Parcel tracking across belarus belpochta. Track the parcel of mail in Belarus. Rules for accepting mail

Many people shop online, including from China. The delivery time of the goods is indicated on the seller's page. In this review, we will tell you about the most popular services for tracking parcels from China to Belarus.

After placing an order, the seller provides a track - a unique number with which you can see the journey of the product. The track number does not yet guarantee that the parcel will be sent. It may take a few days until we see movement.

In the order field of the Internet site, you can see the generalized tracking. The message about the change in status is received by e-mail.

Tracking on the website https://alitrack.ru/

This is a fairly convenient service with which you can determine the route of departure from the beginning of the movement.

You must register on the site. Then, in the "parcels" menu, fill in the page for each tracking code.

Be sure to fill out the field with information about the international number.
Description - for general display of the purchase. It is convenient if there are several parcels in standby mode.
The delivery service in the country of the recipient and the sender is automatically selected.

After filling in, you should save the page with the "add" button.

With a frequency of no more than 2-3 times a day, you can update the tracking information for parcels from Aliexpress.

The current state will be reflected in the tabs: everything, awaiting, on the way and handed over. You can combine several parcels into one group. To do this, add a new one to the "group" field with the + button.

The site has a convenient counter of the time for tracking a parcel by track number, which remains until the completion of the transaction.

Each product icon has its own color, which means a change in the status of the movement at different stages.

White - no tracking information;
red - check digit does not correspond to the international format;
blue - the seller's mail has accepted the goods for shipment;
blue - export from the country of the sender;
purple - export for more than a month;
yellow - arrived in the recipient country;
light green - the goods have passed the customs zone;
green - arrival at the recipient's post office.

Tracking on the site http://www.belpost.by/

On the Belpochta service, you can track parcels from China on the main page in the "Tracking postal items" menu.

In the field that opens, you need to enter the track-tracking of the parcel in the international format. The entire route will open with an indication of the status. If you have any questions while passing through the customs zone, a form for clarifying information for customs will be available. It is necessary to control and record receipts by individuals within a month within 22 euros.

After passing through customs, the goods are transferred to their destination. Then you need to wait for admission to the post office at your place of residence.

Several important nuances for tracking and receiving goods

New rules trading platforms oblige the seller to assign a number to any shipment. In this regard, shipping for cheap goods became paid. Therefore, if the tracking track is not assigned to the parcel or it is not visible on any service, there is a reason to talk to the seller and open a dispute.
You do not have to wait for a notification of the receipt of goods in the department. The “delivery attempt” status on the tracking website indicates that the parcel can be picked up. To do this, it is enough to have a passport or driver's license with you.

Conclusion

Tracking goods from China is a kind of quest. Knowing some of the nuances will help avoid problems in obtaining. Accurate adherence to deadlines is important. Trade in China is structured in such a way that until the recipient receives confirmation of the goods, the money is not transferred to the seller. Therefore, in case of any nuances, it is important to contact the support service in a timely manner.

To track your parcel, you need to take a few simple steps.
1. Go to the home page
2. Enter the track code in the field with the heading "Track mailing"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result is displayed.
5. Study the result, and especially carefully the last status.
6. The projected delivery period, displayed in the track code information.

Try it, it's not difficult;)

If you do not understand the movement between postal companies, click on the link with the text "Group by company", which is located under the tracking statuses.

If you have any difficulties with statuses on English language, click on the link with the text "Translate into Russian", which is located under the tracking statuses.

Carefully read the section "Information about the track code", there you will find approximate delivery times and other useful information.

If, during tracking, a block is displayed in a red frame with the heading "Pay Attention!", Carefully read everything that is written in it.

In these information blocks, you will find 90% of the answers to all your questions.

If in the "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case, tracking the parcel becomes impossible after the parcel is sent to the country of destination / after arrival at Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. Nothing, and nowhere. No way at all =)
In this case, you need to wait for a notification from your post office.

To calculate the delivery time in Russia (for example, after export, from Moscow to your city), use the "Delivery Control Time Calculator"

If the seller promised that the package will arrive in two weeks, and the package travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.

