How to speak properly in a job interview. HR officers told how to successfully pass an interview and avoid common mistakes. Interview: the essence of the concept

Hello! This article will show you how to pass an interview.

Today you will learn:

  1. How to behave in an interview;
  2. What are the stages of the interview?
  3. What are the most common mistakes candidates make?

Few . We all understand that the ability to get a job in the desired company depends on how well the interview is passed. Therefore, the most correct decision is to prepare for its passage. Let's talk today about how to do it right so as not to miss your dream job.

Interview: the essence of the concept

interview call a personal meeting of the applicant with a potential employer or representative of the employer when applying for a job.

The purpose of the interview is to find out the capabilities and skills of the applicant, as well as to discuss possible cooperation.

What is the interview

The interview is divided into several types. We will discuss each of them in detail below.

  • Biographical - is an analogue of the questionnaire, discussed professional experience the applicant, his education, what he plans to do in the future;
  • Free - is a communication in the style of the applicant's story about himself: by and large, this is a self-presentation;
  • Situational - the interviewer formulates a situation for the applicant. And the one who is being interviewed must explain how he will behave in it. The situations may be different: to test skills, to determine the level of resistance to stress, to test the motivation and values ​​​​of the applicant;
  • Stress - This type of interview is different from others in many ways. Its essence lies in the fact that the applicant is deliberately provoked into a conflict in order to find out how he will behave. This is very effective if stress resistance is important for the future place of work. During the interview, the applicant is asked provocative questions, they are also asked to answer them quickly, almost without thinking;
  • Based on the study of the applicant's abilities - the professionalism and personal qualities of the respondent are assessed. Not only the results that a person has achieved are considered, but also how he achieved this. Leadership qualities, communication skills, focus on getting results, and so on are also evaluated. Typically, this type of interview is conducted by a group of interviewers of 3 people, the decision on the applicant is made immediately after the conversation.

When looking for a job, many use online resources. They post information about vacancies, salaries, work schedules and requirements for the employee. But some employers initially ask not to send a resume by mail, but to call. And many contenders for workplace do not know how to conduct a dialogue in this case.

Sometimes a call precedes a meeting with a job candidate

Due to the lack of knowledge about the management telephone conversation, you may not get into the desired company. The applicant may have rich experience in the desired industry and be a highly skilled worker, but not be able to negotiate. Accordingly, the first impression of him will be spoiled. And he is unlikely to be invited for an interview.

How to prepare for a call

Seeing the desired vacancy, do not call immediately. Prepare in advance:

  • notebook;
  • handle;
  • sheet with information about the company;
  • diplomas, resumes, certificates, etc.

Don't forget to think about the questions you'll be asking the employer. You can write them down on a piece of paper. A notebook and a pen are a must, because you often have to write down something on the go: contact details, a list of documents for the device, etc. Mobility is an excellent and important quality.

Having found and studied information about the company, the applicant can mark it during the conversation strengths, good position in the market, positive reviews. This may be to his advantage.

Don't forget about emotions. Employers note that in 80-90% of situations, a successful conversation depends on the emotional component. Do not go to extremes and show yourself too happy or pessimistic person.

Keep calm. A trembling voice, uncertain answers, a high timbre make a negative impression on the employer, show the interlocutor as a weak and notorious person. And no one needs such employees. Remember, the image important indicator during selection.

What to say when calling

When starting a conversation like this, say hello. This is a mandatory rule of good form, it will indicate the upbringing of the applicant. If you know the name of the interlocutor, do not forget to voice it. Check if the recruiter is busy, if he can talk to you now.

Introduce yourself personally and explain that you are calling for a job ad. Indicate the desired vacancy, because the employer may have several of them. It is advisable to name the source where you saw the ad.

The next step is to answer the employer's questions. If there is no work experience, please indicate the following qualities:

  • easily trained;
  • interested in development and work in the industry;
  • there is a great desire to master the specified profession;
  • creative in solving problems;
  • I have great productivity, etc.

If you have work experience, you still need to show that the applicant is endowed with energy and a desire to work hard. Don't forget to talk about your main professional skills.

