Job description for it technologies specialist. Job description of it specialist. Indicators of efficiency and effectiveness of professional performance

(professional standard "Web and multimedia application developer")

1. General Provisions

1.1. The site support specialist belongs to the category of technical performers.
1.2. To work as a site support specialist, a person is accepted who has:
1) secondary vocational education - training programs for mid-level specialists;
2) work experience in the field of creation and maintenance of information resources for at least six months;
3) additional professional education - advanced training programs.
1.3. A site maintainer should know:
1) tools and methods for identifying requirements;
2) technologies of interpersonal and group communication in business interaction, the basics of conflict management;
3) architecture, device and principle of functioning of computing systems;
4) the principles of operation of communication equipment;
5) network protocols and fundamentals of web technologies;
6) the basics modern systems database management;
7) the structure and functioning of modern information resources;
8) industry normative technical documentation;
9) modern domestic and Foreign experience v professional activity;
10) rules of business correspondence;
11) examples of implementation in the subject area of ​​the project;
12) technologies for preparing and conducting presentations;
13) methods of managing teams and projects, development methodologies;
14) the basics of the theory of system analysis and the construction of interaction diagrams;
15) tools and methods of communication;
16) communication channels;
17) the culture of speech;
18) best practices for the subject area of ​​the project;
19) modern methods of testing the ergonomics of user interfaces;
20) basic requirements for the design of graphical interfaces, methods of transferring information in text, graphic, sound, video formats, depending on the category of the user, taking into account the age and characteristics of disabilities;
21) the basics of pedagogical design (for developers of educational R&D);
22) principles of installation and configuration software;
23) software tools and platforms for the development of web resources;
24) the basics of information security of web resources;
25) English at the level of reading technical documentation in the field of information and computer technologies;
26) the subject area of ​​the project for drawing up test plans;
27) fundamentals of change management;
28) database theory;
29) database storage and analysis systems;
30) programming basics;
31) modern standards for the interaction of components of distributed applications;
32) specialized knowledge of working with the installed DBMS;
33) principles of use digital signatures and the work of certification centers;
34) R&D capabilities;
35) communication models;
36) modern principles of building user interfaces;
37) methods and tools for assembling modules and software components;
38) interfaces of interaction with the external environment;
39) interfaces of interaction of internal modules of the system;
40) methods and tools for developing procedures for software deployment;
41) methods and tools for data migration and transformation;
42) modern principles of standardization of data exchange for information systems for the management of educational processes;
43) methods and tools for assembling and integrating software modules and components;
44) methods and means for verifying the performance of software releases;
45) languages, utilities and programming environments, tools for batch execution of procedures;
46) .....................
1.4. A site support specialist should be able to:
1) conduct a survey;
2) conduct interviews;
3) collect source documentation;
4) conduct negotiations;
5) conduct presentations;
6) prepare protocols of events;
7) plan work;
8) use all available methods of informing customers (telephone, fax, e-mail);
9) conduct business negotiations with potential customers;
10) establish and maintain a long-term relationship with the customer;
11) work with specialized software;
12) use software tools for interface design;
13) carry out the interface design process, taking into account existing regulations for the subject area of ​​the project;
14) apply tools to assess the effectiveness and convenience of the created interface, apply the data obtained to optimize the interface;
15) follow the procedure for installing the application software in accordance with the manufacturer's requirements;
16) identify incidents that occur during software installation and make a decision to change the installation procedure;
17) use the normative and technical documentation in the field of software;
18) test IR using test plans;
19) work with test data preparation tools;
20) choose and combine IR testing techniques;
21) interpret the business requirements of the customer for the preparation of test scenarios;
22) establish requirements for test results;
23) carry out routine procedures for data backup;
24) document routine procedures;
25) install application software;
26) configure the parameters of the web server;
27) install the DBMS;
28) develop regulatory documents;
29) identify the rights of users depending on the functionality of the IR;
30) regulate the levels of rights and roles of the IR;
31) apply regulatory procedures for managing the access rights of IR users;
32) choose a method of action from the known ones; control, evaluate and correct their actions;
33) analyze performance indicators of equipment and records of message logs;
34) carry out communications;
35) work with requests for correcting inconsistencies;
36) find out from the conversation with the customer and understand the causes of emergencies with the information resource;
37) analyze and solve typical customer requests;
38) apply the established rules business communication when communicating with the customer;
39) respond to customer inquiries within the time frame established by the regulations;
40) coordinate the solution of customer requests with the specialists of the relevant departments;
41) explain to customers the ways of solving the problem that has arisen;
42) work with software for receiving, processing and registering customer requests;
43) write the program code for the integration procedures of program modules;
44) use the selected programming environment to develop procedures for integrating software modules;
45) apply methods and tools for assembling modules and software components, developing procedures for deploying software, migrating and transforming data, creating software interfaces;
46) perform the procedures for assembling software modules and components into a software product;
47) adjust the parameters of the software product and launch assembly procedures;
48) assess the performance of the software product;
49) document the actions taken, problems identified and ways to eliminate them;
50) to identify the compliance of existing products with the requirements of customers;
51) create backup copies of programs and data, perform recovery, ensure the integrity of the software product and data;
52) ..................... (other requirements for necessary skills)
1.5. Site support specialist in his activitiesguided by:
1) ..................... (name of the constituent document)
2) Regulations on .....................(name of the structural unit)
3) this job description;
4) ..................... (names of local regulations governing laborfunctions by position)
1.6. The site support specialist reports directly to..................... (name of the manager's position)
1.7. ..................... (other general provisions)

2. Labor functions

2.1. Implementation of work on the creation (modification) and maintenance of information resources:
2.1.1. Collection of preliminary data to identify requirements for R&D.
2.1.2. Determination of the initial requirements of the customer for R&D and the possibility of their implementation.
2.1.3. Planning communications with the customer within the framework of the organization's standard regulations.
2.1.4. Design of IR sections.
2.1.5. Installation and configuration of application software and modules.
2.1.6. Testing the integration of IR with external services and accounting systems using the interaction of distributed system components.
2.1.7. Carrying out and regulation of work on backup and deployment of a backup copy of IR.
2.1.8. Data access control and definition of IR user rights levels.
2.1.9. Ensuring the safe and smooth operation of the site.
2.1.10. Registration and processing of customer requests in the technical support service.
2.1.11. Development of procedures for integrating software modules.
2.1.12. Integration of software modules and components and verification of software product releases.
2.2. ..................... (other functions)

