Job description IT specialist. Information technology specialist. IT department job descriptions

Business at the present time has a very dynamic structure, so it is based on various types of communication technologies that contribute to its successful development and becoming. In all areas of business, different most effective technologies are used. If an enterprise acquires such an information system, then one can observe effective control, analysis of the company's activities, decision-making based on relevant and holistic information. In addition, you can control the resources of the enterprise, over business processes, carry out successful management, make changes to the structure of the company, respond to any changes that occur and, if necessary, provide timely assistance.

IT-manager performs many functions related to implementation information technologies. In addition to managing the IT department, he is obliged to: introduce the system into the production structure, adapt it to the specific conditions already existing in the company. In addition, the system must be set up in such a way that it can be easily adapted to any changes that contribute to the successful development of the business, as well as to increase the efficiency of all actions that the company will take to carry out its activities.

Other responsibilities of the IT manager include the selection of tools and resources for automation, while the manager must find a way to lowest cost resolve all issues related to setting up and using the system in production. It is the manager who is responsible for the full automation in several areas of production. These include: network equipment management, server coordination, and corporate applications, storage and protection of information, management of all PCs on the territory of the organization, as well as coordination of the support service.

So, speaking about the areas of activity of an IT manager, one can make the following definition: he has two mandatory components of his work - this is technological support and social management activities.

The information system and its operation must fully satisfy all the needs that employees need. In addition, each user individually must understand its structure well, learn all the rules of operation, fall under the distribution of duties, and also receive their measure of responsibility for maintaining the operation and functioning of the entire system.

There are certain requirements for an information technology manager regarding his education. For example, he must have a higher technical education, as well as the right experience work in this area. The requirements regarding his personal qualities also have special specifics, for example, he must have analytical and systemic thinking, the ability to teach, have his own opinion and the ability to defend it. Also, the manager must be able to understand the essence of the processes for the transfer of information, as well as regarding the solution of problems that the end user has. Automation strategy and personal work, must also be skillfully synthesized by such a specialist.

The main goal for the IT manager is that he applies the most advanced technologies in order to automate the management of the entire organization. To achieve his job goals, he must be able to get the job done at the lowest possible cost. It depends on him how the culture of corporate work will be formed.

The position of an IT manager belongs to the category of employees who perform the duties of managers.

This position can be obtained by a citizen who has a higher or secondary education, vocational education, knowledge of information systems and technologies, high-quality and competent management, and at least three years of work experience.

An IT manager must be aware of the following:

  • have a good understanding of regulatory and methodological materials regarding the organization automated systems management;
  • understand hardware, networking and software;
  • have the proper level of knowledge in the field of network tools, as well as system management;
  • planning organization, and operational management for production;
  • understand the structure of production, have a good knowledge of production, as well as functional intra-structural relationships;
  • understand the installation of tasks, as well as the structure of their algorithms;
  • understand the basics of data design and analysis, as well as programming;
  • have knowledge of IT and information processes;
  • own the basics of management;
  • be fluent in a foreign language;
  • know social psychology and socio-technological systems;
  • understand the basics of the economy, skillfully establish the production process, as well as labor and carry out successful leadership;
  • possess the proper level of knowledge in the field of information legislation;
  • know the basics of labor legislation;
  • have knowledge of the rules of labor protection, as well as safety precautions, when working in production.

The job responsibilities of an IT manager are as follows:

  1. To be able to determine the tasks for the implementation of the information system, to direct the development, as well as to apply the information system itself.
  2. To carry out the selection of the most harmonious and balanced combination between the needs of the user and the capabilities of the information system itself.
  3. The manager must create the basis for an information system of a methodological kind.
  4. It is his responsibility to plan the preparation of project documents, calculate the total cost for the information system and ensure its successful operation.
  5. Draw up contracts with partners who act as suppliers and contractors.
  6. Guarantee the supervision of all work carried out regarding the adjustment and maintenance of the information system.
  7. The manager does:
  • Ensuring control, as well as installation software for programs.
  • Plan where the company's resources will go.
  • To carry out management on applications of users, concerning service.
  • Correct and make changes, manage requests for changes being made, confirm and schedule any necessary changes, and prioritize requests.
  • Manage the composition of the management system, which includes: control over the entire infrastructure, which is carried out using the support of the entire the right information about the resources needed for the work; providing information regarding the current position and history of each component in the entire infrastructure; interaction of parts of the infrastructure.
  • Reliability Management.
  • Elimination of all identified problems and violations in the work of the services used by the enterprise.
  • Provides continuous work system, and takes prompt action to correct any unexpected violations and errors.
  • The manager analyzes the changes taking place in the automation of production work, and also takes into account all measures for proactive management.
  • Leads the development of new instructions, manuals and other regulatory materials that apply to the operation of IS.
  • The manager draws up the necessary reports, thinks through and submits proposals for the modernization and improvement of the information system.