If less than 7-14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims to have sent the parcel, and the status of the parcel "the item pre-advised" / "Received email notification" does not change for several days, this is normal, you can read more by clicking on the link:.

If the status of a postal item does not change for 7 - 20 days, do not worry, this is normal for international postal items.

If your previous orders arrived in 2-3 weeks, and a new package has been traveling for more than a month, this is normal, because parcels go by different routes, in different ways, they can wait for sending by plane for 1 day, or maybe a week.

If the parcel came out of sorting center, customs, intermediate point and there are no new statuses for 7 - 20 days, do not worry, the parcel is not a courier who carries the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the decoding of the main statuses of international mail:

If, 5 days before the end of the protection period, the parcel is not delivered to your post office, you have the right to open a dispute.

If, based on the above, you do not understand anything, read this instruction again, and again, until you are completely enlightened;)

Try it, it's not difficult;)

If you do not understand the movement between postal companies, click on the link with the text "Group by company", which is located under the tracking statuses.

If you have any difficulties with statuses in English, click on the link with the text "Translate into Russian", which is located under the tracking statuses.

Carefully read the section "Information about the track code", there you will find approximate delivery times and other useful information.

If, during tracking, a block is displayed in a red frame with the heading "Pay Attention!", Carefully read everything that is written in it.

In these information blocks, you will find 90% of the answers to all your questions.

To calculate the delivery time in Russia (for example, after export, from Moscow to your city), use the "Delivery Control Time Calculator"

If the status of a postal item does not change for 7 - 20 days, do not worry, this is normal for international postal items.

If the parcel left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the decoding of the main statuses of international mail:

If, 5 days before the end of the protection period, the parcel is not delivered to your post office, you have the right to open a dispute.

If, based on the above, you do not understand anything, read this instruction again, and again, until you are completely enlightened;)

RUE "Belpochta" (republican unitary enterprise), formed on the basis of the Ministry of Communications of the BSSR, is the state postal operator of Belarus. The company provides services to the population and organizations in the field of domestic and international shipping, banking services, payment of pensions and benefits, subscription to periodicals. RUE "Belpochta" has more than 4,000 branches, and its uninterrupted operation is ensured by almost two thousand units of specialized vehicles.

In 1947, Belarus became part of the Universal Postal Union, and since then the activities of RUE "Belpochta" are subject to uniform requirements and UPU standards. In 1995, the enterprise introduced international system express delivery EMS.

Rules for accepting postal items

When accepting postal items for dispatch, the Belpochta enterprise puts forward limiting requirements regarding the weight of the item, its dimensions, and also the contents.

Weight restrictions

Small packages - up to 2 kg.
Parcels - up to 20 kg.
EMS shipments - up to 30 kg.

Size restrictions

Small package: minimum - packing 114x162 mm or 110x220 mm; maximum - the sum of three dimensions is not more than 900 mm, the length of the largest dimension is not more than 600 mm.

Package: minimum - packing 150x240x20 mm; maximum - the sum of the length and the transverse girth at the widest point is not more than 2000 mm, the length of the largest dimension is not more than 1050 mm.

EMS (domestic shipments): standard packing - from 114x162 mm to 1500 mm in any dimension and 3000 mm for the sum of the length with the girth; roll - from 170 mm in the sum of the length and double diameter (with the largest measurement from 100 mm) to 900 mm in the sum of the length and double diameter (with the largest measurement 600 mm).

EMS (international shipments): standard packing - from 229x324 mm to 1500 mm in any dimension and 3000 mm for the sum of the length with the girth; roll - from 360 mm in the sum of the length and double diameter (with the largest measurement from 260 mm) to 900 mm in the sum of the length and double diameter (with the largest measurement 600 mm).

Content restrictions

The list of items and goods prohibited for international shipment by RUE "Belpochta" is quite wide. It includes dangerous items and substances, weapons and ammunition, drugs, alcohol and tobacco products, personal documents and correspondence, counterfeit and pirated products, perishable goods and products, live animals and plants, cultural values, obscene or dangerous information materials, currency RF and RB, hazardous waste, jewelry and precious stones, mineral raw materials and scrap metals, hazardous and potentially hazardous biomaterials, etc. There is also a list of goods subject to sanitary and epidemiological control. The full list of restrictions can be found on the official website of the enterprise, in the section "Guidelines for accepting international mail", by selecting the country of destination from the list.