3. Job responsibilities

3.1. The site maintenance specialist performs the following duties:
3.1.1. Within the framework of the labor function specified in paragraphs. 2.1.1 of this job description:
1) conducts a survey of customer representatives on the basis of prepared questionnaires;
2) carries out interviews with representatives of the customer;
3) performs documentation of the collected data in accordance with the regulations of the organization.
3.1.2. Within the framework of the labor function specified in paragraphs. 2.1.2 of this job description:
1) identifies the initial requirements of the customer for the R&D;
2) informs the customer about the existing IR, their capabilities and methods of implementation;
3) determines the possibilities of achieving compliance of the IR with the initial requirements of the customer;
4) draws up a protocol of negotiations with the customer.
3.1.3. Within the framework of the labor function specified in paragraphs. 2.1.3 of this job description:
1) draws up a plan of contacts with customers for a day (week, month);
2) agree on a plan of contacts with the customer.
3.1.4. Within the framework of the labor function specified in paragraphs. 2.1.4 of this job description:
1) analyzes the business requirements and business tasks of the interface;
2) designs the structure of the IR sections;
3) develops a user interface for IR using standards in the field of web development;
4) creates a prototype of the user interface using design software.
3.1.5. Within the framework of the labor function specified in paragraphs. 2.1.5 of this job description:
1) checks the compliance of the server equipment with the requirements of the IR;
2) performs installation of software and additional modules necessary for the correct functioning of the IR.
3.1.6. Within the framework of the labor function specified in paragraphs. 2.1.6 of this job description:
1) conducts integration testing of IR based on test plans;
2) fixes the results of IR testing;
3) eliminates the detected IR discrepancies with the test results;
4) develops testing requirements based on system requirements (business requirements, functional requirements, performance requirements);
5) draws up test plans based on the IR functionality.
3.1.7. Within the framework of the labor function specified in paragraphs. 2.1.7 of this job description:
1) monitors the execution of the backup procedure;
2) controls the completion of the backup procedure;
3) regulates the backup procedure;
4) launches the procedure for backing up the database and software settings necessary for the functioning of the IR;
5) performs routine data backup procedures;
6) checks the compliance of server hardware and software with the requirements of the IR;
7) installs the necessary software for the functioning of the IR;
8) manages software settings;
9) verifies the correct functioning of the IR.
3.1.8. Within the framework of the labor function specified in paragraphs. 2.1.8 of this job description:
1) changes the access rights of users to modules, data and sections of the IR;
2) applies special procedures for managing the access rights of IR users;
3) controls the observance of the access rights of the IR users;
4) regulates the rights of users in accordance with functional tasks;
5) regulates the rights of users in accordance with the role of the IR.
3.1.9. Within the framework of the labor function specified in paragraphs. 2.1.9 of this job description:
1) installs and configures Turing tests;
2) configures the integrity control of the IR files and application software;
3) manages the blocking of users based on information about behavioral factors;
4) monitors attacks on IR and performs appropriate actions.
3.1.10. Within the framework of the labor function specified in paragraphs. 2.1.10 of this job description:
1) accepts customer requests through various communication channels in accordance with the job assignment;
2) carries out registration of the customer's requests in the accounting system in accordance with the labor assignment;
3) Handles high-level escalation customer requests;
4) analyzes the customer's request in order to possible ways solutions to the problem;
5) classifies customer requests in accordance with the organization's regulations.
3.1.11. Within the framework of the labor function specified in paragraphs. 2.1.11 of this job description:
1) develops and documents software interfaces;
2) develops a procedure for assembling modules and software components;
3) develops a procedure for deploying and updating software;
4) develops a procedure for migration and transformation (conversion) of data;

3.1.12. Within the framework of the labor function specified in paragraphs. 2.1.12 of this job description:
1) assembles software modules and components into a software product;
2) connects the software product to the components of the external environment;
3) checks the performance of software product releases;
4) makes changes to the procedures for assembling modules and software components, software deployment, data migration and transformation;
5) assess and agree on the timing of the tasks.
3.1.13. As part of their labor functions carries out the instructions of his immediate supervisor.
3.1.14. ..................... (other responsibilities)
3.2...................... (other provisions on job responsibilities)

4. Rights

4.1. The site support specialist has the right to:
4.1. Participate in the discussion of draft decisions of the management of the organization, in meetings for their preparation and implementation.
4.1.2. Sign and endorse documents within their competence.
4.1.3. Request clarifications and clarifications from the immediate supervisor on these instructions, issued tasks.
4.1.4. To request on behalf of the immediate supervisor and receive from other employees of the organization the necessary information, documents necessary for the execution of the order.
4.1.5. To get acquainted with the draft decisions of the management concerning the function performed by him, with the documents defining his rights and obligations in the position held, the criteria for assessing the quality of the performance of his labor functions.
4.1.6. Demand the termination (suspension) of work (in case of violations, non-compliance with established requirements, etc.), compliance with established norms, rules, instructions; give instructions for correcting deficiencies and eliminating violations.
4.1.7. Submit proposals for the organization of labor within the framework of their labor functions for consideration by their immediate supervisor.
4.1.8. Participate in the discussion of issues related to executable job responsibilities.
4.1.9. ..................... (other rights)

5. Responsibility

5.1. The site support specialist is held liable for:
- per improper performance or failure to fulfill their official duties, provided for by this job description - in the manner prescribed by the current labor legislation Russian Federation, accounting legislation;
- offenses and crimes committed in the course of their activities - in the manner prescribed by the current administrative, criminal and civil legislation of the Russian Federation;
- causing damage to the organization - in the manner prescribed by the current labor legislation of the Russian Federation.
5.2. ..................... (other liability provisions)

6. Final provisions

6.1. This manual has been developed based on the ProfessionalWeb and Multimedia Application Developer standard approved byBy order of the Ministry of Labor of Russia dated January 18, 2017 N 44n, taking into account..................... (details of the organization's local regulations)
6.2. Familiarization of the employee with this instruction is carried out whenhiring (before signing an employment contract).
The fact of familiarization of the employee with this instruction is confirmed..................... (signed on the acquaintance sheet, which is an integral part of thisinstructions (in the log of familiarization with instructions); in a copyinstructions kept by the employer; in another way)
6.3. .....................

To provide a modern level of service, a company needs a specialist in charge of information technology. To hire a professional who will be able to perform the required amount of work, it is important to correctly draw up a job description for an IT department specialist in an organization.

It must take into account the level of education and vocational training in the field of information technology. In addition, this document contains a job description, as well as details of job responsibilities and required skills.

Job description

An IT professional's job is usually to design, operate, or maintain technology products. Not limited to working for technology companies, information technology (IT) professionals can work with any enterprise, agency, or organization that uses technology or manages large amounts of information. Regardless of the sector in which they work, IT professionals typically provide services related to software, hardware, databases, web resources, networks, and corporate systems.

Job description An IT professional may include responsibilities for network management, software development, and database administration. IT professionals can also provide technical support to the business or employees of the organization and train non-technical workers on how to work with information systems. Advanced information technology specialists can design systems and evaluate the effectiveness of resources already in use or new programs being introduced. In addition, they determine the practicality of changes and modifications to systems.

IT professionals can also work with external partners, including consultants, agencies, and vendors, to arrive at the most appropriate system or integrate multiple structures, if required by the IT professional's job description.

As IT tools are constantly changing, professionals need to be aware of new technologies and the potential effectiveness of these advances in their current system. For this purpose, the company can organize professional development and retraining.

Requirements for hiring

Typically, employers prefer to hire candidates with a secondary vocational education or a bachelor's degree to perform the duties of an IT specialist. On leadership positions are often accepted with a master's degree. Among the most in-demand specialties:

  • Computer Science.
  • Computer science.
  • Maths.
  • Mechanical engineering.
  • Statistics.
  • Operations research, etc.

Some certificates about further education can help increase job prospects. For example, training on working with systems from Oracle, Cisco and Microsoft.

If the job involves increased responsibility, there may be requirements for experience in this area or with systems. Very often, when conducting a competition for a vacancy, applicants are given a test task to assess the level of professionalism and skills.

Range of tasks to be solved

Information technology professionals work in positions that use computer information systems. The responsibilities of an IT department specialist include working with both software applications and computer equipment. Experience with multiple programming languages ​​and a variety of software and hardware is often required. Also, services performed by information technology professionals may include handling hardware and software problems or monitoring networks and databases.

How to write a job description for an IT specialist?