IT manager has certain rights in the area of ​​their activities. So, for example, he has the right to receive the following information:

  • Examine the documentation that defines his rights, as well as duties in the post of the position he occupies, examine the criteria for assessing the quality of the implementation of all official duties.
  • Has the ability to offer management a variety of options for improving activities that are associated with the current job description.
  • The manager has the right to personally request data on the documents that are needed in order to complete the task assigned to him. In addition, he can ask his assistant about this or instruct this task department head.
  • This person has the full right to put forward demands in relation to the management of the enterprise regarding the provision of all needs, and the creation of worthy organizational and specifications through which the company's operations will be successful.

The IT manager has some responsibility. Occupying his position in the work team, he must:

  • He undertakes to be responsible for actions related to the performance or non-performance of his direct duties, in accordance with the job descriptions put forward by current legislation.
  • Responsible for all ongoing legal violations that occur during the implementation of his work. Administrative, criminal or civil liability may be applied to him, in accordance with the requirements put forward by the current legislation of the country.
  • The manager is responsible for any material damage and losses incurred by the enterprise. The scope of liability is also determined by the current law on labor and civil liability.

This section provides an opportunity to get acquainted with sample job descriptions in the section “IT, computers, work on the Internet” and examples of filling them out. The relevance of the information provided corresponds to all changes in the legislation of the Russian Federation as of the year.

>Job description for an IT specialist

This job description defines functional responsibilities, the rights and responsibilities of a specialist in technical support

A sample job description for a specialist in the IT service and material support department of information technology management

I. General provisions

This Job Description defines the areas of activity, job duties, rights, responsibilities and relationships of the Specialist of the IT Service and Material Support Department of the Information Technology Department.
The Specialist of the IT Service and Procurement Department (hereinafter referred to as the Specialist) is directly subordinate to the Head of the IT Service and Procurement Department.
Reception, appointment and dismissal of the Specialist is carried out by the Order of the Chairman of the Board after the approval of the candidate in the prescribed manner.
In his work, the Specialist is guided by the following documents:
— Legislation of Ukraine;
— the Articles of Association of the Company;
— Long-term plan for the development of the Company;
- Orders, directives and instructions Director General Companies;
— Rules of internal labor regulations of the Company;
— Working Regulations governing the implementation of the main functions of the Information Technology Department and the Department of IT Service and Material Support;
- Instructions for conducting office work;
— Regulations on the Information Technology Department;
- This Job Description.
The specialist must know and use in his work:
— Basic network technologies;
OS Windows families;
— Principles of building information systems;
— Principles of construction of communication systems;
— Rules and norms of labor protection, safety measures, industrial sanitation and fire protection.
The specialist must have the following skills:
— Use of PC and application programs;
— Technical user support;
— Repair and maintenance of computer and office equipment.
A person with at least 1 year of work experience in the field of computer information technologies is appointed to the position of Technical Support and Communications Specialist.

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II. Job Responsibilities

Carry out current and prospective tasks of the Department.
Provide operational support to users.
Ensure operability or quick replacement of user equipment.
Develop proposals for the formation of plans perspective development Department.
Timely and efficiently perform their duties, tasks and functions of the Department.
When organizing technical support work structural divisions Companies to provide them effective work in the local electronic network the Specialist is obliged to:
— Perform work on servicing users of the Company's local electronic network in the prescribed manner.
- Supervise the operation of public office equipment (printers, copying equipment) and promptly take measures to repair it and supply consumables.
When organizing work to provide the structural divisions of the Company with the necessary computer, copier and other electronic office equipment, the Specialist is obliged to:
— Carry out work on the analysis and generalization of the needs of the structural divisions of the Company in computer, copier and other electronic office equipment.
— Develop proposals on the quality, quantity, composition and configuration of equipment necessary to automate the work of the Company's structural divisions, and submit them for consideration by the Company's management.
— Provide computers and copiers for the workplaces of the Company's employees in the prescribed manner.
- Organize the execution of work maintenance computer equipment and copiers of the Company in the prescribed manner.
- Perform work on the modernization of computer equipment in the prescribed manner.
- Perform selective control over compliance with the rules of operation by users of computing, copier and other electronic office equipment.
When organizing work to provide the Company with telephone and other electronic communication The specialist must:
— Provision of technical assistance and consultations to the branches of the Company in organizing communications.
— Provide telephone equipment connectivity to end users.
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III. Rights
The specialist has the right:

