What programs should the dispatcher know? Job description of a dispatcher of a motor transport enterprise. Pros and cons of the profession

Often, at a motor transport enterprise, a dispatcher has to perform a number of operations regarding vehicle accounting, transportation performed, and cargo transported. We publish the document "Standard job description for a dispatcher motor transport enterprise", which can be supplemented depending on the characteristics of a particular enterprise

"APPROVED"

_______________________________
(organizational and legal form, name of company, _________ _______________________________ enterprise) (signature) (full name, position of the manager or other official authorized to approve the job description) "_____" _____________________ 20___ M.P. Job description of a dispatcher of a motor transport enterprise (taxi) _________________________________________________________ (full name of the organization, enterprise indicating the organizational and legal form)This job description has been developed in accordance with the provisions Labor Code RF, as well as other regulations governing labor relations V Russian Federation. 1. General provisions 1.1. The dispatcher of a motor transport enterprise belongs to the category of technical performers. 1.2. A dispatcher of a motor transport enterprise is appointed to the position and dismissed from it by order of ___________________________________________________________ on the recommendation of (position of the head of the enterprise, organization) __________________________________________________________________________. (head of a structural unit, other official) 1.3. A person who has a secondary vocational education without requirements for work experience or primary vocational education and work experience in the operational regulation of the management (production) process for at least 3 years, including at least 1 year at this enterprise, is appointed to the position of dispatcher of a motor transport enterprise. 1.4. The dispatcher of a motor transport enterprise is guided in his labor activity: 1.4.1. regulations, as well as instructions and methodological recommendations regulating the activities of motor transport enterprises and dispatch services; 1.4.2. charter of motor transport; 1.4.3. the charter of the enterprise; 1.4.4. internal rules labor regulations; 1.4.5. orders and instructions from the immediate supervisor; 1.4.6. this job description. 1.5. The dispatcher of a motor transport enterprise must know: 1.5.1. normative legal acts, methodological materials on issues production planning and operational management of a motor transport enterprise; 1.5.2. organization of production planning at a motor transport enterprise; 1.5.3. production capacity of a motor transport enterprise; 1.5.4. specialization of enterprise divisions and production connections between them; 1.5.5. types of services provided by the motor transport enterprise; 1.5.6. organizing the work of a car service; 1.5.7. facilities computer technology, communications and communications; 1.5.8. fundamentals of economics, organization of production, labor and management; 1.5.9. procedure for registration and processing of waybills; 1.5.10. regulations and instructions on the procedure for organizing passenger transportation and operational management of the transportation process; 1.5.11. vehicle operating rules; 1.5.12. rules traffic; 1.5.13. operating rules for used technical means processing and transmission of information; 1.5.14. rules and regulations of labor protection, industrial sanitation, safety and fire protection. 1.6. The dispatcher of a motor transport enterprise reports directly to ____________________________________________________________. (indicate the position of the head of the structural unit) 1.7. During the absence of a dispatcher of a motor transport enterprise (illness, vacation, business trip, etc.), his duties are performed by a person appointed in the prescribed manner, who bears full responsibility for their proper performance. 2. Functions 2.1. The dispatcher of a motor transport enterprise is entrusted with the implementation, using computer technology, communications and communications, of operational regulation of the progress of the activities of a motor transport enterprise or its divisions in accordance with production programs, plans and shift-daily assignments. 3. Job responsibilities 3.1. To perform the functions assigned to him, the dispatcher of a motor transport enterprise performs the following job responsibilities: 3.1.1. controls the provision of divisions of a motor transport enterprise with the necessary fuels and lubricants, components, products and equipment; 3.1.2. carries out operational control over the progress of the activities of the motor transport enterprise, ensuring maximum use of production capacity, rhythmic and uninterrupted movement of taxi cars according to established schedules; 3.1.3. ensures the implementation of the established plan for passenger taxi transportation, shift assignments by taxi drivers; 3.1.4. takes measures to prevent and eliminate disruptions in the progress of work, involving, if necessary, the relevant services of the enterprise; 3.1.5. identifies the enterprise’s reserves for establishing the most rational modes of operation of the taxi fleet, a more complete and uniform workload of taxi drivers, increasing the volume of passenger taxi traffic and revenue amounts; 3.1.6. implements and ensures the rational use of technical means of operational management of the activities of a motor transport enterprise; 3.1.7. maintains a dispatch log, draws up reports and other documentation on the work of the motor transport enterprise as a whole and its dispatch service; 3.1.8. participates in the work of analyzing and assessing the activities of divisions of a motor transport enterprise, identifying intra-production reserves; 3. 1.9. gives instructions to dispatch service operators, supervises their work, monitors and verifies that operators correctly fill out the procedure for issuing and accepting waybills; 3.1.10. monitors compliance with schedules for the release and movement of taxi cars on routes, execution of orders; 3.1.11. checks the registration of travel documentation and records the operation of taxi vehicles; 3.1.12. exercises control over the movement of taxi cars on the line, the quality of transportation and passenger service; 3.1.13. coordinates the work of dispatch service operators to receive and communicate to taxi drivers messages about the conditions and characteristics of transportation on routes, road conditions, traffic patterns in individual areas, as well as weather service reports and weather forecasts; 3.1.14. accepts data compiled by dispatch service operators on the operation of taxi vehicles with daily shift assignments, identifies deviations from the plan and the reasons for their occurrence; 3.1.15. collects and analyzes information about taxi occupancy, travel routes, downtime of taxi cars on the line due to technical faults and premature returns of taxis to the fleet, untimely arrival of taxis to a call; 3.1.16. collects information about entries in waybills identified by dispatch service operators about violations of traffic rules committed by taxi drivers and, based on the data obtained, compiles summarized reports; 3.1.17. accumulates information collected by dispatch service operators about taxi drivers’ compliance with road transport discipline, as well as the accuracy of recording speedometer readings, receipt and residues of fuels and lubricants (fuels and lubricants). 4. Rights 4.1. The dispatcher of a motor transport enterprise has the right: 4.1.1. for all provided by law social guarantees; 4.1.2. demand from the management of the enterprise assistance in the performance of their official duties and the exercise of rights; 4.1.3. demand the creation of conditions for the performance of official duties, including the provision necessary equipment, inventory; 4.1.4. get acquainted with draft decisions of the enterprise management concerning its activities; 4.1.5. submit proposals for improvement of the organization and methods of work performed by the enterprise management for consideration; 4.1.6. request personally or on behalf of your immediate supervisor documents and information necessary to perform your job duties; 4.1.7. improve your professional qualifications. 5. Responsibility 5.1. The dispatcher of a motor transport enterprise is responsible for: 5.1.1. for failure to perform or improper performance of their job duties provided for by this job description - within the limits determined by the current labor legislation of the Russian Federation; 5.1.2. for causing material damage- within the limits determined by the current labor and civil legislation of the Russian Federation; 5.1.3. for offenses committed in the course of carrying out their activities - within the limits determined by the current administrative, criminal, and civil legislation of the Russian Federation. The job description has been developed in accordance with _____________________. (name, number and date of the document) Head of the structural unit _________________________ (initials, surname) (signature) "_____" _____________ 20__ Agreed by: Head of the Legal Department _____________________________ (initials, surname) (signature) "_____" ________________ 20__ I have read the instructions: _________________________ (initials, surname) (signature) "_____" _____________ 20__

