Alpha mobile dialogue. Alfa-Bank has launched a new service - Alfa-Dialogue. Alfa-Bank has launched a new service - "Alfa Dialogue"

Alfa-Bank presented new service for its clients - a full-fledged mobile bank, access to which is carried out using USSD commands. To connect to the Alfa-Dialog mobile bank, you do not need to install a special application - just dial * 142 # and the call key from your mobile. You can connect Alfa-Dialogue only from the mobile number that is registered with the bank (indicated by you in the application for a loan or debit card, when signing a deposit or loan agreement, etc.).

You can send USSD requests and receive the information you are interested in from anywhere in the world (in roaming, mobile communication do not charge a fee for sending and receiving messages from the bank). The service works even with a negative mobile balance and without an Internet connection.

The new service allows you to:

  • receive information about the state of the card account;
  • top up your mobile account;
  • make transfers to the cards of Alfa-Bank clients;
  • make transfers between your accounts;
  • generate and receive account statements in SMS;
  • pay loans;
  • block and unblock cards;
  • change the main card to perform transactions.

In order to make money transfers, you need to create a special password. This can be done by first pressing the number "0", then the number of the menu item "Password" and then - the numbers of your password. You can top up your own mobile account without using a password.

The system has the following restrictions:

the minimum amount of the 1st transfer is 50 rubles;

the maximum transfer amount is 3,000 rubles;

the maximum amount of all transfers made within 24 hours is 15,000 rubles.

From December 1st, the service is launched for general use on a paid basis. Prior to that, it was available to Alfa-Bank customers free of charge as part of the testing program. The commission for using "Alfa-Dialogue" depends on the package of services to which the client is connected. From 29 rubles (“Comfort” package) to 69 (“Basic” package) will be charged from the mobile bank user's card monthly. For customers who have placed a deposit with the bank or issued a credit card, but have not connected to the package, the cost of using a mobile bank will be 59 rubles per month.

Alfa Bank makes banking services more convenient and comfortable for its customers. Holders of plastic cards can use Alfa-Click Internet banking, as well as the Alpha Dialog USSD service. Moreover, to access banking services via USSD commands, you do not need the Internet, a computer or even a smartphone, you only need a mobile phone. Let's consider what this service is, how it works, its advantages, how to disable Alpha Dialogue as unnecessary.

About service

To begin with, it is worth clarifying what Alfa-Dialogue is in Alfa-Bank. As mentioned earlier, this is a USSD service with which you can make some non-cash transactions with your cards. At the same time, it does not matter at all what your phone model is, if you have funds on your account and you are in roaming or not. The only significant limitation is that not all subscribers can use this service. mobile operators... But if you are a user of Megafon, Beeline, MTS and Tele2, then you can safely connect this service for yourself.

In order to use the services of the bank, you only need to type USSD commands from your mobile phoneto:

  • check the balance on the card;
  • transfer money to another user;
  • pay for your phone;
  • block the card;
  • find out about the loan payment: the amount to be paid and the date of payment;
  • pay a loan to Alfa-Bank.

Please note that there are limits for money transfers, the minimum amount is 50 rubles, the maximum amount per transaction is 3 thousand rubles, and no more than 15 thousand rubles per day.

It is also worth considering that this service is provided for and it completely depends on the package of services that you use. The cost of Alpha-Dialogue is determined as follows:

  • Comfort - 29 rubles;
  • Style - 49 rubles;
  • Life +, Optimum, Class - 59 rubles;
  • Basic, Economy - 69 rubles;

The owners of the Maximum and Maximum + service packages can use the service at no additional charge. In addition, no fees will be charged for the first 10 days after activation.

Why do I need the Alfa-Dialogue service

Service connection and disconnection

To connect to the service, you do not need to go anywhere, just send a USSD command from your mobile phone number. Her text is * 142 #, then press the call key. In response to your request, you will receive a message stating that in response you must send the last 8 digits of your plastic card.

Now let's see how to disable the Alpha Dialog service. And this can be done in a similar way, using USSD commands * 142 * 09 #... After this message, the service will be disabled. But it is worth noting that if your phone does not support a mobile application and you cannot install Alfa-Mobile, this service will be very useful for you.

Let's summarize how useful the Alfa Dialogue remote service is, what it is and how to use it. For many clients who, for various reasons, cannot use banking services via Internet services, this service is quite useful, moreover, you can use the Alpha Dialogue service at any time, regardless of location.

A convenient service for managing bank account funds via a mobile phone, called Alfa Mobile, if desired, connects automatically at the time the card is issued, and the bank charges a considerable monthly fee for using it (from 59 rubles), therefore, if there is no need for SMS notifications, it is useful to know how to disable the service via the Internet or through hotline phone.