Get acquainted with the draft decisions of the Company's management regarding the activities of the Department.
Make proposals for improving the work related to the duties provided for in this Job Description.
Make proposals for the development of documents regulating the activities of the Department, in the prescribed manner.
Develop draft contracts and submit for approval to the Company's management.
In case of violation of the rules of operation of technical and software tools raise the issue of taking disciplinary and other measures and sanctions against the perpetrators;
Obtain functions and access rights to information when working with corporate automated information system, defined by the "Instruction for ensuring the safety trade secret».
Do not fulfill requests given orally without written or electronic approval from the head of the Information Technology Department.
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IV. A responsibility

Control over the fulfillment of the duties assigned by this instruction to the Specialist is carried out by the Head of the IT Service and Material Support Department and / or the Head of the Information Technology Department.
overlay disciplinary actions for poor-quality, untimely or dishonest performance of their duties is carried out on the basis of the order of the General Director.
In accordance with the distribution of rights and obligations established by this Job Description, the Specialist shall be disciplinary liable for:
– Improper or untimely performance of their job duties provided for by this Job Description within the limits determined by the current labor legislation of Ukraine;
- Offenses committed in the course of carrying out their activities;
— Causing Company material damage– within the limits determined by the current labor, criminal and civil legislation of Ukraine;
— Failure to comply with the decisions taken by the Company's management bodies on issues related to the competence of the Specialist;
— Failure to comply with the instructions and orders of the General Director and senior management regarding the activities of the Specialist;
— Disclosure of trade secrets;
— Disclosure confidential information, which became known in the process official activity;
— Inaccuracy of information provided at the request of the Company's management, as well as at the request of employees of other structural divisions of the Company, except in cases related to the participation of the Service own security companies.

874 General provisions

874.1 This job description is the main regulatory and organizational document that establishes the functions, rights and obligations, responsibility of an information technology specialist, regulating the organization of his activities, the procedure for business interaction with officials of XXX structural divisions.

874.2 This job description is a document of direct action, comes into force from the date of approval and is mandatory for the employee from the moment of familiarization against signature.

874.3 Appointment to a position and dismissal from a position held are carried out by order of the director of branch XXX.

874.4 Information technology specialist reports directly to the leading information technology specialist, in his absence - to the head of the information technology department of the branch "XXX - XX" (city ________) XXX.

874.5 The information technology specialist is functionally subordinate to the deputy head of the DIT for the development of branches.

1.6 An information technology specialist can replace the leading information technology specialist of the information technology department of the branch during his absence.

875 Purposes and duties

875.1 The activity of an information technology specialist is aimed at achieving the following goals:

875.1.1 Support for users in the branch;

875.1.2 Ensuring the operation of the local computer network of the branch;

875.1.3 Ensuring the operation of IT equipment, including computers, printers, scanners, network devices (hubs, bridges, switches, etc.)

875.1.4 Maintenance of the standard system software(operating systems, office software products, other products developed outside the enterprise and used as standard software);

875.2 To achieve the stated goals, the information technology specialist shall perform the following duties:

875.2.1 Conducts preventive work on IT equipment;

875.2.2 Performs commissioning, repairs and upgrades of IT equipment;

875.2.3 Participates in the setting of tasks for the performance of work by a third-party organization installation work on expansion and reorganization of the local computer network;

875.2.4 Installs, configures and updates operating systems, office applications, other standard software;

875.2.5 Advise users on the operation of IT equipment and software installed at their workplaces;

875.2.6 Fulfills requests from users in the branch.

876 Performance measures

The activities of an information technology specialist are evaluated on the basis of the following indicators:

3.1 Accuracy, quality and timely execution of received applications from departments, absence of user complaints;

3.2 Execution individual plans works.

877 General corporate rules

The activity of an information technology specialist is regulated by general corporate standards, reflected in the following documents:

877.1 Internal labor regulations;

877.2 Enterprise standard " Business Etiquette. Corporate dress code standard»

877.6 Regulation on the protection of personal data of employees XXX ;

877.7 Regulations on the information technology department (ITO) of branch XXX;

877.8 This job description.

An information technology specialist has the following rights necessary to perform his functional duties:

5.1 Receive any information required to perform their tasks from the management and employees of branch XXX;

5.2 Independently evaluate the feasibility and technical feasibility of making configuration changes computer technology, system software settings.

879 Responsibility

An information technology specialist is personally liable to the director of the branch for failure to perform or improper performance of his functional duties in achieving the established goals, as well as improper use of the rights granted to him:

— in accordance with the current labor legislation of the Russian Federation, internal regulations, employment contract the employee bears disciplinary responsibility;

- in accordance with the agreement on full individual liability, the employee bears material liability.

880 Requirements for an employee when applying for a job

881 Dictionary of special terms and abbreviations

The instruction fully reflects the content and specifics of the activities of this official.