The job description of an IT specialist is the main document that defines the rights and obligations between an employee and an organization. A well-written document will help attract the most qualified candidates for an open position. Among the possible options for a vacancy are the following:

  • IT-specialist.
  • Senior IT Specialist.
  • Head of IT department.
  • IT professional certified in a specific area.
  • Part-time IT professional.
  • IT support specialist.

Here the level of responsibility and requirements for the knowledge of candidates are necessarily prescribed. The job description of an IT department specialist specifies the activities and responsibilities required for the job so that applicants can determine if they are qualified enough for a particular case.

Document structure

In order to regulate the relationship between the company and the employee, an IT specialist job description must be drawn up. A sample of such a document should include a number of mandatory sections:

  1. The general part is a description of the department, the hierarchy of subordination.
  2. Requirements for the position - level of education, experience, qualification requirements.
  3. Objectives - a description of the main job responsibilities.
  4. Functions - a list of specific tasks performed by an employee.
  5. Information - additional provisions for employee interaction inside and outside the organization.
  6. Rights - a description of the employee's basic rights.
  7. Responsibility - a description of the main duties of an IT department specialist and the consequences of their failure.
  8. Additions and changes - a field for marks about changes, if they were made to the instructions.
  9. I have read the instructions - full name, signature and date of reading the document (usually coincides with the date of the job order).

In addition to these sections, the structure of the document can be supplemented as needed. In budgetary organizations (for example, the job description of an IT specialist in a school), a list of regulations for work, ethical aspects of work, as well as a daily routine are additionally prescribed.

Section "Requirements for the position"

Required and preferred skills are listed here. This may include information about education, previous work experience, certifications and technical skills. Also, soft skills (soft-skills, for example, communication skills) and personality traits that are needed to successfully complete professional tasks can be indicated.

Note that too long a list of skills and requirements can scare off potential qualified candidates. Try to keep the section short but succinct and in sufficient detail to match the keywords and terms.

Section "Objectives"

Depending on what functionality is supposed to be entrusted to a particular specialist, a number of fundamental areas for IT specialists can be identified, each of which requires specific knowledge and skills:

  1. Helpdesk: A specialist is usually available 24/7, providing advice and assistance to everyone who uses a computer in the organization. He receives phone calls for help and responds to problems. Most of the time, an IT specialist can solve problems remotely, in especially difficult cases, on-site.
  2. Network administration: IT professional is responsible for support daily work computer network. Its job is to make sure the networked systems are communicating.
  3. Security: An IT professional is involved in the development of software to prevent cyberattacks. An information security professional develops software, such as data encryption programs and firewalls, to protect an organization's computer systems and networks.
  4. Database analysis: IT professional uses special software to organize, manage and store data (financial information, shipping documents, purchase orders, bills wages or administrative expenses). The database administrator provides this information to users in the organization and sets up security procedures to prevent unauthorized access.
  5. Cloud Computing: Moving your data warehouse to the cloud. An IT professional is a cloud infrastructure architect that meets the unique requirements of an organization.
  6. Software Development: This specialist works with other IT departments to create programs that perform specific tasks.
  7. Software engineer: tests and installs systems on computers.
  8. Analyst, Business Analyst: A technician takes data that a company stores on their computer or in the cloud and converts it into charts and tables.

Section "Functions"

The section "Functions" is the most important part of the description in the job description of an IT specialist in the Republic of Kazakhstan (in terms of competencies). Tasks that are performed on a regular basis are indicated here. Examples of functional descriptions include the following:

  • Assess the infrastructure on a regular basis to ensure its future work.
  • Managing the day-to-day operations of the IT department.
  • Developing new strategies and IT procedures to improve efficiency, improve workflow and improve customer satisfaction.
  • Coordinate the needs of internal IT professionals and remote workers, suppliers and contractors.
  • Protecting customer data from outside intrusion using encryption, secure data storage and other necessary means.
  • Assistance in installing new hardware and software and in training employees on how to use it.
  • Management and supervision of departmental quotas.
  • Development of proposals for possible updates and changes in the IT department.

Final provisions

Depending on the volume and nature of the work of an IT specialist, the amount of his remuneration is established. According to Rostrud, the average salary in the IT industry in Russia is 40,000 rubles.

Thus, an employee of this department is a fairly highly paid specialist, the organization of whose activities requires increased attention. Given the rapid development of information technology, the range of tasks of the IT department may change. For more flexible regulation, it is recommended to revise the job description together with the employee and supplement it with clauses, taking into account the tasks and level of development of the IT sphere.

I. General Provisions

This manual applies to technician department of information technology of the enterprise and is developed in accordance with:
- A qualification guide to the positions of managers, specialists and other employees.
Resolution of the Ministry of Labor and Social Development of the Russian Federation of August 21, 1998 No. 37 (as amended on 02.01.00).
1.1. This job description defines the functional duties, rights and responsibilities of a specialist in technical support.
1.2. A person with at least 2 years of experience in a similar position is appointed to the position of a technical support specialist.
1.3. A technical support specialist is appointed and dismissed by order of the director of the enterprise.
1.4 The technical support specialist reports directly to the supervisor
Information Technology Support Department.
1.5. The main performance indicators are:
1.5.1. organization of uninterrupted operability of peripheral equipment:
printers, multifunctional devices, print servers, faxes, telephones,
scanners, copiers, monitors, keyboards, mice, etc .;
1.5.2. Restoring the operability of IT hardware and equipment within the terms specified in the "Agreement on the access level";
1.5.3. Keeping in order of the cable network system (SCS) of its branch;
1.5.4. Organization of warranty repair of computer equipment;
1.5.5. timely replenishment of the reserve Supplies and equipment;
1.5.6. Formation of the procurement budget for a month, no later than the 25th day of each month;
1.5.7. Formation of the procurement budget for the week, no later than Wednesday of each week.

II. Job responsibilities

Technical Support Specialist:
2.1. Supports the functioning of the user's workstations.
2.2. Carries out routine maintenance of equipment.
2.3. Monitors the performance of the software of the user's workstations.
2.4. Organizes the purchase and receipt of equipment with the preparation of the necessary documents.
2.5. Monitors the availability and operational status of anti-virus systems.
2.6. Plans and implements a security strategy to protect data and network shares, including folders, files, and printers.
2.7. Plans and implements a network event audit strategy to detect and remediate security breaches. Manages resources and controls their use.
2.8. Schedules and performs regular backups to ensure that critical data is quickly recovered.
2.9. Plans, creates and leads Accounts users and groups to provide each user with the ability to register on the network and access the necessary resources.
2.10. Monitors the standardization of software and equipment of user workstations. Removes software not approved by the IT department. Develop a standard set of software together with the system administration group. Conduct preliminary testing.
2.11. Accepts requests for maintenance of services (Help Desk). Performs them in accordance with the established regulations.
2.12. Keeps records of equipment in 1C in accordance with the established regulations. Carries out an inventory according to the orders of the department.
2.13. Carries out the movement of equipment between employees, warehouses and branches.
2.14. Accepts applications for the purchase of equipment (“Application in IT”). Checks the correctness of their filling and the availability of the necessary approvals.
2.15. Installs, configures, maintains everything software products used in the branch.
2.16. Performs other work of varying degrees of complexity related to the functioning of a computer system and applied mat. securing
2.17. He brings his innovations, comments and suggestions on the work of the IT department to the head of the IT support department.
2.18. He plans his work and reports in a timely manner to the head of the IT support department.
2.19. Fulfills the orders of the Head of the IT Department, Head of the IT Support Department.
2.20. Coordinates work plans with the head of the IT support department.
2.21. Improves his professional level with the help of special courses, senior system administrator, as well as self-study.
2.22.Improves the computer literacy of the company's employees. Participates in the development of instructions, training of company employees.

