Duty merchandising. Job description of a merchandiser. Possible career prospects

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what duties, powers and rights reflects the job description of a merchandiser;
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what areas of work under this job description is the responsibility of this specialist in your organization.

Society with limited liability"Alpha"

APPROVE
CEO
_________ A.V. Lviv
10.01.2015

Job description № 30
merchandiser

Moscow 01.10.2015

1. GENERAL PROVISIONS

1.1. This job description defines the duties, rights and responsibilities of the merchandiser of the Closed joint-stock company"All Goods" (hereinafter - the Company).

1.2. The merchandiser belongs to the category of specialists.

1.3. The commodity manager is appointed to the position and dismissed by the General Director of the Company.

1.4. A person is appointed to the position of a merchandiser, corresponding to the following qualification requirements: higher professional degree in Commodity Science and Expertise of Goods, at least three years of work experience as a category II commodity specialist.

1.5. The merchandiser in his activity is guided by:

– laws and other normative acts in the field of its activity;

– the Charter and local regulations of the Company;

- this job description.

1.6. The merchant must know:

– labor legislation;

– fundamentals of economics, organization of production, labor and management;

– regulations regulating the logistics of production and sale of goods;

– standards and specifications on commodity-material assets, their main properties and qualitative characteristics;

- the procedure for developing plans for logistics and concluding business contracts;

- methods of accounting for inventory items, calculating the need for them;

- forms of accounting documents and the procedure for compiling reports;

– organization warehousing and marketing of products;

– terms of delivery, storage and transportation of inventory items;

– current price tags and price lists;

- norms of production stocks of material resources;

- the main processes of the organization;

- nomenclature and assortment of inventory items;

– office programs (Word, Excel); database processing programs (1C, Trade Management, etc.),

– rules on labor protection, safety precautions, industrial sanitation and fire protection.

1.7. The commodity manager reports directly to the General Director of the Company.

1.8. During the absence of the merchandiser (vacation, illness, etc.), his duties are performed by a person appointed in the prescribed manner, who acquires the appropriate rights and is responsible for the performance of the duties assigned to him.

2. JOB RESPONSIBILITIES

Merchandiser:

2.1. Maintains and prepares current reports of operational and commodity accounting receipt and sale of inventory items; document flow (receipt of goods, reservation, return, pricing, revaluation); search for undelivered goods. Enters information into relevant databases.

2.2. Analyzes activities for reporting periods on the material and technical supply of the Company and the sale of goods, reveals the reasons for the formation of excessive excess material resources and "illiquid assets", takes measures to implement them.

2.3. Orders inventory items.

2.4. Controls the availability, quality, movement and balance of goods in trading floor and in warehouses; product positioning; compliance with the rules of storage and transportation; timeliness of shipment of returnable packaging; preparing goods for shipment.

2.5. Ensures the maintenance and supply of the entire declared range.

2.6. Determines the requirements for material resources; compliance of the quality of material resources with standards, specifications, contracts and other regulatory documents; compliance of accompanying documents with regulatory requirements.

2.7. Organizes the reception, control of compliance and accounting for the movement of inventory items; revisions of balances; compliance with the rules and conditions of storage.

2.8. Communicates with suppliers and customers.

2.9. Prepares documents related to the supply, return and sale of products (including a complete set of documents on claims and returns).

2.10. Participates in the drafting of plans for logistics, sales; assortment formation; in monitoring the fulfillment of contractual obligations, the receipt and sale of funds for raw materials, materials, fuel, energy and equipment, in the preparation of data for the preparation of claims for delivered low-quality inventory items and responses to customer claims.

2.11. Conducts ongoing training on knowledge of the range and consumer properties goods managers, sellers, warehouse workers.

2.12. Monitors the availability of material resources and finished products in warehouses.

2.13. Prepares reports according to established formats.

2.14. Participates in inventory taking; pricing; in the development and implementation of standards for institutions, organizations, enterprises for logistics, marketing, product quality control, organization of transportation and storage of raw materials, materials, fuel, energy, equipment and finished products.

3. RIGHTS

The merchant has the right to:

3.1. Get acquainted with the decisions of the Company's management regarding its activities.

3.2. Submit proposals to the management of the Company to improve the work related to the duties provided for in this instruction.