882 Acquaintance sheet

I am familiar with the job description and accept the obligations to fulfill the norms of activity established in it. Received a copy of the job description.

How to write a job description for an information technology manager (IT manager)

First of all, in the conditions of fierce competition and information rivalry, it is necessary to describe the restrictions that will affect the information technology manager while working in the organization and after leaving it. This will give grounds to protect the interests of the company in court and protect the employee from careless attitude. The security of information, to which the hired person will have full access, should be one of the priorities when writing instructions.

Among other things, your IT manager must have managerial skills and a talent for educating others and resolving conflict issues. This employee will constantly have to deal with other people's questions about the use of hardware and software, so the requirements for candidates should be presented at the interview stage. The job description should reflect such an important point.

In addition to duties and restrictions, an IT manager should have broad rights, since he, as a specialist belonging to the category of managerial personnel, will have to independently solve complex problems. If the manager is forced to constantly coordinate his actions with his superiors, you will not get the update rate that is required in modern world. In this regard, the job description should describe the chain of subordination, including for the period probationary period until the trust in the employee is confirmed by his real actions.

Mainly, the information technology manager, of course, must have the appropriate qualifications, which should be reflected in order for the personnel officer to have reason to refuse a candidate without a specialized technical education or the necessary work experience.

1. General Provisions

1.1. Position of the chief specialist of the financial and economic department (hereinafter - Chief Specialist) refers to the group of positions of the municipal service of the category "specialists".

1.2. The Chief Specialist reports directly.

1.3. A person who has a higher economic education in the specialty and experience in municipal service is appointed to the position of chief specialist ( public service) at least one year/years or at least one year/years of work experience in the specialty.

1.4. The chief specialist is appointed to the position and dismissed from it by order.

1.5. The chief specialist must know:

- the Constitution of the Russian Federation;

— The Budget Code of the Russian Federation and other normative legal acts regulating budget legal relations and the budget process;

— normative legal acts regulating issues of the organization local government, municipal service, anti-corruption, placing a municipal order;

— methods of management and management;

- the procedure for keeping records and compiling reports on the economic and financial activities of the institution;

- the procedure for concluding and formalizing municipal contracts;

- regulations and instructions for office work of local governments;

- the structure of local governments;

- the procedure for the formation and execution of the budget;

- order of conduct accounting and reporting;

— issues of socio-economic forecasting, labor relations;

- issues of trade and consumer services to the population;

- the procedure for maintaining municipal statistics;

— fundamentals of labor legislation and labor protection Russian Federation;

- internal labor regulations;

- rules and regulations of safety, industrial sanitation and fire protection;

1.6. The chief specialist must have professional skills:

— qualified work planning;

- organizing and ensuring the fulfillment of tasks;

— effective planning of working time;

— prevention and resolution of conflicts;

— preparation business letter;

practical application normative legal acts;

— the ability to control processes and analyze the results of activities;

- effective and consistent organization of work on relationships with organizations, government agencies, and the public;

— effective cooperation with colleagues;

— adapting to changes in the situation and applying new approaches to solving emerging problems;

- work with official documents.

2. Job responsibilities

The chief specialist must:

2.1. Comply with the Constitution of the Russian Federation, federal constitutional laws, federal laws, other regulatory legal acts of the Russian Federation, laws and other regulatory legal acts, the Charter and other municipal legal acts and ensure their implementation.

2.2. Execute orders, instructions and instructions of superiors in order of subordination, issued within their official duties and powers, in full and on time. Do not carry out illegal orders. Upon receipt of an instruction from the relevant manager, which, in his opinion, is illegal, submit to the manager who gave the instruction, in writing justification of the illegality of this order, indicating the provisions of regulatory legal acts that may be violated during the execution of this order. If the manager confirms this order in writing, refuse to execute it.

2.3. Observe the rights and legitimate interests of citizens and organizations in the performance of official duties.

2.4. Maintain the level of qualifications necessary for the proper performance of duties, master modern methods work.

2.5. Do not disclose information constituting state and other protected federal laws secret, as well as information that became known to him in connection with the performance of official duties, including information relating to the private life and health of citizens or affecting their honor and dignity.

2.6. To testify and make statements regarding information containing state or other secrets protected by law, only in connection with an initiated criminal case or in other cases expressly provided for by law, having warned about it in writing.

2.7. Protect state, municipal property, including those provided to him for the performance of official duties, and the property of other employees.

2.8. Annually provide information about their income, property and property obligations, as well as information about income, property obligations of their spouse (spouse) and minor children.

2.9. Notify about renunciation of citizenship of the Russian Federation on the day of renunciation of citizenship of the Russian Federation or of acquisition of citizenship of a foreign state on the day of acquiring citizenship of a foreign state.