The mobile service enables the cardholder without contacting a bank branch:

  • Make transfers of funds from / to account (s);
  • Promptly pay for the services of mobile operators, providers, housing and communal services, for Internet purchases, traffic police fines;
  • Repay current loan payments;
  • Receive statements of spent funds from the account;
  • SMS notification for each incoming expense transaction with a card account;
  • Failed payments notification.

The user of the Alfa Mobile application receives all notifications on the phone linked to the card account, indicated when concluding an agreement with the bank.

The operational service is useful: the client receives a notification about each operation on the account. There is no need for communication with a bank employee by phone or at the office of the institution. And in case of unauthorized spending (not performed personally by the client), you can quickly react and block the card. This scenario is quite possible, because scammers do not sleep and invent different ways identity theft.

If, upon receipt of the card, the mobile SMS notification was not connected (there was no need), but after a while the capabilities of the service became in demand, it is not too late to use one of the ways to connect a paid service:

  • Come to a bank branch with a card and passport and contact an employee (you will need to sign an application filled out by the bank operator);
  • Call the Alfa Bank hotline;
  • Through the self-service terminal of the institution;
  • Via the Internet service Alfa Click (button "connect Alfa-Check").

Options for disconnecting from the paid service Alba Bank

First, you can contact the bank operator using the toll-free hotline number. Further in the conversation, communicate your desire to turn off Alfa-Mobile. You must be ready to inform the operator, in addition to your full name and date of birth, the card number and the code word (indicated when receiving the card). If the code word is forgotten, then you can use another option

The second option is to contact. You will need a passport and card. The employee will draw up a statement to disable the paid option, which must be signed.

The request / application is executed within the target time frame (up to 4 working days). The client is sent an SMS notification about the deactivation of the Alfa-Mobile service.

Alfa Bank users, as can be seen from the comments, are interested in the possibility of disabling the mobile option via the Internet. And here we can only regret, since this way of managing the service, alas, is not implemented by the bank in the Alfa Click Internet service. The discussion of the issue of providing the cardholder with an independent opportunity to disable the option of remote mobile access to accounts has been discussed since 2010.

Employees answering questions suggest using a call to the hotline or in person to deactivate the service and sign an application. We can only hope that the bank will heed the customers' requests and someday introduce an alternative to the "connect Alfa-Check" button in the Alfa Click Internet bank. Currently, customers can use the free alternative service Alfa-Mobile Lite with a minimum set of useful functions.

Since December 1, 2014, Alfa-Bank's customers have access to a unique service for Russia - USSD-bank Alfa-Dialogue, a full-fledged mobile bank, access to which is carried out by sending a USSD command.

To access, you just need to dial * 142 # from your phone and press the call key. Further, in response to the received menu, send the information requested by the service to receive the corresponding service.

  • Check card balance;
  • Top up your phone account;
  • Receiving an SMS statement;

Now, for quick access to banking services via the phone, you do not have to install the mobile application - just dial * 142 # from your mobile and click on the call. The service works on absolutely any phone, without access to the Internet, with a negative balance, and in roaming, the telecom operator will not deduct anything from the client's balance for using this service, - says Evgeny Ievlev, Head of the Payment Services Development Department of Alfa-Bank.

The commission for using the "Alfa-Dialogue" service depends on the Bank's Client Service Package.

Alfa Bank founded in 1990. Alfa-Bank is a universal bank that carries out all the main types of banking operations on the financial services market, including servicing private and corporate clients, investment banking, leasing, factoring and trade finance.

Based on the results of 2014 financial year according to financial statements (IFRS) total assets of the Banking Group "Alfa-Bank", which includes JSC "Alfa-Bank" and subsidiaries financial companies, amounted to US $ 43.6 billion, total loan portfolio - US $ 28.1 billion, total capital - US $ 4.3 billion. Net profit for the half of 2014 amounted to USD 33 million.

As of December 31, 2014, Alfa-Bank serves about 162.2 thousand corporate clients and 11.4 million individuals... 804 branches and branches were opened in Moscow, regions of Russia and abroad, including a subsidiary bank in the Netherlands and financial affiliated companies in the USA, UK and Cyprus.

Alfa Bank strives for universality, provides all the main types of banking services, including servicing private and corporate clients. In order to attract more customers, the offers are more and more interesting.

Alfa Bank offers a range of Internet banking services ("Alfa-Mobile", "Alfa-Click", etc.), their number is quite large. This allows you to comfortably use all the advantages of financial transactions offered by financial institutions without visiting the bank.

But all these programs have a number of their own shortcomings, one of which is the presence of a permanent Internet, and the installation of applications, etc. A very entertaining program for remote work with maps has appeared, such is the USSD-service "Alfa-Dialogue".

Now it has become even easier and more convenient for Alfa-Bank clients to manage their finances. The list of services, although small, is quite useful.