Posted On 05/14/2018

The construction manager, taking upon himself the full burden of regulating and monitoring the implementation of weekly-daily work schedules and their logistical support, does not replace technical personnel, but, on the contrary, with his prompt and timely intervention further increases his influence on production and thereby contributes to improvement quality of work. It also does not replace construction planning authorities in matters of general planning. economic indicators by month, quarter, year, but assumes operational management of the entire production process based on weekly-daily schedules, starting from execution individual species works of main production and ending with work auxiliary workshops and enterprises engaged in the production of materials, structures and semi-finished products.

Thus, the main operational center for organizing regulation and control over the entire production activities trust, complexes, workshops, enterprises and farms is the main control room of the trust. By the nature of the work performed, it is an integral part production department trust.

The main task of the trust's main control room is to ensure the uninterrupted progress of work at all construction sites. This task is carried out through round-the-clock operational management of the work of the main production units - construction departments and sites, subcontractors, manufacturing enterprises and other departments involved in work at this construction site.

The chief dispatcher of the trust, by the nature of the work performed, is the first assistant to the chief engineer of the trust for preparation and operational management of production. He and his apparatus perform the following functions.

1. Participate in the preparation and approval of monthly work plans based on general or comprehensive schedules, as well as in the development of weekly-daily operational schedules for the production of work and their logistics. After approval of the schedules by the management of the trust, performers are issued (one day before the start of the coming week): notices of allocated material and technical resources indicating the object and delivery time (by day, shift); approved weekly-daily schedules for the production of structures, materials and semi-finished products, indicating the production time and the exact specification of the required products and structures for each object; weekly-daily transportation schedule of the railway workshop and the bureau of centralized transportation of materials and semi-finished products to sites, indicating delivery times and unloading locations; extracts from weekly-daily schedules for providing workshops, departments and sites with machinery, excavators, cranes, vehicles, indicating the timing of their arrival at the sites.

2. Maintain continuous control over the provision of construction departments, subcontractors, enterprises and workshops with raw materials, semi-finished products, structures, equipment, electricity, water, steam, machinery, vehicles, etc.

3. Resolve all discrepancies and controversial issues of an operational nature that arise during the production process between departments involved in construction.

4. For each shift, updated orders for concrete, mortar, placement of cranes and other mechanisms are approved, taking into account the specific production situation.

5. They are given a task (within the schedule) for the coming day to deliver raw materials to manufacturing enterprises and send them to construction sites with materials, products and semi-finished products.

6. For each coming day, an updated order for vehicles is approved for all organizations, workshops and departments of the trust, taking into account the priority provision of construction departments and production enterprises.

7. Monitor the implementation of the cargo transportation schedule by the railway workshop, as well as the issuance of scarce materials to the facilities by the technical supply office.

8. Prevent and organize the elimination of accidents, downtime and other problems that arise during the production process.

9. Based on the operational data received and reports from dispatchers of all divisions of the trust and construction industry enterprises, the implementation of the schedule is taken into account and analyzed production plan, and also report daily to the construction management (according to the established daily report form) on the progress of the work.

10. The chief dispatcher reports to the construction management on the progress of the weekly-daily schedule and on measures to eliminate any problems that have arisen.

11. The chief dispatcher and his staff develop and prepare proposals for improving the control room, management, introducing new forms of work, means of communication and control.

The trust's main control room is staffed 24/7 by senior dispatch engineers who supervise all operational work on the shift. In addition to participating in the performance of the duties noted above, they, using communication means, carry out the following:

keep a log of orders and instructions from the construction management of the chief dispatcher and monitor their implementation;

manage the work in shifts, as well as the entire network of grassroots dispatch service, control the centralized supply of material resources to workplaces;

keep the dispatcher's diary, monitor the implementation of the daily schedule, decisions of the dispatch report, as well as the serviceability of technical means of communication.

During peak hours (the first shift), in the main control room of the trust, simultaneously with the senior dispatcher, a technician-operator works, who receives reports, reports, telephone messages about the implementation of the schedule, work plan and processes them according to the established forms of dispatch control. Based on reports and messages from construction departments, workshops and enterprises, the operator technician takes into account the implementation of the daily operational work plan according to the nomenclature of the dispatch report; together with the shift dispatcher, monitors the execution of the orders of the chief dispatcher; controls the timeliness of receiving operational reports from construction departments, workshops, enterprises, operational departments of the trust and grassroots dispatch rooms; maintains an executive schedule of receipt of materials, progress of work, etc.

With the introduction of dispatch management of production in the main operational departments of the trust, operators are allocated from among their employees (part-time) who maintain contact with the main dispatch control room. Such departments are: the department of the chief mechanic and the chief power engineer, the technical supply office, the central warehouses of the technical supply office, the management of production enterprises and the personnel department.

The operators of these departments collect and transmit to the trust dispatcher data on the implementation of the daily schedule, and also monitor the progress of the implementation of the instructions of the heads of departments and the main control room.

If there are several complexes at a construction site, on which the main efforts of the team are concentrated, control rooms are not created in construction departments and at sites. They are introduced at the complexes (under the head of the complex).

The senior complex dispatcher and his staff (within the complex) perform duties similar to those of the chief dispatcher of a trust or enterprise. In addition, their responsibilities include:

control over the operation of mechanisms, vehicles and railway transport on the complex;

control over the timely delivery of materials and their unloading in strictly designated places and work areas;

control over the operation of the concrete mortar plant (if there is one at the complex), the supply of electricity, steam, water, etc.;

monitoring the implementation of daily and start-up schedules; maintaining dispatcher logs and implementation of the operational schedule;

collection of primary sources of operational records and information.