2.10. Comply with restrictions, fulfill obligations, do not violate the prohibitions established by the Federal Law "On municipal service in the Russian Federation” of March 2, 2007 N 25-FZ and other federal laws.

2.11. Report personal interests in the performance of official duties that may lead to a conflict of interest and take steps to prevent such a conflict, as well as to avoid any possibility of a conflict of interest.

2.12. Notify the prosecution authorities or other state bodies of all cases of appeal to him by any persons in order to induce him to commit corruption offenses.

2.13. Participate:

- in the development of forecasts of socio-economic development for the long-term, medium-term and short-term prospects;

- in the development and implementation of measures for the financial recovery of the economy, support and protection of the interests of producers of goods, contractors of works and services of the settlement;

- in preparing proposals on the main directions of credit policy, improving the state of settlements and payments;

— in the preparation of local targeted programs;

- in the development of measures aimed at the formation and implementation of investment policy;

— in financing investment programs;

— in studying the problem of financing federal and regional programs in the territory;

- in the preparation of documentation for the provision and financing of federal and regional programs;

– in the development of draft legal acts of bodies and officials local government;

– in the development of proposals for the development of tax legislation in;

— in the development and implementation of measures to improve the structure of local budget expenditures, to ensure economical and rational spending of budget funds.

2.14. To carry out, within its competence, control over the implementation of resolutions, legislative and executive initiatives in the field of financing federal and regional programs in the territory, over the state of accounting for funding and the targeted use of federal and regional budget funds.

2.15. Organize and implement the development of draft budgets.

2.16. To carry out constant control over the targeted use of budget funds.

2.17. To carry out interaction with bodies of the state, municipal financial control.

2.18. Prepare reports on the execution of the budget in terms of expenditures within its competence.

2.19. Ensure the conclusion of contracts within the limits of budgetary obligations in accordance with applicable law.

2.20. Submit for consideration drafts of normative legal acts, issue instructions, issue instructions on issues within its competence.

2.21. Consider appeals and applications of citizens and legal entities make decisions within their competence.

2.22. Plan your work, report on the work done.

2.23. Supervise the work of subordinate employees.

3. Rights

The chief specialist has the right:

3.1. To get acquainted with the documents that establish his rights and obligations for the occupied position of the municipal service, the criteria for assessing the quality of the performance of official duties and the conditions for promotion.

3.2. To ensure the organizational and technical conditions necessary for the performance of official duties.

3.3. For wages and other payments in accordance with labor legislation, legislation on municipal service and an employment agreement (contract).

3.4. For rest provided by the establishment of the normal duration of the working (service) time, the provision of days off and non-working public holidays and annual paid leave.

3.5. To receive, in accordance with the established procedure, information and materials necessary for the performance of official duties, as well as to make proposals for improving the activities of a local self-government body, an election commission of a municipal formation.

3.6. To participate on their own initiative in the competition for replacement vacant position municipal service.

3.7. For advanced training in accordance with the municipal legal act at the expense of the local budget.

3.8. To protect your personal data.

3.9. To get acquainted with all the materials of his personal file, with reviews of professional activities and other documents before entering them into his personal file, as well as to attach his written explanations to the personal file.

3.10. To association, including the right to create trade unions, to protect their rights, socio-economic and professional interests.

3.11. For consideration of individual labor disputes in accordance with labor legislation, protection of their rights and legitimate interests in the municipal service, including appealing to the court of their violations.

3.12. For pension provision in accordance with the legislation of the Russian Federation.

3.13. Supervise the work of subordinate employees, give them orders within their official duties and demand their precise execution, make proposals to the management for their encouragement or imposition of penalties.

3.14. Sign and endorse documents within their competence.

3.15. After prior written notice, perform other paid work, unless this entails a conflict of interest.

4. Responsibility

4.1. The chief specialist is responsible for non-fulfillment or improper performance duties assigned to him; for actions or inaction leading to violation of the rights and legitimate interests of citizens; for disclosing state secrets, as well as information that became known to him in connection with the performance of official duties in accordance with the Federal Law "On municipal service in the Russian Federation" dated March 2, 2007 N 25-FZ.

4.2. The chief specialist is liable for property damage caused to the employer.

4.3. The chief specialist bears disciplinary responsibility for the untimely fulfillment of assignments, orders, instructions and instructions of superiors in the order of subordination of managers, with the exception of illegal ones; for untimely consideration of citizens' appeals within the limits of their official duties and public organizations as well as institutions and organizations government agencies and local governments.

4.4. The chief specialist bears disciplinary, civil, administrative and criminal liability in case of execution of an illegal order by him.