Announcements are uninformative. Almost nothing is written in them about the requirements for a future employee, salary level, work schedule. Be sure to ask about it.

But remember, at the beginning of a conversation, asking about the level of payment is a bad form. Ask this question in the middle or end of a conversation.

Sample list of questions:

  • what is the job;
  • Are there any age restrictions?
  • what duties will need to be performed;
  • how the salary is calculated (bonuses, bonuses, rate,%, etc.);
  • where the place of work is located, etc.

You can ask if you need to pass probation, internship, training, induction to get a job. Specify their duration and availability of payment.

The success of the conversation depends on the mood, composure, the ability to express thoughts. Practice will help overcome the fear of phone calls. Communicate more often with family on the phone.

The question of salary should be brought up at the end of the conversation

What to Avoid When Calling

You can't lie. If there is no work experience, then you should not be convinced of the opposite. Shouldn't be called personal qualities, which are not.

Do not ask about official employment. In most cases, employers either lie or evade the answer. This can be found out already at the interview.

Don't interrupt the recruiter. Due to frequent breaks in the conversation, he may decide that you are an ill-mannered person.

Be prepared to answer questions. The following comments are excluded:

  • "I don't want to answer this question";
  • "It's personal";
  • “Does it matter”;
  • “Why do you need such information”;
  • “I don’t see the point in answering this stupid question”;
  • “Why ask such a thing,” etc.

If the applicant is sure that the question is incorrect, then first you need to apologize. And then report that the requested information does not apply to the vacancy.

Avoid excessive officiality. A person with a tense tone and strange speech is not sympathetic. Ask questions in a confident voice, concisely and briefly.

You need to talk only with an "empty mouth": you can not eat, smoke, drink during the conversation.

Try to speak in a clean language. Forget about surzhik, jargon. It is better not to use terms and unfamiliar, foreign words. This can create an awkward situation.

Features of "search" calls

Such calls are made if a person does not have enough information about vacancies, and he would like to clarify something. Their goal is to interest the employer. This is necessary if you want to receive an invitation for an interview or job.

Make a plan ahead of time to talk to a potential employer over the phone. Think about what and in what order you want to ask. Sample Plan looks like that:

  1. Greetings.
  2. Purpose of the call.
  3. Own questions.
  4. Responding to recruiter inquiries.
  5. Meeting appointment.
  6. Parting.

The order of the steps may change. The main thing is to behave confidently.

Initially, find out who is responsible for processing resumes and recruiting staff. Most often it is HR-managers. Find out his full name If you call a person by name, you can reduce the psychological distance between the interlocutors. The applicant will not waste time looking for another candidate and will be able to immediately ask about the possibility of employment of the desired employee.

Be sure to get the attention of your boss. Do not agree to a conversation with another employee, this increases the likelihood of refusal.

When this stage is successfully completed, provide a short information about yourself. Enter name, age. Tell us about your personal qualities, professional skills, work experience. Highlight your strengths. Do not make the story too long so as not to bore the recruiter.

Be sure to explain your interest in the vacancy and the desire to work in this particular organization. The main thing is not to overdo it.

Ask if there are vacancies now, whether they will be in the future. Get agreement to bring or send resumes if they appear.

Immediately agree that you call again to find out if the resume and copies of documents have reached. Find out when is the best time to do this.

Additionally, you can ask if the employer knows of similar companies where you can get a job. There are recruiters who monitor the labor market and can refer to other organizations.

Types of recruiters-interlocutors

You can understand what type of interlocutor is in front of the applicant from the first phrases. There are such recruiters:

  1. Active. He immediately takes the initiative into his own hands. Lively communicates, has positive attitude. Behaves politely, which is why the conversation is favorable. He immediately asks interesting questions. Can represent the company. Briefly talk about the working conditions. Indicates the approximate salary, work schedule, location of the company, etc. Mentions the possibility of career growth. From the applicant, he only needs clear answers to the questions posed. Most often quickly invites you for an interview. In a conversation with him, it is important not to miss the moment and ask the employer about points of interest.
  2. Passive. When the applicant greets and voices the purpose of the call, he does not show interest in this. There is a certain disdain and arrogance in the voice. In a conversation with such a person, pre-prepared questions will be very helpful. Asking about the vacancy, in response you can hear: "Everything is indicated in the ad." Then you need to ask specific questions to clarify the information you need.