The duties of an enterprise dispatcher, except general functions dispatchers for operational control of production include:

checking the completion of shift tasks for each order; control over the receipt of raw materials and other materials to the enterprise;

control over the timely delivery of complete products to consumers in strict accordance with the specifications approved by the daily schedule, and over the implementation of the instructions of the main control room of the trust;

checking the correct placement work force by shift. At some enterprises, shift supervisors are assigned dispatcher responsibilities. Therefore, along with the technical management of the shift at the enterprise, he performs the functions of a shift dispatcher.

The responsibilities of the railway shop dispatcher include: directing the movement of trains;

control over the implementation of the schedule of movement and delivery of goods to the addresses indicated by the main dispatch center, as well as maintaining executive documentation on these issues;

supervising the work of shift supervisors at loading and unloading bureaus;

management of the operational work of subordinate railway stations;

control over the arrival of cargo railway and management of work on the placement and timely unloading of wagons in the Ministry of Railways fleet;

control over the work of the traction service for the timely supply of locomotives and the use of rolling stock on the line;

control over the timely loading of trains at enterprises, as well as their unloading at on-site warehouses.

Simultaneously with the dispatcher of the railway workshop, an operator works on a shift and is responsible for maintaining records of the work of the railway workshop and transferring operational information the main control room of the trust.

The dispatcher of a motor transport office is responsible for issuing waybills and timely delivery of transport to sites in strict accordance with the schedule.

The concrete plant manager controls and regulates the delivery of concrete construction departments according to the order of the main control room of the trust, draws up documentation for the prepared concrete in accordance with construction orders, and is also responsible for sending it to sites.

1. GENERAL PROVISIONS

1.1. This job description defines the functional duties, rights and responsibilities of the Dispatcher.

1.2. The dispatcher is appointed to the position and dismissed from the position in the manner established by the current labor legislation by order of the director of the enterprise.

1.3. The dispatcher reports directly to _____________________.

1.4. A person who has:

1.4.1. Secondary vocational education without requirements for work experience or primary vocational education and work experience in the operational regulation of the management (production) process for at least 3 years, including this enterprise- at least 1 year.

1.5. The dispatcher must know:

Regulatory legal acts, methodological materials on issues of production planning and operational production management;

Organization of production planning and dispatching at the enterprise;

Production capacity of the enterprise and its divisions;

Specialization of enterprise divisions and production connections between them;

Range of products, types of work (services) performed;

Organization of the work of industrial warehouses, transport and loading and unloading operations at the enterprise;

Fundamentals of the production technology of the enterprise's products;

Technical requirements for the company's products;

Organization of operational records of production and delivery progress finished products;

Computer technology, communications and communications;

Fundamentals of economics, organization of production, labor and management;

Labor protection rules and regulations.

1.6. During the period of temporary absence of the Dispatcher, his duties are assigned to ___________________________.

2. FUNCTIONAL RESPONSIBILITIES

2.1. The functional responsibilities of the Dispatcher are determined on the basis and extent qualification characteristics according to the position of Dispatcher and can be supplemented and clarified during preparation job description based on specific circumstances.

Dispatcher:

2.2.1. Using computer technology, communications and communications, carries out operational regulation of the progress of production and other types of core activities of the enterprise or its divisions in accordance with production programs, calendar plans and shift-daily assignments.

2.2.2. Controls the security of enterprise divisions necessary materials, structures, components, equipment, as well as transport and loading and unloading equipment.

2.2.3. Carries out operational control over the progress of production, ensuring maximum use of production capacity, rhythmic and uninterrupted movement of work in progress, delivery of finished products, performance of work (services), warehouse and loading and unloading operations according to established schedules.

Ensures compliance with established reserve standards at sites and workshops, batch sizes of launches and deadlines for their submission.

2.2.5. Takes measures to prevent and eliminate production disruptions, involving, if necessary, the relevant services of the enterprise.

2.2.6. Identifies production reserves to establish the most rational operating modes technological equipment, more complete and uniform loading of equipment and production areas, reducing the duration of the product manufacturing cycle.

2.2.7. Implements and ensures the rational use of technical means of operational production management.

2.2.8. Maintains a dispatch log, draws up reports and other technical documentation on the progress of production.

Participates in the analysis and assessment of the activities of enterprise divisions, identifying internal production reserves.

2.2.10. Supervises the work of dispatch service operators.

3. RIGHTS

3.1. The dispatcher has the right:

3.1.1. Make decisions and give instructions to resolve operational issues of production organization.

3.1.2. Monitor the organization and progress of production.

4. RESPONSIBILITY

4.1. The dispatcher is responsible for:

4.1.1. Failure to fulfill your functional responsibilities.

Inaccurate information about the status of fulfillment of received tasks and instructions, violation of deadlines for their execution.

4.1.3. Failure to comply with orders, instructions from the director of the enterprise, instructions and assignments of the head of the department.

4.1.4. Violation of internal labor regulations, fire safety and safety regulations established at the enterprise.

5. WORKING CONDITIONS

5.1. The Dispatcher's work schedule is determined in accordance with the Internal Labor Regulations established at the enterprise.

5.2. Due to production needs, the Dispatcher may be sent to business trips(including local significance).

Other instructions in the section:
- Job description of a quality engineer;
- Job description of a geologist;
- Job description of the hall administrator (head waiter).

Books on microeconomics
Additional information materials
Job descriptions.

Production of production and dispatch department (PDO)

I approve

Regulations General Director on the production and dispatch department

T.N. Popova

"_____"____________________2006

1. General Provisions

1. The production and dispatch department (PDO) is an independent structural unit of the LLC and reports directly to the Director of Production.

2. The PDO is headed by the head of the department, who is appointed and dismissed by the General Director of the LLC on the recommendation of the Director of Production.

3 PDO is guided in its activities current legislation RF and other regulations, as well as orders and regulations on LLC and these Regulations.

2.Tasks

1. Organization of rhythmic work of production, workshops and the plant as a whole.

2. Ensuring the implementation of the production plan in strict accordance with the specified nomenclature, technical conditions and production deadlines.

3. Organization of uninterrupted transport services for LLC divisions to ensure rhythmic work to fulfill the delivery plan at the lowest cost.

4. Improving the operation of the transport sector, improving the use Vehicle, increasing their efficiency.

3. PDO structure

4.Functions

1. At the request of the sales department of the commercial service, develop production tasks for production, workshops and exercise control over their implementation.

Dispatcher's responsibilities

Monitor the correctness of monthly inventories of work in progress in production and workshops, take measures to ensure that the balances of work in progress comply with established standards.

