Write a formal letter in English. Formal Writing in English (Official), Scheme, Phrases, Examples. A letter to a friend is written according to the scheme
Preparation for the exam and exam
Secondary general education
UMK line by M.V. Verbitskaya. English "Forward" (10-11) (basic)
UMK line O. V. Afanasyeva, I. V. Mikheeva, K. M. Baranova. "Rainbow English" (10-11) (basic)
English language
We analyze the exam in English: section "Letter"
Analysis of the tasks of the "Letter" section with the teacher. Methodical tips, building the logic of the response, examples of writing and essays.Dzhalolova Svetlana Anatolievna, English teacher of the Higher qualification category... Winner of the competitive selection for the Moscow Grant in Education 2010. Senior expert of the GIA EGE in English. Winner of the All-Russian Olympiad of English teachers "Profi-krai" 2015. Certificate of honor Ministry of Education of the Russian Federation in 2014, Diploma for the winner of the competition for the best teachers of the Russian Federation in 2007, Diploma for the winner of the competition for the Moscow Grant in 2010. Work experience - 23 years.
Nedashkovskaya Natalia Mikhailovna, English teacher of the Highest qualification category. Winner of PNPO 2007. Winner of the competitive selection for the Moscow Grant in Education 2010. Expert of GIA OGE in English. Conducted a pedagogical examination of educational publications at RAO 2015-2016. Certificate of honor of the Ministry of Education of the Russian Federation in 2013, Certificate of honor of the winner of the competition for the best teachers of the Russian Federation in 2007, Diploma of the winner of the competition for a Moscow Grant in 2010. Work experience - 35 years. 
Podvigina Marina Mikhailovna, English teacher of the Highest qualification category. Winner PPPE 2008 Winner of the competitive selection for the Moscow Grant in Education 2010. Senior expert of the GIA EGE in English. Conducted a pedagogical examination of educational publications at RAO 2015-2016. Certificate of honor of the Ministry of Education of the Russian Federation 2015, Certificate of honor of the winner of the competition for the best teachers of the Russian Federation in 2008, Diploma of the winner of the competition for a Moscow grant in 2010. Work experience - 23 years. 
Trofimova Elena Anatolievna, English teacher of the Highest qualification category. Senior expert of the GIA EGE in English. Certificate of Merit of the Ministry of Education of the Russian Federation 2013. Work experience - 15 years.
With the advent of e-mail, paper letters seem to have lost their popularity. However, it is impossible to do without them at all - until it becomes necessary to write a cover letter for your resume, establish contact with a potential partner or, for example, file a complaint with the bank.
In any of these cases, it is important that your letter has the desired effect on the addressee. For this, the letter must be:
- well-formed
- short and meaningful
- essentially written
- well written
- polite, even if it is a complaint or a claim
If you are replying to a letter, pay attention to how this letter is formatted and what expressions are used in it. In turn, try to meet the specified level both in the selection of verbal wording and in the formatting standards.
Business letter structure
In English, there are a number of rules to follow when writing a business letter. General advice: Try to write simply, clearly and concisely.
Address
The sender's address (without a name) is usually written in the upper right corner.
E-mail and phone number are not required here, but it is allowed.
The recipient's address is on the left, below the sender's address.
date
The date can be placed to the left or right below or above the recipient's address.
is also quite flexible. For example, "April 7, 2016" can be written as 7 April 2016, 7th April 2016, 7/4/16or 07/04/16
... But do not forget that in the USA and the UK, dates are written differently (in the USA, they first write the month, then the date: April 7, 2016). To avoid confusion, it is recommended to write the name of the month in words.
Appeal
- If you do not know the name of the addressee, use the appeal Dear Sir or Madam... But if there is such an opportunity, try to find out the name of the addressee: this is much more likely that your letter will be paid attention.
- If you know the name of the addressee, use the appropriate contact form and last name. For example, Dear Mr Johnson - if the letter is addressed to a man; Dear Mrs Johnson - a married woman; Dear miss johnson - unmarried.
- Recently, many consider it incorrect to emphasize the marital status of a woman. If you are writing to a woman and do not know what kind of treatment she prefers, it is better to use the neutral form. Ms: Dear Ms Johnson
- If the addressee has an academic title, use it: Dear Dr. Huxley; Dear Prof. Atkinson.
Pay attention to the punctuation: in modern British English, there is no period after the Mr / Mrs / Ms forms, but a comma at the end of the address:
Dear Mr Smith,
In American English, a period is placed after Mr / Mrs / Ms, and a colon at the end of the call:
Dear Mr. Stevens:
Make sure to spell the recipient's name correctly. Nothing spoils the experience like mistakes or typos in the name.
Completing the letter:
- If you don't know the recipient's name, end the letter with Yours faithfully.
- If you know the name, it is customary to end the letter with a phrase Yours sincerely.
- Your signature.
Leave a line for painting, below write your first and last name. In parentheses, you can indicate which treatment you prefer:
Olga Smirnova (Ms)
- The first paragraph should be short and reflect the purpose of the letter - request, complaint, proposal, etc.
- The middle paragraphs contain information that explains the purpose of the letter. It is customary to write business letters in English concisely, so try to state facts with restraint and to the point, avoiding unnecessary details.
- The last paragraph should indicate what actions you expect from the recipient - return the money for the goods, provide information, etc.
Business writing style
In business writing, it's important to use the right style and tone of language. Therefore, you should avoid:
- colloquial expressions, slang and jargon
- abbreviations (I "m; it" s; don "t etc., use full forms)
- emotionally charged words - terrible (terrible), rubbish (nonsense), etc.