Remember, if a conversation goes badly, it's best to end it. If the company is really interested in finding qualified personnel, then the attitude towards the interlocutor will be appropriate. If the recruiter does not show much interest, think about whether such a job is needed, and what is the position of this company. It might be better to find another option.

The recruiter can take an active or passive position

Conclusion

Calling for work for the first time can be scary. But you can't show fear. You need to be confident and positive. Preparation is the key to success. Create a list of questions in advance, think over the answers, put a pen and a sheet of paper near you.

To begin with, let's try to figure out how to talk correctly at a job interview, and what not to say at an interview, as well as how to behave in general.

The best bet is to be polite to everyone in the organization you meet, whether it's an HR employee or the boss himself.

At the first visit, you will almost certainly have to fill out some forms or, it is better to do it willingly, without being indignant at the number of questions.

Look into the eyes of the interlocutor, let the look not be running.

Don't be overly nervous or allow yourself to be overly cheerful.

At the first meeting, you need to give Special attention to his . For example, choose strict business suit which will instantly give you a significant look.

Take care of cleanliness, your hair and accessories. In no case should you appear in dirty, wrinkled clothes, open-style items, too flashy accessories.

So, the preparation has been completed, and what should be said at the interview to get hired?

How to communicate with the employer?

The employer will first of all pay attention to the following qualities:

  • appearance;
  • sociability;
  • quick wits;
  • competence in issues that need to be addressed in the workplace;
  • non-conflict, accommodating;
  • work experience;
  • desire to work and achieve career growth;
  • energy.

At the first meeting with the employer is important. And clearly understand how to communicate on.

The following points are of great importance.:

Questions asked by the boss. You should not bombard him with endless “why” and “why”, it is best to carefully listen to the information that he tells you. How to talk in a job interview?

Try to answer all the questions as fully and clearly as possible. Answers should be detailed and contain only the right words.

Dont lie. Do not come up with false reasons for leaving previous place work or embellish their merits and abilities. Remember that all this is easily verified, and if you do not want to be in a stupid position, always tell the truth.

Prepare your resume in advance and print it out when you go to the interview.

Use terms from the field of the position you want to get. For example: "I believe that sales in your car dealership can be increased by 10% if you apply a new sales model."

If an employer asks you about your shortcomings, you don’t need to “denigrate” yourself in advance with statements that you like surfing the Internet, sleep a lot, and are often late. What is better to say at the interview in this case? It is acceptable to express it like this: "I am very strict with myself", "very prone to cleanliness." It will actually show you better side, expose as a neat, clean and responsible person. We talked in more detail about what qualities you need to talk about at an interview, and about which ones it is better to keep silent.

Many people ask: “What to say at the interview if you haven’t worked for a long time?” In this case, it is worth justifying the reasons without going into personal details.

For more information on how to behave in an interview in order to leave a good opinion about yourself and get a job, you will find in.

How to communicate with the applicant?

How to correctly answer questions?

What to say in a job interview? The most important rule is to listen carefully, without turning your head and not being distracted by foreign objects or other people.

You should not answer in monosyllables, it is better to give a detailed answer to 3-4 sentences, moreover, to the point.

If you talk about your life, then you should not remember all its events, starting with kindergarten, it is better to limit yourself to education, marital status, business trips. It is better to write down possible questions in advance and rehearse the answer in front of a mirror at home. You can also prepare information about yourself, your past employment.

At the interview, the applicant can also ask his own. Most importantly, they should be clear and have an idea of ​​the scope. future work. Do not immediately rush into questions about the salary.

Very often at the interview they ask questions like this: why do you want to work with us? How to answer them correctly and what to say at an interview to be hired, read on our website. And you will find out what tricky questions can be asked and what answers to them should be given.

How not to answer?