3. Promptly manage the work of production and workshops to ensure the implementation of the established program.

4. Give all production facilities and workshops of the LLC operational orders related to the implementation of the daily shift plan and production program.

5. Take measures to eliminate disruptions during production (downtime, malfunctions, accidents, etc.)

6. Exercise control over the execution of orders, instructions, instructions on production issues.

7. Identify possible violations in the organization of production and take prompt measures to immediately eliminate them.

8. Consider requests coming from production and workshops for above-limit supply of materials and workpieces and make appropriate decisions.

9. Together with the divisions of the LLC, make decisions on the opening of preparation for production of new products and timely introduce newly developed products into the plan.

10. Development of quarterly, monthly and operational calendar plans and schedules transport transportation based on the plan for shipment of finished products, barter operations, external and internal transportation of goods, providing LLC with basic and auxiliary materials.

11. Determining the need and drawing up applications for the necessary vehicles (locomotives, wagons, cars, tractors, trailers), garage and machine equipment, as well as the necessary spare parts for all types of transport and loading and unloading vehicles on the balance sheet, materials for them repairs, submitting these applications in the prescribed manner and monitoring their implementation.

12. Development of organizational and technical measures to improve and more rational use of vehicles, increase labor productivity and reduce transportation costs.

13. Organization of rational use of attracted public transport and control of the actual volume of work performed by it.

The following professional and qualification requirements are imposed on the dispatcher of automobile and urban ground electric transport:

1 The dispatcher of automobile and urban ground electric transport must know:

basics of transport and labor legislation;
regulations on issues of organizing operational control of road transport traffic;
the procedure for issuing and processing the waybill, recording technical and operational indicators;
the layout of roads and their condition on the routes of vehicles, the movement of which is organized and controlled by the dispatcher;
requirements of the manufacturer of vehicles, the movement of which is organized and controlled by the dispatcher, according to technical operation cars;
work schedules for drivers on vehicle routes, the movement of which is organized and controlled by the dispatcher;
tariffs and rules for their application on vehicle routes, the movement of which is organized and controlled by the dispatcher;
fundamentals of economics, organization of labor and production;
transportation distances and the nature of road conditions on the routes of vehicles, the movement of which is organized and controlled by the dispatcher;
traffic schedules and stopping points on vehicle routes, the movement of which is organized and controlled by the dispatcher;
route network and traffic conditions ensuring transportation safety;
rules and instructions on labor protection, fire protection.

2 The dispatcher of automobile and urban ground electric transport must be able to:

organize and control the work of drivers and their implementation of shift plans and transportation assignments;
take the necessary measures to ensure road safety of vehicles (trams, trolleybuses);
instruct drivers about the conditions and features of transportation on routes, while paying attention to Special attention condition of roads, traffic patterns in certain areas in specific meteorological conditions;
ensure interaction with all participants in the transportation process in order to optimize it;
take measures to eliminate excess vehicle downtime;
fill out, issue and accept waybills and other documents reflecting the work performed by drivers, check their correctness;
calculate the corresponding technical and operational indicators in waybills;
issue planned tasks, register tasks and requests for transportation;
draw up operational summaries and reports on work and incidents during the shift;
coordinate the work of automobile and (or) urban ground electric transport with other modes of transport;
take measures to include reserve vehicles in road traffic on the route to replace those that left the route prematurely for technical or other reasons, promptly switch vehicles from route to route, to another route in connection with road repairs;
check the correctness of paperwork for completed transportation, coordinate the work of vehicles of third-party enterprises;
ensure control and accounting of completed cargo transportation and take measures to promptly eliminate failures transport processes, excessive downtime at points of loading and unloading of vehicles, as well as for loading empty vehicles in the same direction;
carry out operational accounting, control the operation of loading and unloading mechanisms of enterprises and organizations, monitor the condition of access roads, as well as compliance by drivers with transport discipline;
organize, if necessary, the provision of timely technical assistance to rolling stock on the line.

3 The dispatcher of automobile and urban ground electric transport is subject to one of the following requirements:

availability of a diploma of education not lower than secondary vocational in a profession or specialty included in the enlarged group 23.00.00 “Engineering and technology” ground transport»;
having a high school diploma vocational education in professions or specialties not included in the enlarged group 23.00.00 “Engineering and technology of land transport”, and a diploma of additional professional education according to the program professional retraining with the qualification of a dispatcher of automobile and urban ground electric transport.

4 There are no requirements for length of service (experience).

Dispatcher job description

I. General provisions

1. The dispatcher belongs to the category of specialists.

2. A person who has a higher professional (technical or engineering-economic) education and work experience as a dispatcher or other engineering, technical and leadership positions in operational production management for at least 5 years, including at this enterprise for at least 1 year.

3. The dispatcher is hired and dismissed by the director of the organization.

3. The dispatcher must know:

Legislative and regulatory legal acts, methodological materials on operational production management;

Profile, specialization and features of the structure of the enterprise, prospects for its development;

Fundamentals of the production technology of the enterprise's products;

Organization of production in the industry and enterprise;

The range of products manufactured by the enterprise, types of work and services performed;

Production capacity, specifications, design features and operating modes of enterprise equipment, rules of its operation;

The procedure and methods of production planning, specialization and territorial location of enterprise divisions, production connections between them;

Systems and methods for recording production progress;

Regulations, instructions and other guidance materials on the development and execution of technical documentation;

Organization of the work of industrial warehouses, transport and loading and unloading operations at the enterprise;

Standards and technical specifications for the supply of products manufactured by the enterprise;

Advanced domestic and Foreign experience in the field of operational production management;

Fundamentals of economics, labor organization and management;

Basics of labor legislation

Internal labor regulations;

Rules and regulations of occupational health, safety, industrial sanitation and fire protection.

4. In his activities, the dispatcher is guided by:

Legislation of the Russian Federation,

Charter of the organization,

Orders and instructions of employees to whom he is subordinate in accordance with these instructions,

With this job description,

Internal labor regulations of the organization,

5. The dispatcher reports directly to the chief dispatcher.

6. During the dispatcher’s absence (business trip, vacation, illness, etc.), his duties are performed by a person appointed by the director of the organization in the prescribed manner, who acquires the corresponding rights, duties and is responsible for the performance of the duties assigned to him.

II. Job responsibilities.

Dispatcher:

1. Ensures the rhythmic operation of the enterprise and uniform production, performance of work in accordance with production programs, contractual obligations, calendar schedules and daily shift assignments.