Always maintain a polite and respectful tone, even when writing a complaint or grievance. In English, the modal verbs would, could and should are often used to give formal speech. For example, instead of "Please send me ..." ("Please send me ...") you can write: "I would be grateful if you could send me ..." ("I would be grateful if you could send me ... ").
Try not to use (they are typical, rather, for a conversational style). Instead of go on, it is better to write continue, instead of turn down - decline or refuse.
Avoid cumbersome constructions and words whose meaning you are not sure about. Try to write in clear, non-ambiguous phrases.
10 most common mistakes in business letters
A pure English video from Espresso English lists ten common mistakes people make when writing business letters, and suggests ways to fix them.
Formal letters / emails are written in a formal (official style) to people who hold official, leadership positions, for example, managers, directors.
Official letters can be of different types:
- Business letter;
- Information request letter;
- Complaint letter;
- Letter of application for employment;
- Complaint letter;
- Letter of apology.
Business letter structure
Sender's name and address
The sender's details and is located in the upper left corner.
The sequence of requisites is as follows:
- the name of the manager;
- his position;
- the name of the sender's company;
- house number, street;
- city, postal code;
- country.
Example:
Mr Viktor Moskvin
154 Sadovaya St
The absence of punctuation marks in a business letter is called "Open punctuation".
date
The date is located under the details, the indent is three lines. There are several options for writing the date:
- July 28, 2017;
- July 28th, 2017;
- July 28, 2017;
- 28th July, 2017.
Address of the recipient
The recipient's address is written after the date as follows:
- full name of the recipient;
- position;
- company name;
- house number, street;
- city, postal code;
- country.
Before the name must be indicated abbreviated circulation:
- Mr. (mister, mister),
- Dr. (doctor),
- Ms. (miss, for an unmarried woman)
- Mrs. (Mrs - for a married woman or if you are not sure about the status).
Example:
Mrs Jennifer Gray
editor publishing company “GoodBook”
The location of the address is similar to spelling the sender's address.
Addressing the addressee of the letter
- The address to the addressee begins with the word “ Dear… ”(Dear): If the full name of the recipient is specified, then the greeting begins exactly like this, with a personal greeting: Dear Mrs Jennifer Gray.
- If the name is unknown, then the letter is addressed indefinitely: Dear Sir or Madam.
- In the case of contacting a company, the address is general: Dear Sirs.
- If the letter is addressed american company, at the end of the phrase, a colon is put: Dear Mrs Jennifer Gray:
Sender job title
If the letter is written by a man, then the word Mr is not used. If the letter is written by a woman, then (Mrs) appears in parentheses after the name. The period is not put at the end of the sentence. For example: Yours sincerely,
School of foreign laguages \u200b\u200b“Lingva”, or
Yours sincerely, Nikole Noble (Mrs)
School of foreign laguages \u200b\u200b“Lingva”
Application mark
The business letter may be accompanied by other documents. To indicate this in business correspondence after the signature, an abbreviation is written Enc or Encs (« Enclosures"-" Applications "). A comma is placed after this inscription and all documents attached to the main letter are listed. For example:
Yours sincerely,
School of foreign laguages \u200b\u200b“Lingva”
Enc, a copy of the license.
Business and formal letters. Business writing structure and speech patterns for use in it
|
Structure of the letter |
Speech models |
| 1. Formal appeal to the recipient (Address the recipient in a formal manner) |
Dear Sir or Madam - Dear Sir (address to a man) or Madam (to a woman) |
|
2. In the first paragraph, state the purpose of the letter. (Don't use abbreviated verbs!) |
I am writing in connection with / to ask about… - I am writing in connection with / in order to find out / ask…. I have read / found your advertisement in… and would like to… - I have read / found your advertisement in… and would like to… I am interested in ... - I am interested in ... I would like to know more details about ... - I would like to know more details about ... I would like to ask further information about / concerning ... - I would like to inquire / ask for further information about / concerning ... I would like to ask if / when / why / where ... - I would like to ask if it is possible if / when / why / where ... I look forward to your answer / to hearing from you. - Looking forward to your response… |
|
3. End of the letter in the appropriate form: |
|
| If the letter begins with Dear Sir or Madam, then the letter must end with the phrase |
Yours faithfully, ... - sincerely yours, with respect ... |
|
If the letter begins with Dear Mr / Mrs Wilson then the letter ends |
Yours sincerely, ... - sincerely yours, with respect ... |
Samples of business / formal letters
Examples of business formal letters
Letter of inquiry
1.Dear Sir / Madam,
2.I am writing in connection with an advertisement for your English course. I am 19 years-old student from Russia. I am interested in English and have been looking for a course in English at higher level.
I would like to ask for more details about this English course. I would be very grateful if you could inform me about payment forms and enrolment requirements.
I look forward to your answer.
3.yours faithfully,
Dear Sir / Madam
I am writing to you in connection with an announcement for your English course. I am a 19 year old student from Russia. I am interested in English and therefore am looking for English courses to improve my level.
I would like to know more details about this English course. I would be very grateful if you could provide me with information on the forms of payment and requirements for enrollment.
Looking forward to your reply.
Respectfully,
Anna Rudova
Dear Mr. Stevens,
Mrs. M.K. Collins has applied for work as saleswoman in my drugstore. She has referred me to you as one for whom she has done similar work. Please give me some general information as to her fitness for this work. I shall be grateful to you for this help.
Sincerely yours,
Dear Mr. Stevens,
Mrs. M.C. Collins applied for a job as a salesperson at our pharmacy. She listed you as a person to contact for additional informationas she did the job for you. Please provide me with general information on her qualifications for this position. I would be grateful for your help.