Service offer

First, let's understand what "Alpha-Dialogue" is. This is a created USSD service that allows you to carry out certain non-cash transactions with cards. Its peculiarity is that its account management services operate all over the world, since it does not matter if there is roaming, the service does not depend on the phone model, the availability of the Internet or money on the account.

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The disadvantage is limited quantity operators (Megafon, Beeline, MTS, Tele2), but if there are no problems for the client in this matter, then everything else is acceptable. When you activate the service, the first ten days of use are free, further depending on your connected service package.

Service functions, what is this service:

  • You can check the balance of any of the cards - * 142 # call (USSD code)
  • Top up your phone account: USSD-code, select number 1 in the menu.
  • Make payments and transfers, both from the card and between your accounts;
  • Receive a statement in an SMS message;
  • Block or unblock the card;
  • Get information on the loan;
  • For those who have multiple cards, there is a function to change the card for operations.

To carry out transactions, you need to create a special password by first pressing the number "0", then the number of the menu item "Password", and then - the numbers of your password. There are limits for money transactions: a transfer of at least fifty rubles, and a maximum 15 thousand rubles daily, no more than 3 thousand rubles for one transfer. Separately, we note transfers on our accounts, here the limit is two hundred thousand rubles per day, including with currency conversion.

How to enable or disable "Alpha-Dialogue"

Using the USSD code. namely, dial on *142# , there will be an answer in the form of SMS, where for confirmation they will ask to send the last eight digits of the client's Alfa bank card. After sending, the service will be confirmed - connected.

Disconnecting the service is also not difficult, since you need to call the same number, only dial 09 at the end, it will look like this - *142*09#. No confirmation is required, the service will be disabled immediately.

There is only one condition for making these calls, that the call must be made from the phone number registered with the bank when concluding an agreement between the client and Alfa Bank.

Conclusion. Conclusion

The service does not require additional knowledge in the field of the Internet and newfangled smartphones and androids. After all, you just need to use the USSD code (*142#) , without installing an application that not every phone supports, you can perform a number of important financial operations.

The service is very useful when it is not possible to use the Internet, far from the bank or terminal. Allows you to use the services at a convenient place and time for the client. This service stands out for its advantages from the rest, which makes it possible to give preference to it.

It is unpleasant that the cost of the service is not so low, but you can always refuse or reconnect without contacting the bank. I would also like more operators to support this service, but still to come.

"Alfa-Dialogue" service took place as part of testing. therefore it is not functioning at the moment.

How to disable Alpha Dialogue

  • check the balance on the card;
  • pay for your phone;
  • block the card;
  • pay a loan to Alfa-Bank.
  • Comfort - 29 rubles;
  • Style - 49 rubles;
  • Basic, Economy - 69 rubles;

Service connection and disconnection

USSD commands * 142 * 09 #

How to disable the Alpha-Dialogue service

Alfa Bank makes banking services more convenient and comfortable for its customers. Holders of plastic cards can use Alfa-Click Internet banking, as well as the Alpha Dialog USSD service. Moreover, to access banking services via USSD commands, you do not need the Internet, a computer or even a smartphone, you only need a mobile phone. Let's consider what this service is, how it works, its advantages, how to disable Alpha Dialogue as unnecessary.

To begin with, it is worth clarifying what Alfa-Dialogue is in Alfa-Bank. As mentioned earlier, this is a USSD service with which you can make some non-cash transactions with your cards. At the same time, it does not matter what your phone model is, if you have funds on your account and you are in roaming or not. The only significant limitation is that not all subscribers of mobile operators can use this service. But if you are a user of Megafon, Beeline, MTS and Tele2, then you can safely connect this service for yourself.

In order to use the services of the bank, you only need to dial USSD commands from your mobile phone in order to:

  • check the balance on the card;
  • transfer money to another user;
  • pay for your phone;
  • block the card;
  • find out about the loan payment: the amount to be paid and the date of payment;
  • pay a loan to Alfa-Bank.

Please note that there are limits for money transfers, the minimum amount is 50 rubles, the maximum amount per transaction is 3 thousand rubles, and no more than 15 thousand rubles per day.

It is also worth considering that this service is provided for and it completely depends on the package of services that you use. The cost of Alpha-Dialogue is determined as follows:

  • Comfort - 29 rubles;
  • Style - 49 rubles;
  • Life +, Optimum, Class - 59 rubles;
  • Basic, Economy - 69 rubles;

The owners of the Maximum and Maximum + service packages can use the service at no additional charge. In addition, no fees will be charged for the first 10 days after activation.

To connect to the service, you do not need to go anywhere, just send a USSD command from your mobile phone number. Her text is * 142 #, then press the call key. In response to your request, you will receive a message stating that in response you must send the last 8 digits of your plastic card.