In addition to the above, for incoming mail, there are customs regulations concerning restrictions on duty-free import of goods into the country.

In particular, for items sent by a regular postal operator, duty-free clearance of items with a declared value of up to 22 euros (excluding shipping costs) and weighing no more than 10 kilos received within one month by one individual is allowed.

If the norms are exceeded, then an additional 30% duty is charged from the excess amount. Additionally charged customs duty at 5 euros for the registration of the parcel.

Tracking

The tracking function is only possible for registered mail items, which are assigned a track number in the standard UPU format. The number of outgoing items consists of 13 characters, the first of which is the type of item identifier. This is the Latin letter R for small packages, C for parcels and E for EMS. The next letter is arbitrary and increases the uniqueness of the number. Next comes the 9-digit numeric combination, then the country name cipher according to UPU standards. For Belarus, this designation will look like BY. Accordingly, an incoming shipment from another state will have a track number assigned by the postal operator of the sender's country.

Tracking of domestic and international packages and parcels, as well as EMS shipments is available on the official website of the company, in the "Tracking postal items" section. In the corresponding field, you must enter the track number, having previously indicated whether this is an international or domestic shipment, then click the "Search" button, as a result of which information on the current status of the parcel will appear on the screen. If the status has the form "data of the recipient is required for transfer to customs", you should clearly and in detail fill out the attached form with a request additional information otherwise the shipment will be returned to its sender.

Search for missing items

An application for tracing undelivered postal items is accepted within 6 months after the date of dispatch. The application must be submitted personally by the sender, simultaneously with the presentation of an identity document and a receipt for the acceptance of the shipment for shipment. In the application, all information about the wanted item is specified in detail, starting from its type and number, ending with its weight and declared value. A form for tracing or returning a shipment is available on the official website of the Belpochta RUE.

(Belorussian "Belposhta") is a republican unitary enterprise of Belarus, the national operator of the Belarusian postal network. Is completely state enterprise carrying out postal services both within the country and when sending international correspondence. The headquarters is in Minsk. Member of the Universal Postal Union since 1947. Belpochta is also a member of the worldwide EMS cooperative and is an operator for the delivery of EMS items to / from Belarus.

As of the end of 2013:

6 regional branches,
special communication center,
production of "Minsk Post" with structural divisions,
3499 post offices,
the number of employees is 27.8 thousand people.

Basic Belpost Services

Departures in Belarus (including by express mail).
International shipments.
Lottery postal items.
Hybrid mail.
International express mail (EMS Belarus).
Subscription to periodicals.
Direct mail.
Financial services: Priorbank deposits, payment of pensions and benefits, money transfers, interregional payments, servicing bank card holders, repayment of bank loans, Webmoney input.
Services of a customs agent and temporary storage warehouses.

Weight and size restrictions

Small bags - up to 2 kg

minimum - packing 114x162 mm or 110x220 mm; maximum - the sum of three dimensions is not more than 900 mm, the length of the largest dimension is not more than 600 mm.

Parcels - up to 20 kg

minimum - packing 150x240x20 mm; maximum - the sum of the length and the transverse girth at the widest point is not more than 2000 mm, the length of the largest dimension is not more than 1050 mm.

EMS shipments - up to 30 kg

EMS (domestic shipments) : standard packing - from 114x162 mm to 1500 mm in any dimension and 3000 mm for the sum of the length with the girth; roll - from 170 mm in the sum of the length and double diameter (with the largest measurement from 100 mm) to 900 mm in the sum of the length and double diameter (with the largest measurement 600 mm).
EMS (international shipments) : standard packing - from 229x324 mm to 1500 mm in any dimension and 3000 mm for the sum of the length with the girth; roll - from 360 mm in the sum of the length and double diameter (with the largest dimension from 260 mm) to 900 mm in the sum of the length and double diameter (with the largest dimension 600 mm).