Yours sincerely,
Brian Warner
Letter of complaint
I am writing to complain about ineffective work of your book service center. On February the third I ordered from you one copy of "Dandelion wine" by Ray Bradbury. The book arrived by mail and I found that some of the pages were transposed so that the book was not usable.
As a result I was left without a needed book. I would like the privilege of returning the defective book to you in exchange for a perfect copy. I hope it would be possible for you to replace it as soon as possible. I look forward to your answer.
Yours sincerely,
Dear Mr. Olsen,
I am writing to complain about the poor performance of your book center. On February 3rd I ordered one copy of the book Dandelion Wine by Ray Bradbury from you. The book arrived by mail and I found that some of the pages of the book were not in the correct order, so the book was "unreadable".
As a result, I was left without the book I needed. I would like to replace the defective copy of the book with a normal one. Hope you can replace the book as quickly as possible. Looking forward to your reply.
Respectfully,
Bill Barry
Additional speech patterns for complaint writing:
- I must express my dissatisfaction with ... - I must express my dissatisfaction ...
- In fact I have already talked / written about it but nothing has changed / happened to ... - In fact, I already said / wrote about it, but nothing has changed ...
- There has been no replay to my previous letter. - There was no answer to my last letter.
- The item has not been replaced. - The product has not been replaced.
- It suddenly stopped working. - Suddenly the product stopped working.
- The keyboard was missing. - The keyboard was lost.
- Contrary to the description in the menu / brochure / time-table ... The description in the menu / brochure / timetable does not match ...
- The food was not cooked properly. - The food was not prepared properly.
- The price was expensive enough. - The price was overpriced.
- It was a very unfortunate event because ... - This event ended in failure because ...
- In this way it ruined all my plans as ... - So all my plans were ruined because of ...
- I hope I can expect ... - Hope that I can expect (expect) ...
Letter of application
(Letter of application)
Dear Sir or Madam,
I am writing in response to your job offer concerning the post of computer operator which I found in the latest issue of "Daily News".
I believe this position fits my expectations of a perfect job for a young person. As far as my qualifications are concerned I have been working for about two years as a computer operator in Gray Service Company, where I have had the chance to get "hands-on" experience with computers in a real working office and coming into contact with the public for the first time. There I have gained a lot of valuable professional experience. In addition to this, I consider myself to be hard-working and a very sociable person.
I would be happy to attend the interview at any time that is convenient to you. I am enclosing the names of two referees from Gray Service Company, whom you can contact for more details. I look forward to hearing from you.
Yours faithfully,
Dear Sir / Madam,
I am writing to respond to your advertisement for the position of computer operator, which I found in the latest issue of the Daily News.
I believe this position meets my expectations of an ideal job for a young person. As for my qualifications, I worked as a computer operator for 2 years at Gray Sevis, where I had the chance to gain practical experience with a computer in a work office and the first experience of communicating with people within the profession. I have gained valuable professional experience in the workplace. In addition, I consider myself a hardworking and highly communicative person.
I will be happy to attend an interview at any time convenient for you. I am providing the names of two former colleagues whom you can contact for more information about me. Looking forward to your reply.
Respectfully,
Jane Morrison
Additional speech models for a job application letter:
- I am writing in reply to / with regard to ... - I am writing to reply / in connection ...
- I am writing in connection with ... - I am writing in connection with ...
- I would like to express my interest in ... - I would like to express my interest in ...
- I found the position / job / post offer extremely interesting because… - I think the position / job / post is extremely interesting because…
- I would like to apply for this job because ... - I would like to get this position because ...
- My reason for applying for this job is that… (I am very sociable, hard-working, talented in…) –The reason I want this job…
- As for my experience it includes ... - As for my experience ...
- I worked for ... as ... - I worked for ... for ...
- I am ready to come to an interview at any time. - I am ready to come for an interview at any time.
- I enclose my CV / references from my previous employers. - I am attaching CVs / references from previous employers.
- I met him ... in ..., when he joined ... I met him ... in ... when he joined ...
- … Has asked me to write a letter of recommendation to accompany his application for… I am very pleased to do so…. asked me to write a letter of recommendation for filing at the place of demand…. I'm glad to do it.
- ... distinguished himself / herself ... showed himself as ...
- His / her greatest talent is ... His / her greatest talent is ...
- He / she is a creative person ... He / she is a creative person ...
- His / her excellent capacity to… was invaluable… His / her excellent capacity to… was invaluable…
- While he / she was with us he / she… His responsibilities included… While he / she was with us… His / her responsibilities included…
- His / her main responsibilities were ... His / her daily tasks included ... His / her daily tasks included ...
- The only weak spot that I ever noted in his / her performance was ... The only flaw that I noted in his / her personality ...
- I am confident that… will continue to be very effectively. He / she deserves my best recommendations. I am confident that ... will continue to work very effectively. He / she deserves my best recommendation.
- I would happily recommend… as a hopeful candidate. I would gladly recommend ... as a budding employee.
Business greeting letter
The purpose of a business congratulatory letter is to formally congratulate a company executive or a colleague. This letter may be shorter than a formal business letter, but more emotional.
Additional speech patterns for greeting letters:
- Best wishes for a happy and prosperous New Year from…! Please accept the best wishes for happiness and prosperity in the New Year from ...!
- In appreciation of our association during the past year, everyone at… extends our very best wishes for a wonderful holiday season! “Appreciating our cooperation over the past year, each employee ... expresses our best wishes for the holidays!
- Warmest wishes for a happy holiday season and a wonderful new year! - Warmest wishes for happy holidays and a wonderful coming year!
Job letter (cover letter to resume)
In the introduction to your cover letter, it is recommended that you mention the source of the information and the desired position.
