however, it cannot be discounted. This happens with other providers quite often, so if you have any suspicions, call technical support and find out. If there really was a problem, then just wait for it to be fixed. You will definitely be informed that Eta has restored the connection, and you can live peacefully on.
  2. Bad weather conditions
    Look out the window: it is possible that a hurricane is raging, and a strong wind damaged the transmission lines, and you are not alone without the Internet. Usually, when the weather returns to normal, the quality of the connection increases markedly. But here, again, it will be useful to contact the operator and find out if everything is in order. If these two reasons don't suit you or seem unconvincing, let's move on.
  3. Zero balance
    Internet Yota does not work on the phone even when you forget to pay for services and top up your balance (if the indicator is negative, of course, nothing will work). Correct this annoying misunderstanding and try to connect again. If you do not have enough funds, the operator suggests continuing to work at the minimum speed. However, periodically the Internet will still be disconnected, in order to avoid this, install.
  4. There seems to be no signal
    The station system at Iota in your area may not yet be well developed, so the distance to the distance may negatively affect the signal strength. This often happens with other suppliers. mobile communication - in an underground parking lot or in a dense forest, you don't even need to rely on "five sticks".
  5. Hardware problems
    Yota internet still not working? Check the integrity of the equipment for the connection - the problem may be that. If all our methods do not help, it is likely that something is really broken for you, and now you need to repair. Antenna, for example. Contact service center.
  6. Software problems
    If there is no Internet Iota on the computer, you should update the drivers (and the network card as well), reinstall the Eta program. Restart your computer and check if there is any result. It is this procedure that allows you to eliminate most of the problems with the Network.
  7. Viruses
    If a large-scale software infection has occurred, only professional service and repair will save you. But it is much cheaper to ask an experienced friend to "heal" your operating system or try to do it yourself. We must start, of course, with antivirus scanning. Then clean up the registry. Do not forget to reboot and reinstall drivers in a timely manner.

If all of the above methods did not help you, then just contact the Iota support service for detailed advice on your problem. Good luck!

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Questions on the topic

    Dmitry 03/15/2018 11:24

    We have been using yota for 5 years. The quality was normal, now some kind of horror. Their phone number is indicated which is blocked yota.russia8 800 700 55 00 now I am trying to call another number. I've been calling for 20 minutes, the robot says the waiting time is 1 minute then 2 minutes then 3 minutes right now, 5 minutes each says 5 minutes left Well, class! Thanks to iota for the internet which doesn't work. Paid for the year, the money is in the trash.

    Irina 09/18/2017 17:51

    I have been using this provider for 3 years, but the last 3 months problems have started to appear more and more often - the network disappears, then the Internet disappears, when it does not load at all, nothing helps, although I live in a 4g coverage area, other operators work excellently, it is very offensive, that the service began to work so badly

    Kirill 09/01/2017 19:56

    The connection worked great for 6 years. 07/27/17 just refuses to work to this day. And to this the provider does not know what the matter is or does not want to tell what the matter is. I would have understood that I lived somewhere in the village and here, almost the center of Moscow, it just infuriates me for garbage.

    Vladimir 09/01/2017 05:12

    Take back the time when yota just appeared in my! The quality of the Internet and connection was simply pleasing, but every month it got worse and worse and apparently soon it will be necessary to return to the previous operator, because the constant packet losses even in normal weather are already tired (I checked with other SIM cards except MegaFon, because it is also special) ...

    Margarita 08/10/2017 02:44

    Yeah, I turned to support. One month of unsubscribing. Why am I asking until July 1, the Internet worked fine, but now it does not work, if everything is in order on the BS. Where is the BS, which I caught earlier, I remember the Cell Id number. So they are great, they came up with an excuse - or they write "well, you go online, then everything is in order" (well, yes, the modem is on the street while the weather is good, but the ping is 200, and the speed is up to 1 Mb / s, despite the fact that earlier worked quietly in the room). Or they write "well, you don't go online, then the modem does not work." At the same time, the fact that this supposedly non-working modem worked quietly with another application created earlier and later does not bother them. So we walk in a circle. Contact technical support! This will help ...

We have been using the Internet from. This is a polar fox, comrades. White and fluffy. Frankly speaking, I've never seen anything worse. We even tried to take the modem out of the room to the street - it doesn't help - yes, the signal-to-noise ratio increases by 20 dB, and the speed is still the same. Those. the problem is not that the signal is weak, but in bandwidth channel, and how many of us are so smart sit on this base station.