3.3. Request through the immediate supervisor information and documents necessary to fulfill their official duties.

3.4. Improve your professional qualifications.

4. RESPONSIBILITY

The merchant is responsible for:

4.1. Per improper execution or failure to perform their duties under this job description, to the extent determined by current legislation Russian Federation.

4.2. For violations committed in the course of carrying out their activities, within the limits determined by the current labor, administrative, criminal and civil legislation of the Russian Federation.

4.3. For causing material damage within the limits determined by the current legislation of the Russian Federation.

5. ORDER OF REVIEW OF JOB INSTRUCTIONS

5.1. The job description is reviewed, amended and supplemented as necessary, but at least once every five years.

5.2. With the order to make changes (additions) to the job description, all employees of the organization who are subject to this instruction are familiarized against receipt.

The job description was developed in accordance with the order CEO dated November 09, 2015 No. 71.

The merchandiser belongs to the category of specialists.
For the position:
- a merchandiser is appointed a person with a higher professional education without presenting requirements for work experience or secondary vocational education and work experience in positions occupied by specialists with secondary vocational education, at least 3 years;
- category II merchandiser - a person with a higher professional education and at least 3 years of work experience as a merchandiser;
- merchandiser of the 1st category - a person who has a higher professional education and work experience as a merchandiser of the 2nd category for at least 3 years.
Appointment to the position of a commodity specialist and dismissal from it is carried out by order of the director of the enterprise upon presentation
The merchant must know:
1. 4.1. Decrees, orders, orders, other governing and regulatory documents of higher authorities related to the logistics and marketing of goods at trade enterprises.
2. 4.2. Market Methods management.
3. 4.3. Standards and specifications for goods, their main properties and quality characteristics.
4. 4.4. The procedure for concluding business contracts.
5. 4.5. Methods of accounting for goods, calculating the need for them.
6. 4.6. Forms of accounting documents and the procedure for compiling reports.
7. 4.7. Organization of warehousing and marketing of goods.
8. 4.8. Terms of delivery, storage and transportation of goods.
9. 4.9. Instructions for the acceptance of goods in terms of quality, quantity and completeness.
10. 4.10. Current price lists and price lists.
11. 4.11. Stock standards.
12. 4.12. The nomenclature and assortment of goods sold by the enterprise.
13. 4.13. Fundamentals of economics, organization of labor and management.
14. 4.14. Labor legislation.
15. 4.15. Internal labor regulations.
16. 4.16. Rules and norms of labor protection, safety measures, industrial sanitation and fire protection.
During the absence of a commodity specialist (business trip, vacation, illness, etc.), his duties are performed by a person appointed in the prescribed manner. This person acquires the appropriate rights and is responsible for the proper performance of the duties assigned to him.

II. Job Responsibilities

Merchandiser:

Determines the requirements for goods, as well as the compliance of their quality with standards, specifications, concluded contracts and other regulatory documents.
Carries out control over the control over the fulfillment of contractual obligations, the receipt and sale of goods.
Participates in the preparation of data for the preparation of claims for the supply of low-quality goods and responses to customer claims.
Controls the availability of goods in warehouses.
Communicates with suppliers and consumers and draws up documents for the shipment and receipt of goods in accordance with approved plans.
Participates in the development and implementation of rules for logistics, marketing, quality control of goods, organization of their transportation and storage.
Maintains records of receipts and sales of goods.
Controls the timeliness of the shipment of returnable packaging.
In necessary cases, conducts a search for non-arrived goods.
Participates in the conduct of inventories, studies the reasons for the formation of excess excess material resources and "non-liquid assets", takes measures to implement them.
Monitors compliance with the rules for storing goods in warehouses, preparing goods for sale.
Draws up Required documents related to the supply and sale of products, draws up reports in accordance with established forms.

III. Rights

The merchant has the right:

Get acquainted with the draft decisions of the management of the enterprise regarding its activities.
Submit proposals for improvement of the work related to the responsibilities provided for in this instruction for consideration by the management.
Within the limits of his competence, report to his immediate supervisor about all the shortcomings identified in the course of his activities and make proposals for their elimination.
Request personally or on behalf of the management of the enterprise from the heads of departments and specialists information and documents necessary for the performance of his duties.
Involve specialists of all (individual) structural divisions to solve the tasks assigned to him (if it is provided for by the regulations on structural divisions, if not, then with the permission of the management).
Require the management of the enterprise to assist in the performance of his duties and rights.

