Who is a conductor of a passenger car. The train conductors told how they work on the railway and revealed some of the secrets of their profession. Requirements for applicants

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The profession of a conductor causes ambivalent feelings. On the one hand, it is covered with a veil of romance: you can travel a lot and communicate with different people. On the other hand - a difficult schedule, insomnia, the implementation of the sales plan and fines for the slightest deviation from the rules.

We are in site studied many interviews and several blogs of conductors who write about their everyday life, and decided to collect as many details as possible from their lives.

How it is to work as a conductor

It is a mistake to think that the conductor is more women's profession. In fact, there are approximately equal numbers of men and women among employees.
The number of days off depends on the route, but, as a rule, the conductor rests as much as the number of days he was on the road.
Summer vacations are not encouraged as there is usually a shortage of staff, so employees rest most often in the off-season.
There is a saying among workers: “Not the conductor who worked for a year, but the one who survived the winter”. The fact is that in winter you often have to work physically, which can be very difficult. It is necessary to clear the cars of snow, remove ice from the undercarriage equipment with a crowbar, maintain a comfortable temperature so that the passengers do not freeze, and the plan for saving electricity has been fulfilled. Moreover, if the equipment breaks down or an old car gets caught, it will have to be heated manually with coal. Yes, all carriages are still equipped with coal-fired boilers.
Usually, railway employees do not have a choice whether to meet or not to meet New Year at work. There is a clear timetable and schedule. True, many say that there is nothing wrong with celebrating the holiday at work. However, on New Year's Eve, you will have to do without the usual sparklers. They are strictly prohibited on the train by the rules. fire safety, because according to the teachings, the car burns down in 8 minutes.

Tricks and chips of conductors

Before the flight, each conductor is given tea products, the so-called seagull: coffee, tea, snacks, chocolates, etc. All this is brought in large garbage bags, which the employee must disassemble, count the contents, and check the expiration date. If something loses its presentation, for example, a cookie breaks or chocolate melts, the conductor must pay damages.
Any item you buy on the train must have a special holographic sticker. However, it is not uncommon for conductors to sell products not issued to them, but their own, bought in nearby stores. Thus, all the proceeds go to their pocket. But, of course, this does not happen often, and only unscrupulous employees do this. By the way, to the left of the conductor’s compartment there should be a printout with the entire assortment and prices.

If you were given damp, wrinkled linen and there was no card in the bag indicating when and by whom it was packed, then most likely someone had already slept on it before you. In the slang of the conductors, such a kit is called “Chinese”, that is, linen that is reused. For example, a passenger has already left the train, and after him there was a clean sheet and an almost unused towel. These things are put aside, and then a complete “set” is assembled from them, which, using any heated metal object, is sealed in cellophane and passed off as fresh. Of course, such frauds are strictly suppressed by the management, and in case of the slightest suspicion, a passenger can call the Russian Railways hotline, where they will definitely be helped.

By the way, if you didn't buy a set of linen, you will not be able to use the mattress and pillow on the train, even if you took the bedding with you. If an inspection comes and finds that the passenger is lying on the mattress without “official” bed linen, the conductor will be fined.
Since guides are financially responsible for everything, they must very carefully make sure that nothing is missing from the car, otherwise you will have to compensate for everything from your own pocket. Therefore, before accepting the carriage, the conductor must carefully check everything - from coasters to blankets. Some guides even tie toilet brushes.

Many people do not quite correctly imagine the profession of a conductor passenger car. The duties of an employee are not limited to checking tickets, distributing bed linen, serving tea. A specialist must have a number of skills to provide passengers with a comfortable trip, while observing all safety regulations, and reducing the risks of creating emergency situations. To work in railway transport, you need to get a specialized education.

Few people know that representatives of the profession have a number of attractive benefits, earn good money, and have chances for career growth.

A modern passenger car attendant must perform a variety of activities at the workplace. His working day begins long before the departure of the train. The specialist must attend planning meetings and briefings, check the situation in the car or train entrusted to him, check the availability Supplies, in time to update stocks. Sometimes an employee needs to inspect the car for problems, call a team to fix them.