The main part of the letter talks about the professional knowledge, skills and abilities of the applicant, contains information about the resume accompanying the letter. Express a desire to come for an interview, if possible, at a time convenient for the employer or his representative, as well as hope for a positive decision in the direction of the applicant. Finally, thank you for reading the letter.
Additional speech patterns for employment letters:
- I was interested to read your advertisement for… I was interested when I read your advertisement in…
- Please accept this letter as application for the ... position currently advertised in the ... Please accept this letter as an application for the vacant position ... that was advertised in ...
- I have exceptional verbal and written communication skills. I have exceptional oral and written communication skills.
- I can supply references from… if required. I can provide advice from ... if required ...
- Thank you for your attention. Thanks for your attention.
Business invitation letter
In the business world, meetings with partners are a partial guarantee of success, so the correct design of invitations is very important. When drawing up the invitation, please note that the partner's name is indicated in full. Keep the invitation short, use humor appropriately, and of course, the time to send the invitation!
Phrases for the invitation:
- You are cordially invited to be the guest of… We cordially invite you to be a guest of…
- Allow me the pleasure of inviting you to ... Do not deny the pleasure of inviting you ...
Reply to a business letter in English
Some emails received by the company suggest a response. The structure of such a letter does not differ from a business letter.
Additional speech patterns for answering a letter:
- Thank you for your letter. Thanks for your letter.
- We much appreciate your offer. We highly appreciate your suggestion ...
- We shall be pleased to supply you with ... We shall be very pleased to supply you with ...
- Regarding your question about ... Regarding your question about ...
Output
An official letter consists of the following parts:
Official greeting: Dear Sir / Madam - when you do not know the person's surname; Dear Mr / Mrs Wilson - when you don't know the recipient's name.
The first paragraph contains a greeting and an introduction, the purpose of the letter.
In the main part of the letter, its content is revealed - arguments are provided, the information of interest is requested (usually 1-3 paragraphs).
The last paragraph is the summary of the entire letter, namely, the expected actions from the recipient, final comments.
The formal ending of the letter is: Yours faithfully,… - when you don't know the person's surname; Yours sincerely, ... when you don't know the recipient's name.
Formal letters can also be a response containing the requested information. The reply letter has the same structure.
Make sure no part is missing when you write your letter.
A well-thought-out and neatly written business letter is an effective tool in business that can not only help in concluding various kinds of transactions, when hiring, etc., but also spoil the impression of the sender, which does not guarantee him success in achieving his goal.
This article discusses a letter to a friend - the basic rules of writing, a letter scheme, the correct spelling of the address, samples of opening and closing sentences, addresses to the addressee, as well as a large number of examples of different letters, including letters about how I spent my holidays. Based on this data, you can easily compose any letter to your friends.
There are several types of letters for the purpose of writing them: support for communication, inquiries, applying for a job, complaints, news transmission, support of business transactions, and others. All these types of letters can be divided into personal or informal (letters to friends, for example) and official - formal. Informal letters in English, which include a letter to a friend, are written simply, but with respect to the structure. This letter is structurally divided into 5 sections.
A letter to a friend is written according to the scheme
The outline and examples of opening and closing sentences will help you compose any letter to your friends.
1. Heading.
The header contains the address where the letter was sent from and the date of its writing. In English-speaking countries, it is customary to write the address in the following order:
House, street
City district, district
Town
State, county
Postal code
Country
It is usually placed in the upper right corner of the letter. If you and a friend live in the same country, then the country can be omitted from the address. Under the address it is written, usually in one of two formats:
2. Salutation or Greetings
Written My dear or Dear before the name of a relative, Dear before the friend's name, followed by a comma:
My Dear Igor,
Dear Phill,
3. Body of the letter
Consists of 3 parts: opening sentence ( Opening sentence
), the main message and the final sentence ( Closing Lines
). Examples of expressions for Opening Sentence
in a letter to a friend: 
The main message should be short sentences written in a conversational manner. It can contain abbreviations, idioms, phrasal verbs, slang, and other colloquial expressions, including exclamations with a "!"
The final sentence expresses the respect and hope you have for your friend (or relative): 
4. Signing the letter (Complementary closing - Subscription)
Signing depends on the relationship between you and your friend:
All the best
Best wishes,
See you soon,
Take care,
Yours,
Lots of love,
Love,
Yours affectionately / lovingly,
Your affectionate daughter / brother / mother, - for relatives
Yours sincerely / Sincerely yours, - for friends
Typically, this signature is placed under the letter on the left side, but some cultures prefer the right.
5. Signature ( Signature)
The signature and name of the sender are placed under Complementary closing.
6. Postscript - after the letter
Also, a letter to a friend may contain the following abbreviation:
P.S. (post script) - used when you want to add more information after the letter has already been signed.
P.S.V.P. - means in French "please answer" if the letter contained an invitation to somewhere.
Email to a Friend - Examples
Jane's letter
65, Allendale Road
London - GI5 8SG
February 20, 2014
How are you doing? I'm just writing to let you know that everything is all right now. This is a nice quiet place. The people are friendly, and the weather is warm. We've been staying here for ten days now, and we are already used to it.
I walk a lot, but Phil just spends his time reading newspapers and writing business letters. Sometimes we are going for a walk together.
Last week I went to the nearest park. This is a wonderful very beautiful place. I saw a lot of squirrels, they were so noisy and begged for food all the time. I gave them all the peanuts that I had. There is also a small pond at the park with ducks and beautiful water lilies.
Next week I'm going to start writing my new book, and it's going to be very hard work. That is all for now.