Items prohibited from shipment

Items prohibited for shipment from the Republic of Belarus

It is forbidden to forward simple and registered letters with the attachment of items subject to customs duties.
Printed publications and sekograms should not have any annotation, should not contain any document having the character of current and personal correspondence, any documents of value.

In international postal items, it is prohibited to forward:

Narcotic drugs, psychotropic substances and their precursors, including drugs.
Poisonous substances that are not precursors of narcotic drugs and psychotropic substances.
Objects of an obscene or immoral nature.
Counterfeit and pirated items.
Alcoholic beverages, ethyl alcohol, beer.
Any kind of tobacco products and smoking mixtures.
Any types of weapons (their parts), cartridges for them (their parts), structurally similar products to civilian and service weapons. In addition, we inform you that you can familiarize yourself with the prohibitions on the movement in international mail of any types of weapons (their parts), cartridges for them (their parts), products that are structurally similar to civilian and service weapons, on the official website of the Minsk regional customs www.mrt .customs.gov.by in the section "Individuals", subsection "Moving service and civilian weapons, their main (component) parts, cartridges (their parts) and structurally similar to weapons products".
Items that, by their nature or packaging, may pose a hazard to postal workers, stain or damage other postal items or postal equipment.

Show full list

Documents that have the nature of current and personal correspondence, as well as all kinds of correspondence exchanged by persons who are not senders and recipients, or persons living with them.
Explosive, flammable or radioactive substances and other hazardous substances.
Unloaded explosive devices and ammunition, including unloaded grenades, shells and other similar items, as well as dummies of such devices and items.
Live animals, with the exception of bees, leeches, silkworms.
Plants and fungi containing narcotic drugs, psychotropic substances and their precursors, in any form and condition, including their fruits, seeds and spores.
Products subject to rapid deterioration.
Wild-growing medicinal plant raw materials.
Cultural values (addressed to individuals for personal use).
Printed and audiovisual materials, other media containing information that may harm the political or economic interests of the republic, its state security, health protection and morality of citizens, information about the subsoil.
Currency of the Republic of Belarus and the Russian Federation.
Ozone depleting substances.
Hazardous waste.
Scrap and waste of ferrous, non-ferrous and precious metals, including semi-finished products and semi-finished products included in the list of goods, when exporting and (or) importing which quantitative restrictions have been established.
Precious stones in any form and condition, natural diamonds, with the exception of jewelry, dental discs made of them and gold leaf; amber, pearls, stained oak; precious metal ores, concentrates and industrial products.
Raw precious metals, precious metal scrap and waste, precious metal ores and concentrates and commodities.
Mineral raw materials (natural rough stones).
Conditionally pathogenic and pathogenic genetically engineered organisms.
Organs and (or) human tissues, blood and its components.
Special technical means designed to secretly obtain information
Raw hides of large cattle in the period from January 15 to July 15, 2014 (Resolution of the Council of Ministers dated 09.01.2014 No. 8)

Read the entire list of Prohibited, conditionally permitted and permitted devices on the official website of Belpochta on the page http://www.belpost.by/info/postage/restrictions/

What does the track number look like if you send a parcel from Belarus?

In simple terms, there is a special international system for registering international postal items. Following this system, Belpochta assigns an international tracking number in the UPU (Universal Postal Union) format (S10 standard).

The format of the parcel number sent from Belarus is as follows :

For MPO weighing up to 2 kg (small packages): Rx123456785BY
For IGOs weighing from 2 to 20 kg (parcels): Cx123456785BY
For EMS shipments up to 30 kg: Ex123456785BY
where:
R / C / E - shipment type identifier;
x - Latin letter from A to Z, allowing to ensure the uniqueness of the number;
123456785 - digital code to ensure the uniqueness of the number;
BY - designation of the country of the sender (in this case Belarus - Belarus) in accordance with the S10 UPU standard.

And keep in mind that it is impossible to track to which country the parcel was sent, due to the fact that this is not provided by the system itself.

How to track your Belpochta parcel?

Belpochta provides own system tracking parcels, you can find it at this address Search for parcels. To use it, simply enter the number of your parcel in the field and press the Search button.

What to do if your package is lost?