A technical support specialist has the right to:
3.1. To get acquainted with the draft decisions of the management of the enterprise concerning its activities;
3.2. Submit proposals for improving the work related to the responsibilities provided for in this instruction for the management's consideration;
3.3. Require and receive from all structural divisions of the enterprise information and documents on issues within its competence;
3.4. Require the management of the enterprise to assist in the performance of their duties and rights.
3.5. Make proposals for improving the quality management system;
3.6. Participate in activities aimed at correcting and preventing inconsistencies in the quality management system.

IV. A responsibility

The technical support specialist is responsible for:
4.1. For non-fulfillment (improper fulfillment) of their official duties, provided for by these job descriptions, within the limits determined by the current labor legislation of the Russian Federation.
4.2. For committing an offense in the course of carrying out its activities - within the limits determined by the current administrative, criminal and civil legislation of the Russian Federation.
4.3. For causing material damage - within the limits determined by the current labor, criminal and civil legislation of the Russian Federation.
4.4. For untimely and poor-quality execution of documents on behalf of the director of the enterprise, improper record keeping in accordance with the current rules and instructions, as well as the use of information by department employees for non-official purposes.

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This job description defines the functional responsibilities, rights and responsibilities of a technical support specialist.

A sample job description for a specialist in the IT service and material support department of information technology management

I. General Provisions

This Job Description defines the areas of activity, job duties, rights, responsibilities and relationships of the Specialist of the IT Service and Material Support Department of the Information Technology Department.
A specialist of the IT Service and Material Support Department (hereinafter referred to as the Specialist) is directly subordinate to the Head of the IT Service and Material Support Department.
Reception, appointment and dismissal of the Specialist from the position held by the Order of the Chairman of the Management Board after approval of the candidacy in the prescribed manner.
In his activities, the Specialist is guided by the following documents:
- Ukrainian legislation;
- the Articles of Association of the Company;
- Prospective development plan of the Company;
- Orders, instructions and instructions of the General Director of the Company;
- Rules of the internal labor regulations of the Company;
- Working Regulations governing the implementation of the main functions of the Information Technology Department and the IT Service and Material Support Department;
- Instruction on record keeping;
- Regulations on the Office of Information Technologies;
- This Job Description.
The specialist must know and use in his work:
- Basic network technologies;
- Operating systems of the Windows family;
- Principles of building information systems;
- Principles of building communication systems;
- Rules and norms of labor protection, safety, industrial sanitation and fire protection.
The specialist must have the following skills:
- Use of PC and application programs;
- Technical support for users;
- Repair and maintenance of computer and office equipment.
A person with at least 1 year of experience in the field of computer information technologies is appointed to the position of a Technical Support and Communication Specialist.

_________________________________________________________________.

II. Job responsibilities

To carry out the current and future tasks of the Department.
Provide operational support to users.
Ensure operability or quick replacement of users' equipment.
Develop proposals for the formation of plans perspective development Department.
Timely and efficiently fulfill their duties, tasks and functions of the Department.
When organizing work on technical support for structural divisions of the Company to ensure their effective work in the local electronic network, the Specialist must:
- Carry out work on servicing users of the local electronic network of the Company in accordance with the established procedure.
- Supervise the work of public office equipment (printers, copiers) and promptly take measures for its repair and supply of consumables.
When organizing work to provide the structural divisions of the Company with the necessary computer, copying and duplicating and other electronic office equipment, the Specialist is obliged to:
- To carry out work on the analysis and generalization of the needs of the structural divisions of the Company in computer, copying and duplicating and other electronic office equipment.
- Develop proposals on the quality, quantity, composition and configuration of equipment required to automate the work of the Company's structural divisions, and submit them for consideration by the Company's management.
- Provide computers and duplicating equipment for the workplaces of the Company's employees in accordance with the established procedure.
- Organize the performance of maintenance work on computer equipment and copying equipment of the Company in the prescribed manner.
- Carry out work on the modernization of computer equipment in the prescribed manner.
- To carry out selective control over the observance of the rules of operation by users of computing, copying and duplicating and other electronic office equipment.
When organizing work to provide the Company with telephone and other electronic communication The specialist is obliged:
- Provision of technical assistance and advice to the branches of the Company in organizing communications.
- Provide connection of telephone equipment to end users.
_________________________________________________________________.
_________________________________________________________________.

III. Rights
The specialist has the right:

To get acquainted with the draft decisions of the Company's management regarding the activities of the Department.
Make suggestions for improving the work related to the responsibilities provided for by this Job Description.
Submit proposals for the development of documents regulating the activities of the Department, in accordance with the established procedure.
Develop draft agreements and submit them for approval to the Company's management.
In case of violation of the rules of operation of technical and software tools raise the issue of taking disciplinary and other measures and sanctions against the perpetrators;
Obtain functions and access rights to information when working with a corporate automated information system defined by the "Instruction on ensuring the safety of commercial secrets".
Do not fulfill requests given orally without written or electronic consent from the head of the Information Technology Department.
_________________________________________________________________.
_________________________________________________________________.

IV. A responsibility

Control over the fulfillment of the duties assigned by this instruction to the Specialist is carried out by the Head of the IT Service and Material Support Department and / or the Head of the Information Technology Department.
Overlay disciplinary action for poor quality, untimely or dishonest performance of their duties is carried out on the basis of the order of the General Director.
In accordance with the distribution of rights and obligations established by this Job Description, the Specialist bears disciplinary responsibility for:
- Improper or untimely fulfillment of their official duties, provided for by this Job Description within the limits determined by the current labor legislation of Ukraine;
- Offenses committed in the course of carrying out their activities;
- Causing material damage to the Company - within the limits determined by the current labor, criminal and civil legislation of Ukraine;
- Failure to comply with decisions taken by the management bodies of the Company on issues related to the competence of the Specialist;
- Failure to comply with instructions and orders of the General Director and senior management regarding the activities of the Specialist;
- Disclosure of commercial secrets;
- Disclosure of confidential information that has become known in the course of official activities;
- Inaccuracy of information provided at the request of the Company's management, as well as at the request of employees of other structural divisions of the Company, except for cases related to the participation of the Company's Internal Security Service.

Business at the present time has a very dynamic structure, therefore, all kinds of communication technologies that promote it become its basis. successful development and becoming. In all areas of business, various most effective technologies are used. If a company acquires such an information system, then it is possible to observe effective control, analysis of the company's activities, decision-making based on relevant and holistic information. In addition, you can maintain control over the resources of the enterprise, over business processes, carry out successful management, make changes to the structure of the company, respond to any changes that occur and, if necessary, provide timely assistance.

An IT manager performs many functions related to the implementation of information technology. In addition to managing the IT department, he is obliged to: introduce the system into the production structure, adapt it to the specific conditions already existing in the company. In addition, the system should be adjusted in such a way that it could easily be adapted to any changes that contribute to the successful development of the business, as well as increase the efficiency of all actions that the company will take to carry out its activities.

Other responsibilities of the IT manager include the selection of tools and resources for automation, while the manager must find the opportunity to least cost resolve all issues related to setting up and using the system in production. It is the manager who is responsible for complete automation in several areas of production. These include: network equipment management, server coordination, and corporate applications, storage and protection of information, management of all PCs on the territory of the organization, as well as coordination of the support service.