Give my regards to Paul and the family. I look forward to hearing from you soon.
Your loving sister,
Ann
Translation of the letter:
Dear Jane,
How are you? I'm just writing to let you know that everything is in order. It's a nice quiet place. The people are friendly and the weather is warm. We have been here for ten days and we are already used to it.
I walk a lot, but Phil just spends his time reading newspapers and writing business letters. Sometimes we go for a walk together.
Last week I went to the nearest park. This is a wonderful, very beautiful place. I saw a lot of squirrels, they were so noisy and asked for food all the time. I gave them all the nuts I had. Here in the park there is also a small pond with ducks and beautiful water lilies.
Next week I'm going to start writing my new bookand it will be very hard work. It's all.
Hi Paul and family. I am looking forward to hearing from you soon.
Your loving sister
Anna
Letter to Elizabeth
Translation of this letter:
Dear Elizabeth,
How are you? I feel refreshed after a delightful stay last week when my family and I went to the Blue Lake to relax.
Every morning we walked to the lake, sat in comfortable chairs, and cast fishing lines. I caught a rainbow trout that weighed two pounds. After our fishing adventures, we jumped into the cool lake and refresh ourselves. Sometimes we splashed at each other and played games. In the evening we cooked a delicious trout barbecue. We would like you to be there too!
Your friend
Sammy
A letter to a friend about a vacation
All samples of letters are given in English with translation into Russian in pdf format.
It is very difficult to imagine a modern business without business correspondence. This is especially important in cooperation with international companies. But often write business letter in english can be quite difficult.
I don "t like to leave anything unfinished. I have an absolute need to see that every phone call is returned, every letter answered.
I don't like to leave anything unfinished. It is absolutely imperative for me to see that every phone call has been answered and not a single letter has gone unanswered.
~ Alan W. Livingston
As you know, they have their own characteristics. In business correspondence in English, it is necessary not only to show knowledge of the language, but also to settle working moments, adhering to a certain structure and being guided by the norms of business etiquette.
In this article you will find out what business letters exist in English, familiarize yourself with phrases and clichés. You will also find examples and ready-made business letters in English with translation.
Business letters in English with translation
In business correspondence, there are different templates for business letters in English, depending on the subject and purpose of the letter.
There are many types of business letters, in our article we have selected the most common ones.
(Letter of Congratulation)
They are often sent to employees or partners to highlight their personal contribution to the development of the industry or to congratulate them on personal achievements and memorable dates.
| Example of a congratulation letter in English | Translation into Russian |
|---|---|
| Mr John Lewis General Manager Hoverny Ltd 4567 Snake street Oakland, California Howard stanley October 01, 2015 Dear Mr Stanley, |
From: Mr. John Lewis, general director Hoverney Ltd 4567 Snake Street, Oakland, California To: Howard Stanley Dear Mr. Stanley, |
Letter of Invitation
Most often business Letter of invitation sent to invite you to company-related events.
| Example of an invitation letter in English | Translation into Russian |
|---|---|
| Dear Charles Milton, I would like to invite you to a seminar that I "m confident will interest you. The 3D Technologies Seminar held at the Moscow Crocus Congress Center on June 13 will feature lectures by several key programmers and designers in the field of 3D modeling, with topics including trilinear filtering, anti-aliasing and mipmapping. I am enclosing 3 tickets for you. I hope that you decide to attend and I am looking forward to seeing you there. Igor Petrov, |
Dear Charles Milton, I would like to invite you to a seminar that I am sure will interest you. Several key 3D modeling programmers and designers, including trilinear filtering, anti-aliasing and mipmapping, will lecture at the 3D workshop at the Moscow Crocus Congress Center on June 13. I am attaching 3 tickets for you. I hope that you will participate in the seminar and I look forward to meeting you. Respectfully, Igor Petrov, |
Letter of Acceptance
Letter of Acceptance very welcome in your inbox, because it notifies you of hiring.
| Sample job letter in English | Translation into Russian |
|---|---|
| Mrs Jane Tumin HR Manager Sommertim 7834 Irving Street Denver, Colorado Mrs Lean February 15, 2016 Dear Mrs Lean Jane Tumin, |
From: Ms. Jane Tyumin, HR manager Sommertim 7834 Irving Street, Denver, Colorado To: Ms. Lin Dear Ms. Lin Respectfully, Jane Tyumin, |
Application letter
Contains your and offer yourself as an employee. Do not confuse it with the one we talked about earlier!
| Example of a letter of application in English | Translation into Russian |
|---|---|
| Kira stan 7834 East street Chicago, Illinois Trend & Fashion Dear Sirs Kira stan |
From: Ms Kira Stan 7834 East Street, Chicago, Illinois To: "Trend & Fashion" ladies and gentlemen Respectfully, Kira Stan |
Commercial Offer
Such a letter is sent to your potential business partner with your terms and conditions and offers of cooperation.
| Example of a proposal letter in English | Translation into Russian |
|---|---|
| Mr dean hipp General Director Roses for you 4567 Camino Street San Diego, CA Mrs Olga Linnet March 10, 2016 Dear Mrs Linnet Yours sincerely, Mr dean hipp |
From: Mr. Dean Hipp, general director Roses for you 4567 Camino Street, San Diego, California To: Ms. Linnet, Dear Ms Linnet Respectfully, Dean Hipp, |
Letter of Complaint
Letter of Complaint contains a complaint or claims about the quality of the purchased goods or services rendered.