Here's a partial list of what's going on:

  • The average speed is 50 Kb / s, sometimes increasing to 100, and very, very rarely up to 200. If only a miracle happens, and download different files from different sites - if only from one - then read the first part of the phrase. But you turn to Iota - no, everything is fine with you, they say. What mother, okay, damn it! ??
  • The speed for sending data is generally ridiculous. 0.02 Mb / s. I turned to Iota - yes, they say there is an accident at the base station, how we fix it - we will send you an SMS. And nothing that it even when there is no accident - does not rise above 20 kb / s?
  • Internet Banking is buggy. Well, that is, to the point that it is generally impossible to get into it - and somehow selectively: from one computer it can enter half an hour, and from the other - not at all.
  • Half of the sites are not loaded. On my website, for example, it doesn't want to load the counters.
  • FTP only works in passive mode. Well,.
  • YouTube videos? Yes, go there, what FullHD to hell!

In general - it comes to the ridiculous - sometimes you have to turn on your phone (with a mts SIM card) to distribute the Internet via Wi-Fi, and reconnect the computer to it. He, in contrast - in the same place works pretty well.

Right now I am sitting like a fool - the computer is connected through a telephone access point.

The only plus of iota is no limit. All. The rest is cons. But such an unlimited at such speeds is a direct reason to think in order to connect to the maximum MTS tariff, and have a guaranteed 30 gigs per month.

Area Ochakovo-Matveevskoe, if that.

In general, this can only be characterized by obscene words, because a picture that describes what is happening the way it deserves - I put it under the cat.

And they did not try Iota.

Run Forrest Run!

Okay, let's see, we'll follow, in a couple of weeks - I'll unsubscribe again.

Upd. Two weeks passed. All, options except how to disconnect - no. Today the channel has dropped to zero altogether, technical support says - you have an accident, of course we will try as soon as possible, but most likely elimination within a week. WEEKS!

In 2017, the Yota mobile operator radically changed all its tariff plans, completely abandoning tariff plans with unlimited mobile Internet for smartphones. After the introduction of new tariffs, users noticed that the cost of all the operator's services has increased significantly, but their quality has dropped significantly. Not so long ago, the editors of the site wrote that, and most of the reviews are negative.

After analyzing reviews of the Yota app in the Google Play store for the Android platform, it turned out that approximately one good review there are 2-3 bad ones. Nevertheless, the rating of the entire application is quite positive, but if you look at the messages of real subscribers over the past couple of weeks, you can notice a lot of negative reviews. Many desperate subscribers, disappointed in the quality of the services of their once favorite operator, told the terrible truth about the speed of mobile Internet and the "old unlimited", which the company is trying in every possible way to eradicate.

Yota subscribers in their reviews of the app of the same name in the Google Play store in the past few weeks have been actively writing that the speed is available to the mobile Internet on old tariff plans, which still had a real unlimited unlimited, dropped many times. Some people cannot even update applications on their smartphones, and you can completely forget about watching videos in HD resolution online.

A Yota employee responds to some reviews using a template. He claims that the speed available is not dependent on SIM card or data plan. However, the majority of users do not believe in this at all, since everything works so badly on tariffs with "old unlimited" that sometimes it is not even possible to communicate via voice communication via messengers. Many subscribers are sure that the operator deliberately "cuts" the connection speed, limiting it to a minimum in order to force them to switch to new tariff plans, where no one reports such a problem.

In particular, Maxim Kalinin, a Yota subscriber, claims that the mobile Internet speed on the "old unlimited" download ranges from 1 to 3 Mbps, and barely reaches 0.5 Mbps for upload. In order to be convinced of the plausibility of his hypothesis, he installed a SIM card with a new tariff plan in the same smartphone, where you have to pay for every gigabyte of Internet traffic. As a result, according to him, the speed of the mobile Internet instantly increased to 30 Mbps, that is, more than 10 times.

In addition, desperate Yota subscribers told the terrible truth about the instability of the connection. It is noted that if there is a large crowd of people in some place, then the speed of the 4G LTE Internet drops to 2G or even lower, which leads to almost complete absence available online. Some write that technical support, which responds for a very long time, recommends downloading some files or updating applications at a time when the load on the base station is minimal, that is, at night when everyone is asleep.

From all this, there is an unambiguous opinion that the mobile operator Yota deliberately "cuts" the speed of the mobile Internet on the tariff plan with the "old unlimited", which was available for connection last year. This is done deliberately so that subscribers switch to new tariffs with limited Internet traffic, which is much more profitable for the operator.

In addition, since Yota operates on the infrastructure of the MegaFon operator, its subscribers are most likely to receive the bandwidth for data and voice transmission in the last place, which leads to critical problems with the inaccessibility of mobile Internet and voice services. It is because of this that in some places it may not be available to the network at all, although the smartphone will show a full reception antenna.

The editors of the site refer to cellular operator Yota absolutely neutral and only gives real facts about what desperate subscribers are unhappy with. Anyone can check the accuracy of this information simply by looking at the latest reviews for the app of the same name in the Google Play store.

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