Now let's see how to disable the Alpha Dialog service. And this can be done in a similar way, using USSD commands * 142 * 09 #... After this message, the service will be disabled. But it is worth noting that if your phone does not support a mobile application and you cannot install Alfa-Mobile, this service will be very useful for you.

Let's summarize how useful the Alfa Dialogue remote service is, what it is and how to use it. For many clients who, for various reasons, cannot use banking services via Internet services, this service is quite useful, moreover, you can use the Alpha Dialogue service at any time, regardless of location.

Alpha dialogue commission what is it

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Access to a new full-fledged mobile bank is carried out by sending a USSD command. So, just dial * 142 # on the phone and press the call button. Then, in order to receive the required service, it is necessary to send the information requested by the service in response to the received menu. Today, with the help of "Alfa-Dialogue", you can check the balance of the card, replenish the mobile account, make transfers between your accounts or to Alfa-Bank cards, receive statements by SMS, block / unblock "plastic", pay loans and view information about received loans, as well as change the card to perform operations (for owners of several BOD).

How to turn off alpha dialog

  • Comfort - 29 rubles;
  • Style - 49 rubles;
  • Life +, Optimum, Class - 59 rubles;
  • Basic, Economy - 69 rubles;

The owners of the Maximum and Maximum + service packages can use the service at no additional charge. In addition, no fees will be charged for the first 10 days after activation.

Alfa-Bank has launched a new service - "Alfa Dialogue"

Alfa-Bank presents ussd-bank Alfa Dialogue

Sergey Karasev Since December 1, 2014, Alfa-Bank's customers have access to a unique service for Russia - the mobile bank Alfa-Dialogue, which is accessed by sending USSD commands. In order to use the service, you need to dial the combination "* 142 #" (without quotes) on your cell phone and press the call key.
Further, in response to the transmitted menu, the requested information should be sent to receive the corresponding service.

"Alpha-dialogue" - a new full-fledged mobile service of alfa-bank

The new service allows you to:

  • receive information about the state of the card account;
  • top up your mobile account;
  • make transfers to the cards of Alfa-Bank clients;
  • make transfers between your accounts;
  • generate and receive account statements in SMS;
  • pay loans;
  • block and unblock cards;
  • change the main card to perform transactions.

In order to make money transfers, you need to create a special password. This can be done by first pressing the number "0", then the number of the menu item "Password" and then - the numbers of your password.
You can top up your own mobile account without using a password.

Mobile ussd-bank "alpha-dialogue" has started working

Alfa-Bank launched ussd-bank Alfa Dialogue

USSD commands. To access, you just need to dial * 142 # from your phone and press the call key. Further, in response to the received menu, send the information requested by the service to receive the corresponding service.
Alfa-Dialogue functionality available today:

  • Check card balance;
  • Top up your phone account;
  • Transfers to the Alfa-Bank card;
  • Transfers between your accounts;
  • Receiving an SMS statement;
  • Viewing information on your loans, payment of loans;
  • Blocking and unblocking cards;
  • For holders of several cards, the function of changing the card is available to perform operations.

Now, for quick access to banking services via the phone, you do not have to install the mobile application - just dial * 142 # from your mobile and click on the call.

After this message, the service will be disabled. But, it is worth noting that if your phone does not support a mobile application, and you cannot install Alfa-Mobile, this service will be very useful for you. Let's summarize how useful the Alfa-Dialogue remote maintenance service is, what it is and how to use it.

For many clients who, for various reasons, cannot use banking services via Internet services, this service is quite useful, moreover, you can use the Alpha Dialogue service at any time, regardless of location.

Prior to that, it was available to Alfa-Bank customers free of charge as part of the testing program. The commission for using "Alfa-Dialogue" depends on the package of services to which the client is connected.
From 29 rubles (“Comfort” package) to 69 (“Basic” package) will be charged from the mobile bank user's card monthly. For customers who have placed a deposit with the bank or issued a credit card, but have not connected to the package, the cost of using a mobile bank will be 59 rubles per month.

Home → Banks, finance, economics → News and reviews Alfa-Bank presented a new service for its clients - a full-fledged mobile bank, access to which is carried out using USSD commands. To connect to the Alfa-Dialog mobile bank, you do not need to install a special application - just dial * 142 # and the call key from your mobile.

You can connect Alfa-Dialogue only from the mobile number that is registered with the bank (indicated by you in the application for a loan or debit card, when signing a deposit or loan agreement, etc.). You can send USSD requests and receive the information you are interested in from anywhere in the world (in roaming, mobile operators do not charge a fee for sending and receiving messages from the bank).

The service works even with a negative mobile balance and without an Internet connection.

The article was written based on materials from the sites: alfabank.ru, proalfabank.com, advokat-tmy.ru, ukp55.ru, dipna5.ru.

 

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