| Example of a complaint letter in English | Translation into Russian |
|---|---|
| Mr Jack Lupin 7834 17th Street Detroit, Michigan Electronics Ltd April 25, 2017 Dear Sirs, Yours faithfully, Jack lupine |
From: Mr. Jack Lupine 7834 17th Street, Detroit, Michigan To: Electronics Ltd Dear Sirs, I am writing to you to inform you that yesterday I received my new TV, which was delivered by your delivery service. The packaging was undamaged, so I signed all the documents and paid the rest. But when I opened the package, I found several scratches on the front panel. I would like to replace the TV with another one or get my money back. Please notify me of your decision within 2 days. Respectfully, Jack lupine |
Letter of Apology
Letter of apology (eng. Letter of apology) is usually sent in response to a complaint letter to apologize to the buyer or clear up a misunderstanding.
| Example of a letter of apology in English | Translation into Russian |
|---|---|
| Mr dereck smith General Manager Electronics Ltd 9034 Commerce Street Detroit, Michigan USA, 90345 Mr Jack Lupin April 28, 2017 Dear Mr Lupin, Yours sincerely, Mr Derek Smith |
From: Mr. Derek Smith, general manager, Electronics Ltd 9034 Commerce Street, Detroit, Michigan, USA 90345 To: Mr. Jack Lupine Dear Mr. Lupine, It was very unpleasant for us to learn that the TV set that we delivered to you on April 24 was scratched. We have no idea how this could have happened, and therefore we apologize for this unpleasant incident and are ready to exchange your scratched TV for another. Respectfully, Derek Smith |
Letter of Sympathy
It is very important for every person to feel support in difficult times, whether it is your close friend, colleague or business partner.
A business letter of condolence in English usually consists of the following parts:
- Expression of condolences in connection with the death of a person.
- Your memories of him, listing his positive qualities.
- Re-expressing your condolences. Please contact you for help if the need arises.
It is advisable to supplement such a letter with your own memories of the person or, if you did not know him personally, then with the good that you knew or heard about him.
| Example of a letter of condolence in English | Translation into Russian |
|---|---|
| Dear Mr Smith, Today morning we heard the sad news of your wife’s death ... All the employees of our department have sent their support and condolences. Please don’t worry about the upcoming projects and meetings which are coming up next month. If there is any report that is required I will get it from other team members. If there is anything that we can help you with please feel free to call us at 12345678. Sincerely, |
Dear Mr. Smith This morning we heard the sad news of the death of your wife ... All of our department employees express their support and condolences. Please don't worry about upcoming projects and meetings coming up next month. If there is any report that is required, I will get it from the other team members. If there is anything we can help you with, please call us at 12345678. Respectfully, |
Request letter / Inquiry Letter
A letter of request or a letter of request is sent when it is necessary to obtain information about a service or product, to find out the price or delivery terms.
| Translation into Russian | |
|---|---|
| Mr ken smith 9034 Commerce Street Detroit, Michigan USA, 90345 ParkInn Hotel Dear Sir or Madam I am looking forward to your reply, |
From: Mr Ken Smith 9034 Commerce Street, Detroit, Michigan, USA 90345 To: Hotel ParkInn Dear sir (s) I would like to book a single room in your hotel from 1 to 10 August. Could you tell me the cost per night, including breakfast and dinner, if possible? Do you have airport pick-up and car rental services? Looking forward to your reply, |
Reply to Information Inquiry / Reply Quotation
This letter contains the requested information. Basic rule for Reply to Information Inquiry clearly answer the questions in the request letter.
| Example of a request letter in English | Translation into Russian |
|---|---|
| Ms Jennifer Watson Sales Manager ParkInn Hotel 7834 17th Street Tampa, Florida Mr ken smith Dear Mr Smith Yours sincerely, Jennifer watson |
From: Ms Jennifer Watson, Sales Manager, ParkInn Hotel 7834 17th Street, Tampa florida To: Mr. Ken Smith Dear Mr. Smith Respectfully, Jennifer Watson |
How to write a business letter in English
Today, business emails in English have almost completely replaced the traditional way of correspondence.
Most modern business correspondence occurs online, especially if your colleagues or partners work in other time zones. Communication via business emails is an integral part of the global business process.
Therefore, it is very important to know not only general rules writing business letters, but also their cultural and style features emails in English.
Planning a business letter in English.
Before you start writing a business letter in English, you need to answer the following questions for yourself:
- Who am I writing this letter to?
- Why am I writing this letter?
- Do I need to include specific details in the letter?
- Do I need an answer to the letter?
You must be especially careful with the information that you send by e-mail. There is no need to send confidential data by e-mail, because mail is often hacked.
The structure of a business email in English
The structure of a business letter in English.
The main advantages of electronic mail (e-mail) over regular mail, or snail-mail , "Snail" mail, as it is jokingly called in English, is its speed and direct, without intermediaries, communication with the addressee.
We send an email to get a quick response or expect the addressee to take some quick action.
Important!
The email should be short and contain information that is understandable to the addressee about the main content of the message.
Whether the email is formal or informal, it should have a clear, logical structure, which is presented below.
Sender's address and recipient's address (Heading)
On the top line of the email form, enter your email address ( e-mail address).
Make sure it is correct, because if only one underscore or period is missing, the letter will not reach the addressee.
Subject
The theater starts with the hanger, and the email starts with the subject line, which is placed in a special line at the top.
Try to keep within 5-7 words and at the same time be sure to include the most important detail in the subject line, for example: Marketing Meeting Agenda (Russian marketing meeting plan)
If it is important to you that the letter is answered quickly or paid special attention to it, use the word URGENT(Russian urgent!) or phrase PLEASE READ (rus. Please read!) at the beginning of the subject line of your email.
You can also use the icon to emphasize the importance of the letter High Importance (Russian very important)which will add a red exclamation mark to the subject line of your email.