4.5. For the commission of corruption offenses, the chief specialist bears criminal, administrative and disciplinary responsibility.

8. Indicators of efficiency and effectiveness of professional performance

8.1. The efficiency and effectiveness of the professional performance of the chief specialist is evaluated in accordance with the following indicators: .

APPROVE:

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JOB DESCRIPTION

Chief specialist in the department

1. General Provisions

1.1. This job description defines and regulates the powers, functional and job duties, rights and responsibilities of the chief specialist in the department (hereinafter referred to as the Company).

1.2. The chief specialist in the department is appointed to the position and dismissed from the position in accordance with the procedure established by the current labor legislation by order of the head of the Company.

1.3. The chief specialist in the department belongs to the category of specialists and reports to the Company.

1.4. A person who has:

  • higher professional education in the specialty "Building Design" or higher professional education and professional retraining in the direction of "Design of buildings and structures";
  • work experience in the specialty for at least 3 years;
  • advanced training at least once every 5 years and the availability of a qualification certificate for compliance with the position held.

1.5. The chief specialist in the department must know:

  • laws and other regulatory legal acts of the Russian Federation in the field of urban planning;
  • administrative methodological and regulatory documents for the design, construction and operation of facilities;
  • prospects for the development of architectural and construction design;
  • design methods;
  • organization, planning and economics of design and engineering surveys;
  • advanced domestic and overseas experience design and construction;
  • technical, economic, environmental and social requirements for the designed facilities;
  • basics of labor organization in design;
  • building regulations;
  • standards, specifications and other regulatory documents for the development and execution of design estimates and other technical documentation;
  • basics of standardization and patent science;
  • economics and organization of construction;
  • Copyright;
  • software systems and types of automation tools for design and computational work;
  • fundamentals of labor legislation;
  • labor protection rules.

1.6. The chief specialist in the department is responsible for:

  • timely respond to requests from other employees in the area of ​​professional activity, provide the required information in full;
  • objectively treat other employees, evaluate their contribution to the achievement of the organization's goals based on the results of their work, regardless of their personal relationship;
  • comply with the established deadlines for the execution of tasks and instructions;
  • to provide assistance to colleagues at work in solving the problems of their activities in the event that assistance can lead to a qualitative improvement in the results of activities;
  • continuously improve their professional level;
  • honestly and conscientiously fulfill the duties assigned to him;
  • keep the property in use safe and sound;
  • contribute in every possible way to the formation and strengthening of a favorable moral and psychological climate in the team;
  • keep official and commercial secrets;
  • observe the rules of confidentiality when working with personal information of employees of the organization, the rules of internal labor regulations, labor protection, safety, industrial sanitation and fire protection.

1.7. The chief specialist in the department in his work is guided by:

  • local acts and organizational and administrative documents of the Company;
  • internal labor regulations;
  • rules of labor protection and safety, ensuring industrial sanitation and fire protection;
  • instructions, orders, decisions and instructions of the immediate supervisor;
  • this job description.

1.8. During the period of temporary absence of the chief specialist in the department, his duties are assigned to.

2. Job responsibilities

The chief specialist in the department performs the following labor functions:

2.1. Develops the most important design decisions for a separate section (part) of the project.

2.2. Organizes the conduct of patent research in order to ensure the patent purity of new design solutions and their patentability.

2.3. Prepares proposals for the use of the most advanced and economical competitive design solutions in the project.

2.4. Forms tasks for the development of sections (parts) of the project and issues them to the performers.

2.5. Checks the compliance of the developed design solutions with the given task.

2.6. Provides technical guidance for the development of sections (parts) of the project using design automation tools and participates in solving issues related to these sections (parts) at all stages and stages of design, construction, commissioning of facilities and development of design capacities.

2.7. Participates in the coordination of design decisions and in the discussion of the project in higher organizations and examination bodies.

2.9. Taking into account the actual state of construction, prepares proposals for amending the working documentation when new ones are put into effect. normative documents.

2.10. Analyzes and generalizes the experience of design, construction and operation of constructed facilities, prepares on this basis proposals for improving the design and implementation of measures to improve the technical and economic level of design solutions.

2.11. Prepares reviews and conclusions for rationalization proposals and inventions, draft standards, specifications and other normative documents related to design and construction.

2.12. He takes part in the examination of projects, the preparation of publications and the preparation of applications for inventions, the work of seminars and conferences in his specialty.

2.13. Supervises subordinate employees.

In case of official necessity, the chief specialist in the department may be involved in the performance of his official duties overtime, in the manner prescribed by the provisions of federal labor legislation.

The chief specialist in the department has the right to:

3.1. Get acquainted with the draft decisions of the Company's management relating to its activities.

3.2. Submit proposals for the management to improve the work related to the responsibilities provided for in this job description.

