We always guarantee the quality of our goods. Warranty. Making car owners happy

If you find a defect, we will send a quality product!

If for some reason you decide to return the received goods, then within 7 (seven) days from the date of receipt and payment of the parcel you can return the money spent back. To do this, contact our operators, and they will tell you how to do it. We will definitely refund your money. Just don't use the product and keep the packaging.

Quality guarantee 100%

We guarantee the quality of products in accordance with the legislation of the Russian Federation, the federal law "On Protection of Consumer Rights"

Since 20.08.2007, our company has voluntarily assumed the obligation and strictly adheres to the principles of the unified international convention on Postal and Distance Trade.

Our products requiring certification are certified and have all the necessary documents.

We appeal to buyers, clients and visitors to our site. All interested persons !! One and the same model of the device may have several design and color options, therefore the goods in stock may slightly differ in appearance from the one presented in the photograph.

To deliver the goods to us or return it, use the services of the Federal Postal Service Administration "Russian Post". Pack the goods and send them from your post office using a simple parcel post or parcel with a minimum estimated value (for example, 10 rubles). So it will be cheaper for you. Be sure to contact our operators.

The warranty period for the goods comes:

Courier delivery - from the moment the goods are delivered by the courier. Be sure to keep a copy of the waybill (dispatch) and the receipt of funds.

Delivery by cash on delivery - from the moment of receipt and payment of the goods by mail. Be sure to keep your postage receipt for the payment.

The warranty period for the product is indicated in the passport or instructions for use for the product.

Federal Law "On Protection of Consumer Rights"

Art. 18 Consumer rights upon detection of defects in the product, clause 1.

The consumer, in case of finding defects in the product, if they were not agreed by the seller, at his choice has the right:

demand replacement for goods of the same brand (of the same model and (or) article);
demand replacement for the same product of another brand (model, article) with a corresponding recalculation of the purchase price;
demand a commensurate reduction in the purchase price; demand immediate gratuitous elimination of defects in the goods or reimbursement of expenses for their correction by the consumer or a third party;
refuse to execute the sales contract and demand the return of the amount paid for the goods. At the request of the seller and at his expense, the consumer must return the product with defects.

With regard to a technically complex product, if defects are found in it, the consumer has the right to refuse to execute the sale and purchase agreement and demand a refund of the amount paid for such a product or file a demand for its replacement with a product of the same brand (model, article) or for the same product by another brand (model, article) with a corresponding recalculation of the purchase price within fifteen days from the date of transfer of such goods to the consumer. After this period, the specified requirements are subject to satisfaction in one of the following cases:

detection of a significant lack of goods;
violation of the terms established by this Law for eliminating defects in the goods;
the inability to use the goods during each year of the warranty period in the aggregate of more than thirty days due to repeated elimination of it various disadvantages... The buyer has the right to refuse to execute the contract of sale and demand the return of the amount paid for the goods. At the request of the seller and at his expense, the consumer must return the product with defects.

Art. 26.1. Remote way of selling goods p. 4. “... The consumer has the right to refuse the goods at any time before its transfer, and after transfer of the goods - within seven days.

Purchase returns proper quality is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified product are preserved.

The consumer does not have the right to refuse a product of proper quality, having individually defined properties, if the specified product can be used exclusively by the consumer purchasing it.

If the consumer refuses from the goods, the seller must return to him the amount of money paid by the consumer under the contract, with the exception of the seller's expenses for the delivery of the returned goods from the consumer, no later than ten days from the date the consumer submits the relevant demand ... "

Art. 25 The consumer's right to exchange goods of good quality. item 1. The warranty period does not apply to non-food products of good quality that cannot be returned or exchanged for a similar product of a different size, shape, dimension, style, color or configuration.

We value our reputation and adhere to work only with proven brands. Unfortunately, unscrupulous sellers often manipulate customer confidence and pass off non-original products as original ones. The market for fakes and copies - a big problem both for consumers and for manufacturers of high-quality, original products. We guarantee the quality of products by the availability of quality certificates, confirmed by dealer agreements with major world manufacturers, we draw up supply contracts, and also issue warranty certificates for all products. Here you can always check the originality of products purchased in other stores.

Quality assurance

LLC "Khodoor" carries out retail sale of automotive products presented on the website

INN: 7751101397, checkpoint: 775101001

Legal address: 108811, Moscow, Moskovsky settlement, Kievskoe highway, 22nd km, household 4, building 2, floor 5, block G, office 500G, room 13

Actual address: 121096, Moscow, Kutuzovskiy prospect 2/1

R / s: 40702810338000149180 in PJSC SBERBANK

Correspondent account: 30101810400000000225

BIK: 044525225

OGRN: 5177746114893

OKPO: 19954972

Constituent documents of LLC "KHODOOR"

Mandatory check for originality of products

It is no secret that today you can make a copy of the original forged wheels, as well as a whole aerodynamic body kit, carbon fiber elements, and also an exhaust system. Copies of Brabus, ADV.1, Hamann, Akrapovic and other well-known brands are in special demand. The cost of such products is slightly lower than the purchase of the original, but results in a number of other problems - lack of warranty, short service life, risk during operation, and ultimately affects not only the safety of the car owner, but also his reputation.