Salutation and salutation
In a business letter in English, it is very important to write the correct recipient's name and gender. Use for women the appeal Mrs ( Ms) and mister ( Mr) for men.
In a less formal setting, or after a long period of correspondence, it is acceptable to refer to the recipient by their name.
A comma is placed after the address (colon in North America). You don't have to put punctuation marks at all, it has become fashionable in letters in English.
Main content (Body)
In the introduction of a business letter in English, they usually use a friendly greeting, gratitude for the attention shown, or, sometimes, the main idea of \u200b\u200bthe message begins to be formulated.
For example:
Thank you for your prompt response (Rus. Thanks for the quick reply)
Following last week’s presentation, I have decided to write to you ... (Rus. After the presentation last week, I decided to write to you ...)
I am writing to you regarding ... (Rus. I am writing to you about ...)
After a short introduction, the first paragraph summarizes the main idea of \u200b\u200byour letter in one or two sentences. Use a few short paragraphs to describe in more detail the main points of your message.
If one paragraph is enough for this, then do not write additional ones just to make the letter seem longer.
The final part (Closing)
In the final paragraph of a business letter in English, you must make a reminder, indicate the urgency of the request, or thank you for the attention, you should indicate what actions you expect from the interlocutor.
For example:
Looking forward to your reply (Rus. We are waiting for your reply)
Don’t hesitate to contact me back if you have any questions (Rus. Feel free to contact me if you have questions.)
End of letter (Signature)
At the end of a business letter in English, a final phrase is placed before the name, usually this word Sincerely (Russian sincerely).
For letters to the UK that start with phrases Dear Sir, Dear Sirs, Dear Madam, Dear Sir or Madam, the end phrase - Yours faithfully (rus. with respect).
For the United States, a polite and neutral phrase is appropriate - Very truly yours (Rus. Sincerely yours). If you are writing to an old friend, the most appropriate ending phrase would be - Cordially yours (Russian. Yours cordially).
If you used punctuation marks (comma or colon) in the greeting of an English business message, you must put a comma and after the final phrase, before your name.
If you did not use punctuation marks in the greeting in English, then do not use them after the final phrase, for example: Sincerely yours ... or Many thanks…
Business letter in English phrases, cliches
Writing an official letter in English is easy if you know the clichés and phrases for a business letter and know how to use them
We have selected the most popular phrases used in business correspondence ... A more detailed list of phrases for business letters can be found in our article "Phrases for business correspondence in English". You can also use ready cliches from our business letter examples.
Phrases and clichés for business correspondence in English with translation
Abbreviations in business correspondence
But use such abbreviations with caution, as not all people are familiar with them and you may be misunderstood.
Email address in English
The first part of the email (we are now talking about business addresses, not personal) consists of the surname and initials of the person you are addressing, or the name of the department / division, or, possibly, its abbreviation.
Second part that immediately follows the @ sign (pronounced at), Is the name of the ISP (Internet Service Provider), organization, or an abbreviation for that name.
Usually last part of the address includes the domain name depending on the type of organization (for example, .co for company, .ac - academic - for a university) or the name of the country from which the message was sent (for example, .no for Norway, .uk for the UK, etc.).
Here are some other examples of domain names:
- .biz - business;
- .gov is a government organization;
- .org - a non-profit organization (for example, a charitable organization);
- .pro - profession (e.g. medicine, law)
Ready business letter in English with translation
Business letter in english sample
Using examples of ready-made business letters with translation, you can compose your own great letter in English. Below is an example of an email request for information.
| English letter template | Translation into Russian |
|---|---|
| To: [email protected] CC: BCC: Date: 10/30/2012 Subject: Receiving the price list Dear Mr. Roger Gill, Your advertisement in the May issue of Aquarium Plants magazine is of great interest to us. We would like to know more about your company "s products offers and would appreciate receiving your wholesale price list. It is our desire to offer our customers the widest selection of aquarium plants, and we are therefore interested in new plants. We will look forward to your prompt response. Thank you. Alexander Popov, |
To whom: [email protected] Copy: Hidden: Date: 10/30/2017 Subject: Get a price list Dear Mr. Roger Gill, We would like to know more about your company's products and would like to receive your wholesale price list. We strive to offer our customers the widest selection of aquarium plants, and therefore we are interested in new plants. We hope for a quick response. Thank. Alexander Popov, |
Tips for writing a business letter in English
Following simple rules for writing business letters in English will improve the quality of communication within the company and with clients and agents.
In the modern world, business correspondence has acquired a slightly different color, because you no longer need to wait for an answer for a long time and you can quickly solve the necessary questions with the help of e-mail. But also in e-mails in English there are rules and taboos.
Good practice rules in business communication in English
In order to avoid mistakes and misunderstandings in communication, adhere to very simple and effective rules of correspondence.
One letter to one addressee.
Fill in the "Subject" field in accordance with its content.
The wording of the topic should accurately reflect the subject of the correspondence. Specifying the subject saves the addressee's time, allowing him to immediately assess the content of the received letter and quickly decide on its priority when reading.
Accuracy of addressing.
Correct filling of the "To" (TO), "Cc" (CC), "Bcc" (BCC) fields is the most important tool for efficiency and ethical communication.