2. Takes measures to maximize the use of the enterprise’s production capacity, promoting rational loading of equipment, increasing the shift ratio, creating conditions for efficient work personnel.

3. Organizes operational production planning and dispatching.

4. Carries out regular operational monitoring of the progress of production and other types of core activities of the enterprise, takes measures to prevent and eliminate disruptions in the production process, and involves auxiliary and other services of the enterprise in eliminating these violations.

5. Coordinates the work of enterprise departments, production transport and warehouses, conducts dispatch meetings.

6. Controls the provision of workshops and areas with the necessary raw materials, supplies, structures, components, equipment, as well as transport and loading and unloading equipment.

7. Manages the implementation regulatory planning calculations to determine the size of launch batches, delivery deadlines and inventory standards.

8. Carries out systematic monitoring of the availability of reserves at the level of established standards in workshops and areas, uninterrupted promotion of products according to production flow, fulfillment of delivery schedules for finished products or completed works (services).

9. Ensures timely receipt of the necessary planning documentation for implementation operational control for the progress of production.

10. Implements methodological manual dispatch services production units enterprises.

11. Studies advanced domestic and foreign experience in the field of operational production management, takes part in the development and implementation of measures to improve production planning, dispatching and operational accounting and control of production progress, and the introduction of technical means of operational production management.

12. Manages the summing up of the work and assessment of the activities of the enterprise’s divisions in implementing production programs for product release. Participates in work to improve specialization and cooperation of production, increasing its efficiency.

An example of a dispatcher's job description and his responsibilities in the company

Ensures timely accounting of product output and work performed, and preparation of established reports.

14. Organizes work to improve the qualifications of dispatch service employees.

15. Manages the work of dispatchers, controls their maintenance of dispatch logs and other technical documentation.

16. Complies with the internal labor regulations and other local regulations of the organization.

17. Complies with internal rules and regulations of labor protection, safety, industrial sanitation and fire protection.

18. Ensures cleanliness and order in his workplace.

19. Performs within limits employment contract orders of the employees to whom he is subordinate in accordance with these instructions.

Continued on pages: 2

Personnel categories

Based on participation in the production or management process, those. the nature labor functions, and, consequently, the position held, personnel are divided into the following categories:

managers performing functions general management. They are conventionally divided into three levels: the highest (of the organization as a whole - director, CEO, manager and their deputies), middle (heads of the main structural units - departments, directorates, workshops, as well as chief specialists), grassroots (working with performers - heads of bureaus, sectors; foremen). Managers include persons holding managerial positions, including HR managers;
specialists - persons performing economic, engineering, technical, legal and other functions. These include economists, lawyers, process engineers, mechanical engineers, accountants, dispatchers, auditors, personnel training engineers, personnel inspectors, etc.;
other employees ( technical performers), carrying out the preparation and execution of documents, accounting, control, economic services: purchasing agent, cashier, secretary-stenographer, timekeeper, etc.;
workers who directly create material values or provide services of a production nature.

There are main and auxiliary workers.

The division into production and management personnel is often used:

Production personnel or workers directly create material assets or provide production services, carry out labor activities in material production with a predominant share manual labor. They provide production, exchange, sales and service.

Production personnel are divided into two groups:

core staff– workers primarily employed in are employed in technological processes, changing the shape, structure, properties, spatial position of the object of labor, as a result of which material products or services are created;
support staff– workers primarily associated with the maintenance of equipment and workplaces in auxiliary departments - repair, tool, transport, warehouse.

Workers include junior service personnel, engaged mainly in the provision of services not related to the main activity - janitors, couriers, cleaners of non-industrial premises, drivers of personal cars of management, etc.

Management personnel or Employees carry out labor activities in the process of production management with a predominant share of mental labor.

JOB DESCRIPTION OF DISPATCHER

They are engaged in processing information using technical management tools, organize people's activities, production management, administrative and economic, financial and accounting, procurement, legal, research and other functions. They are divided into two groups: managers and specialists.

Managers unlike specialists, they have the legal right to make decisions and have other employees subordinate to them.

Specialists are divided into three main groups depending on the results of their work:

functional management specialists, the result of whose activities is management information (referents, economists, accountants, financiers, marketers, etc.);
specialist engineers, the result of whose activities is design, technological or design information in the field of engineering and production technology (technologists, engineers, designers, etc.);
employees – technical specialists(typists, operators, couriers, storekeepers, etc.) performing auxiliary work in the management process.

In industry, managers, specialists, other employees (technical performers), workers form industrial production personnel, and social infrastructure workers form non-industrial personnel.

IN separate category includes social infrastructure workers, i.e. persons engaged in non-core activities (cultural, everyday, housing and communal services for the organization’s personnel). These include housing and communal services workers; persons serving kindergartens, recreation centers, etc., who are on the balance sheet of the organization.

The division of the organization's personnel into categories is carried out in accordance with the regulatory document - the Qualification Directory of Positions of Managers, Specialists and Other Employees, developed by the Institute of Labor and approved by Resolution of the Ministry of Labor and Social Development of the Russian Federation dated August 21, 1998 No. 37.

The qualification directory, taking into account the requirements of the new stage of development of our society, for the first time introduced the position of manager among the positions of managers. In countries with highly developed market economy Managers are professional managers who have a special education, often obtained in addition to engineering, economics, and law. Managers manage the activities of the organization (top level), its structural divisions (middle level) or ensure the implementation of certain activities in the field of business (lower level).

Top and middle level managers in relation to the current job structure can be considered all managers - directors of organizations and other line managers: heads of workshops and other structural divisions, as well as functional departments.

Lower-level managers in the context of the development of commercial activities, small and medium-sized businesses are the organizers of this activity, ensuring its compliance with the conditions external environment(economic, legal, technological and other requirements).

The dispatcher of a motor transport enterprise reports directly to [indicate the position of the head of the structural unit]. 1.7. During the absence of a dispatcher of a motor transport enterprise (illness, vacation, business trip, etc.), his duties are performed by a person appointed in the prescribed manner, who bears full responsibility for their proper performance. 2. Functions 2.1. The dispatcher of a motor transport enterprise is entrusted with the implementation, using computer technology, communications and communications, of operational regulation of the progress of the activities of a motor transport enterprise or its divisions in accordance with production programs, plans and shift-daily assignments. 3. Job responsibilities 3.1. To perform the functions assigned to him, the dispatcher of a motor transport enterprise performs the following: job responsibilities: 3.1.1.