We strongly recommend that you dive into the question of the originality of the purchase of any automotive product. In fact, it is not so difficult, because original tuning from world manufacturers is subject to entry into a special sales register.

The manufacturer puts characteristics on each disc, such as serial number, model, dimension, offset. These parameters are engraved on the inside of the rim.Thus, the manufacturer marks each new set, which gives exclusivity and individuality to the product, and also confirms the originality of the product.You can check the originality of the product by contacting the manufacturer directly, indicating the serial number of the set of discs - the manufacturer keeps a register of sold discs.

Here you can be convinced of the originality of the products presented in our assortment, as well as check the products purchased in other stores.

We work only with large factories

There is one peculiarity in the automotive market. The reputation takes decades. We deservedly dislike "newcomers". Therefore, we indicate the manufacturer and the real country of production for each product. Our suppliers include such well-known brands as Akrapovic, ADV.1, Hamann, Capristo, HRE Wheels, Forgiato, Larte Design, Lumma, Manhart, Topcar, Vossen and others. We do not use the services of intermediaries, concluding direct dealer agreements with product manufacturers and independently import goods into Russia.

If you have changed your car, we will help you to change the tuning

Sometimes it turns out that your car ceases to please you and turns out to be unclaimed (and with it all the installed tuning). Let's say you bought new car and you still have a set of old disks. We can help you exchange it for another. In the case of an exchange, certain conditions must be met. After all, these products will be sold by us again. Therefore, the discs must be in perfect order, without cracks or chips, we accept them back after a small examination carried out at our expense, make an assessment and put them up for sale. The amount is taken into account when buying a new set and you are leaving already on new disks.

Making car owners happy

We always remember that the main thing is not words and promises, but high-quality work. We believe it's impossible to hide bad job, sooner or later everything becomes clear.Therefore, it is safe to make purchases in our store - we always put the interests of our customers first and believe that the company's success is not at all in the “landing page” and “packaging” of the business, but in the high-quality and professional service, which you want to turn to again and again. If you become our client and get your first experience with our company, you will definitely feel a surge of happiness. After all, for this, there is car tuning, to improve your car is the best way emphasize your image and status. And image and status are a large part of the world of a modern person.

We are working directly with manufacturers since 2006... All products undergo additional internal control... We try to deal only with products of the highest quality.

We guarantee compliance of the design of the ordered products with the samples in the catalog. The weight of products may differ from that declared in the catalog of the online store site due to the peculiarities technological process jewelry making.

We are obliged deliver jewelry in accordance with the order, in quantity, at prices and in terms agreed with the Buyer.

Product quality meets standards Russian Federationfor jewelry.

Try precious metal in jewelry complies with the standards of the Russian Federation and is obligatorily confirmed by the hallmark of the Assay Chamber.

Confidentiality all information provided by the Buyer is guaranteed. This kind of information can be provided only with the written permission of the Buyer to use this information, as well as in cases where this is required by Russian or international legislation or authorities in compliance with legal procedures.

When buying from our store you get:

Jewelry in its original packaging;
Each product has a stamp (test) of the Assay Office;
There is also a brand (name) of the manufacturer;
Original factory label attached to the product. The thread is sealed with a numbered seal of the factory, which excludes the removal or replacement of the tag. It contains all the characteristics of the product, such as article, weight, material, etc .;
Sales receipt and cashier's receipt;
On request, we provide a copy of the manufacturer's hygiene certificate, certified by our seal;

Exchange and return jewelry is not subject. Refunds or exchanges are only possible if a factory defect is found. (according to clause 9 of the List non-food products of proper quality, not subject to return or exchange for a similar product of other size, shape, dimension, style, color or configuration "approved by the Government of the Russian Federation of January 19, 1998 No. 55)

Manufacturing defects must be discovered no later than 6 months from the date of sale of the product, about which the Buyer must notify our store, while the product must be in a marketable condition and accompanied by all documents received upon purchase, including factory tags. Jewelry store "Real Silver" accepts defective goods from the Buyer and transfers it to the manufacturer for examination. If the manufacturer recognizes a factory defect, our store undertakes to refund the full cost of the product, including shipping costs, or to exchange the product at the request of the Buyer. Delivery for examination, exchange or return of goods is carried out by the Buyer himself in trading floor our store.

Do you read the commercial offers that come to your email? How many of those sentences you started reading seemed interesting to you? Do you think your business proposal will not suffer the same fate?

You rarely come across a really good and interesting commercial offer ... An offer that is pleasant to read, consider and, of course, agree to cooperate with the company making this offer. For the most part, commercial offers are full of stereotyped phrases that are found in every 2-3 options.

Check your commercial offer for pattern phrases!