So, speaking about the areas of activity of an IT manager, one can make the following definition: he has two obligatory components of his work - these are technological support and social management activities.

The information system and its operation must fully satisfy all the needs that employees need. In addition, each user individually must have a good understanding of its structure, learn all the rules for operation, fall under the distribution of responsibilities, and also get his own measure of responsibility for maintaining the operation and functioning of the entire system.

The information technology manager has certain requirements regarding his education. For example, he must have a higher technical education, and also experience needed work in this area. Requirements regarding his personal qualities also have special specifics, for example, he must have analytical and systems thinking, the ability to teach, have his own opinion and the ability to defend him. Also, the manager must be able to understand the essence of the processes of transferring information, as well as regarding the solution of problems that arise for the end user. Automation strategy and personal work, should also be skillfully synthesized by such a specialist.

The main goal for an IT manager is that he applies the most advanced technologies in order to automate the management of the entire organization. To achieve his work goals, he must be able to get the job done at a minimum cost. It depends on him how the culture of corporate work will be formed.

The position of an IT manager belongs to the category of employees who perform the duties of managers.

This position can be obtained by a citizen who has a higher or secondary education, vocational education, knowledge of information systems and technologies, efficiently and competently carry out management, have at least three years of work experience.

It is imperative that an IT manager knows the following:

  • be well versed in the regulatory and methodological materials regarding the organization automated systems on management;
  • understand hardware, network and software;
  • have the proper level of knowledge in the field of network tools, as well as system management;
  • organization of planning, and operational management for production;
  • understand the structure of production, have a good knowledge of production, as well as functional within structural relationships;
  • understand the setting of tasks, as well as the structure of their algorithms;
  • understand the basics of data design and analysis, as well as programming;
  • have knowledge of IT and information processes;
  • master the basics of management;
  • to be proficient in a foreign language;
  • know social psychology and socio-technological systems;
  • understand the basics of economics, skillfully establish the production process, as well as labor and carry out successful leadership;
  • have the proper level of knowledge in the field of information legislation;
  • know the basics of labor legislation;
  • have knowledge of the rules of labor protection, as well as safety measures when working in production.

The job responsibilities of an IT manager are as follows:

  1. To be able to define tasks for the implementation of the information system, direct the development, and also apply the information system itself.
  2. To select the most harmonious and balanced combination between the user's needs and the capabilities of the information system itself.
  3. The manager should create the basis for an information system of a methodological type.
  4. He is responsible for planning the preparation of project documents, calculating the amount of the total payment for the information system and ensuring its successful operation.
  5. Draw up contracts with partners who act as suppliers and contractors.
  6. Ensure supervision of all work carried out in terms of setting up as well as maintaining the information system.
  7. The manager carries out:
  • Providing control, as well as installation software for programs.
  • Plan where the company's resources will go.
  • Carry out management at the request of users, regarding the service.
  • Correct and make changes, manage requests for changes made, confirm and schedule any necessary changes, and prioritize requests.
  • Manage the composition of the management system, which includes: control over the entire infrastructure, which is carried out with the help of the support of the entire the necessary information, about the resources required for the work; providing information on the current situation and history of each component in the entire infrastructure; interaction of parts of the infrastructure.
  • Reliability Assurance Office.
  • Elimination of all identified problems and irregularities in the operation of the services used by the enterprise.
  • Ensures continuous operation of the system, and also takes quick action to eliminate any sudden irregularities and errors.
  • The manager analyzes the changes taking place in the automation of production work, and also takes into account all the measures for proactive management.
  • Supervises the development of new instructions, manuals and other regulatory materials that are applied in relation to the operation of IS.
  • The manager prepares the necessary reports, thinks over and submits proposals for the modernization and improvement of the information system.

IT manager - technology has certain rights in the field of carrying out their activities. So, for example, he has the right to receive the following information:

  • Investigate the documentation defining his rights, as well as duties in the post of the position that he occupies, examine the criteria for assessing quality in relation to the performance of all official duties.
  • Has the ability to offer management a variety of options for improving activities that are associated with the current job description.
  • The manager has the right to personally request data on the documents that are needed in order to complete the task assigned to him. In addition, he can ask his assistant about it or assign this task to the head of the unit.
  • This person has the full right to put forward requirements in relation to the management of the enterprise, regarding the provision of all needs, and the creation of decent organizational and technical conditions, thanks to which the company's activities will be successfully carried out.

The IT manager has certain responsibilities. Occupying his position in the work collective, he is obliged to:

  • He undertakes to be responsible for actions related to the fulfillment or non-fulfillment of his direct duties, in accordance with the job descriptions put forward by the current legislation.
  • Responsible for all ongoing legal violations that occur during the period of his work. Administrative, criminal or civil liability can be applied to him, in accordance with the requirements put forward by the current legislation of the country.
  • The manager is responsible for any material damage and losses incurred by the company. The scope of liability is also determined by the current labor and civil liability law.

This section provides an opportunity to get acquainted with the samples of job descriptions in the section “IT, computers, working on the Internet” and examples of filling them out. The relevance of the information provided corresponds to all changes in the legislation of the Russian Federation as of the year.

> Job description for IT specialist

This job description defines the functional responsibilities, rights and responsibilities of a technical support specialist.

A sample job description for a specialist in the IT service and material support department of information technology management

I. General Provisions

This Job Description defines the areas of activity, job duties, rights, responsibilities and relationships of the Specialist of the IT Service and Material Support Department of the Information Technology Department.
A specialist of the IT Service and Material Support Department (hereinafter referred to as the Specialist) is directly subordinate to the Head of the IT Service and Material Support Department.
Reception, appointment and dismissal of the Specialist from the position held by the Order of the Chairman of the Management Board after approval of the candidacy in the prescribed manner.
In his activities, the Specialist is guided by the following documents:
- Ukrainian legislation;
- the Articles of Association of the Company;
- Prospective development plan of the Company;
- Orders, instructions and instructions of the General Director of the Company;
- Rules of the internal labor regulations of the Company;
- Working Regulations governing the implementation of the main functions of the Information Technology Department and the IT Service and Material Support Department;
- Instruction on record keeping;
- Regulations on the Office of Information Technologies;
- This Job Description.
The specialist must know and use in his work:
- Basic network technologies;
- Operating systems of the Windows family;
- Principles of building information systems;
- Principles of building communication systems;
- Rules and norms of labor protection, safety, industrial sanitation and fire protection.
The specialist must have the following skills:
- Use of PC and application programs;
- Technical support for users;
- Repair and maintenance of computer and office equipment.
A person with at least 1 year of experience in the field of computer information technologies is appointed to the position of a Technical Support and Communication Specialist.