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Knowledge of the basics of labor legislation, knowledge of resolutions, orders, orders and other regulatory documents of higher authorities relating to the production and economic activities of ATP, knowledge of the charter of road transport, rules for the transportation of goods and passengers by road, rules and regulations on labor protection, safety and fire safety. 570 Dictionary of special terms and abbreviations Term, abbreviation Definition of term, abbreviation 8.1 Maintenance Transport department 8.2 TB Safety precautions 8.3 Fuel and lubricants Fuel lubricants 8.4 Inventories Inventory 8.5 ND Regulatory document 8.6 Vehicle Vehicle 8.7 WABC Automated Information system commodity and financial accounting 8.8 ATP Motor transport enterprise 8.9 Company XXX Company XXX The instructions fully reflect the content and specifics of the activities of this official.

Job description of a dispatcher of a motor transport enterprise

Registration and control of travel documents.
Drawing up reports based on the results of the last shift.
Monitoring traffic schedules, schedules and headways and taking appropriate action to ensure compliance.
Redistribution of vehicles along routes when the situation changes.
Formation of proposals to management to improve the quality of customer service.
Order execution control.
Taking measures to timely eliminate failures in transport processes.
Monitoring drivers' compliance with transport discipline.
Organizing, if necessary, technical assistance for rolling stock on the line.

Example of a job description for a road transport dispatcher

Namely: Federal laws No. 259-FZ dated 08.11.07, No. 16-FZ dated 02.09.07, No. 87-FZ dated 06.30.03 and No. 196-FZ dated 12.10.95. All of them regulate the internal structure of a motor transport organization, traffic and transportation safety, as well as transport and forwarding activities. The dispatcher must be aware of all orders of higher authorities and organizations, as well as internal documents relating to his activities.

The range of specialist responsibilities includes working with travel documentation, so you need to know the rules for filling it out and the features of calculating indicators. In addition to all of the above, he must know the condition of the roads, the features of the routes, the contacts of contractors, the distances between stopping points, and the rules for operating rolling stock.

Attention

The chief (senior) dispatcher (head of the dispatch service) belongs to the category of managers, is hired and dismissed by order of the director of the enterprise. 1.2. The chief dispatcher (hereinafter referred to as the chief dispatcher) reports directly. 1.3. A person with a higher professional (technical or engineering-economic) education and work experience in the position of a dispatcher or other engineering, technical and managerial positions in the operational management of production for at least years, including at this enterprise for at least years (years), is appointed to the position of chief dispatcher.

1.4. During the temporary absence of the chief dispatcher (business trip, vacation, illness, etc.), his duties are performed by a deputy appointed in the prescribed manner, who bears full responsibility for the timely and proper performance of his duties. 1.5.

Job description of a road transport dispatcher

The senior dispatcher may replace the Head of the Transportation Organization Service during his absence. 563.7 During the absence of the Senior Dispatcher, he is replaced by the Dispatcher. 564 Goals and job responsibilities 564.1 The activities of the Senior Dispatcher are aimed at achieving the following goals: 564.1.1 Ensuring the competent use of the resources of the Transport Department. 564.1.2 Coordination of the actions of Drivers/Forwarding Drivers. 564.2 To achieve the established goals, the Senior Dispatcher performs the following duties: 564.2.1 Processes applications for the allocation of vehicles (taking into account the resources of the Transport Department). 564.2.2 Prepares travel documentation. 564.2.3 Carry out (in the absence of a mechanic) technical inspection of the vehicle before and after the trip. 564.2.4 Issues, controls and records the use of coupons for fuel and lubricants. 564.2.5 Fills out requests for vehicle repairs.

-sections

Coordinates the operation of vehicles with other modes of transport. 3.11. Takes measures to include reserve vehicles in traffic on the route to replace those that left prematurely for technical and other reasons, promptly switch vehicles from route to route, or another route in connection with road repairs. 3.12. Checks the correctness of paperwork for completed transportation, coordinates the work of vehicles of third-party companies.

3.13. Ensures control and accounting of completed cargo transportation and takes measures to promptly eliminate failures in transport processes, excess downtime at points of loading and unloading vehicles, as well as loading empty vehicles in the same direction. 3.14.

Job descriptions of a vehicle dispatcher

Rights The chief dispatcher has the right: 4.1. Act on behalf of the department, represent the interests of the enterprise in relations with structural divisions enterprises, organizations and authorities on issues within its competence. 4.2. Get acquainted with the draft decisions of the enterprise management concerning its activities. 4.3. Submit proposals to improve the performance of the enterprise (department) for consideration by management.
4.4.

Important

Receive personally or on behalf of the enterprise management (heads of departments and specialists) information and documents necessary to perform their job duties. 4.5. Sign and endorse documents within your competence, issue orders for the enterprise on production planning issues with your signature. 4.6. Interact with the heads of all structural divisions of the enterprise.

4.7.
General provisions:

Appointed, moved and dismissed from his position by order of the head of the enterprise on the recommendation of the chief engineer.
The salary of a dispatcher is set according to staffing table.
The dispatcher reports directly to the garage mechanic.
The dispatcher must exercise personal caution and discretion when moving throughout the entire territory of the river port, in the administrative building and other production and office premises.
His work is guided by:

— Rules on occupational health and safety in river ports; — Regulatory legal acts, as well as instructions and methodological recommendations regulating the activities of a road transport dispatcher; - Orders and instructions of the head of OJSC ""; — Charter of the enterprise; — This job description.

Job responsibilities of a senior road transport dispatcher

No motor transport in modern life there's no escape. City and intercity routes, trips around the region, to resort areas and bus excursions - no other transport can accommodate such a number of people and routes. The work of route vehicles is strictly regulated and worked out to the smallest detail.

Dispatchers play an important role in the functioning of this system. This article explains who a dispatcher is, the job description of this specialist, his rights, responsibilities and functions in the workplace. What is required to work in this industry, and how to organize your activities correctly? Dispatcher job description: basic provisions This employee belongs to the category of specialists.

The dispatcher of a motor transport enterprise must know: 1.5.1. regulatory legal acts, methodological materials on issues of production planning and operational management of a motor transport enterprise; 1.5.2. organization of production planning at a motor transport enterprise; 1.5.3. production capacity of a motor transport enterprise; 1.5.4. specialization of enterprise divisions and production connections between them; 1.5.5. types of services provided by the motor transport enterprise; 1.5.6. organizing the work of a car service; 1.5.7. means of computer technology, communications and communications; 1.5.8. fundamentals of economics, organization of production, labor and management; 1.5.9. procedure for registration and processing of waybills; 1.5.10. regulations and instructions on the procedure for organizing passenger transportation and operational management of the transportation process; 1.5.11. vehicle operating rules; 1.5.12.