When answering questions from the employer, the following possible mistakes should be avoided:

  • be silent for a long time, considering the answer;
  • answer in one word;
  • speaking too quietly, too loudly, or unintelligibly;
  • give out their nervousness, spinning in a chair or turning around;
  • speak inappropriately, stammer.

Now you know what to say in a job interview, let's figure out what not to say.

What not to say in an interview?

In some cases, it happens that the interlocutor made an excellent impression with his track record and skills, but during the interview he suddenly says such a thing that instantly crosses out his opportunity to work in this company. Is there anything you shouldn't say in an interview? Yes, definitely.

Such "mistakes" must be avoided.:

It's bad to talk about the bosses at the previous place of work. For example: "this Ivan Ivanovich constantly annoyed us all."

More than once.

Talk about what you want. For the employer, this is not important, what matters is only what the company needs.

Ask about sick leave. This topic is best avoided, since there are no employers who would be satisfied with the constant illness of their subordinates.

Do not talk about personal. For example: “It’s so hard for me now, I divorced my husband and moved to the other side of the city, so I’m looking for a new job.”

Can't use slang. Chatting too much will also not be appropriate, since employers value clarity and specificity first of all. First, think carefully about what to say in the interview.

Another point from the section is what you can’t say at a job interview: you don’t need to show that you are smarter than everyone else, fill up your interlocutor with scientific terms and concepts.

In any case, for such an important event as an interview, you need to advance, taking into account all the nuances. Even if you don't pass it, don't get too upset - it's an invaluable experience from which you can learn a lesson for the future. Well, now you know what to talk about at a job interview.

Watch the video: how to prepare and what to say in a job interview.

Didn't find an answer to your question? Find out, how to solve your problem - call right now:

It often happens that a candidate continues to work for a current employer while looking for a job, so the question arises, how to go to interviews if you are working?

I'm not going to teach you exactly what to lie when you go to a meeting in another office during the working day. Employees who value their reputation meet with recruiters after work so as not to arouse suspicion or (the last option is the most profitable, this can be done safely during a lunch break from any meeting room). If you do not have such an opportunity, then, as they say, "all means are good in war."

However, do not forget that the recruiter who will meet you and conduct the interview may also ask how you manage to attend interviews as a working person. Get ready to answer this question. The recruiter may ask you about this in order to understand how you part with your current employer, how open and honest you are.

And also you should understand that the fact that you are looking for a job behind your back from the employer “does not paint you”.

The most correct and profitable option is to indicate that the employer is aware of your dissatisfaction (tasks, department, new goals, etc., etc.), so the fact that you are looking for a job will not be like a bolt from the blue for him .

How to come to a job interview if the employer understands that you have started looking for a job and deliberately does not let you go?


Usually a potential employer does not ask a candidate how he manages to attend interviews while working at this time, we are all adults and understand everything. Therefore, you should not raise this issue yourself. If you get a call from work while you are waiting to meet the HR manager at a new employer, be careful, you may be asked where you are and what you are doing, outright lies, if heard by the new employer, will not help good impression about you.

How long to come for an interview?

After all, it won’t be possible to come much earlier, time is running out?

  • Inform the HR manager that you are still working, describe the situation (I will be driving from the center at 16.00, maybe + - 10-15 minutes, I will have only an hour “Will we have time?”) in this case, even if you will be late, it will not be critical.
  • Try to plan your time so that meetings fall in the morning or evening, then you will have the opportunity not to break the day and continue to work effectively with your current employer, on the other hand, you will have the opportunity to leave early in the morning and not be late.

Which Interviews Should You Avoid?

Unfortunately, a large number of fraudulent employers makes us more vigilant about who to interview and who not. You should be concerned if:

  • salary has a very large range, for example, 30,000 rubles-250,000 rubles.
  • if you cannot find a company on the Internet; Now every, even the smallest organization, has its own website
  • if you understand that your experience does not match the job description, for example, a programming specialist is invited to the position of "account manager"
  • if your experience is not enough to take the position, for example, you are a specialist with two years of experience in sales, and you are invited to a managerial position.
  • There are obvious contradictions in the job description, for example, “head of customer service without work experience”

In all other cases, go bold: even if you don't get a job, get experience.