An approximate job description for Russian Railways conductors for the duration of the movement of the train looks like this:

checking tickets, placing passengers in accordance with the seats;
providing people with bed linen, water, tea, and other things put to them;
organization of disembarkation and landing of customers at intermediate stations, reporting information to passengers about approaching the desired station, parking time;
ensuring the uninterrupted operation of electricity, toilet, heating, communication with the driver or the police;
providing first aid if necessary;
ensuring the cleanliness of the car, wet or dry cleaning;
organization of trainee training, advanced training experienced staff;
the conductor of an international train has additional responsibilities - providing passengers customs declarations or road lists, assisting in their completion.

Through the caretakers of the carriages, communication is carried out between passengers and the police or the driver. The railway employee must keep order in his car, if necessary, resolve incidents or conflicts, explain to customers the reasons for the deviation of the composition from the schedule time.

Requirements for knowledge, personal qualities

Specialists of the profile warn that it is not enough to learn to be a conductor, you still need to understand the specifics of the work, be aware of the level of responsibility. To start a career, you need to get a specialized education, undergo an internship under the supervision of an experienced employee. Thereafter young specialist allowed to work independently.

The conductor of passenger cars must have the following qualities:

punctuality, organization, accuracy;
the ability to communicate with people correctly, quickly find a common language with them;
ability to work in a team and independently perform assigned tasks without anyone's control;
physical endurance, lack of health problems;
the ability to quickly respond to changing conditions, make adequate decisions, process new information;
stress resistance - during trips you have to work with different people, solve unexpected problems.

A certified wagon attendant who meets these requirements can count on a good position in Russian Railways, commercial or state structures, subway. With ambition, he is able to quickly achieve a promotion, take a responsible position, go to work in a prestigious company or ministry.

Pros and cons of the direction

In Russia, the railway network is well developed, which is the key to the demand for conductors. A graduate of an educational institution can easily find a job in his specialty. If there is a desire, a young or experienced employee is able to move up career ladder, a wage the worker is largely dependent on him.

Here are a few more reasons to unlearn to be a conductor:

there are no special requirements for the age of the employee if he is in good health;
the profession of a conductor is taught in secondary specialized educational institutions, in courses, in specialized schools - this significantly reduces the time of professional training;
if you have experience, it is possible to start operating international flights - this is a completely different level of remuneration, foreign trips, career prospects;
a train conductor with impressive work experience can count on various benefits, bonuses, and an increase in pension;
You have the option to create your own work schedule.

The main disadvantage of the direction is its Negative influence on human health. During trips, you have to communicate with a lot of people, which is fraught with infectious diseases, stress. Being in a constantly vibrating composition also affects the body in a not very favorable way. Not all people like the system of salary formation for conductors. The level of income depends on the number of flights, so you have to travel a lot.

How to become a conductor

Obtaining a basic education in the direction of "conductor of passenger trains" is only the first step towards mastering the profession. This is followed by an internship under the supervision of experienced employees. When an employee begins to work independently, he initially gets to serve local flights. As you gain experience or improve your skills, the conductor can count on a place on long-distance trains, branded or international trains. People with a higher education in the field of management are eventually able to apply for the positions of the head of the train, the senior shift, the director of the station.

Where and how much to study

You can start getting a profession after the 9th or 11th grade. In the first case, it will take no more than 4 years, in the second - less than 3 years. With these goals, one should enter specialized technical schools, colleges, and schools. Russian Railways offers courses on this direction, seminars for advanced training. If a person has a higher education, it is enough to undergo special professional retraining.

Employee salary and prospects

How much conductors and conductors receive is influenced by several factors at once: work experience, level of education, number of flights performed, place of service, features of working conditions. Employers can offer their employees additional ways to encourage work so that their employees earn more. Special conditions provide for different options for indexing salaries or pensions.

The specifics of payroll

Calculating the salary of the conductor, take into account the number of hours worked by him. There is a limit of indicators below which you can not fall. There is also an upper bar, the excess of which is undesirable, as this can lead to an insufficient amount of time for the employee to rest. Some give up the profession when they find out how much a novice specialist earns - up to 25 thousand rubles. It is important to understand that in 1-2 years these figures can double due to experience, qualifications, and job changes.