3.3. Attend meetings of committees and working groups, other meetings of employees in the area of ​​activity.

3.4. Participate in the discussion of issues related to the activities of the structural unit.

3.5. If necessary, interact with employees of all structural divisions of the Company.

3.6. Request personally or on behalf of the immediate supervisor from the heads of departments and other specialists information and documents necessary for the performance of their duties.

3.7. Sign and endorse documents within their competence.

3.8. Involve specialists from all (individual) structural divisions in solving the tasks assigned to him (if it is provided for by the regulations on structural divisions, if not, with the permission of the head of the Company).

3.9. Require the management of the geological organization to assist in the performance of their duties and rights.

3.10. Act on behalf of the structural unit and represent its interests in relations with other structural units of the Company within its competence.

3.11. Represent a structural unit in relations with external organizations in the area of ​​activity within its competence.

3.12. Maintain official correspondence with the structural divisions of the Company and external organizations on issues related to advanced training, training and development of personnel.

3.13. Make independent decisions about scheduling your work time.

4. Responsibility and performance evaluation

4.1 The chief specialist in the department bears administrative, disciplinary and material (and in some cases provided for by the legislation of the Russian Federation - and criminal) responsibility for:

4.1.1. Non-fulfillment or improper fulfillment of official instructions of the immediate supervisor.

4.1.2. Failure or improper performance of labor functions and the tasks assigned to him.

4.1.3. Unlawful use of the granted official powers, as well as their use for personal purposes.

4.1.4. Inaccurate information about the status of the work entrusted to him.

4.1.5. Failure to take measures to suppress the identified violations of safety regulations, fire and other rules that pose a threat to the activities of the enterprise and its employees.

4.1.6. Failure to enforce labor discipline.

4.1.7. Offenses committed in the course of carrying out their activities - within the limits determined by the current administrative, criminal and civil legislation of the Russian Federation.

4.1.8. Causing material damage and / or losses to the organization or third parties associated with the action or inaction during the performance of official duties.

4.2. Evaluation of the work of the chief specialist in the department is carried out:

4.2.1. The immediate supervisor - regularly, in the course of the daily implementation of the employee's labor functions.

4.2.2. Certification Commission enterprises - periodically, but at least once every two years, based on the documented results of work for the evaluation period.

4.3. The main criterion for evaluating the work of the chief specialist in the department is the quality, completeness and timeliness of his performance of the tasks provided for by this instruction.

5. Working conditions

5.1. The mode of operation of the chief specialist in the department is determined in accordance with the internal labor regulations established by the Company.

5.2. In connection with the production need, the chief specialist in the department can travel to business trips(including local values).

Acquainted with the instructions ______ / ____________ / "__" _______ 20__

This job description defines the functional duties, rights and responsibilities of a technical support specialist

A sample job description for a specialist in the IT service and material support department of information technology management

I. General provisions

This Job Description defines the areas of activity, job duties, rights, responsibilities and relationships of the Specialist of the IT Service and Material Support Department of the Information Technology Department.
The Specialist of the IT Service and Procurement Department (hereinafter referred to as the Specialist) is directly subordinate to the Head of the IT Service and Procurement Department.
Reception, appointment and dismissal of the Specialist is carried out by the Order of the Chairman of the Board after the approval of the candidate in the prescribed manner.
In his work, the Specialist is guided by the following documents:
- Legislation of Ukraine;
- the Charter of the Company;
- Long-term plan for the development of the Company;
- Orders, orders and instructions of the General Director of the Company;
- Rules of internal labor regulations of the Company;
- Working Regulations regulating the implementation of the main functions of the Information Technology Department and the IT Service and Logistics Department;
- Instructions for conducting office work;
- Regulations on the Department of Information Technologies;
- This Job Description.
The specialist must know and use in his work:
- Basic network technologies;
- Operating systems of the Windows family;
- Principles of building information systems;
- Principles of construction of communication systems;
- Rules and norms of labor protection, safety measures, industrial sanitation and fire protection.
The specialist must have the following skills:
- Use of PC and application programs;
- Technical user support;
- Repair and maintenance of computer and office equipment.
A person with at least 1 year of work experience in the field of computer information technologies is appointed to the position of Technical Support and Communications Specialist.