The transport dispatcher plays the role of a liaison in the work transport company. The bulk of the work is related to the distribution of transport according to requests, as well as resolving issues and problems that arise during the movement of vehicles. The main organizational document regulating the work of a transport dispatcher is his job description.

The dispatcher of automobile and urban ground electric transport is subject to one of the following requirements:

a) a diploma of education of at least secondary vocational education in a specialty included in the enlarged group 23.00.00 “Engineering and technology of land transport” (subgroup “Organization of transportation and transport management, profession code 23.02.01”;

b) availability of a diploma of secondary vocational education in specialties not included in the enlarged group 23.00.00 “Engineering and technology of land transport”, and a diploma of additional professional education under a professional retraining program with the qualification of a dispatcher of automobile and urban ground electric transport.

As part of the staffing schedule, the dispatcher is included in the category of specialists. He is appointed to the position by the director of the company by order.

The dispatcher is directly subordinate to the garage manager, chief engineer and senior mechanic.

The main task of a transport company dispatcher is the high-quality organization of the work of transport and drivers on the line, as well as control over compliance with routes and the progress of transportation work in general. As part of this task, the transport dispatcher performs a huge list of functions.

1. Works with drivers and interacts with other personnel of the company or fleet:

— organizes the work of drivers;

— controls the operation of control points on the line;

— conducts briefings with drivers on transportation issues and route features.

2. Organizes cargo transportation:

— maintains and organizes communications with the company’s clients on issues of transportation and route organization;

— exercises control over bus terminals and bus stations for the purpose of high-quality and efficient route management;

— controls and prevents vehicle downtime;

— controls traffic schedules and timetables, if necessary, promptly redistributes transport when the intensity of passenger flows changes;

— organizes special and additional flights;

— promptly resolves conflicts and problematic situations on routes, preventing disruption of traffic flows, and also takes timely and effective measures to eliminate them;

— keeps records of completed transportation, and also exercises timely control over the progress of cargo transportation;

- controls the unloading and loading of vehicles, as well as technical condition access roads;

— controls issues of ensuring transportation safety;

— informs management about cases of illness of drivers and personnel, cases of injuries and failure of vehicles;

- work with automated systems and devices for monitoring cargo transportation.

Dispatcher to accurately perform his duties must maintain the following documentation:

- waybills;

— calculations of technical and operational characteristics;

— log of applications and tasks for cargo transportation;

— a log of incidents, and also compiles reports and operational reports of accidents that occurred, incidents that occurred during the shift;

— checks the correctness of execution of route sheets, as well as documents on completed transportation;

- duty log;

— journal of accounting and movement of waybills;

— log of special transport work;

— driver briefing logs;

— a log of transport entering the line and returning;

— compiles and submits reporting documentation to management;

— controls the correctness of execution of accompanying documentation for cargo.

In addition, the dispatcher must know:

— basic provisions of transport and labor legislation;

— regulations on issues of organizing vehicle traffic control;

— road map and addresses of organizations in the service area;

— basics of traffic rules;

— transportation rules;

— distances and transportation routes, condition of the road surface along the route.

The dispatcher is a very important position for any enterprise where it is provided. After all, the correctness and clarity of this person’s actions determines whether the cargo will arrive on time, whether the machine will reach the line, whether the equipment will function correctly, etc.

Because of errors, entire production can be stopped or equipment downtime can occur, which entails losses for the enterprise.

Therefore, the dispatcher can be held accountable for the following:

For failure to fulfill one’s duties (including improper performance) specified in the job description.
If in the course of his work he committed an offense (violation of safety regulations), liability for which is provided for by administrative, civil and criminal legislation.
If the dispatcher caused property damage to his organization.

All sanctions are regulated by civil and labor laws. But if people were injured as a result of the dispatcher’s actions, then criminal law comes into play.

In addition to responsibility, the dispatcher also has rights. Dispatcher rights include:

— participation in discussions of issues that directly relate to his duties. He participates in meetings where issues of improving the operation of the enterprise are discussed. Can offer his ideas in this area;

— the dispatcher has the right to demand and receive all the necessary information and documents that he will need for his work;

— give directions and instruct drivers before the trip, distribute cargo transportation tasks among drivers;

— check the quality of implementation of previously issued instructions.

During the performance of functional duties, the transport dispatcher must be guided by the following regulations:

Code of the Russian Federation on Administrative Offenses dated December 30, 2001 No. 195-FZ

Letter of the Federal Tax Service of the Russian Federation dated March 29, 2006 N GI-6-17-337 “On fuel consumption standards (together with Letter of the Ministry of Transport of the Russian Federation dated March 21, 2006 N 4050-208)”

Resolution of the State Statistics Committee of the Russian Federation dated November 28, 1997 N 78 “On approval of unified forms of primary accounting documentation for recording the work of construction machines and mechanisms, work in road transport”

Resolution of the State Standard of the Russian Federation dated January 30, 2004 N 4 “On national standards of the Russian Federation”

Resolution of the Ministry of Labor of the Russian Federation dated May 12, 2003 N 28 “On approval of inter-industry rules for labor protection in road transport”

Order of the Ministry of Finance of the Russian Federation dated January 16, 1998 N 2n “On the amount of the insurance tariff for mandatory personal insurance passengers of air, rail, sea, inland water and road transport"

Order of the Ministry of Automobile Transport of the RSFSR dated March 30, 1987 N 44 “On the introduction of temporary instructions and recommendations for ensuring the implementation of flights on bus routes”

Order of the Ministry of Automobile Transport of the RSFSR dated December 31, 1981 N 200 “On approval of the Rules for organizing passenger transportation by road transport”

Order of the Ministry of Transport of the Russian Federation dated September 18, 2008 N 152 “On approval of mandatory details and the procedure for filling out waybills”

Order of the Ministry of Transport of the Russian Federation dated August 20, 2004 N 15 “On approval of the Regulations on the peculiarities of working hours and rest time for drivers”

Order of the Ministry of Transport of the Russian Federation dated June 22, 1998 N 75 “On approval qualification requirements to specialists legal entities And individual entrepreneurs transporting passengers and cargo by road" (Registered with the Ministry of Justice of the Russian Federation on July 22, 1998 N 1563)

Order of the Ministry of Transport of the Russian Federation, Ministry of Labor of the Russian Federation dated March 11, 1994 N 13/11 (as amended on May 11, 2000) “On approval of the Regulations on the procedure for certification of persons holding positions executive managers and specialists of transport enterprises" (Registered with the Ministry of Justice of the Russian Federation on April 18, 1994 N 548)