Most of all, conductors of branded trains and those who serve international flights receive the most. Employers put forward additional requirements for the latter, but their level of earnings can be from 80 thousand rubles. Much depends on the company's strategy. For example, Russian Railways provides for regular bonus payments based on the results of the year, five years, and so on.

Bonuses and Perks

Job seekers should take into account the fullness and features of the social package. It provides free medical care under expanded programs, an increase in the seniority pension, options for free train travel around the country. For employees of Russian Railways, metro and others large companies vouchers to sanatoriums, camps for children, educational programs are provided.

Passenger car conductor is an interesting, promising and in-demand profession. It can be a guarantee of financial stability or a start career development. You just need to correctly understand the specifics of the direction, adequately assess your own capabilities.

My name is Suslonova Aksinya. I am 20 years old and I study at FEFU in the specialty " Social work"I am actively involved in social activities, I like to take pictures, edit videos (but this is more for myself). Even in my first year, I heard from friends that there are student teams where in the summer, in my spare time, you can work as a guide. It was my nursery a dream that you want to come true.

It may seem to some that there is nothing complicated in the work of a conductor: you just check tickets, give out bed linen, and help passengers find their place when boarding. But this is only at first glance. It seems to me that any work is associated with stress, but working with people is especially so.

For 15 days of following you come across absolutely different people: blind grandmothers, groups of schoolchildren, touring musicians and, of course, demobilization hurrying home. I can say that during my trips I spent a lot of nerves trying to resolve conflict situations and the demands of passengers, which sometimes reached the point of absurdity.

I took these cases as a chance to test myself to see if I could take control of the situation and quickly find a solution. Of course, I also had night shifts. As practice has shown, no matter how much you sleep during the day, at night it still makes you sleepy. But the night shifts had a definite plus - they are calmer, there are not so many passengers, everyone is sleeping, which means there are fewer problems.

The hardest thing during the night shifts was to force myself not to fall asleep on long hauls. Then an interesting book or scanwords saved me. There were, of course, other difficulties, for example, at some stations there is almost no lighting, and you often cannot understand: “Where is the platform? Which way to open the door? Is that a tree or a running passenger?”

I worked in the direction of Vladivostok-Moscow-Vladivostok. Unfortunately, I didn't have time at all to take a good look at the cities we stayed in. It is possible to calmly take a walk only in Moscow, and then everything, back home. But I still got a job, not travel.

According to the stories of acquaintances, there were cases when the conductors had to cook chicken legs in a kettle, but this did not happen to me. The restaurant car, of course, makes a discount for employees and you can eat cheaply, but almost all conductors cook for themselves. This is not as difficult as it seems: you just need to take a couple of cans of stew, rice with buckwheat or potatoes with you on a trip, and most importantly, a convenient microwave container. If you don’t have your own microwave, you can always go to the next car. I cooked both soups and cereals, and I also made salads from vegetables bought at some station.

If you start talking funny stories about the work of a conductor, then, probably, a small book will turn out. Starting from forgotten suitcases, dentures and underpants, to documents accidentally thrown into the trash. People are very funny, they just don't notice it behind them.

Of course, while I'm still a student, I can only work in the summer. It's scary to imagine how hard it is to work on trains in winter. Whether I will continue to work at Russian Railways in the future is still difficult to say, because it is not known how my life will turn out. But while I'm studying, then, of course, I will work. After all, working as a conductor is a very interesting and memorable experience for a lifetime, as well as a good opportunity to earn money in the summer.

From this article you will learn:

Long-distance train conductor is not an easy, but at the same time incredibly exciting profession! In terms of the number of impressions received daily, only the work of a flight attendant on domestic and international flights can be compared with it. New cities and countries, magnificent landscapes outside the window, constant communication with interesting people - isn't this the dream of any office worker absorbed in the daily routine?

For those who are tired of sitting in one place, who yearn for fresh discoveries and want the next working day to be different from the previous one, welcome to the profession of a train conductor, which does not even require special education to master!