_________________________________________________________________.

II. Job Responsibilities

Carry out current and prospective tasks of the Department.
Provide operational support to users.
Ensure operability or quick replacement of user equipment.
Develop proposals for the formation of plans for the long-term development of the Department.
Timely and efficiently perform their duties, tasks and functions of the Department.
When organizing work on technical support of the structural divisions of the Company to ensure their efficient operation in the local electronic network, the Specialist is obliged to:
- Perform work on servicing users of the Company's local electronic network in the prescribed manner.
- Control the operation of public office equipment (printers, copiers) and promptly take measures to repair it and supply consumables.
When organizing work to provide the structural divisions of the Company with the necessary computer, copier and other electronic office equipment, the Specialist is obliged to:
- Carry out work on the analysis and generalization of the needs of the structural divisions of the Company in computer, copier and other electronic office equipment.
- Develop proposals on the quality, quantity, composition and configuration of equipment necessary to automate the work of the Company's structural divisions, and submit them for consideration by the Company's management.
- Provide computers and copiers for the workplaces of the Company's employees in the prescribed manner.
- Organize the performance of work on the maintenance of computer equipment and copiers of the Company in the prescribed manner.
- Perform work on the modernization of computer equipment in the prescribed manner.
- Perform selective control over compliance with the rules of operation by users of computing, copier and other electronic office equipment.
When organizing work to provide the Company with telephone and other electronic communications, the Specialist is obliged to:
- Provision of technical assistance and advice to the branches of the Company in organizing communications.
- Provide connection of telephone equipment to end users.
_________________________________________________________________.
_________________________________________________________________.

III. Rights
The specialist has the right:

Get acquainted with the draft decisions of the Company's management regarding the activities of the Department.
Make proposals for improving the work related to the duties provided for in this Job Description.
Make proposals for the development of documents regulating the activities of the Department, in the prescribed manner.
Develop draft contracts and submit for approval to the Company's management.
In case of violation of the rules for the operation of hardware and software, raise the issue of taking disciplinary and other measures and sanctions against the perpetrators;
Receive functions and access rights to information when working with a corporate automated information system, as defined by the "Instructions for ensuring the safety of trade secrets".
Do not fulfill requests given orally without written or electronic approval from the head of the Information Technology Department.
_________________________________________________________________.
_________________________________________________________________.

IV. A responsibility

Control over the fulfillment of the duties assigned by this instruction to the Specialist is carried out by the Head of the IT Service and Material Support Department and / or the Head of the Information Technology Department.
The imposition of disciplinary sanctions for poor quality, untimely or dishonest performance of their duties is carried out on the basis of the order of the General Director.
In accordance with the distribution of rights and obligations established by this Job Description, the Specialist shall be disciplinary liable for:
- Improper or untimely performance of their official duties provided for by this Job Description within the limits determined by the current labor legislation of Ukraine;
- Offenses committed in the course of carrying out their activities;
- Causing material damage to the Company - within the limits determined by the current labor, criminal and civil legislation of Ukraine;
- Failure to comply with the decisions taken by the Company's management bodies on issues within the competence of the Specialist;
- Failure to comply with the instructions and instructions of the General Director and senior management regarding the activities of the Specialist;
- Disclosure of trade secrets;
- Disclosure of confidential information that became known in the course of official activities;
- Inaccuracy of information provided at the request of the Company's management, as well as at the request of employees of other structural divisions of the Company, except for cases related to the participation of the Company's Internal Security Service.

As Wikipedia writes, it is a document regulating the production powers and duties of an employee.
Job Descriptions developed by the head of the department for his immediate subordinates. Job descriptions for positions directly subordinate to him are approved by the head of the organization. For other positions, the instructions are approved by the respective deputies for the function. The first copy of the job description for each employee is stored in the personnel department, the second - with the head of the unit, the third - with the employee.
Job descriptions are developed in accordance with the regulations on the unit. A set of job descriptions covers all functions of the unit and evenly distributes the workload among employees, taking into account their level of qualification. Each job description contains an unambiguous definition of what this work different from all other works. Responsibility for the completeness of providing the organization with job descriptions lies with the head of the personnel department.
There is no standard regulating the content and procedure for developing job descriptions, in connection with which each organization has the opportunity to independently form a description of a particular position.

We tried to collect and summarize a list of instructions that may be useful in the IT department, and this is what we got:

Job Responsibilities of an IT Manager Download
Job responsibilities of a 1C programmer Download
Job Responsibilities of a Software Engineer Download
Responsibilities of a system administrator Download
Job Responsibilities of a Systems Engineer Download
Job responsibilities of a webmaster (web programmer) Download
Job Responsibilities of an Information Security Engineer Download

Important! There are no clear rules and standards that regulate the list of duties of each specialist, in this regard, each organization has its own. Responsibilities in the IT department can vary greatly depending on the profile and size of organizations. In one, the head of the IT department manages two dozen people, in the other he can work for a whole staff, be responsible for information security somewhere, somewhere just to monitor the smooth operation of equipment.
You can use the instructions on this page as basic templates for building your own job descriptions.


03.11.2013

 

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