Standard instruction No. 1 on driver labor protection when transporting people by freight transport(approved by the Ministry of Transport of the Russian Federation on March 11, 1993)

Standard instruction N 19 on labor protection when towing, coupling and uncoupling cars or a car and a trailer TOI R-200-19-95 (dated 02/27/1996 N 16)

Standard instruction No. 20 on labor protection when moving around the territory and production premises ATP. TOI R-200-20-95 (dated 02/27/1996 N 16)

Federal Law of May 4, 2011 N 99-FZ “On licensing of certain types of activities”

Federal Law of March 6, 2006 N 35-FZ “On Countering Terrorism”

Federal Law of December 10, 1995 N 196-FZ “On Road Safety”

Order of the Ministry of Transport of the Russian Federation dated 08.08.1995 N 73 “On approval of the Transportation Rules dangerous goods by car"

Order of the Ministry of Education and Science of the Russian Federation dated January 8, 1997 No. 2 “On approval of the Regulations on ensuring the safety of passenger transportation by buses”

Labor appointment of a road transport dispatcher

The road transport manager carries out operational management by enterprise vehicles during the work shift and is in demand mainly in companies engaged in passenger, freight and other transportation. In addition, this position may be in demand in an organization that simply has on its staff a significant amount of transport used on an ongoing basis for the needs of the enterprise.

Structure of a typical job description for a road transport dispatcher

The job description of a road transport dispatcher defines the main components of work activity ( General requirements, job rights and responsibilities, scope of responsibility) of this staff unit within a specific enterprise, taking into account the specifics and direction of the organization’s work. Since the job description is an internal document, it is developed by each organization independently. However, the main attributes and sections of the document, accepted by business customs, in the vast majority of cases remain unchanged.

Like any internal document of an organization, a job description must be approved by its manager. Information about this is placed at the beginning of the instructions: at the top right of the title page there is a special place, where the date of approval of the document and the position of the manager are indicated, who also signs here with a transcript. Just below or at the end of the document, employees who participated in the approval of the job description at the stage of its development sign.

The main information of the document is presented in the following sections:

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General provisions
This section contains mainly information about the requirements that the employer places on candidates for the position of dispatcher (education, work experience, age, professional and personal skills). This part of the instructions also includes a list of regulatory and internal documents that the employee must be familiar with before starting to perform his job duties. The same section determines the position of a motor transport dispatcher in the staffing structure of the enterprise, indicates the category (according to the unified qualification directory of employees, the position of a motor transport dispatcher belongs to a group of specialists), appoints the employee’s immediate supervisor and establishes the procedure for hiring, dismissing and replacing an employee.
Official rights and responsibilities
This is a key section of the document, which is presented as a list of job responsibilities and the employee’s associated rights. A well-drafted job description requires that job responsibilities be described in as much detail as possible, since detailing job functions makes the employee’s work easier and ultimately improves labor productivity.
Employee Responsibility
This section specifies the employee's responsibilities. At the same time, the employer must not forget that the law prohibits the internal documents of the organization from establishing liability more strictly than that provided for by the Labor Code.

Education and other skills required by the dispatcher for work

Single qualification directory employee positions, the requirements for applicants for the position of vehicle dispatcher include higher or secondary specialized education. At the same time, applicants with higher education do not burden the required work experience in their specialty, but select candidates with specialized secondary education with at least 3 years of work experience in their specialty.

In practice, most often the employer simply needs an employee who understands what kind of work we are talking about, not only theoretically, but also in action. That is why, depending on the complexity of the area in which the dispatcher will work, either a certificate of completion of special courses, coupled with higher or secondary education not in the field, or a diploma of completion of a special educational institution by profile. Each employer determines the length of work experience in a profession individually (as a rule, at least a year is required).

In addition, the dispatcher must know:

basic provisions of transport and labor legislation;
regulatory documents on the organization of vehicle traffic control;
rules for issuing waybills;
road map and addresses of organizations in the service area;
basics of traffic rules;
transportation rules;
distances and transportation routes, condition of the road surface along the route.

In addition to special education and work experience, the dispatcher profession also requires a number of personal qualities of the employee, such as:

attentiveness;
responsibility;
organization;
good memory;
stress resistance;
organizational skills;
Analytical mind.

Job responsibilities of a road transport dispatcher

Despite the fact that each enterprise draws up a job description for a road transport dispatcher individually, there are general job responsibilities of this specialist that can be included in the job description of any organization.

These responsibilities include:

Organization and control of vehicle drivers on the line.
Monitoring the operation of line control centers.
Instructing drivers about the peculiarities of transportation on the route, including road conditions and meteorological conditions.
Maintaining communication with customers, loading and unloading and line control centers, bus terminals and stations.
Application of measures to eliminate forced transport downtime.
Registration and control of travel documents.
Drawing up reports based on the results of the last shift.
Monitoring traffic schedules, schedules and headways and taking appropriate action to ensure compliance.
Redistribution of vehicles along routes when the situation changes.
Formation of proposals to management to improve the quality of customer service.
Order execution control.
Taking measures to timely eliminate failures in transport processes.
Monitoring drivers' compliance with transport discipline.
Organizing, if necessary, technical assistance for rolling stock on the line.

The procedure for familiarizing an employee with a job description

According to labor legislation, an employee is not obliged to perform work not provided for in the employment contract. In this regard, the employment contract, as a rule, includes a clause according to which the employee undertakes to perform the job duties defined in his job description. In this regard, the procedure for familiarizing a newly hired specialist with his job description is of particular importance and significance.

It would be optimal and timely to introduce the employee to his job description on the day of signing an employment contract with him, that is, on the day of hiring. In practice, several methods are used to record the time a specialist familiarizes himself with a document:

The company uses a single copy of the job description to familiarize all employees of this position. Marks of familiarization are placed directly at the end of the document in the form of the employee’s signature with a transcript and indicating the date of familiarization.
Each newly hired employee is given a separate copy of the instruction for review, on which marks of familiarization are affixed (also with the date). In this case, the signed instruction is stored in the employee’s personal file.
To confirm the fact of familiarization with job descriptions, a special journal is used, which records the date of familiarization and the employee’s signature.

Conclusion

When drawing up a job description for a vehicle dispatcher, it is important not to forget that working on it requires an individual approach. On a par with general information, used in most instructions, it is advisable to include in the document special content that takes into account the specifics of the work of a particular enterprise and the direction of its activity.

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