You need to file a claim. Claims for non-delivery of registered mail, items with a declared value, simple parcels and cash on delivery submitted in writing within 6 months from the day following the day of submission of the postal item.

When filing a claim the applicant must present an identity document or proof of identity... Claims regarding registered mailings are accepted upon presentation of receipts (copies of receipts) and lists - when sending mail items in the amount of five or more.

The claim indicates:

type of postal item;
number and barcode of the postal item according to the receipt;
date and place of admission;
destination;
address and full name of addressee and sender;
if necessary, declared value and weight.

A copy of the receipt and a list is attached to the application.

The claim is returned without satisfaction:

if the applicant is not the sender (addressee);
more than 6 months have passed since the date of submission of the postal item;
there is no receipt (copy of the receipt) and, if necessary, a list of the acceptance of the postal item.

The application form for the search, return, change of the mailing address can be found at this address http://www.belpost.by/info/rozysk/

What is MINSK PI 2, PI3, PI4?

When you see one of these records, then your parcel got to the Minsk post office, depending on the weight and category of your parcel, it goes to different shops.

Here is a list of them:

MINSK PI 2 - registered mail, parcels (weight up to 2 kg)
MINSK PI 3 - parcels (weight from 2 kg)
MINSK PI 4 - customs union

The quota is 22 euros for everyone postal services and general weighing no more than 10 kg... The limit is valid only for goods for personal use and only for individuals. The quota is renewed every first day of the month.

Statuses of postal items of Belpochta

Status "Receiving a shipment from the sender»- this record means that the postal item is only accepted at the post office from the sender.

Sending a shipment status - means that the postal item was sent from the office of the international postal exchange of the place of reception to the country of destination.
Status "Receiving a shipment at an office of exchange"- this record means that the postal item arrived on the territory of the Republic of Belarus at the institution of international postal exchange Minsk.
Status "Placement of shipment in the customs control zone"- from this status it follows that the postal item is included in the list for transfer to the customs authorities for undergoing the procedure of customs inspection or customs inspection.
Status "Record of customs information on departure" - this entry means that, by the decision of the customs inspector, this shipment was delayed for some reason. The shipment may be delayed for customs inspection, for calculating customs payments, for clarifying the cost, for receiving additional information... If it is necessary to provide additional information on the shipment, a notification will be sent to the recipient, which will indicate what information must be provided to the customs inspector for further processing of the postal shipment.
Status "For transfer to customs, it is necessary to clarify the data"- this record means that when preparing the postal item for transfer to customs control, it was established that there was no customs declaration (not fully completed) or there were problems with the recipient's address data (only the surname or only the name, surname and initials, PO Box, to demand). When this status appears, you must fill out the attached form - "Form for filling", otherwise the shipment will be returned to the sender. The data in the form needs to be entered only once. Repeatedly entered data slows down the processing. When issuing such postal items to the addressee at the post office, an additional fee will be charged from him for correcting the address data on the item and (or) for submitting missing information to customs declaration in accordance with current tariffs.
Status "Entered data saved"- this status means that the entered data in the form has been saved successfully.
Status "Completion of customs control" - the entry means that the customs control procedure has been completed.
The status "Sending a shipment to a local institution" and the status "Transferred from Minsk (200400) POPP to ... .. (XXXXX)"- records mean that the postal item after processing according to technological process sent from the institution of international postal exchange to XXXXX.
Status "Received in the mail processing section ... .. (XXXXX)"- record means that the postal item has arrived at the postal facility.
Attempt delivery status - the record means that the postal item arrived at the postal service, the postman received a notice of the arrival of the item for delivery to the addressee. Delivery is carried out on the day the shipment arrives at the postal facility or the next day (if the shipment arrived at the postal facility after the end of the postman's working day). If this entry appeared in relation to a parcel, then it means that a parcel was sent to the recipient's address for home delivery, or a notification of the receipt of a parcel was sent to his address.
Status "Delivered" - record means that the shipment was received by the addressee.

Monday-Friday: from 9.00 to 19.00;
saturday, sunday and holidays from 9.00 to 17.00

Electronic appeal to RUE "Belpochta"
ATTENTION . Before writing, read the RULES
Form of appeal of an individual
Form of appeal of a legal entity

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