Template phrases

Individual approach
This phrase occurs too often, but what it means - no one will say for sure. What is this personalized approach? Tell about it in your commercial offer.
Flexible terms of cooperation
What are these conditions? Be specific: "Discounts up to 30% regular customers"Or" New customers: first delivery as a gift. "
A wide range of products (a wide range of services)
Give specific numbers: "Our assortment includes up to 3,000 items."
Turnkey installation
It would be better if you add a block with a list of services to your commercial offer or tell you how you work (the process from order to delivery).
Below market prices (prices will pleasantly surprise you)
Add price for comparison:
"The average factory price is 6,000. Our price is 5,100!"
Or:
"The average price on the market is 10,000. Our price is 9,200!"
Flexible system of discounts
Give examples of discounts: "When you order over 10,000 rubles, you get a 15% discount."
Guaranteed quality (European quality)
Tell us what can confirm the quality of your product: research data, statistics, long-term warranty, etc.
A team of professionals (highly qualified specialists)
Please provide proof of the qualifications of your employees: “Our team does not have employees with less than 5 years of experience”.
Market leader
Show your awards, testimonials, numbers showing your position in the market.
Many years of experience (rich experience)
And again convincing figures: "For 15 years we have served more than 8,000 customers."
High level of service (service)
"A personal manager is assigned to each of our clients."
Reliable company (reliable supplier)
Show proof of your company's credibility: famous customer logos, damage-back guarantee, money-back guarantee, and more.
We offer (we are ready to offer ...)
Replace the words “offer”, “ready to offer” with the calls “consider”, “order”, “download”, “go to the site”, etc.
From the best Russian manufacturers
Why not list the names of these same manufacturers? It sounds much more convincing!

And now a question for filling!

How many times does the word “we” appear in your offer, and how many times does “you” appear? If “we” is more common, then the offer does not disclose the benefits that the client receives when working with you, and without this there is no good commercial offer.

Being in constant development, your store pays special attention the convenience of its customers and the quality of service. We strive to make a walk through your store interesting, and a purchase comfortable and profitable.

We guarantee quality! Quality of goods, fast and careful delivery of orders, high-quality and convenient website, responsibility and professionalism of employees. And not only this...

1) If you do not want to overpay in online stores, visit our website! We offer the best prices.
We value our clients' time and do our best to make you feel comfortable. We offer products at a reasonable cost, trying to make the best combination of price and quality. We value our reputation, which has developed over the years of reliable work on the Internet.

2) Actual information about product availability!
Our site is constantly updated, so all the goods that are in stock are displayed in the catalog.
Any item not currently in stock will not be displayed on the site. We strive to maximize quality work and save your time. Therefore, the site constantly updates its positions and does not mislead the buyer by demonstrating things that are not really there. The site is continuously monitored by a team of professionals.

3) We offer convenient and favorable delivery.
Our company delivers orders to your home or office, at any address specified by the client. We strive to ensure that your item arrives at your address as quickly as possible. Most often, delivery is carried out within one to two working days. You do not need to wait for our courier. When placing an order, you can specify the time at which it is convenient for you to pick up the order. Our couriers always arrive on time. An hour before arrival, the courier will call you and clarify whether the specified time is still convenient for you.

4) Delivery of orders to other regions of the Russian Federation is possible!
To do this, you need to order goods for 3000 rubles. We will send your order by courier company only with 100% prepayment. You do not need to worry about the quality of the goods, as they will be checked, securely packed and insured before shipment. If the order arrives with damage, you will be refunded the amount of the paid order in full.

5) Our store guarantees high quality productswhich you purchase here.
We provide quality products from trusted manufacturers.
We have a multi-stage quality control - the goods are first checked in the warehouse upon receipt by the forwarder, then the goods are re-checked when the order is assembled. And most importantly, upon delivery, the courier helps inspect the goods so that you are 100% sure that you are receiving the quality goods that were ordered.

6) Individual approach.
We value each client and provide an individual approach to each client. The comfort of our customers is important to us and good feedback about Shop. Our experts are attentive and friendly to each customer. We value your time and respect your choice, therefore we strive to be better than others. For us, the priority is quality of service, which is provided to customers, and it is not in vain that people who value comfort and their free time turn to us. Pledge successful business are good relationships with customers and partners.

7)
- The product range of "Your" online store is constantly replenished and expanded. We try to make the most understandable and accurate description of any position and assortment as a whole so that you do not have any questions about the composition, purpose or quality. All products are illustrated with photographs.
- We value convenience and comfort, therefore we offer convenient and favorable conditions for receiving the ordered goods. Unlike most online stores, we have our own courier service that delivers your purchases on time to the location you need. And even a long distance will not be a hindrance, since in this case we will use the services of proven and reliable courier companies.
- For our clients, we have developed a convenient website that is easy to understand. Our staff employs a team of professionals who quickly and competently perform their tasks. We control the quality of the products we sell and regularly update the positions on the site to ensure that they correspond to reality.

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