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II. Job responsibilities

To carry out the current and future tasks of the Department.
Provide operational support to users.
Ensure operability or quick replacement of users' equipment.
Develop proposals for the formation of plans for the long-term development of the Department.
Timely and efficiently fulfill their duties, tasks and functions of the Department.
When organizing work on technical support for structural divisions of the Company to ensure their effective work in the local electronic network, the Specialist must:
- Perform work on servicing users of the local electronic network of the Company in accordance with the established procedure.
- Supervise the work of public office equipment (printers, copiers) and promptly take measures to repair it and supply consumables.
When organizing work to provide the structural divisions of the Company with the necessary computer, copying and duplicating and other electronic office equipment, the Specialist is obliged to:
- To carry out work on the analysis and generalization of the needs of the structural divisions of the Company in computer, copying and duplicating and other electronic office equipment.
- Develop proposals on the quality, quantity, composition and configuration of equipment required to automate the work of the Company's structural divisions, and submit them for consideration by the Company's management.
- Provide computers and duplicating equipment for the workplaces of the Company's employees in accordance with the established procedure.
- Organize the performance of maintenance work on computer equipment and copying equipment of the Company in the prescribed manner.
- Carry out work on the modernization of computer equipment in the prescribed manner.
- To carry out selective control over the observance of the rules of operation by users of computing, copying and duplicating and other electronic office equipment.
When organizing work to provide the Company with telephone and other electronic communications, the Specialist must:
- Provision of technical assistance and advice to the branches of the Company in organizing communications.
- Provide connection of telephone equipment to end users.
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III. Rights
The specialist has the right:

To get acquainted with the draft decisions of the Company's management regarding the activities of the Department.
Make suggestions for improving the work related to the responsibilities provided for by this Job Description.
Submit proposals for the development of documents regulating the activities of the Department, in accordance with the established procedure.
Develop draft agreements and submit them for approval to the Company's management.
In case of violation of the rules for the operation of hardware and software, raise the issue of taking disciplinary and other measures and sanctions against the perpetrators;
Obtain functions and access rights to information when working with a corporate automated information system, as defined by the "Instruction on ensuring the safety of commercial secrets."
Do not fulfill requests given orally without written or electronic consent from the head of the Information Technology Department.
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IV. A responsibility

Control over the fulfillment of the duties assigned by this instruction to the Specialist is carried out by the Head of the IT Service and Material Support Department and / or the Head of the Information Technology Department.
The imposition of disciplinary sanctions for poor quality, untimely or dishonest performance of their duties is carried out on the basis of the order of the General Director.
In accordance with the distribution of rights and obligations established by this Job Description, the Specialist bears disciplinary responsibility for:
- Improper or untimely fulfillment of their official duties provided for by this Job Description within the limits determined by the current labor legislation of Ukraine;
- Offenses committed in the course of carrying out their activities;
- Causing material damage to the Company - within the limits determined by the current labor, criminal and civil legislation of Ukraine;
- Failure to comply with decisions taken by the management bodies of the Company on issues related to the competence of the Specialist;
- Failure to comply with instructions and orders of the General Director and senior management regarding the activities of the Specialist;
- Disclosure of commercial secrets;
- Disclosure of confidential information that became known in the course of official activities;
- Inaccuracy of information provided at the request of the Company's management, as well as at the request of employees of other structural divisions of the Company, except for cases related to the participation of the Company's Internal Security Service.

874 General Provisions

874.1 This job description is the main regulatory and organizational document that establishes the functions, rights and obligations, responsibility of an information technology specialist, regulating the organization of his activities, the procedure for business interaction with officials of structural units XXX.

874.2 This job description is a document of direct action, comes into force from the date of approval and is mandatory for the employee from the moment he is familiarized with the signature.

874.3 Appointment and dismissal from office are carried out by order of the director of branch XXX.

874.4 The information technology specialist is directly subordinate to the leading information technology specialist, in his absence - to the head of the information technology department of the branch "XXX - XX" (city ________) XXX.

874.5 The information technology specialist is functionally subordinate to the deputy head of the DIT for the development of branches.

1.6 The IT specialist can replace the leading IT specialist of the information technology department of the branch during his absence.

875 Objectives and job responsibilities

875.1 The activities of an information technology specialist are aimed at achieving the following goals:

875.1.1 Branch User Support;

875.1.2 Support for the operation of the local computer network of the branch;

875.1.3 Maintenance of IT equipment, including computers, printers, scanners, network devices (hubs, bridges, switches, etc.)

875.1.4 Ensuring the operation of standard system software (operating systems, office software products, other products developed outside the enterprise and used as standard software);

875.2 In order to achieve the established goals, an information technology specialist performs the following duties:

875.2.1 Conducts preventive work on IT equipment;

875.2.2 Carries out commissioning, repair and modernization of IT equipment;

875.2.3 Takes part in setting tasks for work by a third-party organization installation works expansion and reorganization of the local area network;

875.2.4 Installs, configures and updates operating systems, office applications, other standard software;

875.2.5 Advises users on the operation of IT equipment and software installed at their workplaces;

875.2.6 Fulfills the requests of users in the branch.

876 Performance Assessment Indicators

The activities of an information technology specialist are assessed based on the following indicators:

3.1 Accuracy, quality and timely execution of received orders from departments, absence of user claims;

3.2 Execution individual plans works.

877 Company-wide standards

The activities of an information technology specialist are governed by general corporate norms, as reflected in the following documents:

877.1 Internal labor regulations;

877.2 Enterprise standard " Business Etiquette... Corporate uniform standard "

877.6 Regulation on the protection of personal data of employees XXX;

877.7 Regulations on the information technology department (ITD) of the XXX branch;

877.8 This job description.

An information technology specialist has the following rights necessary to perform his functional duties:

5.1 Receive any information required to perform their tasks from the management and employees of XXX Branch;

5.2 To independently assess the feasibility and technical feasibility of making changes in the configuration of computer equipment, system software settings.

879 Liability

An information technology specialist is personally liable to the director of the branch for failure to fulfill or improper fulfillment of his functional duties in achieving the established goals, as well as improper use of the rights granted to him:

- in accordance with the current labor legislation of the Russian Federation, internal regulations, labor contract the employee bears disciplinary responsibility;

- in accordance with the agreement on full individual material responsibility, the employee bears material responsibility.

880 Requirements for an employee when applying for a job

881 Glossary of specific terms and abbreviations

The instruction fully reflects the content and specifics of the activity of this official.

882 Acceptance Sheet

I have read the job description and accept the obligations to fulfill the standards of activity established in it. I received a copy of the job description.

How to write a job description for an information technology manager (IT manager)

First of all, in conditions of fierce competition and information rivalry, it is necessary to describe the restrictions that will apply to the information technology manager during his work in the organization and after leaving it. This will provide a basis for protecting the interests of the company in court and will protect the employee from the negligent attitude of the employee. The security of information to which the hired person will have full access should be a priority when writing a manual.

Among other things, your IT manager must have management skills and a talent for teaching other people and resolving conflict issues. This employee will constantly have to deal with other people's questions about the use of hardware and software, so the requirements for candidates should be presented even at the interview stage. It is imperative to reflect such an important point in the job description.

In addition to responsibilities and restrictions, an IT manager should have broad rights, since he, as a specialist belonging to the category of managerial personnel, will have to independently solve complex problems. If a manager is forced to constantly coordinate his actions with his superiors, you will not get the speed of renewal that is required in the modern world. In this regard, the job description should describe the chain of command, including for the period probationary period until the trust in the employee is confirmed by his real actions.

Mostly, the information technology manager, of course, must have the appropriate qualifications, which should be reflected in order for the personnel officer to have reason to refuse a candidate without specialized technical education or the necessary work experience.

1. General Provisions

1.1. The position of the chief specialist of the financial and economic department (hereinafter - Chief Specialist) belongs to the group of posts of the municipal service in the category of "specialists".

1.2. The chief specialist reports directly.

1.3. A person with a higher economic education in the specialty and experience of municipal service ( public service) at least a year / years or at least a year / years of work experience in the specialty.