IV. A responsibility

The merchant is responsible for:

For improper performance or non-performance of their official duties provided for by this job description - to the extent determined by the current labor legislation of the Russian Federation.
For offenses committed in the course of carrying out their activities - within the limits determined by the current administrative, criminal and civil legislation of the Russian Federation.
For causing material damage - within the limits determined by the current labor and civil legislation of the Russian Federation.

Employment in any profession and for any position involves familiarization with the rights and obligations that will accompany the applicant throughout the course of employment.

This information is contained in a special document - job description which must be present in enterprises and organizations. The profession of a merchandiser is no exception, the device for which involves the implementation of all necessary actions in order to fully comply with the position held.

The main specificity of the profession of a merchandiser is direct work either in firms and organizations whose activities are related to trade, or in such enterprises where it is necessary to control the quality of manufactured or incoming goods.

Moreover, the types and types of goods can be quite varied- from food (bakery, meat products) to household chemicals and building materials.

The previously very popular profession of a merchandiser for some time lost its relevance, but with the development of the country's economy, the expansion and improvement of points of sale, the opening of new stores and hypermarkets, it is again demanded.

Document content

The job description of a merchandiser consists of several sections, each of which separately defines the main duties of the employee holding such a position, the actions to which he is entitled, as well as the main conditions for the performance of labor duties.

General provisions

The profession of a merchandiser belongs to the category of specialists and can be divided into two possible categories:

A specialist of the second category must necessarily have a university diploma in the relevant specialty, as well as some work experience in a similar position - in this case, it is required to work for three years.
As for the commodity manager of the first category, in order to work in such a position, one must necessarily have a higher education and, before that, work in positions in the second category for a period of at least two years.

In any case, hiring or dismissal can be carried out exclusively by the director of the company.

Job Responsibilities

The main duties of a merchandiser are as follows:

It should be noted that the list of responsibilities of a merchandiser may differ significantly depending on the internal policy of the organization.

Rights

In addition to certain duties, the merchandiser also has rights:

Make available proposals related to improving the work of the organization, changing any parameters, indicators.
Contact the higher management (immediate supervisor) in order to receive some assistance in the performance of their duties.
Receive information about changes that will directly affect the performance of duties.
Make inquiries from other departments about things related to his competence.
Take action to eliminate factors that hinder the performance of their duties.

A responsibility

In the performance of his official duties, the merchandiser may bear such types of liability:

Material. In the event that, through the fault of the commodity specialist, the enterprise incurs a loss, he may be held liable, and subsequently partial or full compensation for damage from wages is possible.
Organizational. Commodity experts who did not properly fulfill their duties or did not follow the instructions of their immediate superiors may be brought to such responsibility. It also includes violation of safety regulations, disclosure trade secret or one related to production.
functional. It includes the incomplete performance of one's work or inaction in certain situations.

The main conditions for the work of a merchandiser are determined internal policy of the enterprise and may consist in providing him with a job and other material and technical means that facilitate the performance of official duties or make them possible.

It is also worth noting that when performing his work, a specialist can be guided by the charter of the organization, internal regulations and methodological documentation related to the requirements for such a position.

Peculiarities

Depending on your specific place of work, the principle of the activity of a commodity specialist and the features of the performance of his duties may differ somewhat. Let's consider some of them.

Groceries (grocery store)

When carrying out labor activities related to food products, the merchandiser must pay Special attention quality incoming and on-shelf products. This factor is due to the fact that it is necessary to exclude the presence at the outlet of products with an expired shelf life or one that does not meet the current quality standards.

In addition, in order to maintain the quality of the goods, it is necessary to periodically monitor not only the products that are supplied, but also those that are on sale at the moment.

non-food

When working with non-food products, the merchandiser must pay attention to their quality and quantity. In addition, do not forget that although such goods do not belong to the food, but, nevertheless, also often have a limited shelf life.

Merchandising expert

The main work of a commodity expert is that he carries out his work in relation to determining the quality of products. Thus, he can perform labor activities not at a retail outlet, but within a laboratory. In this case, his main duties are to directly assess the goods, take measures to improve their quality and, if necessary, conduct examinations within their competence.