So you've been invited for an interview. Do you really want to work in this position and are very afraid of not being selected? Then you need to gather all the will into a fist and prepare for the conversation: think over the style of clothing and rehearse the speech, taking into account likely questions.

The 11 Essential Interview Questions and Smart Answers You Can Find Here. How to answer complex and non-standard questions in order to please the employer? What questions a recruiter will ask depends on what position the employee is being hired for, however, as a rule, there is a standard set of questions that are asked to all applicants, which will be discussed below.

Before conducting an interview, the employer usually invites the applicant to fill out a special questionnaire, a sample of which can be viewed.

Recently, situational questions have become very popular, when the employer describes the situation and invites the applicant to choose the right behavior in this situation.

Top 11 Interview Questions with Answers

1. What to answer the question - Tell us about yourself at the interview.

When answering this question and other questions from the interviewer, remain calm and speak in a confident tone. Tell us what it will be important for the employer to hear: place of study and specialty, work experience, knowledge and skills, interest in this particular work and personal qualities - stress resistance, learning ability, diligence. This point is considered in more detail in, where an approximate story of the applicant about himself is given, as well as recommendations are given on how best to answer.

2. What to answer at the interview to the question - Why did you quit?

When asked why you left your previous job, don't talk about conflicts at your previous job or speak badly about your boss or co-workers. You may be suspected of conflict and inability to work in a team. It is better to recall the positive moments from past experience, and the reason for leaving is the desire to fully realize one's abilities, the desire to improve the professional level and pay.

3. What to answer the question - Why do you want to work with us?

Start with good points in the work of the company - stability and a professional, well-coordinated team, interest in the field of activity, and then add what attracts the position and work schedule, proximity to home, decent wages.

4. Why do you think you are suitable for this position?

What to answer the question - why should we take you? Here you must clearly and reasonably prove that you are the best specialist in this field. Tell us about the work of the company and the industry in which you are going to work, do not hesitate to praise yourself, tell us about your achievements.

5. How to answer the question about the shortcomings at the interview?

The issue of disadvantages is a tricky one. Spreading your cons as a spirit is not worth it. Name such “disadvantages” that look more like advantages. For example: I am picky about my work, I do not know how to step back from work. And it is best to say neutrally: I, like everyone else, have shortcomings, but they do not affect my professional qualities in any way.

6 secrets of a successful interview

6. What are your strengths?

  • sociability;
  • learnability;
  • punctuality;
  • performance.

These are standard examples of advantages that are included in almost every one; for the employer, they are not of particular importance, and do not distinguish the applicant from others in any way.

It is better to talk at an interview about professional merits that will be useful and interesting to the employer:

  • I have experience in negotiations at various levels;
  • easily conclude important agreements and contracts;
  • I can rationally organize my working day, etc.

Such answers will attract attention and stand out among other answers.

7. What salary do you expect?

Services a good specialist cannot be cheap. There is an option - name the amount above average salary or focus on the salary that you received at your previous job and overestimate it by 10 -15%. Stick to the golden mean, otherwise they may think that either you bad specialist or too ambitious.

8. Where do you see yourself in 5-10 years?

Persistent and purposeful people set long-term goals for themselves, plan their personal and career. If you have not thought about this question yet, then do it before the interview. Emphasize your desire to work in the same company, but during this time to climb the career ladder.

Don't hide the place previous work, be prepared to give phone numbers of former colleagues and managers. If, when answering this question, you hesitate or even evade the answer, then the employer may feel that you want to avoid negative reviews.

10. Are you ready for a professional workload?

The employer can hint at processing in this way. In this case, ask how often they are possible: how many times a month or for how many hours. If you are ready for such conditions, then confirm your readiness for stress.

11. Do you have additional questions?

It's time to find out the details of future work: starting from the schedule and social. package, up to the requirements for the employees of the company. A person who doesn't ask questions after an interview is showing their disinterest. So there must be questions, and it is best to think them over in advance.

Examples of great, good, and bad answers to interview questions:

Video - uncomfortable interview questions

 

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