1.4. The chief specialist is appointed and dismissed by order.

1.5. The chief specialist should know:

- the Constitution of the Russian Federation;

- The Budget Code of the Russian Federation and other normative legal acts governing budgetary legal relations and the budgetary process;

- normative legal acts regulating the issues of the organization local government, municipal service, combating corruption, placing a municipal order;

- methods of management and management;

- the procedure for keeping records and drawing up reports on the economic and financial activities of the institution;

- the procedure for the conclusion and execution of municipal contracts;

- regulations and instructions for the office work of local self-government bodies;

- the structure of local government bodies;

- the procedure for the formation and execution of the budget;

- the procedure for conducting accounting and reporting;

- issues of socio-economic forecasting, labor relations;

- issues of trade and consumer services for the population;

- the procedure for maintaining municipal statistics;

- fundamentals of legislation on labor and labor protection of the Russian Federation;

- internal labor regulations;

- rules and regulations of safety, industrial sanitation and fire protection;

1.6. The chief specialist must have professional skills:

- qualified work planning;

- organizing and ensuring the fulfillment of tasks;

- effective planning of working hours;

- prevention and resolution of conflicts;

- preparation business letter;

- practical application of regulatory legal acts;

- the ability to control processes and analyze the results of activities;

- effective and consistent organization of work on relationships with organizations, government agencies, the population;

- effective collaboration with colleagues;

- adaptation to changes in the situation and the use of new approaches to solving emerging problems;

- work with official documents.

2. Job responsibilities

The chief specialist is obliged:

2.1. Comply with the Constitution of the Russian Federation, federal constitutional laws, federal laws, other regulatory legal acts of the Russian Federation, laws and other regulatory legal acts, the Charter and other municipal legal acts and ensure their implementation.

2.2. Execute orders, instructions and instructions of higher-ranking officials in the order of subordination, issued within the limits of their official duties and powers, in full and on time. Do not execute illegal orders. Upon receipt of an assignment from the relevant manager, which, in his opinion, is unlawful, submit to the ordering manager in writing substantiation of the illegality of this order, indicating the provisions of regulatory legal acts that may be violated during the execution of this order. If the head confirms this order in writing, refuse to execute it.

2.3. Observe the rights and legitimate interests of citizens and organizations in the performance of official duties.

2.4. Maintain the level of qualifications necessary for the proper performance of official duties, master modern methods work.

2.5. Do not disclose information constituting state and other protected federal laws secrecy, as well as information that has become known to him in connection with the performance of official duties, including information concerning the private life and health of citizens or affecting their honor and dignity.

2.6. Give testimony and make statements regarding information containing state secrets or other secrets protected by law, only in connection with an initiated criminal case or in other cases directly provided for by law, having warned about this in writing.

2.7. Protect state and municipal property, including those provided to him for the performance of official duties, and the property of other employees.

2.8. Annually submit information about their income, property and property obligations, as well as information about income, property obligations of their spouse and minor children.

2.9. Inform about the withdrawal from the citizenship of the Russian Federation on the day of withdrawal from the citizenship of the Russian Federation or the acquisition of the citizenship of a foreign state on the day of acquiring the citizenship of a foreign state.

2.10. Observe restrictions, fulfill obligations, not violate the prohibitions that are established by the Federal Law "On Municipal Service in the Russian Federation" dated March 2, 2007 N 25-FZ and other federal laws.

2.11. Communicate personal interest in the performance of official duties, which may lead to a conflict of interest, and take measures to prevent such a conflict, as well as to prevent any possibility of a conflict of interest.

2.12. Notify the prosecutor's office or other state bodies about all cases of contacting him by any persons in order to induce him to commit corruption offenses.

2.13. Participate:

- in the development of forecasts of socio-economic development for the long, medium and short term;

- in the development and implementation of measures for the financial recovery of the economy, support and protection of the interests of producers of goods, performers of works and services of the settlement;

- in the preparation of proposals on the main directions of credit policy, improvement of the state of settlements and payments;

- in the preparation of local targeted programs;

- in the development of measures aimed at the formation and implementation of investment policy;

- in financing investment programs;

- in the study of the problem of financing federal and regional programs in the territory;

- in the preparation of documentation for the provision and financing of federal and regional programs;

- in the development of draft legal acts of bodies and officials local government;

- in the development of proposals for the development of tax legislation;

- in the development and implementation of measures to improve the structure of local budget expenditures, to ensure economical and rational spending of budget funds.

2.14. To exercise, within its competence, control over the implementation of resolutions, legislative and executive initiatives in the field of financing federal and regional programs in the territory, over the state of accounting for financing and the targeted use of funds from the federal and regional budgets.

2.15. Organize and implement the development of draft budget.

2.16. Exercise constant control over the targeted use of budget funds.

2.17. To interact with the bodies of state, municipal financial control.

2.18. Prepare reports on budget execution in terms of expenditures within the limits of its competence.

2.19. Ensure the conclusion of contracts within the limits of budgetary obligations in accordance with the current legislation.

2.20. Submit draft regulatory legal acts for consideration, issue instructions, issue instructions on issues within its competence.

2.21. Consider appeals and applications of citizens and legal entities, make decisions within their competence.

2.22. Plan your work, report on the work done.

2.23. Supervise the work of subordinate employees.

3. Rights

The chief specialist has the right:

3.1. To familiarize himself with the documents establishing his rights and obligations for the substituted position of the municipal service, the criteria for assessing the quality of the performance of official duties and the conditions for promotion.

3.2. To ensure the organizational and technical conditions necessary for the performance of official duties.

3.3. For wages and other payments in accordance with labor legislation, legislation on municipal service and an employment agreement (contract).

3.4. Rest, provided by the establishment of the normal duration of the working (service) time, the provision of days off and non-working days holidays as well as annual paid leave.

3.5. To receive, in accordance with the established procedure, information and materials necessary for the performance of official duties, as well as to make proposals on improving the activities of the local self-government body, the election commission of the municipal formation.

3.6. To participate on their own initiative in the competition for filling a vacant position in the municipal service.

3.7. For advanced training in accordance with the municipal legal act at the expense of the local budget.

3.8. To protect your personal data.

3.9. To familiarize himself with all the materials of his personal file, with reviews of professional activities and other documents before entering them into his personal file, as well as to attach his written explanations to the personal file.

3.10. Association, including the right to create trade unions, to protect their rights, socio-economic and professional interests.

3.11. To consider individual labor disputes in accordance with labor legislation, to protect their rights and legitimate interests in the municipal service, including appealing their violations in court.

3.12. For retirement benefits in accordance with the legislation of the Russian Federation.

3.13. Supervise the work of subordinate employees, give them orders within the framework of their official duties and demand their strict execution, make proposals to the management on their encouragement or imposition of penalties.

3.14. Sign and endorse documents within their competence.

3.15. Perform other paid work after prior written notice, unless it creates a conflict of interest.

4. Responsibility

4.1. The chief specialist is responsible for non-fulfillment or improper fulfillment of the duties assigned to him; for actions or inaction leading to violation of the rights and legitimate interests of citizens; for divulging state secrets, as well as information that became known to him in connection with the performance of official duties in accordance with the Federal Law "On municipal service in the Russian Federation" dated March 2, 2007 N 25-FZ.

4.2. The chief specialist bears financial responsibility for property damage caused to the employer.

4.3. The chief specialist bears disciplinary responsibility for the untimely fulfillment of tasks, orders, orders and instructions of superiors in the order of subordination of managers, with the exception of illegal ones; for untimely consideration of citizens' appeals within the limits of their official duties and public organizations, as well as institutions and organizations, government bodies and local governments.

4.4. The chief specialist bears disciplinary, civil, administrative and criminal liability in the event that he fulfills an unlawful order.