In order to avoid mistakes when working with these fields, you need to know their purpose, which is generally accepted in the modern business environment:
- if your name is in the direct addressee field ("TO") - this means that the sender of the letter is waiting for an answer to his question from you;
- if there are several addressees in this field, this means that the sender of the letter is waiting for a response from each or from any of the addressees;
- if your name is placed in the "CC" (carbon copy) field, this means that the sender wants you to be aware of the issue, but he does not expect an answer from you. You should not enter into the subject of correspondence if your name is in the "CC" field. If you do decide to enter into correspondence, then it will be a sign of good form to start the letter with an apology for the interference;
- in the field "BCC" (blind carbon copy) addressees (hidden addressees) are placed, who should be aware of the correspondence, but their awareness should not be obvious to direct addressees;
- sending a letter with a filled-in "BCC" field presupposes a preliminary agreement or subsequent informing the author of the letter and hidden addressees about the reason and purpose of such a form of information;
- the hidden addressee should not enter the subject of correspondence from the "BCC" field.
Use a greeting and a personal appeal to the addressee in the letter.
The only exception is a very fast in time variant of correspondence (question-answer), which resembles communication in the ISQ format.
A personal appeal gives the letter an individual focus, increases the "involvement" of your addressee in the subject of correspondence.
The addressee who received the letter - MUST ANSWER.
The correspondence cycle consists of a letter and a reply. If the correspondence grows to five to ten or more messages, this is already a chat or a forum.
The text of your answer should be placed at the top (at the beginning) of the letter, and not at the bottom. This saves the addressee from having to "scroll" through the previous text of the correspondence in search of the answer you wrote.
Save your time and the time of your respondent - write letters that require a minimum of explanations and clarifications.
Keep your chat history.
You should not start the reply to the addressee's letter as a new letter (without saving the history of the correspondence). Such a response would force the receiving addressee to waste time looking for the original message.
Leave your signature and contact information after each letter. This will provide the addressee with the possibility of additional operational communication, if necessary.
Always spell check your letter!
Letters from specialists, with errors, leave a terrible impression.
These are the little things by which our clients judge us and by which opinions about employees within the company are formed.
The volume of attachments forwarded must not exceed 3 MB.
Larger files can create problems. may not go through the recipient's mail server.
Use universal encodings: Zip or rar for the transferred files. Other extensions can be blocked or cut off in transit and create problems for the recipient.
7 main taboos of business correspondence in English
Business correspondence is a capricious and demanding lady. You can communicate with your partners via e-mail or send official letters with the company logo in beautiful envelopes on corporate-colored paper, but just a few nuances can ruin all your efforts to establish communication with the people you need.
Taboo # 1 Write extensively and about nothing.
Brevity in the business world is not only the sister of talent, but also the best friend of effective collaboration. The maximum comfortable reading volume is the volume of a letter that fits “in one screen”, maximum - in the volume of one sheet of A4 format.
If the recipient from the first lines is not interested in your letter, he is unlikely to bother writing a response or considering your business proposal.
If you are business partners, then lengthy messages can be perceived as disrespect for the recipient - after all, you are indifferent to one of the most valuable resources of the business world - time. So is it worth keeping business with you?
Don't write long, confusing letters. Long letters do not give the correspondent a chance to understand the essence of the issue. Therefore, editing the finished letter is an obligatory stage of work, which will help to avoid misunderstandings and confusion. Reread the text and make sure there are no double-digit phrases or sentences in it.
Taboo # 2 to start with the negative
You cannot start a letter with the words: Unfortunately, I am afraid that, I am sorry to inform you that, We regret to inform you that and the like.
No matter how much you would like to inform you about the problem first, you should not do this immediately after the greeting, otherwise your “Dear Mr. Smith " may get a sudden allergy to opening letters from your company, despite all the restraint of a real English gentleman.
Taboo # 3 Use abbreviations
Lovely phrases that save time and add warmth to your message are best used in friendly informal correspondence.
Here are examples of such phrases:
CU (Russian see you)
thx / TX (Russian thanks)
RUOK? (Russian. Are you okay?)
FYI (Russian for information)
Forget about them when writing a business letter. Exceptions are abbreviations for business email. But first, you should make sure that the recipient is well-versed among the variety of abbreviations.
The presence of smilies in a business letter is not discussed. Just think if you would be serious about a business partner who would embellish his message with these arts:: -O: - (: -<:-/ ?
Taboo number 4 Forget about investments
Forgetting to warn the recipient about the attached files (in e-mails) is unacceptable! In the paper version of a business letter, as a rule, it is also customary to accompany voluminous documents with brief information about their content.
If you send a letter by e-mail and do not focus on the fact that documents are attached to the letter, the guarantee that the recipient will open them is almost zero.
Useful phrases:
We enclose / are enclosing (rus. We attach / attach ...)
We are sending you ... under separate cover (rus. We send you ... in a separate document)
Please enclose ... with your reply (rus. Please attach / send ... with the answer)
Enclosed you will find a copy of the contract ... (Russian. In the attachments you will find a copy of the contract ...)
Taboo number 5 To joke and be ironic.
Do not allow yourself to be ironic in your letters. It borders on rudeness. In business correspondence, such liberties as witticisms are absolutely not allowed.
Taboo # 6 Experimenting with the format
Playing with formatting and using a color or custom font is undesirable.
This will not add originality to your letter, moreover, it will indicate your frivolity.
Taboo # 7 To chum
Use goodbye “Best wishes / Best regards” (Russian. All the best) in a letter to strangers or unfamiliar people is impossible!
Even if you send a letter every Wednesday to someone Mr. Freeman, it doesn't do the above Mr. Freeman your close friend.
Better to end the letter with neutral Yours faithfully (if you don't know the recipient's name) or Yours sincerely (if you know the recipient's name).
Finally:
Good letter writing is as disciplined as brushing your teeth every day. Therefore, adhere to a business style, observe all the rules of business correspondence and it will always be a pleasure to deal with you.
And if you still feel insecure in business communication, we recommend that you go to our school.
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