How to become a conductor

With a strong desire to become a conductor of passenger cars, any person who has reached the age of majority can. To do this, it is enough for him to apply to the nearest railway depot, from where he will be sent to a three-month course. After their completion, subject to the successful completion of all examinations, which include both theoretical and practical parts, the graduate receives a certificate with the category assigned to him as an employee serving passenger cars. There are 4 such categories in total: the first two have cleaners, the third is assigned to all conductors immediately after they complete the courses, and they can earn the fourth in the process of work after they have completed advanced training. As a rule, conductors of the third category are entrusted only with work in simple trains, and those with the fourth category are entrusted with servicing passengers of branded trains.

Future prospects

Having passed all the qualification levels of the position of a conductor, having gained experience and having proven himself with better side, you can count on promotion to the foreman (train chief). True, this still needs to be higher education or complete specialized courses. The second seniority in the passenger composition is a mechanic, but only men can apply for this position.

Working conditions

The work schedule of any conductor depends on the route of the train to which it is attached. All flights are conditionally divided into local (travel time no more than a day) and long-distance (over this time). Serving a local destination, the conductor works on a schedule of 10 work shifts / 10 days off. And for the personnel of long-haul flights, an individual regime is established in accordance with how many days their composition spends on the road (“ work week” is exactly as many days as it takes to get to the destination and back, and the service personnel can spend the same number of days at home).

The conductor's salary directly depends on how many hours he "dashed off" in a month. In addition to the salary part, he may be credited with some allowances in accordance with district coefficient, premiums and other bonuses.

Among other things, conductors, like other workers railway transport, have good benefits provided by their own enterprise. For example, they are paid for travel from the depot to the station of their place of residence, once a year they, together with two minor children, can, at the expense of the employer, get to any point covered by the railway network and back, and once a year alone make a free trip "there -back" inside his branch of the railway.

Reduced travel is not the only privilege that guides can take advantage of. From the trade union, they are annually allocated free or partially paid vouchers to health institutions and preferential vouchers to summer camps for their children. They can be served in medical institutions intended only for railway workers, and in the event of an urgent need, the employer company bears the costs of treating an employee in need of assistance.

For loyalty to the profession, once every 5 years, conductors are encouraged with a bonus in the amount of 3-4 salaries, and for pensioners who have given railway over 20 years of their life, the right to an annual free round-trip ride and the opportunity to travel free of charge on commuter trains within 150 km from the station of residence is retained.

Conductor Responsibilities

If you still want to become a train conductor, you should know that official duties conductors can be divided into 2 groups. The first is related to the direct servicing of passengers: helping them get on and off the car, checking travel and personal documents, supplying bedding, distributing printed and food products, etc. By the way, I would like to dwell on the last “commercial” duty of the conductors in a little more detail. . You should not think that the staff working in the passenger cars are trying to “cheat” when offering to buy drinks, snacks or press! And even very obsessive attempts to sell products should not be taken as a desire to "weld" at the expense of passengers who are bored along the way - all this is not at all the case! The bosses are forcing the sale of conductors, and failure to fulfill the established revenue plan is even punishable by the ruble!

The second part of the conductor's functions is to ensure cleanliness and order in the cars, the smooth operation of all technical means and comfort conditions for passengers. These are duties such as:

regular cleaning of the interior;
maintaining a certain temperature and light regime in the car;
taking out the trash;
care for passengers;
etc.

In addition, the conductor bears financial responsibility for the safety of all property entrusted to him. Tea and bedding, interior equipment of cars placed in it technical devices- in the event of a breakdown of any of the objects belonging to the railway, the conductor reimburses the costs of repairing it from his wallet.

Yes, the work of a conductor of passenger cars is “both dangerous and difficult, and at first glance, as if not visible”! However, if it were not for these patient workers, the services of the railway would be used only by those for whom it is not possible to reach their destination in any other way. A friendly look and elementary gratitude for the assistance provided - this is the reward that any guide will be immensely happy about! Do not forget about this the next time you leave the train car - brighten up the gray everyday life of a person who spends a third of his life away from home and family!

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