4.5. The chief specialist bears criminal, administrative and disciplinary responsibility for committing corruption offenses.

8. Indicators of efficiency and effectiveness of professional performance

8.1. The efficiency and effectiveness of the professional performance of the chief specialist is assessed in accordance with following indicators: .

I APPROVE:

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JOB DESCRIPTION

Chief specialist in the department

1. General Provisions

1.1. This job description defines and regulates the powers, functional and job responsibilities, rights and responsibilities of the chief specialist in the department (hereinafter referred to as the Company).

1.2. The chief specialist in the department is appointed and dismissed in accordance with the procedure established by the current labor legislation by order of the head of the Company.

1.3. The chief specialist in the department belongs to the category of specialists and reports to the Company.

1.4. A person who has:

  • higher professional education in the specialty "Design of buildings" or higher professional education and professional retraining in the direction of "Design of buildings and structures";
  • work experience in the specialty for at least 3 years;
  • professional development at least once every 5 years and the availability of a qualification certificate for compliance with the position held.

1.5. The chief specialist in the department should know:

  • laws and other regulatory legal acts of the Russian Federation in the field of urban planning activities;
  • administrative methodological and regulatory documents for the design, construction and operation of facilities;
  • prospects for the development of architectural and construction design;
  • design methods;
  • organization, planning and economics of design and engineering surveys;
  • advanced domestic and foreign experience in design and construction;
  • technical, economic, environmental and social requirements for the designed facilities;
  • the basics of the organization of labor in the design;
  • building regulations;
  • standards, specifications and other regulatory documents for the development and execution of design estimates and other technical documentation;
  • fundamentals of standardization and patent science;
  • economics and organization of construction;
  • Copyright;
  • software systems and types of automation tools for design and computational work;
  • fundamentals of labor legislation;
  • labor protection rules.

1.6. The chief specialist in the department is obliged to:

  • promptly respond to requests from other employees in the area of ​​professional activity, provide the required information in full;
  • treat other employees objectively, evaluate their contribution to the achievement of the organization's goals based on the results of their work, regardless of personal attitude;
  • comply with the established deadlines for the execution of tasks and instructions;
  • provide assistance to colleagues at work in solving the problems of their activities in the event that assistance can lead to a qualitative improvement in performance results;
  • continuously improve their professional level;
  • honestly and conscientiously fulfill the duties assigned to him;
  • keep the property in use intact and safe;
  • to contribute in every way to the formation and strengthening of a favorable moral and psychological climate in the team;
  • keep official and commercial secrets;
  • comply with the confidentiality rules when working with the personal information of the organization's employees, the internal labor regulations, labor protection, safety, industrial sanitation and fire protection.

1.7. The chief specialist in the department is guided in his activities by:

  • local acts and organizational and administrative documents of the Company;
  • internal labor regulations;
  • rules of labor protection and safety measures, ensuring industrial sanitation and fire protection;
  • instructions, orders, decisions and instructions of the immediate supervisor;
  • this job description.

1.8. During the period of temporary absence of the chief specialist in the department, his duties are assigned to.

2. Job responsibilities

The chief specialist in the department carries out the following labor functions:

2.1. Develops the most important design solutions for a separate section (part) of the project.

2.2. Organizes patent research in order to ensure the patent purity of new design solutions and their patentability.

2.3. Prepares proposals for the use of the most progressive and economical competitive design solutions in the project.

2.4. Forms tasks for the development of sections (parts) of the project and issues them to performers.

2.5. Checks the compliance of the developed design solutions with the issued assignment.

2.6. Provides technical guidance for the development of sections (parts) of the project using design automation tools and participates in solving issues related to these sections (parts) at all stages and stages of design, construction, commissioning of facilities and development of design capacities.

2.7. Participates in the coordination of design solutions and in the discussion of the project in higher organizations and bodies of expertise.

2.9. Taking into account the actual state of construction, prepares proposals for making changes to the working documentation when new ones are put into operation normative documents.

2.10. Analyzes and summarizes the experience of design, construction and operation of constructed facilities, prepares, on this basis, proposals for improving the design and implementation of measures to improve the technical and economic level of design solutions.

2.11. Prepares reviews and opinions on rationalization proposals and inventions, draft standards, specifications and other regulatory documents related to design and construction.

2.12. She takes part in the examination of projects, preparation of publications and drawing up applications for inventions, the work of seminars and conferences in her specialty.

2.13. Supervises the employees subordinate to him.

In case of official necessity, the chief specialist in the department may be involved in the performance of his official duties overtime, in the manner prescribed by the provisions of federal labor legislation.

The chief specialist in the department has the right to:

3.1. To get acquainted with the draft decisions of the Company's management concerning its activities.

3.2. Submit proposals for improving the work related to the responsibilities provided for in this job description for the management's consideration.

3.3. Attend meetings of committees and working groups, other meetings of employees in the area of ​​activity.

3.4. Participate in the discussion of issues related to the activities of the structural unit.

3.5. If necessary, interact with employees of all structural divisions of the Company.

3.6. To request, personally or on behalf of the immediate supervisor, from the heads of departments and other specialists, information and documents necessary for the performance of their official duties.

3.7. Sign and endorse documents within their competence.

3.8. To involve specialists from all (individual) structural divisions in solving the tasks assigned to him (if this is provided for by the provisions on structural divisions, if not - with the permission of the head of the Company).

3.9. Require the management of the geological organization to assist in the performance of their duties and rights.

3.10. To act on behalf of the structural unit and represent its interests in relations with other structural units of the Company within the limits of their competence.

3.11. To represent the structural unit in relations with external organizations in the area of ​​activity within its competence.

3.12. Maintain official correspondence with the structural divisions of the Company and external organizations on issues related to professional development, training and personnel development.

3.13. Independently make decisions on planning your working time.

4. Responsibility and performance evaluation

4.1 The chief specialist in the department bears administrative, disciplinary and material (and in some cases stipulated by the legislation of the Russian Federation - and criminal) responsibility for:

4.1.1. Failure to comply or improper fulfillment of the official instructions of the immediate supervisor.

4.1.2. Failure to perform or improper performance of his labor functions and the tasks assigned to him.

4.1.3. Misuse of the granted official powers, as well as their use for personal purposes.

4.1.4. Inaccurate information about the status of the work entrusted to him.

4.1.5. Failure to take measures to suppress the identified violations of safety regulations, fire safety and other rules that pose a threat to the activities of the enterprise and its employees.

4.1.6. Failure to enforce labor discipline.

4.1.7. Offenses committed in the course of their activities are within the limits determined by the current administrative, criminal and civil legislation of the Russian Federation.

4.1.8. Causing material damage and / or losses to the organization or to third parties associated with action or inaction during the performance of official duties.

4.2. Evaluation of the work of the chief specialist in the department is carried out:

4.2.1. Immediate supervisor - regularly, in the process of the employee's daily performance of his labor functions.

4.2.2. The attestation commission of the enterprise - periodically, but at least once every two years, based on the documented results of work for the evaluation period.

4.3. The main criterion for evaluating the work of the chief specialist in the department is the quality, completeness and timeliness of his performance of the tasks provided for in this instruction.

5. Working conditions

5.1. The mode of work of the chief specialist in the department is determined in accordance with the internal labor regulations established in the Company.

5.2. Due to production needs, the chief specialist in the department can visit business trips(including local significance).

Acquainted with the instructions ______ / ____________ / "__" _______ 20__

 

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