In times of shortage, the position of a merchandiser was hardly one of the most prestigious and in demand. Since it was he who could get any goods, even the most expensive ones. Over time, this one lost its popularity, but did not become less significant. Now, with the emergence and rapid development of supermarket chains and stores, only an experienced and highly qualified merchandiser can navigate a wide range of goods. A good specialist is first and foremost an expert on product quality, who makes sure that only the best products go on sale.

In different enterprises, depending on their size and specifics, merchandisers may differ somewhat, but basically they include:

formation of a range of goods, preparation of orders
acceptance, quality control, quantity and timing of product sales
drawing up claims against suppliers in case of detection of marriage, low-quality products or failure to fulfill their obligations
verification of accompanying documentation of goods (waybills, invoices, contracts, etc.)
maintaining contact with suppliers,
control of the presence of goods in the warehouse and on the trading floor
participation in the inventory, identification of surpluses and shortages
checking the conditions of storage of goods in warehouses
analysis of the work of competitors
release of goods from the warehouse
study of demand and identification of trends in its change
participation in the formation of pricing policy

The merchant must know:

ways to control the quality of goods
the procedure for concluding transactions with suppliers and their documentation
basics of accounting for goods and determining the need for them
regulatory documents, standards, technical conditions for the storage of goods
trade laws
range of goods sold
warehouse management rules
fundamentals of economics, protection and organization of labor
principles of window dressing and display of goods, rules of product neighborhood
procedure for processing applications for the supply of products
claims
fundamentals of advertising and marketing
safety precautions, sanitary standards, fire protection requirements

A highly qualified merchandiser must have the skills to work in several professions at once. So, for example, he must take control of the display of products on the counter, like a merchandiser, be able to communicate with suppliers, like a sales manager, and also keep a record of the arrival and departure of goods, like an accountant.

Requirements for a merchandiser

Not every person can become a good specialist. The merchandiser must have an analytical mindset for the competent preparation of orders, have a good memory to keep in mind a large assortment of goods and prices, as well as organizational skills to maintain order in the warehouse. And this is not all the requirements that a highly qualified specialist must meet. Here is some of them.

Professional skills:

secondary vocational or higher education
computer skills, it is desirable to be able to work in specialized programs (1C, Excel, etc.)
knowledge of the necessary documentation (standards, sanitary standards for the storage and sale of goods), trade rules
ability to analyze trends in demand
preferably have work experience

Personal qualities:

attentiveness
sociability
business communication skills
honesty
accuracy
observation

It is very important that the merchandiser answers all these. For example, due to attentiveness and observation good specialist will be able to distinguish a quality product simply by its appearance, having studied the expiration dates, the integrity of the package, etc.

Rights of a commodity manager

In addition to responsibilities, the merchandiser has the following rights:

The rights of a merchandiser are an integral part of his labor activity. We can say that these are the duties that the management of the enterprise has to the employee. Compliance is very important to maintain high performance work of the entire company.

Responsibility of the merchandiser

During the performance of his duties, the merchandiser has direct contact with others, has access to material values, equipment, information and documentation.

As a result, he is responsible for:

Material - for causing harm or loss to the enterprise.
Functional - for failure to perform or untimely performance of work.
Organizational - for failure to comply with orders and instructions from the management, violation of safety regulations, labor protection laws, non-compliance labor discipline, disclosure of trade secrets.

When you need to be sure to familiarize yourself with the internal labor policy of the enterprise. As for liability, most often they conclude an agreement with a commodity specialist on full or partial liability, which clearly spells out possible penalties for causing losses to the enterprise.

It is very important to define the boundaries of functional and organizational responsibility.

After all, if you can get off with a warning for a job or an untimely report, then non-compliance with labor discipline can lead to more serious punishments, up to and including dismissal. Therefore, it is imperative to study the rules of labor discipline and penalties at the enterprise.

How to become a merchant

Considering that the requirements for a commodity manager are quite difficult, and the range of duties is very wide, we can conclude that it is not so easy to get this specialty.

The best way to master necessary knowledge is to obtain a secondary vocational or higher education at a technical school, college or university. There you can learn how to determine the quality and freshness of products, identify fake goods, understand barcodes, etc. However, theoretical knowledge is not all that a real specialist needs. The more experience with goods, the greater the heights he will reach in his career.

The profession of a merchandiser is very important and responsible, because he is responsible for the quality of goods not only to the management of the enterprise, but also to a large number of buyers. Therefore, no enterprise will hire a non-professional, but highly qualified specialists can count on high and career growth opportunities.

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